1,555 Tour Guide jobs in the Philippines
Customer Service
National Capital Region, National Capital Region
Peridou Inc.
Posted 4 days ago
Job Viewed
Job Description
Responding promptly and professionally to customer inquiries, complaints, and requests via phone, email, and other communication channels, experience in live selling is an advantage.
br>Troubleshooting and resolving customer issues in a timely and effective manner
Maintaining accurate records and documentation of all customer interactions
Identifying opportunities to improve customer satisfaction and implementing strategies to enhance the overall customer experience
Collaborating with cross-functional teams to ensure seamless service delivery
Providing feedback and recommendations to management to drive continuous improvement
What we're looking for
Excellent communication and interpersonal skills, with a strong focus on customer service
Proven experience in a customer-facing role, preferably in the client & sales administration industry
Ability to multitask, priorities, and work effectively in a fast-paced environment
Strong problem-solving and critical thinking skills to address and resolve customer issues
Proficient in using relevant software and technology to support customer service activities
A team player with a positive attitude and a willingness to learn and grow
What we offer
At Peridou Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits and perks of working with us include:
Competitive salary and performance-based incentives
Opportunities for career development and professional growth
Flexible work arrangements and a positive work-life balance
A collaborative and supportive team environment
br>Troubleshooting and resolving customer issues in a timely and effective manner
Maintaining accurate records and documentation of all customer interactions
Identifying opportunities to improve customer satisfaction and implementing strategies to enhance the overall customer experience
Collaborating with cross-functional teams to ensure seamless service delivery
Providing feedback and recommendations to management to drive continuous improvement
What we're looking for
Excellent communication and interpersonal skills, with a strong focus on customer service
Proven experience in a customer-facing role, preferably in the client & sales administration industry
Ability to multitask, priorities, and work effectively in a fast-paced environment
Strong problem-solving and critical thinking skills to address and resolve customer issues
Proficient in using relevant software and technology to support customer service activities
A team player with a positive attitude and a willingness to learn and grow
What we offer
At Peridou Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits and perks of working with us include:
Competitive salary and performance-based incentives
Opportunities for career development and professional growth
Flexible work arrangements and a positive work-life balance
A collaborative and supportive team environment
This advertiser has chosen not to accept applicants from your region.
0
Customer Service
Laguna, Laguna
Anytime Cleaners Corp.
Posted 15 days ago
Job Viewed
Job Description
Aim of Role
In this role you are responsible to carry out duty that ensure efficiency and accuracy in Order to Cash (OtC), Pick to Ship (PtS), Purchase to Pay (PtP), Transportation, Trade compliance and Warehousing related functions in your organization. br>Qualifications / Experience / Skills
2 to 3 years of relevant experience in supply chain / logistics within an industrial environment.
High level of understanding in Import and Export Procedures, Customs tariff classifications, incoterms
Marine Cargo Claims and Insurance
Computer literate with intermediate excel skills
High level of communication and organizational skills.
Exposure to ERP would be desirable.
University degree in Supply Chain / Business Administration or similar academic background.
In this role you are responsible to carry out duty that ensure efficiency and accuracy in Order to Cash (OtC), Pick to Ship (PtS), Purchase to Pay (PtP), Transportation, Trade compliance and Warehousing related functions in your organization. br>Qualifications / Experience / Skills
2 to 3 years of relevant experience in supply chain / logistics within an industrial environment.
High level of understanding in Import and Export Procedures, Customs tariff classifications, incoterms
Marine Cargo Claims and Insurance
Computer literate with intermediate excel skills
High level of communication and organizational skills.
Exposure to ERP would be desirable.
University degree in Supply Chain / Business Administration or similar academic background.
This advertiser has chosen not to accept applicants from your region.
1
Customer Service
Meycauayan, Bulacan
Nestle
Posted 19 days ago
Job Viewed
Job Description
**SNAPSHOT**
Location: Meycauayan, Bulacan, PH
Company: Nestlé Business
Full-time
Bachelor's Degree
1+ year of experience
**POSITION SUMMARY**
Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?
**A DAY IN THE LIFE .**
As a Customer Service Rep, you'll be responsible for resolving incidents on communication channels, such as emails and phone calls. You will also be supporting the upselling and customer retention efforts of the brand. We strive to provide a uniformed experience for our consumers with knowledgeable reps who can problem-solve, actively listen, and appropriately communicate product knowledge, account information, resolutions, alternatives, and policies.
+ Works to resolve consumer issues and questions over specific channels.
+ Manage customer communication on multiple channels, including but not limited to social response platforms, chat, phone calls and emails.
+ Ensures proper triage and/or escalations to Leads, Senior Agents and Managers to ensure timely and efficient resolution for consumers.
+ Upsell and support retention efforts, as available.
