710 Customer Service Representatives jobs in Antipolo
Customer Service Representatives (BGC Site)
Taguig, National Capital Region
Eteam Workforce Private Corporation
Posted today
Job Viewed
Job Description
URGENT HIRING ️
START ASAP‼️ br>Customer Service Representative
Location: The Curve, BGC
Incentives:
Performance based Incentive (monthly)
Perks:
• HMO on Day 1 plus 1 FREE dependent < r>• Group Life Insurance < r>• Leave Encashment < r>• Refreshing work culture < r>• Rewarding ERP Incentives < r>Minimum Qualifications:
• At least Sr. High School Graduate (new curriculum) or College level : < r>-With excellent English Communication Skills (Oral and Written)
-Atleast 6months Bpo Experience with Sales Background
START ASAP‼️ br>Customer Service Representative
Location: The Curve, BGC
Incentives:
Performance based Incentive (monthly)
Perks:
• HMO on Day 1 plus 1 FREE dependent < r>• Group Life Insurance < r>• Leave Encashment < r>• Refreshing work culture < r>• Rewarding ERP Incentives < r>Minimum Qualifications:
• At least Sr. High School Graduate (new curriculum) or College level : < r>-With excellent English Communication Skills (Oral and Written)
-Atleast 6months Bpo Experience with Sales Background
This advertiser has chosen not to accept applicants from your region.
0
Immediate Hiring - Customer Service Representatives in Manila
Manila, Metropolitan Manila
Metacom BPO
Posted 7 days ago
Job Viewed
Job Description
Metro Manila - Quezon City - Cubao
Shifting Schedule br>Onsite Work
- Must be currently residing within Metro Manila
- Fresher/with or without BPO Experience are welcome to apply
- College fresh graduates and undergraduates of any course are welcome to apply
- Highschool Graduates (Old Curriculum) or SHS Graduates for the new curriculum
- HS/SHS Grad (depending on the account)
- Good Communication Skills
- Willing to work on a Shifting Schedule
- Must be 18 years old and above (legal age)
PHP 15000 - 24500
HMO, Night Differential Pay, Rice Allowance, Paid Leaves, Holiday and OT Pay, Mental Wellness Program Starting Day 1, Free Medical Insurance upon regularization (with incl of common law partners), Insurance Coverage Starting Day 1, (Discounted medicines for employees)
Government Mandated Benefits, 13th Month Pay
Shifting Schedule br>Onsite Work
- Must be currently residing within Metro Manila
- Fresher/with or without BPO Experience are welcome to apply
- College fresh graduates and undergraduates of any course are welcome to apply
- Highschool Graduates (Old Curriculum) or SHS Graduates for the new curriculum
- HS/SHS Grad (depending on the account)
- Good Communication Skills
- Willing to work on a Shifting Schedule
- Must be 18 years old and above (legal age)
PHP 15000 - 24500
HMO, Night Differential Pay, Rice Allowance, Paid Leaves, Holiday and OT Pay, Mental Wellness Program Starting Day 1, Free Medical Insurance upon regularization (with incl of common law partners), Insurance Coverage Starting Day 1, (Discounted medicines for employees)
Government Mandated Benefits, 13th Month Pay
This advertiser has chosen not to accept applicants from your region.
1
Onsite BGC Taguig upto 35k - Customer Service Representatives
Taguig, National Capital Region
Dynamic Talent Solutions
Posted 4 days ago
Job Viewed
Job Description
12th Floor Philplans Corporate Center Kalayaan Avenue and North Triangle Drive, Fort Bonifacio Taguig, Manila 1634
br>-Highschool Graduate, Senior highschool graduate, College Undergraduate, College Graduate with 1 year BPO Experinence
- Can visit onsite for the assessments and Interviews
- Willing to work during weekends and holidays
- Willing to work on a shifting / graveyard shift
- Has good Communication skills
SALARY PACKAGE
Up to 30k - 35k depending on the experience
br>-Highschool Graduate, Senior highschool graduate, College Undergraduate, College Graduate with 1 year BPO Experinence
- Can visit onsite for the assessments and Interviews
- Willing to work during weekends and holidays
- Willing to work on a shifting / graveyard shift
- Has good Communication skills
SALARY PACKAGE
Up to 30k - 35k depending on the experience
This advertiser has chosen not to accept applicants from your region.
