44 Robinsons Malls jobs in Antipolo

The Property Manager oversees the end-to-end operations of luxury condominium units and shared building facilities. This includes tenant relations, maintenance coordination, recruitment and management of in-house service teams, billing and accounting, and ensuring that all units reflect the highest standards of comfort, efficiency, and value preservation.

This role blends hospitality-level service with technical and operational expertise, ensuring that both owners and tenants experience seamless management.

1. Tenant & Leasing Management

• Handle all aspects of tenant relations — onboarding, move-in/move-out inspections, issue resolution, and renewals.
• Ensure compliance with lease terms, association regulations, and building policies.
• Coordinate property viewings, turnover documentation, and repair commitments before occupancy.
• Monitor rent collection, enforce payment schedules, and manage deposits and arrears follow-ups.

2. Building Operations & Maintenance

• Oversee daily operations of all managed units and common areas.
• Develop and maintain preventive maintenance schedules (electrical, plumbing, HVAC, elevators, fire systems).
• Supervise maintenance requests, ensuring timely, cost-efficient, and high-quality work.
• Implement standardized maintenance tracking and inventory systems (tools, parts, consumables).
• Review vendor performance and ensure proper safety and compliance standards.

3. Contractor & Vendor Management

• Source, vet, and negotiate with third-party contractors (cleaning, pest control, landscaping, renovation, security).
• Maintain a roster of approved service providers with rate cards and service-level agreements (SLAs).
• Inspect and approve completed work; ensure cost transparency and documentation.
• Evaluate when to outsource vs. handle tasks in-house for efficiency and cost optimization.

4. In-House Staff Recruitment & Management

• Recruit, train, and supervise maintenance, housekeeping, and admin personnel.
• Develop and enforce daily work schedules, checklists, and task reporting.
• Implement accountability systems (before/after photos, completion logs, performance KPIs).
• Foster a service-oriented culture focused on quality, reliability, and discretion.

5. Financial Management & Billing

• Prepare monthly billing summaries for owners and tenants (rent, utilities, repairs, dues).
• Approve maintenance costs within defined limits; escalate capital expenditures for management approval.
• Maintain transparent financial reporting per unit and per property cluster.
• Coordinate with accounting to reconcile invoices, collections, and remittances.

6. Technical & Compliance Oversight

• Maintain familiarity with building systems, staff and processes
• Ensure compliance with local codes, HOA rules, and safety certifications.
• Conduct periodic property audits for cleanliness, equipment functionality, and safety.
• Oversee renovations or refurbishments, coordinating with architects, engineers, and contractors.

7. Reporting & Systems

• Maintain digital property management records (leases, invoices, maintenance logs).
• Provide monthly summary reports with KPIs: occupancy, rent collected, issues resolved, expenses, upcoming renewals.
• Support automation initiatives — property dashboards, maintenance ticketing systems, and digital inspections.

• Bachelor's degree in Property Management, Engineering, Business, or Hospitality.
• Minimum 5 years' experience managing high-end condominiums or mixed-use developments.
• Strong leadership, communication, and negotiation skills.
• Working knowledge of building systems, vendor coordination, and preventive maintenance.
• Proficiency in Microsoft Office, Google Workspace, or property management software.

• Experience handling premium tenants (expats, corporate clients, embassies).
• Understanding of financial and legal documentation for leases and service contracts.
• Hands-on mindset with an eye for detail, design, and guest experience.
• Calm under pressure, with problem-solving and multitasking ability.

Join us We're looking for a Property Management Coordinator to support CAM reconciliation, landlord workorder management, and more. Be part of a collaborative, innovative team committed to excellence. Interested? Send your resume to - today. Regards, Anne Reyes IT SPAC HR Talent Acquisitio Head

Job Types: Part-time, Fixed term

Contract length: 6 months

Benefits:

• Company events
• Health insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Work from home

Work Location: Hybrid remote in Taguig

The Property Management Engineer for a subdivision is responsible for overseeing the maintenance, inspection, and technical operations of common facilities and residential units prior to turnover. This includes ensuring the quality of units through thorough punchlisting, managing site infrastructure, and maintaining the overall safety, functionality, and aesthetic of the subdivision. The role plays a key part in ensuring buyer satisfaction and proper maintenance of the community's physical assets.