+ Identify the source of the customer's issue using appropriate resources and communicate resolve in a clear and concise manner.
+ Comfortable navigating multiple tech systems and platforms. This may include customer support software, CRM systems, knowledge bases, shipping platforms and other tools necessary for providing efficient consumer care.
+ Accurately complete consumer account updates, verify consumer information, and adhere to policy and procedure requirements.
+ Articulate expert level information for product and service features to consumers
+ Stay current with department updates and policies changes by reading, reviewing and active listening on all internal communication platforms.
+ Meet department quality and efficiency expectations to ensure a uniformed customer experience and Brand voice- including adhering to performance metrics, service level agreements, and consumer satisfaction targets.
+ Will manage subset of specialized tickets with a larger team, specialized tickets will require advanced knowledge in area and may include additional investigations, such as shipping/fulfillment, privacy questions and/or advanced product knowledge.
+ Expert level knowledge of policies and procedures
**ARE YOU A FIT?**
+ Bachelor's degree Graduate
+ Highly analytical and self-motivated
+ Has a minimum of **3 years experience in BPO handling calls and emails for UK, Australia and Oceania Market**
+ With working knowledge with MS Office software and phone systems
+ Has a critical degree of accuracy regarding data entry and analysis
+ Proven ability to collaborate with cross-functional teams to deliver solid business results.
+ Willing to adjust shift schedule as demanded by the business
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at
Location: Meycauayan, Bulacan, PH
Company: Nestlé Business
Full-time
Bachelor's Degree
1+ year of experience
**POSITION SUMMARY**
Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?
**A DAY IN THE LIFE .**
As a Customer Service Rep, you'll be responsible for resolving incidents on communication channels, such as emails and phone calls. You will also be supporting the upselling and customer retention efforts of the brand. We strive to provide a uniformed experience for our consumers with knowledgeable reps who can problem-solve, actively listen, and appropriately communicate product knowledge, account information, resolutions, alternatives, and policies.
+ Works to resolve consumer issues and questions over specific channels.
+ Manage customer communication on multiple channels, including but not limited to social response platforms, chat, phone calls and emails.
+ Ensures proper triage and/or escalations to Leads, Senior Agents and Managers to ensure timely and efficient resolution for consumers.
+ Upsell and support retention efforts, as available.
+ Identify the source of the customer's issue using appropriate resources and communicate resolve in a clear and concise manner.
+ Comfortable navigating multiple tech systems and platforms. This may include customer support software, CRM systems, knowledge bases, shipping platforms and other tools necessary for providing efficient consumer care.
+ Accurately complete consumer account updates, verify consumer information, and adhere to policy and procedure requirements.
+ Articulate expert level information for product and service features to consumers
+ Stay current with department updates and policies changes by reading, reviewing and active listening on all internal communication platforms.
+ Meet department quality and efficiency expectations to ensure a uniformed customer experience and Brand voice- including adhering to performance metrics, service level agreements, and consumer satisfaction targets.
+ Will manage subset of specialized tickets with a larger team, specialized tickets will require advanced knowledge in area and may include additional investigations, such as shipping/fulfillment, privacy questions and/or advanced product knowledge.
+ Expert level knowledge of policies and procedures
**ARE YOU A FIT?**
+ Bachelor's degree Graduate
+ Highly analytical and self-motivated
+ Has a minimum of **3 years experience in BPO handling calls and emails for UK, Australia and Oceania Market**
+ With working knowledge with MS Office software and phone systems
+ Has a critical degree of accuracy regarding data entry and analysis
+ Proven ability to collaborate with cross-functional teams to deliver solid business results.
+ Willing to adjust shift schedule as demanded by the business
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at
This advertiser has chosen not to accept applicants from your region.
2
Customer Service
Pasig, Palawan
PhStack
Posted today
Job Viewed
Job Description
Customer service Representative/One Day Process
Evaluate problems and complaints of the callers and provide proper solutions to them. Respond to the needs of customers and provide personalized service. Provide information on the company's products or services and generate interest in the offer.
**Benefits**:
Up to Php 27,000 salary
- Plus allowances / Plus 10K Sign-on BONUS
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement opportunities ( willing to go onsite for interview)
**QUALIFICATIONS**:
**Requirements**:
- At least HS/SHS graduate with diploma
- With at least 6 months of BPO experience
- Strong communication skills, both written and verbal
- Ability to multi-task, prioritize, and meet timelines on deliverables
- Proficient in Microsoft Office
- Willing to work onsite in Bridgetowne, Pasig City
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Flextime
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (required)
Evaluate problems and complaints of the callers and provide proper solutions to them. Respond to the needs of customers and provide personalized service. Provide information on the company's products or services and generate interest in the offer.
