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IT Business System Analyst

Makati, National Capital Region WHR Global Consulting

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Job Description

POSITION TITLE: IT Business System Analyst
WORK LOCATION: Makati City br> WORK SETUP: Onsite
WORK SCHEDULE: Day Shift

QUALIFICATIONS
-Candidate must possess at least a Bachelor/College Degree
-At least 6 months exposure in Life Insurance
-At least one year experience in business process analysis and documentation
-At least one year experience in QA or software testing
-Willing to be on a 6-month project-based assignment
-Willing to work onsite in Makati

JOB SUMMARY/DESCRIPTION/Responsibilities
-Responsible for bridging the gap between business needs and technological solutions within the organization
-Analyzes business processes, identifies areas for improvement, and recommends technology-based solutions to enhance efficiency and productivity
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Recruitment Officer (Non-Life Insurance)

Makati, National Capital Region WHR Global Consulting

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Job Description

POSITION TITLE: Branch Insurance Officer for Makati (Agency Recruitment and Activation Officer)
WORK LOCATION: Makati br> WORK SETUP: Onsite
WORK SCHEDULE: Day Shift

QUALIFICATIONS
-Bachelor’s degree in Business Administration, Marketing, Human Resources, or a related field < r> -Proven experience in recruitment, sales, or similar roles, preferably in insurance, real estate, or financial services
-Strong interpersonal and communication skills
-Excellent organizational skills and attention to detail
-Knowledge of laws and regulations governing agent recruitment and employment
-Results-driven with focus on recruitment targets
-Relationship builder with ability to establish and maintain strong relationships
-Problem solver with effective decision-making skills
-Team player who collaborates to achieve common goals
-Adaptable to changing priorities in a dynamic environment

JOB SUMMARY/DESCRIPTION
-As an Agency Recruitment and Activation Officer, he will be responsible for identifying, recruiting, and activating agents to represent our organization. His primary goal will be to build a strong network of agents who are motivated, knowledgeable, and aligned with our mission and values. By effectively sourcing, screening, and onboarding agents, he will contribute to the growth and success of our agency.

RESPONSIBILITIES/DUTIES
-Develop and implement strategies to attract potential agents through advertising, networking, and referrals
-Identify key talent pools and target demographics for recruitment
-Conduct outreach activities such as job fairs, community events, and online campaigns
-Review applications and resumes, conduct interviews and assessments
-Facilitate onboarding and training for new agents
-Coordinate orientation sessions to familiarize agents with company mission, policies, products, and services
-Provide ongoing support and guidance to agents
-Monitor agent performance, provide feedback, coaching, and recognize achievements
-Maintain accurate records of agent information and ensure compliance with regulations and internal policies
-Build and maintain strong relationships with agents, addressing concerns and promoting engagement
This advertiser has chosen not to accept applicants from your region.

Sales Officer (Non-Life Insurance)

Makati, National Capital Region WHR Global Consulting

Posted today

Job Viewed

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Job Description

POSITION TITLE: Branch Insurance Officer for Makati (Agency Recruitment and Activation Officer)
WORK LOCATION: Makati br> WORK SETUP: Onsite
WORK SCHEDULE: Day Shift

QUALIFICATIONS
-Bachelor’s degree in Business Administration, Marketing, Human Resources, or a related field < r> -Proven experience in recruitment, sales, or similar roles, preferably in insurance, real estate, or financial services
-Strong interpersonal and communication skills
-Excellent organizational skills and attention to detail
-Knowledge of laws and regulations governing agent recruitment and employment
-Results-driven with focus on recruitment targets
-Relationship builder with ability to establish and maintain strong relationships
-Problem solver with effective decision-making skills
-Team player who collaborates to achieve common goals
-Adaptable to changing priorities in a dynamic environment

JOB SUMMARY/DESCRIPTION
-As an Agency Recruitment and Activation Officer, he will be responsible for identifying, recruiting, and activating agents to represent our organization. His primary goal will be to build a strong network of agents who are motivated, knowledgeable, and aligned with our mission and values. By effectively sourcing, screening, and onboarding agents, he will contribute to the growth and success of our agency.

