402 Sm Supermalls jobs in Antipolo
Customer Service
Mandaluyong, National Capital Region
GDV Business Services Co.
Posted today
Job Viewed
Job Description
We are looking for a Customer Service and Technical Support Representative!
**Location**:
- Bridgetowne, Pasig
**Benefits**:
- Earn up to 27k
- Paid training
- Monthly performance incentives
- Benefits after 6months
- Vacation entitlement upon hire
- Career pathing and advancement opportunities
Qualifications:
- HS/SHS Graduate with 6months BPO experience
- College Undergrad/Graduate even without BPO experience
- Good to excellent English communication skills
- Willing to work onsite
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Evening shift
- Late shift
- Monday to Friday
- Night shift
Ability to commute/relocate:
- Mandaluyong City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
**Location**:
- Bridgetowne, Pasig
**Benefits**:
- Earn up to 27k
- Paid training
- Monthly performance incentives
- Benefits after 6months
- Vacation entitlement upon hire
- Career pathing and advancement opportunities
Qualifications:
- HS/SHS Graduate with 6months BPO experience
- College Undergrad/Graduate even without BPO experience
- Good to excellent English communication skills
- Willing to work onsite
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Evening shift
- Late shift
- Monday to Friday
- Night shift
Ability to commute/relocate:
- Mandaluyong City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Customer Service
Manila, Metropolitan Manila
TDCX Call Center
Posted today
Job Viewed
Job Description
Minimum Qualifications:
- Must have a 1 year call center experience.
- We do not accept working students.
- Amenable to work in rotating shift.
- Temporary WFH until further notice and equipment is provided.
- Amenable to work in Ortigas Pasig once temporary WFH ends.
**-APPLICANTS MUST BE RESIDING IN METRO MANILA OR WILLING TO RELOCATE IN METRO MANILA.**
**-WFH setup is applicable for applicants residing in Metro Manila and some locations in nearby provinces such as Rizal, Cavite and Bulacan.**
- Work on site is also available.
- We are also hiring in our Cebu and Iloilo sites.
BENEFITS:
HMO on your first day
Free dependent on your 6th month
Life insurance on your first day (Manulife)
25% night differential
15 SL credits (convertible to cash)
15 VL credits (carry-over)
Free hot drinks pantry
Free snacks (cookies) pantry
Attendance & Performance Bonus!
**Salary**: Up to Php34,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Night shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
**Experience**:
- call center: 1 year (required)
- Must have a 1 year call center experience.
- We do not accept working students.
- Amenable to work in rotating shift.
- Temporary WFH until further notice and equipment is provided.
- Amenable to work in Ortigas Pasig once temporary WFH ends.
**-APPLICANTS MUST BE RESIDING IN METRO MANILA OR WILLING TO RELOCATE IN METRO MANILA.**
**-WFH setup is applicable for applicants residing in Metro Manila and some locations in nearby provinces such as Rizal, Cavite and Bulacan.**
- Work on site is also available.
- We are also hiring in our Cebu and Iloilo sites.
BENEFITS:
HMO on your first day
Free dependent on your 6th month
Life insurance on your first day (Manulife)
25% night differential
15 SL credits (convertible to cash)
15 VL credits (carry-over)
Free hot drinks pantry
Free snacks (cookies) pantry
Attendance & Performance Bonus!
**Salary**: Up to Php34,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Night shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
**Experience**:
- call center: 1 year (required)
This advertiser has chosen not to accept applicants from your region.
1
Customer Service
Manila, Metropolitan Manila
BPO Career Center
Posted today
Job Viewed
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
- High school diploma with six months of relevant experience preferred. **Only those applicants that have a call center experience will be contacted.**
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed.
**Job Types**: Full-time, Permanent
**Salary**: Up to Php25,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
- High school diploma with six months of relevant experience preferred. **Only those applicants that have a call center experience will be contacted.**
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed.