**Benefits**:
Up to Php 27,000 salary
- Plus allowances / Plus 10K Sign-on BONUS
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement opportunities ( willing to go onsite for interview)
**QUALIFICATIONS**:
**Requirements**:
- At least HS/SHS graduate with diploma
- With at least 6 months of BPO experience
- Strong communication skills, both written and verbal
- Ability to multi-task, prioritize, and meet timelines on deliverables
- Proficient in Microsoft Office
- Willing to work onsite in Bridgetowne, Pasig City
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Flextime
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
3
Customer Service
GDV Business Services Co.
Posted today
Job Viewed
Job Description
ONE OF THE LARGEST BPO COMPANY IS CURRENTLY HIRING MULTIPLE SITES ARE CURRENTLY HIRING AND IN NEED OF AGENTS FOR OUR INTERNATIONAL ACCOUNTS
**BASIC QUALIFICATIONS**:
*possible 1 DAY ONSITE PROCESS
*At least 18 years old
*Accepting Non-BPO / No BPO experience with excellent communication skills.
- We do have DAYSHIFT
*Completed Senior High School or High School graduate of the old curriculum
*Can WORK ONSITE and START ASAP.
*With at least 6 months of call center experience.
*Fresh graduate is accepted here
*Graduate with BPO experience is advantage
- up to 25,000 monthly salary package
Just CLICK THE BUTTON TO APPLY and submit your updated resume.
**Salary**: Php17,000.00 - Php25,000.00 per month
**Benefits**:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Alabang: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (required)
**BASIC QUALIFICATIONS**:
*possible 1 DAY ONSITE PROCESS
*At least 18 years old
*Accepting Non-BPO / No BPO experience with excellent communication skills.
- We do have DAYSHIFT
*Completed Senior High School or High School graduate of the old curriculum
*Can WORK ONSITE and START ASAP.
*With at least 6 months of call center experience.
*Fresh graduate is accepted here
*Graduate with BPO experience is advantage
- up to 25,000 monthly salary package
Just CLICK THE BUTTON TO APPLY and submit your updated resume.
**Salary**: Php17,000.00 - Php25,000.00 per month
**Benefits**:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Alabang: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative
Sapient Global Services
Posted today
Job Viewed
Job Description
We are mass hiring for Call Center Agents as prior in our Metro sites!
br>Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
Job Responsibilities:
•Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution. < r>•Update and maintain accurate records of customer interactions, transactions, and order details in the system. < r>•Stay updated on company policies, procedures, and services to provide accurate information to customers < r>•Contribute to a positive and collaborative team environment. < r>
WHAT CAN WE OFFER?
•Competitive Salary < r>•Opportunity for rapid career growth for Top Performers < r>•HMO with 2 free beneficiaries on Day One < r>•Shift Schedule (Day shift/Mid shift/Night shift) < r>•Pioneer, Non-voice, and Easy Accounts Available < r>•Free Coffee and Biscuits in the office < r>•Retirement/Life Insurance for Qualified Staff < r>•Incentives and Signing Bonuses and other Premium Benefits for you to enjoy. < r>
THIS IS FOR AN ONSITE WORK SET UP
br>Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
Job Responsibilities:
•Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution. < r>•Update and maintain accurate records of customer interactions, transactions, and order details in the system. < r>•Stay updated on company policies, procedures, and services to provide accurate information to customers < r>•Contribute to a positive and collaborative team environment. < r>
WHAT CAN WE OFFER?
•Competitive Salary < r>•Opportunity for rapid career growth for Top Performers < r>•HMO with 2 free beneficiaries on Day One < r>•Shift Schedule (Day shift/Mid shift/Night shift) < r>•Pioneer, Non-voice, and Easy Accounts Available < r>•Free Coffee and Biscuits in the office < r>•Retirement/Life Insurance for Qualified Staff < r>•Incentives and Signing Bonuses and other Premium Benefits for you to enjoy. < r>
THIS IS FOR AN ONSITE WORK SET UP
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
STACKPH
Posted today
Job Viewed
Job Description
As a Customer Service Representative, you'll be the first point of contact for customers, helping them with inquiries, resolving issues, and providing product or service information. Your main tasks include handling calls, emails, and live chats, ensuring a positive experience, and maintaining customer satisfaction. Strong communication and problem-solving skills are key to success in this role.
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
Bulacan, Bulacan
Neksjob Corporation
Posted today
Job Viewed
Job Description
Job description:
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or w/out CSE Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or w/out CSE Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Benguet, Benguet
Neksjob Corporation
Posted today
Job Viewed
Job Description
Job description:
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or w/out CSE Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or w/out CSE Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Respresentative
Pangasinan, Pangasinan
Neksjob
Posted today
Job Viewed
Job Description
Job description:
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or w/out CSE Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or w/out CSE Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
This advertiser has chosen not to accept applicants from your region.
9