RESPONSIBILITIES/DUTIES
-Develop and implement strategies to attract potential agents through advertising, networking, and referrals
-Identify key talent pools and target demographics for recruitment
-Conduct outreach activities such as job fairs, community events, and online campaigns
-Review applications and resumes, conduct interviews and assessments
-Facilitate onboarding and training for new agents
-Coordinate orientation sessions to familiarize agents with company mission, policies, products, and services
-Provide ongoing support and guidance to agents
-Monitor agent performance, provide feedback, coaching, and recognize achievements
-Maintain accurate records of agent information and ensure compliance with regulations and internal policies
-Build and maintain strong relationships with agents, addressing concerns and promoting engagement
This advertiser has chosen not to accept applicants from your region.

Area Sales Coordinator (Luzon)

Taguig, National Capital Region WHR Global Consulting

Posted today

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Job Description

Position Title: Area Sales Coordinator
Work Location: Taguig br> Work Setup: Onsite, with frequent travel across Luzon
Work Schedule: Day Shift

Qualifications
-Bachelor’s degree in Business Administration, Marketing, Retail Management, or related field < r> -Minimum 2 years’ experience in sales coordination, store operations, or retail support < r> -Strong organizational, multitasking, and time management skills
-Proficiency in MS Office (Excel, Word, PowerPoint); POS and inventory system knowledge is a plus
-Good communication and interpersonal skills; able to collaborate with different staff levels
-Analytical mindset with attention to detail
-Willingness to travel frequently to store branches across Luzon
-Self-driven, adaptable, and comfortable in a fast-paced, multi-brand environment
-Preferred: Prior multi-location retail coordination experience, familiarity with Luzon’s retail landscape, ability to work independently, and take initiative < r>
Job Summary/Description
Support and coordinate sales operations across multiple store locations in Luzon, ensuring retail standards, sales performance, and marketing activities are executed effectively. Role involves both office-based and field work with frequent travel.

Responsibilities/Duties
-Coordinate daily sales operations and promotional activities across assigned locations
-Assist Area and Regional Sales Managers in executing business strategies and achieving sales targets
-Monitor store performance, stock movement, and operational metrics; prepare reports
-Communicate promotions, pricing, product launches, and merchandising guidelines to store teams
-Conduct regular site visits to audit compliance, service quality, and brand standards
-Collaborate with Marketing, Merchandising, and Logistics to address store needs
-Organize staff schedules, store events, product displays, and customer feedback handling
-Provide training and on-site support to frontline staff
-Analyze market trends and competitor activities for improvement recommendations
-Maintain accurate documentation of store issues, sales data, and operational concerns
This advertiser has chosen not to accept applicants from your region.

Senior Leader of Contact Center Operation (Financial Services)

Taguig, National Capital Region Blaseek

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Job Description

Job Summary
We are looking for an accomplished and strategic leader to direct large-scale contact center operations in the financial services sector. This role requires deep expertise in bank operations (preferably collections) and customer service, with proven ability to lead teams of 300+ FTEs. The Director will be responsible for driving operational excellence, ensuring compliance in a regulated environment, and delivering superior customer experiences across multiple channels. br>
Key Responsibilities

Oversee high-volume contact center operations for banking and financial services, ensuring consistent service delivery across voice, chat, email, and mobile.
Lead strategies that enhance customer satisfaction, operational efficiency, and employee engagement.
Manage key metrics (CSAT, FCR, AHT, SLA) to align with business objectives.
Ensure full compliance with banking regulations, risk management requirements, and internal policies.
Drive workforce planning, capability building, and performance management for large, diverse teams.
Collaborate with technology, product, risk, and compliance teams to advance digital transformation and automation initiatives.
Manage budgets, forecasts, and cost optimization efforts.
Represent operations in discussions with senior stakeholders to support strategic initiatives.

Required Qualifications
At least 18 years of leadership experience as a Director or Head in contact center or shared services operations.
Strong background in bank operations (preferably collections) and customer service.
Experience managing teams of 300+ FTEs.
Stable employment history (no role under 2 years in the past 3 years).
Strong leadership, coaching, and stakeholder management skills.
Deep understanding of CRM systems and omnichannel platforms.
Excellent analytical, problem-solving, and decision-making abilities.
Proficient in MS Office applications.