**Job Types**: Full-time, Permanent
**Salary**: Up to Php25,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
Taguig, National Capital Region
Eteam Workforce Private Corporation
Posted today
Job Viewed
Job Description
Qualification:
br>Bachelor’s degree or equivalent work experience in customer support, business, IT, or a related field. < r>1 year of experience in a customer-facing role, preferably in fintech, crypto, or a technology-driven environment.
Strong communication skills with excellent written and verbal English.
Experience with customer service platforms (e.g., Zendesk, Salesforce) preferred.
Ability to work flexible hours, including weekends and holidays if needed.
Hybrid
Monday-Friday
Duties and Responsibilities:
Provide high-quality, empathetic, and efficient customer support via email, chat, or phone.
Resolve issues related to account access, identity verification, transaction discrepancies, and security.
Investigate and escalate complex technical or fraud-related cases to the appropriate team.
Maintain up-to-date knowledge of Company products, services, and policies.
Analyze customer feedback and identify trends to help improve our support workflows and user experience.
Collaborate with engineering, compliance, and product teams to resolve bugs or system issues.
Monitor key support metrics (e.g., response time, CSAT) and meet or exceed SLAs.
Document internal processes, contribute to knowledge base articles, and suggest process improvements.
br>Bachelor’s degree or equivalent work experience in customer support, business, IT, or a related field. < r>1 year of experience in a customer-facing role, preferably in fintech, crypto, or a technology-driven environment.
Strong communication skills with excellent written and verbal English.
Experience with customer service platforms (e.g., Zendesk, Salesforce) preferred.
Ability to work flexible hours, including weekends and holidays if needed.
Hybrid
Monday-Friday
Duties and Responsibilities:
Provide high-quality, empathetic, and efficient customer support via email, chat, or phone.
Resolve issues related to account access, identity verification, transaction discrepancies, and security.
Investigate and escalate complex technical or fraud-related cases to the appropriate team.
Maintain up-to-date knowledge of Company products, services, and policies.
Analyze customer feedback and identify trends to help improve our support workflows and user experience.
Collaborate with engineering, compliance, and product teams to resolve bugs or system issues.
Monitor key support metrics (e.g., response time, CSAT) and meet or exceed SLAs.
Document internal processes, contribute to knowledge base articles, and suggest process improvements.
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative
Pasig, National Capital Region
Lexie Staffing & Business Consulting
Posted today
Job Viewed
Job Description
•College Graduate with or without experience
•Completed 2 years in College with 6 mos BPO or customer service related experience br> •Above Average English communication skills < r>•Good interpersonal skills < r>•Analytical and problem solving skills < r>•Good comprehension skills < r>•Basic knowledge with MS Office < r>•Willing to work on weekends and holidays < r>
Other benefits:
-20% Night differential
-HMO coverage for employee upon Day 1 and HMO dependent upon certification
-Life and Accident Insurance
-Annual increase based on performance
-13 and 14th month Pay
•Completed 2 years in College with 6 mos BPO or customer service related experience br> •Above Average English communication skills < r>•Good interpersonal skills < r>•Analytical and problem solving skills < r>•Good comprehension skills < r>•Basic knowledge with MS Office < r>•Willing to work on weekends and holidays < r>
Other benefits:
-20% Night differential
-HMO coverage for employee upon Day 1 and HMO dependent upon certification
-Life and Accident Insurance
-Annual increase based on performance
-13 and 14th month Pay
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative
Pasig, National Capital Region
Noah Interactive Ventures Incorporated
Posted 1 day ago
Job Viewed
Job Description
Noah and Eve Center, a leading innovative aesthetic clinic in Metro and currently #1 on ClassPass, is seeking a passionate Customer Service Representative with 2-3 years of experience to join our team. If you're eager to help clients achieve their aesthetic and wellness goals and provide exceptional service, this is the role for you!