• Conduct technical inspections and punchlisting of housing units to identify defects or items for rectification before buyer turnover.
• Ensure units are completed according to quality standards, plans, and specifications.
• Coordinate with construction and engineering teams for the completion of punchlisted items and monitor progress.
• Participate in unit turnover activities, including walkthroughs with buyers and documentation of unit acceptance.
• Conduct routine inspections and oversee the upkeep of common areas such as roads, drainage, water lines, streetlights, clubhouse, parks, and perimeter structures.
• Implement and manage a preventive maintenance program for subdivision infrastructure and shared facilities.
• Address homeowners' concerns related to unit defects (if still under warranty) and common area maintenance.
• Supervise contractors, service providers, and in-house personnel performing repairs or upkeep works.
• Monitor compliance with LGU requirements, environmental standards, and subdivision deed restrictions.
• Maintain accurate and organized records of punchlists, unit turnover status, inspection reports, and maintenance logs.
• Assist in the budget planning and cost monitoring of subdivision maintenance and repair works.
• Provide on-site support during emergency repairs or incidents affecting unit or subdivision infrastructure.

Job Types: Full-time, Permanent

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Experience:

• Project Management Engineer: 2 years (Preferred)

License/Certification:

• Licensed Civil Engineer (Preferred)

Location:

• Batangas City (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person

The Property Management Assistant reports directly to the Property Management Manager and provides support to the Property Management Head.

RESPONSIBILITIES

The Property Management Assistant aids the department in all property management concerns. He/she is expected to:

• Ensures that all required legal documents are signed
• Address and promptly resolve questions, requests, and complaints from tenants
• Inspect properties on a regular basis to assess condition of buildings and grounds
• Ensure that empty units are ready for new tenants
• Attend to necessary repairs and maintenance
• Report any problems or issues to property manager
• Responds to emergency maintenance or safety calls

• Performs any related duties as assigned

• Coordination with supplies (Materials for restorations and Furnishing)

JOB SPECIFICATIONS

• Demonstrates strong organizational skills necessary to oversee a number of different properties
• Proficient in basic computer programs including Microsoft Word and Excel
• Must be willing and able to travel to various property sites
• Must be detail-oriented with the ability to manage time efficiently
• Exhibit solid communication skills, with an ability to calmly resolve disputes or complaints
• Works well with a team
• Interacts and engages in a friendly manner with potential and current tenants
• Associate's or Bachelor's Degree in Business or Management preferred
• Real estate, property management, or customer service experience preferred

Under the supervision of the Product and Operations Manager, the Property Management Coordinator plays a crucial role in the strategic pre-sales of newly acquired assets across residential, commercial, agricultural, and industrial sectors. This position requires a strategic approach to evaluate each property's potential return on investment and alignment with the company's long-term financial goals.

As a Property Management Coordinator, you will actively engage in the development plans of assets to optimize their market potential. You will work in close collaboration with marketing and operations teams, ensuring that both external and internal team efforts are synchronized for flawless project execution and alignment with strategic goals.

Key Responsibilities:

• Onboarding Coordination:
  Lead the preparation and onboarding process for properties entering the market, ensuring readiness for sale or lease.
• Site Visits and Inspections:
  Conduct detailed evaluations of property conditions and local market dynamics
• Property Assessment and Status Checks:
  Regularly assess properties and liaise with Home Owners Associations to check property status and compliance with local regulations.
• Collaboration with Development and Design Teams:
  When necessary, work closely with development and design teams to implement improvements that enhance property aesthetics and functionality, making them more appealing to potential buyers.
• Strategic Pre-Sales Planning:
  Collaborate with Sales and Marketing to develop and execute comprehensive sales plans that enhance property exposure and drive profitability.
• Market Analysis:
  Keep abreast of market trends to tailor strategies effectively.
• Risk Management:
  Identify and mitigate risks associated with property sales.
• Reporting and Communication:
  Provide frequent updates and strategic insights to the Portfolio Manager regarding property status.
• Budget Management:
  Oversee budgets to ensure financial efficiency under the guidance of the Product Manager.
• Travel Requirements:
  Travel as necessary to properties in and around Manila for inspections and strategic meetings.