2
Client Services Specialist (Night Shift)
Makati, National Capital Region
SAP
Posted today
Job Viewed
Job Description
We help the world run better
**Job Objective**:
**Key Responsibilities**:
Analyze, identify opportunities and create sound action steps with the customer's Audit / Invoice Capture service
Empowered to manage escalated issues by taking ownership of difficult customer situations, and is responsible for creating a plan of action
**Collaborate with internal departments such as**: Audit OPS, GACC, Quality, Training and Onboarding as well as Client Support, Implementations, Service Administration and Client Success Management when necessary to determine available options and address client issues
Track customer interactions/activities using CRM
Update product and job knowledge by participating and contributing to internal
discussions, brainstorming sessions, and trainings
Accomplish customer service and company mission by completing related results as
Support incoming client inquiries by reviewing previous inquiries and responses, gathering and researching information, assembling and forwarding information and verifying client understanding of information provided
Liaise with key stakeholders and/ or decision makers to determine correct audit guidelines/Invoice Capture requirements.
Review available resources and use applicable tools to confirm correct Expense and Audit/Invoice Capture set up
Run thru Intelligence Standard/Tech Support Admin Reports and provide analysis/updates on a regular basis
needed
**Qualifications**:
**Job Knowledge, Skills and Abilities**:
Experience in production and/or call center activities
Superior customer service skills with proven ability to de-escalate customer
complaints/problems
Excellent written and verbal communication skills
Professional phone presence and good interpersonal skills
Exceptional analytical and listening skills
Strong data entry and typing skills
Salesforce, etc)
Ability to operate well in a production team environment
Able and flexible to work extended hours
**Critical Performance Competencies**:
English Language
Accountability
Planning and Organization
Written and Verbal Communication
Change Management
Attention to Detail
Adaptability/ Flexibility
Intelligence
**Value Competencies**:
Displays passion for & responsibility to the customer
Hires, develops & rewards great people
Displays leadership through innovation in everything you do
Displays a passion for what you do and a drive to improve
Displays a relentless commitment to win
Displays personal & corporate integrity
**EEO**:
Concur is an Equal Opportunity Employer and applies this policy to all applicants and employees. We are committed to hiring and valuing a global diverse work team. (M/F/D/V)
We build breakthroughs together
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
**Requisition ID**: 345589 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differen
**Job Objective**:
**Key Responsibilities**:
Analyze, identify opportunities and create sound action steps with the customer's Audit / Invoice Capture service
Empowered to manage escalated issues by taking ownership of difficult customer situations, and is responsible for creating a plan of action
**Collaborate with internal departments such as**: Audit OPS, GACC, Quality, Training and Onboarding as well as Client Support, Implementations, Service Administration and Client Success Management when necessary to determine available options and address client issues
Track customer interactions/activities using CRM
Update product and job knowledge by participating and contributing to internal
discussions, brainstorming sessions, and trainings
Accomplish customer service and company mission by completing related results as
Support incoming client inquiries by reviewing previous inquiries and responses, gathering and researching information, assembling and forwarding information and verifying client understanding of information provided
Liaise with key stakeholders and/ or decision makers to determine correct audit guidelines/Invoice Capture requirements.
Review available resources and use applicable tools to confirm correct Expense and Audit/Invoice Capture set up
Run thru Intelligence Standard/Tech Support Admin Reports and provide analysis/updates on a regular basis
needed
**Qualifications**:
**Job Knowledge, Skills and Abilities**:
Experience in production and/or call center activities
Superior customer service skills with proven ability to de-escalate customer
complaints/problems
Excellent written and verbal communication skills
Professional phone presence and good interpersonal skills
Exceptional analytical and listening skills
Strong data entry and typing skills
Salesforce, etc)
Ability to operate well in a production team environment
Able and flexible to work extended hours
**Critical Performance Competencies**:
English Language
Accountability
Planning and Organization
Written and Verbal Communication
Change Management
Attention to Detail
Adaptability/ Flexibility
Intelligence
**Value Competencies**:
Displays passion for & responsibility to the customer
Hires, develops & rewards great people
Displays leadership through innovation in everything you do
Displays a passion for what you do and a drive to improve
Displays a relentless commitment to win
Displays personal & corporate integrity
**EEO**:
Concur is an Equal Opportunity Employer and applies this policy to all applicants and employees. We are committed to hiring and valuing a global diverse work team. (M/F/D/V)
We build breakthroughs together
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
**Requisition ID**: 345589 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differen
This advertiser has chosen not to accept applicants from your region.