br>As a key member of our team, you will be responsible for addressing online inquiries, resolving customer concerns and complaints, and ensuring that our clients have a seamless and positive experience. Your ability to understand customer needs and respond with professionalism will play a critical role in our clinic’s success. < r>
Key Responsibilities:
- Respond to client inquiries via chat, email, and social media about our services, treatments, and promotions
- Assist clients with booking, rescheduling, and providing information about aesthetic treatments and wellness services
- Address customer concerns and complaints, aiming to resolve issues promptly and professionally to ensure customer satisfaction
- Maintain accurate records of client interactions and ensure timely follow-ups to enhance customer loyalty
- Collaborate with the team to provide a top-tier customer experience and achieve overall customer satisfaction
Qualifications:
2-3 years of experience in online customer service or digital support, preferably in the beauty or wellness industry
Passionate about helping clients achieve their aesthetic and wellness goals
Strong written and verbal communication skills
Adept at addressing customer concerns, complaints, and providing effective solutions
Ability to manage multiple inquiries simultaneously and provide timely, professional responses
Willingness to work on-site with a shifting schedule, including evenings
Job Type: Full-time
Benefits:
Flexible schedule
Paid training
Pay raise
Schedule:
8 hour shift
Shift system
Supplemental Pay:
13th month salary
Commission pay
Language:
English (Required)
Work Location: In person
br>As a key member of our team, you will be responsible for addressing online inquiries, resolving customer concerns and complaints, and ensuring that our clients have a seamless and positive experience. Your ability to understand customer needs and respond with professionalism will play a critical role in our clinic’s success. < r>
Key Responsibilities:
- Respond to client inquiries via chat, email, and social media about our services, treatments, and promotions
- Assist clients with booking, rescheduling, and providing information about aesthetic treatments and wellness services
- Address customer concerns and complaints, aiming to resolve issues promptly and professionally to ensure customer satisfaction
- Maintain accurate records of client interactions and ensure timely follow-ups to enhance customer loyalty
- Collaborate with the team to provide a top-tier customer experience and achieve overall customer satisfaction
Qualifications:
2-3 years of experience in online customer service or digital support, preferably in the beauty or wellness industry
Passionate about helping clients achieve their aesthetic and wellness goals
Strong written and verbal communication skills
Adept at addressing customer concerns, complaints, and providing effective solutions
Ability to manage multiple inquiries simultaneously and provide timely, professional responses
Willingness to work on-site with a shifting schedule, including evenings
Job Type: Full-time
Benefits:
Flexible schedule
Paid training
Pay raise
Schedule:
8 hour shift
Shift system
Supplemental Pay:
13th month salary
Commission pay
Language:
English (Required)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
Taguig, National Capital Region
Hunter's Hub Incorporated
Posted 1 day ago
Job Viewed
Job Description
Job Title: Customer Service Representative (CSR)
Account: Online Video Sharing br>Location: Onsite – Taguig < r>Schedule: Shifting (including nights, weekends, holidays)
Job Qualifications:
• Completed at least 2 years in college, with no back subjects < r>• pen to fresh graduates and career shifters < r>• P ior BPO or customer service experience is a plus, but not required < r>• E cellent communication skills in English (must pass B2 level Versant test) < r>• W lling and able to work onsite in Taguig < r>
Job Description:
As a Customer Service Representative for our Online Video Sharing Account, you will be responsible for providing world-class customer support to users of a leading video-sharing platform. You will assist users via chat, email, or phone, helping with account concerns, content issues, policy clarifications, and general inquiries while maintaining a professional and empathetic tone.
Key Responsibilities:
• H ndle inbound customer queries and concerns related to video sharing, account access, and content moderation. < r>• P ovide accurate, timely, and empathetic responses via email, chat, or calls. < r>• G ide users in navigating platform features and resolving technical issues. < r>• E calate unresolved issues to the appropriate team when necessary. < r>• M intain quality standards and meet performance metrics such as CSAT, AHT, and QA. < r>• S ay up to date with platform policies, guidelines, and feature updates.