Skills and Qualifications:

• Educational Background:
  Bachelor's degree in Real Estate, Business Administration, Finance, or a related field.
• Professional Experience:
  Demonstrated experience in real estate project management is mandatory. Previous experience in Sales in an asset.
• Industry Knowledge:
  Strong understanding of local real estate regulations and experience with Home Owners Associations.
• Core Skills:

-Analytical and strategic planning abilities.

-Creative thinking.

-Exceptional communication and stakeholder engagement skills.

We're looking for a Customer Success Specialist to be the voice of support and partnership for our renters, landlords, and brokers. This role goes beyond answering questions—you'll guide customers through important decisions, build lasting relationships, and help shape a customer success function that truly makes an impact.

This is an exciting opportunity to join a growing team where your contributions won't just be noticed—they'll help define how we deliver success.

• Deliver exceptional customer support across phone, email, live chat, and back-office tasks.
• Communicate clearly and empathetically with customers in both spoken and written English.
• Review and process approvals after structured underwriting training.
• Educate renters on coverage programs to help them secure homes.
• Build relationships with leasing offices, brokers, and renters to ensure satisfaction.
• Resolve escalations and complex issues with professionalism and care.
• Share customer feedback and insights to drive improvements in products and processes.
• Contribute to continuous improvement efforts within a collaborative team environment.

Skills & Competencies

• Strong communication and customer service skills across multiple channels.
• Empathy, problem-solving ability, and conflict-resolution skills.
• Comfort with basic algebra (helpful for underwriting tasks).
• Ability to thrive in a fast-paced, evolving environment.
• Resilience, ownership, and a collaborative mindset.

Experience

• 1+ year in customer service or support (high-volume or client-facing preferred).
• Experience with CRMs, ticketing systems, or other customer support tools is a plus.
• Background in real estate, insurance, or fintech is a strong advantage but not required.
• Bachelor's degree preferred (or equivalent relevant experience).

Language Requirements

• Fluency in English (spoken and written) is required.
• Additional languages are a plus.

• Fully remote role — requires a reliable home office setup and stable internet connection.
• Full weekend availability required (Saturday and Sunday), with rotating shifts on weekdays.

• Shifts may range from:

• 8:00 AM – 5:00 PM EST

• 9:00 AM – 6:00 PM EST
• 10:00 AM – 7:00 PM EST
• Overtime may occasionally be required to ensure coverage.

• Be part of a growing team that values initiative, collaboration, and impact.
• Gain hands-on experience in a role at the intersection of fintech, real estate, and customer success.
• Access career pathways into leadership, training, and specialized roles.
• Join a dynamic work environment where your contributions are recognized and celebrated.

The Property Management Head leads the strategic and operational management of a property portfolio, ensuring high performance, tenant satisfaction, and regulatory compliance. This role involves overseeing financial planning, team leadership, and property operations across residential, commercial, or mixed-use assets.

Key Qualifications:

• Must be a graduate of bachelor's degree in Civil, Mechanical, or Electrical Engineering
• Must be a licensed Civil, Mechanical or Electrical Engineer
• Must have at least 15-20 years of property management experience in large-scale property portfolios (office commercial, or mixed-use)

Coordinate Luxury Living, From Anywhere

Luxury property management is no longer confined by borders. In this role, you shape world-class living experiences for high-profile clients while staying rooted locally. Build expertise in hospitality, sharpen your operational finesse, and thrive in a global arena-all without leaving home. Your next level in hospitality begins here.

Job Description

As a Property Management Coordinator, you will handle vendor invoicing, purchase orders, tenant coordination, and administrative tasks while ensuring smooth operations and excellent client service in property management.

Job Overview

Employment type: Full-time

Shift: Night shift, Weekends Off

Work setup: Permanent WFH

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Permanent WFH arrangement
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• High school diploma or equivalent (Bachelor's preferred)
• 3 years of customer service experience (administrative and property management experience is a plus)
• Strong problem-solving, communication, and organizational skills
• Proficiency in Microsoft Office
• Ability to work independently and as part of a team
• Professional demeanor and ability to meet deadlines