3
Canada SMB Client Services Client Service Representative I
Makati City, National Capital Region
ADP
Posted 8 days ago
Job Viewed
Job Description
What you can expect on a typical day: Be a Trusted Advisor and Problem Solver. You will work independently or as a team as a consultant servicing ADP's products/technology. You will use your wide breadth of expertise to help ADP's clients solve problems for time-sensitive issues by taking a broad perspective to identify solutions, resolve issues, and provide solutions. You will take the initiative to seek answers, solutions, and positive outcomes. Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything." Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to solve issues and questions that help clients understand our products' value. You will take client input and turn it into recommendations for your leaders on best practices and solutions training. Organize to Thrive. You thrive in a structured environment that requires setting priorities, organizing your day, multi-task, changing direction, and providing prompt follow-up.
TO SUCCEED IN THIS ROLE: Required Qualifications Bachelors Degree in Business or equivalent in education and experience is preferred 1 - 2 years of experience working in client service/customer service environment or systems integration environment. Strong written and verbal communication skills Excellent decision making and judgement/leadership skills Strong collaboration and relationship building skills is required Excellent Service and Results Orientation skills, analytical skills, negotiation skills and expert problem solving skills You can work overtime hours during peak seasons.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
TO SUCCEED IN THIS ROLE: Required Qualifications Bachelors Degree in Business or equivalent in education and experience is preferred 1 - 2 years of experience working in client service/customer service environment or systems integration environment. Strong written and verbal communication skills Excellent decision making and judgement/leadership skills Strong collaboration and relationship building skills is required Excellent Service and Results Orientation skills, analytical skills, negotiation skills and expert problem solving skills You can work overtime hours during peak seasons.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
This advertiser has chosen not to accept applicants from your region.
4
Canada SMB Client Services Team Leader
Makati City, National Capital Region
ADP
Posted 8 days ago
Job Viewed
Job Description
This role is responsible for the leadership and management of a Service Center area for a defined set of clients and/or products. Has significant impact on the work environment and will be tasked to provide the tools and resources for associates to succeed and maintain a high level of associate engagement and client/participant satisfaction. Oversees the day-to-day activities of associates and achievement of established associate and client service level metrics. (30% of time) Establishes and communicates goals and provides regular feedback to associates, including developmental opportunities. Continuously reviews team performance; identifies and appropriately addresses opportunities for improvement. (20% of time) Achieves objectives for associate engagement and turnover. (20% of time) Collaborate with other internal departments to ensure service objectives are met. (15% of time) Identifies areas in need of process improvement and solicits feedback from associates on service improvements. (5% of time) Creates a high-performance team environment that supports/reinforces associate development and retention. Provides periodic performance feedback and conducts annual performance reviews. Responsible for recruitment, selection, hiring, compensation management, and performance management of the staff. Assists in determining the team's training requirements. Ensure timely and effective training is delivered to enhance skills of the team. (10% of time)
REQUIREMENTS Graduate of business administration/management, accounting or other related disciplines. (Highly Preferred) 3-5 years customer service, benefits administration, payroll, HR or related experience. (Required / Highly Preferred) 2 -3 years SME, mentor or supervisory experience (Required) Proven proficiency in prioritizing critical client issues and managing workflow. (Required) Proficiency in the use of PC applications. (Required) Working knowledge of payroll and benefit administration is helpful. (Highly Preferred) Effective oral and written communication skills required. Strong interpersonal, conflict management and mentoring skills. Effective time management skills, organization, and planning required
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
REQUIREMENTS Graduate of business administration/management, accounting or other related disciplines. (Highly Preferred) 3-5 years customer service, benefits administration, payroll, HR or related experience. (Required / Highly Preferred) 2 -3 years SME, mentor or supervisory experience (Required) Proven proficiency in prioritizing critical client issues and managing workflow. (Required) Proficiency in the use of PC applications. (Required) Working knowledge of payroll and benefit administration is helpful. (Highly Preferred) Effective oral and written communication skills required. Strong interpersonal, conflict management and mentoring skills. Effective time management skills, organization, and planning required
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
This advertiser has chosen not to accept applicants from your region.
5
SBS Client Services 24x7 Client Service Representative I
Makati City, National Capital Region
ADP
Posted 3 days ago
Job Viewed
Job Description
Small Business Services - 24x7 Client Service Representative I
Small Business Services - 24x7 Client Service Representative I
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
Small Business Services - 24x7 Client Service Representative I
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
This advertiser has chosen not to accept applicants from your region.