Preferred Attributes
Experience in transitions, start-ups, or scaling new contact center operations.
Familiarity with digital banking tools and customer experience technologies.
Six Sigma, Lean, or similar process improvement certification.
This advertiser has chosen not to accept applicants from your region.

Area Sales Coordinator (Luzon)

Taguig, National Capital Region WHR Global Consulting

Posted today

Job Viewed

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Job Description

Position Title: Area Sales Coordinator
Work Location: Taguig br> Work Setup: Onsite, with frequent travel across Luzon
Work Schedule: Day Shift

Qualifications
-Bachelor’s degree in Business Administration, Marketing, Retail Management, or related field < r> -Minimum 2 years’ experience in sales coordination, store operations, or retail support < r> -Strong organizational, multitasking, and time management skills
-Proficiency in MS Office (Excel, Word, PowerPoint); POS and inventory system knowledge is a plus
-Good communication and interpersonal skills; able to collaborate with different staff levels
-Analytical mindset with attention to detail
-Willingness to travel frequently to store branches across Luzon
-Self-driven, adaptable, and comfortable in a fast-paced, multi-brand environment
-Preferred: Prior multi-location retail coordination experience, familiarity with Luzon’s retail landscape, ability to work independently, and take initiative < r>
Job Summary/Description
Support and coordinate sales operations across multiple store locations in Luzon, ensuring retail standards, sales performance, and marketing activities are executed effectively. Role involves both office-based and field work with frequent travel.

Responsibilities/Duties
-Coordinate daily sales operations and promotional activities across assigned locations
-Assist Area and Regional Sales Managers in executing business strategies and achieving sales targets
-Monitor store performance, stock movement, and operational metrics; prepare reports
-Communicate promotions, pricing, product launches, and merchandising guidelines to store teams
-Conduct regular site visits to audit compliance, service quality, and brand standards
-Collaborate with Marketing, Merchandising, and Logistics to address store needs
-Organize staff schedules, store events, product displays, and customer feedback handling
-Provide training and on-site support to frontline staff
-Analyze market trends and competitor activities for improvement recommendations
-Maintain accurate documentation of store issues, sales data, and operational concerns
This advertiser has chosen not to accept applicants from your region.

Product and Sales Training Officer

Taguig, National Capital Region WHR Global Consulting

Posted today

Job Viewed

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Job Description

Position Title: Product and Sales Training Officer
Work Location: Taguig br> Work Setup: Onsite
Work Schedule: Day Shift

Qualifications
-Bachelor’s degree in Business, Marketing, Communications, or a related field < r> -Proven experience in developing and delivering training programs, especially in sales or product-focused roles
-Strong communication and presentation skills
-Excellent knowledge of training methodologies and instructional design principles
-Ability to work independently and collaboratively
-Proficiency in Microsoft Office Suite and other relevant software

Job Summary/Description
- The role involves developing and delivering training programs to enhance sales team performance and product knowledge. This position is crucial for ensuring the sales team is well-equipped to effectively promote and sell the company's products which consumer electronics.

Responsibilities/Duties
-Develop and implement comprehensive sales and product training programs
-Create engaging training materials, including presentations, manuals, and online resources
-Deliver training sessions in-person and remotely, using diverse training methodologies
-Assess and improve training effectiveness based on feedback and performance results
-Stay updated on product details and sales techniques to keep training content relevant
-Collaborate with sales managers and stakeholders to identify and address training needs
This advertiser has chosen not to accept applicants from your region.
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IT Business System Analyst

Makati, National Capital Region WHR Global Consulting

Posted today

Job Viewed

Tap Again To Close

Job Description

POSITION TITLE: IT Business System Analyst
WORK LOCATION: Makati City br> WORK SETUP: Onsite
WORK SCHEDULE: Day Shift

QUALIFICATIONS
-Candidate must possess at least a Bachelor/College Degree
-At least 6 months exposure in Life Insurance
-At least one year experience in business process analysis and documentation
-At least one year experience in QA or software testing
-Willing to be on a 6-month project-based assignment
-Willing to work onsite in Makati

JOB SUMMARY/DESCRIPTION/Responsibilities
-Responsible for bridging the gap between business needs and technological solutions within the organization
-Analyzes business processes, identifies areas for improvement, and recommends technology-based solutions to enhance efficiency and productivity
This advertiser has chosen not to accept applicants from your region.