Account: Online Video Sharing br>Location: Onsite – Taguig < r>Schedule: Shifting (including nights, weekends, holidays)
Job Qualifications:
• Completed at least 2 years in college, with no back subjects < r>• pen to fresh graduates and career shifters < r>• P ior BPO or customer service experience is a plus, but not required < r>• E cellent communication skills in English (must pass B2 level Versant test) < r>• W lling and able to work onsite in Taguig < r>
Job Description:
As a Customer Service Representative for our Online Video Sharing Account, you will be responsible for providing world-class customer support to users of a leading video-sharing platform. You will assist users via chat, email, or phone, helping with account concerns, content issues, policy clarifications, and general inquiries while maintaining a professional and empathetic tone.
Key Responsibilities:
• H ndle inbound customer queries and concerns related to video sharing, account access, and content moderation. < r>• P ovide accurate, timely, and empathetic responses via email, chat, or calls. < r>• G ide users in navigating platform features and resolving technical issues. < r>• E calate unresolved issues to the appropriate team when necessary. < r>• M intain quality standards and meet performance metrics such as CSAT, AHT, and QA. < r>• S ay up to date with platform policies, guidelines, and feature updates.
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
Mandaluyong, National Capital Region
Sapient Ph
Posted 2 days ago
Job Viewed
Job Description
Easy, no-hassle and Fast One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Taguig, National Capital Region
Metacom
Posted 2 days ago
Job Viewed
Job Description
Respond to customer inquiries via phone, email, and chat.
Resolve customer issues and provide accurate information. br>Maintain a positive and professional attitude.
Document customer interactions and feedback.
Collaborate with team members to enhance service quality.
Participate in training sessions to improve product knowledge.
Resolve customer issues and provide accurate information. br>Maintain a positive and professional attitude.
Document customer interactions and feedback.
Collaborate with team members to enhance service quality.
Participate in training sessions to improve product knowledge.
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
Makati City, National Capital Region
Kolin Philippines International Inc
Posted 3 days ago
Job Viewed
Job Description
Do you want to be part of our growing team and experience a fun-filled working environment while enhancing your professional skills for career advancement?
br>As the company’s Customer Service Representative, you are responsible for: < r>Attends to customer calls attentively, politely and in a timely manner
In charge in customer service calls ticketing and handling customer complaints
Remind encountered customers for payment due
Updated job knowledge by familiarizing self of product information, features, specifications and other related work processes that may use in customer orientation
Adheres to standards and guidelines of service call ticketing
Be willing, able and capable of performing any job function as needed
To be a Customer Service Representative, you must be:
Graduate of any 4 year Business Course
Fresh graduates are welcome to apply!
Has good verbal communication skills
Willing to be assigned in GUADALUPE NUEVO, MAKATI CITY
As a Customer Service Representative, you will receive:
Competitive Salary Package
Complete government mandated benefits
Paid VL/SL/EL
Free Pre-Employment Medical Exam
Free Uniform
Productivity Incentives
2 Days Intensive Product and Company Orientation
Birthday Incentive’
br>As the company’s Customer Service Representative, you are responsible for: < r>Attends to customer calls attentively, politely and in a timely manner
In charge in customer service calls ticketing and handling customer complaints
Remind encountered customers for payment due
Updated job knowledge by familiarizing self of product information, features, specifications and other related work processes that may use in customer orientation
Adheres to standards and guidelines of service call ticketing
Be willing, able and capable of performing any job function as needed
To be a Customer Service Representative, you must be:
Graduate of any 4 year Business Course
Fresh graduates are welcome to apply!
Has good verbal communication skills
Willing to be assigned in GUADALUPE NUEVO, MAKATI CITY
As a Customer Service Representative, you will receive:
Competitive Salary Package
Complete government mandated benefits
Paid VL/SL/EL
Free Pre-Employment Medical Exam
Free Uniform
Productivity Incentives
2 Days Intensive Product and Company Orientation
Birthday Incentive’
This advertiser has chosen not to accept applicants from your region.
9