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6
Client Services Supervisor (On-site Pasig/bgc)
Manila, Metropolitan Manila
Satellite Office Solutions Pty Ltd
Posted today
Job Viewed
Job Description
KEY RESPONSIBILITIES & DUTIES
NEW ACCOUNT SETUP
Participate in account setup in partnership with the client specific to IT setup, office fit-out, branding & due-diligence exercises
ONBOARDING & OPERATIONAL SUPPORT
Conduct onboarding for new hires and nurturing long-term client and staff relationships
Establish a clear understanding of the client's tactical & strategic plans
Prepare client/sales visit agenda and presentations
Develop effective communication platforms for clients and staff
Any other administrative task requested on a regular or ad-hoc basis
Deal with client requests and troubleshoot problems KEY ACCOUNT MANAGEMENT
Drive inside sales initiatives
Strengthening rapport with clients and accomplishing client requests in a customer-focused, professional, and courteous manner
Act as an escalation point and a major advocate of the client
Ensure an accurate assessment of client satisfaction at all times using various resources
- regular daily contacts, weekly, monthly & quarterly business reviews, and bi-annual pulse surveys (via phone or online)
Identify, develop, implement, and make recommendations on strategic value-adds (innovation)
Assistance with Client IT Requirements
Coordinating the management of IT and equipment Purchase Orders with Suppliers
Raising IT tickets for clients where necessary
Follow-up on installation progress or resolution of tickets
Maintain an inventory of purchased equipment and status PERSONAL SKILLS & QUALITIES
Proactive, resourceful, self-motivated, takes initiative
Strong communication skills (written and spoken)
High service orientation.
Ability to meet deadlines with excellent time management skills
Calm, polite, and professional behavior.
Precise, accurate and attentive to details
General business knowledge. SPECIAL REQUIREMENTS Willing to work Australian hours (Sydney) Advanced knowledge of Microsoft Applications (Excel, Word, Outlook, PowerPoint) Advanced knowledge of Google Doc, Sheets, Mail, Calendar Experience with Australian businesses is beneficial QUALIFICATIONS & EXPERIENCE
Bachelor's Degree from a reputable College or University
At least three plus (3+) years' work experience
Satellite Office is looking for an experienced and qualified Account Management Coordinator to assist achieving our high growth targets.
NEW ACCOUNT SETUP
Participate in account setup in partnership with the client specific to IT setup, office fit-out, branding & due-diligence exercises
ONBOARDING & OPERATIONAL SUPPORT
Conduct onboarding for new hires and nurturing long-term client and staff relationships
Establish a clear understanding of the client's tactical & strategic plans
Prepare client/sales visit agenda and presentations
Develop effective communication platforms for clients and staff
Any other administrative task requested on a regular or ad-hoc basis
Deal with client requests and troubleshoot problems KEY ACCOUNT MANAGEMENT
Drive inside sales initiatives
Strengthening rapport with clients and accomplishing client requests in a customer-focused, professional, and courteous manner
Act as an escalation point and a major advocate of the client
Ensure an accurate assessment of client satisfaction at all times using various resources
- regular daily contacts, weekly, monthly & quarterly business reviews, and bi-annual pulse surveys (via phone or online)
Identify, develop, implement, and make recommendations on strategic value-adds (innovation)
Assistance with Client IT Requirements
Coordinating the management of IT and equipment Purchase Orders with Suppliers
Raising IT tickets for clients where necessary
Follow-up on installation progress or resolution of tickets
Maintain an inventory of purchased equipment and status PERSONAL SKILLS & QUALITIES
Proactive, resourceful, self-motivated, takes initiative
Strong communication skills (written and spoken)
High service orientation.
Ability to meet deadlines with excellent time management skills
Calm, polite, and professional behavior.
Precise, accurate and attentive to details
General business knowledge. SPECIAL REQUIREMENTS Willing to work Australian hours (Sydney) Advanced knowledge of Microsoft Applications (Excel, Word, Outlook, PowerPoint) Advanced knowledge of Google Doc, Sheets, Mail, Calendar Experience with Australian businesses is beneficial QUALIFICATIONS & EXPERIENCE
Bachelor's Degree from a reputable College or University
At least three plus (3+) years' work experience
Satellite Office is looking for an experienced and qualified Account Management Coordinator to assist achieving our high growth targets.