Data Analyst Backer - Non Voice (Work From Home)

Manila, Metropolitan Manila Cyberbacker Careers

Posted today

Job Viewed

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Job Description

RESPONSIBILITIES:
br>Accountable for real-time reporting and diagnosing trends on key performance metrics.
Generating daily to weekly and monthly to yearly KPI reports.
Ensuring data is current and accurate for assigned division.
Working in partnership with leadership.
Consistently reviewing duplicate records.
Using multiple data sources to update incorrect or incomplete data points.
Creating standard QC reports to identify and correct data issues.
Implementing processes for data collection, cleanup, maintenance, analysis, and validation for organization-wide data.

REQUIREMENTS:

Intermediate to advanced MS Excel skills.
High accuracy and orientation to quality.
Strong verbal and written communication skills.
Inquisitive & Analytical – search for meaning and patterns in data. < r>Organized & Strategic – align analysis/reporting with business needs. < r>Takes initiative – proactively communicates with the team and identifies areas of opportunity. < r>Experience working in a team-oriented and collaborative environment.


GENERAL REQUIREMENTS:

Good command of the English language
Must be 18 years of age and above
A headset with a noise-canceling feature and a high-definition webcam


DEVICE SPECIFICATIONS:

Intel core i3 (6th to 12th gen), i5, i7, or AMD equivalent is highly required
Windows or Mac is acceptable
At least 8GB of RAM with 60 GB of free hard disk space available


NETWORK REQUIREMENTS:

10 Mbps DSL or Fiber Internet connection (USB sticks, signal-based, and wireless connections are not allowed)


BENEFITS:

Legit Work from Home - Avoid the hassle of the traffic
No experience is required - Fresh Graduates, Students, and undergraduates are accepted
Job Security and Stability
Potential Income up to $1500 per month
Training is provided with Allowance
Personal and Career Growth - Self-development and Promotion
Great Team Culture - Core Values: Relationship, Growth, Fun and Abundance
In House Assistance
PTO Provided
Profit Share - Retirement Plan
Chance of an all-expense-paid trip to the US
Birthday and Anniversary Treats
Wedding Gifts
New Born Gifts
Foodpanda Discount
This advertiser has chosen not to accept applicants from your region.

Outbound Sales Representative (Lead Generation)

Taguig, National Capital Region WHR Global Consulting

Posted today

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Job Description

POSITION TITLE: Inside Sales Representative (BPO)
WORK LOCATION: Taguig br> WORK SETUP: Onsite
WORK SCHEDULE: Night Shift

QUALIFICATIONS:
-B2B sales experience preferred
-Fluent in written and verbal English with a neutral accent for clear communication with American customers
-Strong negotiation and conflict resolution skills to manage contracts and client expectations
-Business mindset
-Preferably familiar with CRM tools like Kintone or similar
-Preferably proficient in handling high-volume outbound calls
-Preferably has background in staffing or job board services, preferably with experience in medical/dental industry or SaaS sales

JOB SUMMARY/DESCRIPTION:
As a member of the Sales Team, you will have complete autonomy over your work and decision-making. This role fits someone who enjoys daily challenges, is customer-obsessed, possesses strong communication skills, can be resourceful under pressure, and can solve problems quickly and analytically.

RESPONSIBILITIES/DUTIES:
-Reach out to prospective clients and accounts to generate new business.
-Communicate with clients, respond, and follow up on leads.
-Collect client information necessary for job creation.
-Acquire new accounts for US clients through outbound calls.
-Conduct business negotiations and sales activities to win orders.
-Collaborate with marketing and sales teams to plan measures that move clients to the consideration stage and approach clients.

Benefits:
-Additional leave
-Company Christmas gift
-Company events
-Health insurance
-Life insurance
-Opportunities for promotion
-Pay raise
-Supplemental pay: 13th month salary, commission pay, overtime pay
This advertiser has chosen not to accept applicants from your region.

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