Your Daily Tasks

• Create purchase orders, service contracts, and process vendor invoices, ensuring accuracy and adherence to budget
• Perform Accounts Payables duties, ensuring timely invoice processing
• Review invoices and resolve billing discrepancies with vendors
• Maintain insurance certificate files for contractors and manage new vendor setup
• Bill for work orders on a bimonthly basis
• Prepare and reconcile American Express reports
• Assist with tracking residence utilities and ensuring all bills are paid on time
• Schedule inspectors and coordinate with tenants/owners
• Support Property Management in building tenant relations and addressing inquiries
• Answer and route phone calls/emails from tenants and vendors
• Review inspection photos daily to ensure quality and accuracy
• Assist in maintaining updated tenant contact lists and other property management documents
• Provide administrative support with forms, spreadsheets, and correspondence
• Maintain an organized filing system for property-related records
• Be flexible to handle one-off projects and special assignments as needed

About the Client

Redefining Luxury Hospitality

Our client is a premier hospitality group specializing in luxury rental and property management services. With a reputation for excellence, attention to detail, and world-class customer care, they serve high-profile clientele in some of the most exclusive destinations. Joining their team means becoming part of a global hospitality leader that blends professionalism with personalized service.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra

Role Summary

The Property Management Coordinator is an administrative heavy, pivotal role supporting all facets of property and tenancy management, with a dual focus on tenant onboarding/administration and maintenance coordination. This role ensures compliance, timely execution of administrative tasks, and effective communication between tenants, landlords, and contractors in a fast-paced environment.

Key Responsibilities

Tenancy and Administration Management

• Process all tenancy files for move-ins, ensuring all procedures are followed and are fully compliant.
• Draft and issue legal documents and renewal contracts, including implementing rent increases.
• Chase tenants for rent arrears and update landlords on their status.
• Handle insurance claims.
• Check and ensure all home safety documents are compliant and schedule mandatory gas and electric safety checks one month prior to their end date.
• Liaise with potential tenants to answer their queries
• Work closely with Property Managers to arrange and coordinate move-in dates.
• Deal with administrative processes related to Welsh and English legislation.

Maintenance Coordination

• Process tenant maintenance reports, accurately logging them and prioritizing correctly based on urgency.
• Raise works orders and send them to the appropriate contractors.
• Monitor the required works from start to finish, keeping all parties (tenants, contractors, landlords, and internal departments) updated in a timely manner.
• Assess and schedule follow-up work based on priority and urgency.
• Chase contractors to ensure jobs are completed on time and avoid delays.
• Act fast and calmly when urgent issues arise, dispatching the right trades quickly and safely.
• Request monies from landlords for works and upload completed safety documents.
• Raise and upload invoices into the internal system.
• Communicate with the in-house maintenance team and Property Managers.

General Administration & Communication

• Manage a shared inbox, keeping up to date with all communications.
• Keep internal systems thoroughly updated with comprehensive notes.
• Handle communication primarily via phone calls and email with tenants, landlords, contractors, and internal departments.

Skills and Experience

• Strong Administrative Skills: The role is admin-heavy, requiring strong administrative and organizational capabilities.
• Attention to Detail: Meticulous attention to detail is required for processing legal and financial documents, as well as logging work orders.
• Communication: Excellent communication skills (written and verbal, especially phone calls) are imperative for all external and internal liaison. High-quality grammar and clear English skills are important.
• Work Management: Ability to multitask, prioritize a heavy workload, and comfortable working under pressure to meet deadlines in a fast-paced environment.
• Teamwork: Able to work closely within a team environment as well as autonomously.
• Problem Solving: Must possess strong problem-solving capabilities.
• IT Proficiency: Confident in using Microsoft Office programs, specifically Excel and Word, for editing important documents. Knowledge and/or professional experience in Repick CRM and Rent Smart Wales is a plus
• Experience (Preferred): 1 year of Office Admin experience is preferred. Experience in a real estate agency, tenant management, or housing is a plus.
• Must be willing to work hybrid setup following UK Business Hours
• Equipped with a conducive work-from-home setup and a stable high-speed (fiber) internet connection for uninterrupted operations.
• A plus if holding a bachelor's degree in a field like business, real estate, project management, or a related subject
• Amenable to work onsite (BGC or Makati) as the business requires

Great Place to Work-Certified Company

Holistic employee experience

Rewards and incentives

Monthly engagement activities

Career advancement opportunities

Paid referral program