This advertiser has chosen not to accept applicants from your region.
7
Client Services Supervisor (On-site Pasig/bgc)
Manila, Metropolitan Manila
Satellite Office Solutions Pty Ltd
Posted today
Job Viewed
Job Description
KEY RESPONSIBILITIES & DUTIES
NEW ACCOUNT SETUP
Participate in account setup in partnership with the client specific to IT setup, office fit-out, branding & due-diligence exercises
ONBOARDING & OPERATIONAL SUPPORT
Conduct onboarding for new hires and nurturing long-term client and staff relationships
Establish a clear understanding of the client's tactical & strategic plans
Prepare client/sales visit agenda and presentations
Develop effective communication platforms for clients and staff
Any other administrative task requested on a regular or ad-hoc basis
Deal with client requests and troubleshoot problems KEY ACCOUNT MANAGEMENT
Drive inside sales initiatives
Strengthening rapport with clients and accomplishing client requests in a customer-focused, professional, and courteous manner
Act as an escalation point and a major advocate of the client
Ensure an accurate assessment of client satisfaction at all times using various resources
- regular daily contacts, weekly, monthly & quarterly business reviews, and bi-annual pulse surveys (via phone or online)
Identify, develop, implement, and make recommendations on strategic value-adds (innovation)
Assistance with Client IT Requirements
Coordinating the management of IT and equipment Purchase Orders with Suppliers
Raising IT tickets for clients where necessary
Follow-up on installation progress or resolution of tickets
Maintain an inventory of purchased equipment and status PERSONAL SKILLS & QUALITIES
Proactive, resourceful, self-motivated, takes initiative
Strong communication skills (written and spoken)
High service orientation.
Ability to meet deadlines with excellent time management skills
Calm, polite, and professional behavior.
Precise, accurate and attentive to details
General business knowledge. SPECIAL REQUIREMENTS Willing to work Australian hours (Sydney) Advanced knowledge of Microsoft Applications (Excel, Word, Outlook, PowerPoint) Advanced knowledge of Google Doc, Sheets, Mail, Calendar Experience with Australian businesses is beneficial QUALIFICATIONS & EXPERIENCE
Bachelor's Degree from a reputable College or University
At least three plus (3+) years' work experience
Satellite Office is looking for an experienced and qualified Account Management Coordinator to assist achieving our high growth targets.
NEW ACCOUNT SETUP
Participate in account setup in partnership with the client specific to IT setup, office fit-out, branding & due-diligence exercises
ONBOARDING & OPERATIONAL SUPPORT
Conduct onboarding for new hires and nurturing long-term client and staff relationships
Establish a clear understanding of the client's tactical & strategic plans
Prepare client/sales visit agenda and presentations
Develop effective communication platforms for clients and staff
Any other administrative task requested on a regular or ad-hoc basis
Deal with client requests and troubleshoot problems KEY ACCOUNT MANAGEMENT
Drive inside sales initiatives
Strengthening rapport with clients and accomplishing client requests in a customer-focused, professional, and courteous manner
Act as an escalation point and a major advocate of the client
Ensure an accurate assessment of client satisfaction at all times using various resources
- regular daily contacts, weekly, monthly & quarterly business reviews, and bi-annual pulse surveys (via phone or online)
Identify, develop, implement, and make recommendations on strategic value-adds (innovation)
Assistance with Client IT Requirements
Coordinating the management of IT and equipment Purchase Orders with Suppliers
Raising IT tickets for clients where necessary
Follow-up on installation progress or resolution of tickets
Maintain an inventory of purchased equipment and status PERSONAL SKILLS & QUALITIES
Proactive, resourceful, self-motivated, takes initiative
Strong communication skills (written and spoken)
High service orientation.
Ability to meet deadlines with excellent time management skills
Calm, polite, and professional behavior.
Precise, accurate and attentive to details
General business knowledge. SPECIAL REQUIREMENTS Willing to work Australian hours (Sydney) Advanced knowledge of Microsoft Applications (Excel, Word, Outlook, PowerPoint) Advanced knowledge of Google Doc, Sheets, Mail, Calendar Experience with Australian businesses is beneficial QUALIFICATIONS & EXPERIENCE
Bachelor's Degree from a reputable College or University
At least three plus (3+) years' work experience
Satellite Office is looking for an experienced and qualified Account Management Coordinator to assist achieving our high growth targets.
This advertiser has chosen not to accept applicants from your region.
8