17 Tourism Industry jobs in the Philippines
Team Lead with Airlines/Travel Industry experience only
Taguig, National Capital Region
₱900000 - ₱1200000 Y
Teleperformance
Posted today
Job Viewed
Job Description
About the role
We are seeking an experienced Team Lead to join our dynamic call centre team at Teleperformance's McKinley West office. In this full-time role, you will lead and inspire a team of customer service agents, ensuring exceptional service delivery to our clients in the airlines and travel industry. This position is based in Taguig City, Metro Manila.
What you'll be doing
- Oversee and manage the day-to-day operations of a team of customer service agents
- Monitor team performance and productivity, providing coaching and feedback to drive continuous improvement
- Implement and maintain quality assurance processes to ensure adherence to client standards
- Identify training needs and develop tailored coaching and training programmes for your team
- Foster a positive and collaborative team environment to motivate and engage agents
- Serve as the primary point of contact for escalated customer inquiries and complaints
- Contribute to the development and implementation of process improvements and best practices
- Collaborate with other teams and departments to ensure seamless service delivery
What we're looking for
- Minimum 1-2 years' experience in a supervisory or team lead role within a call centre or customer service environment in the airlines or travel industry (requirement)
- Strong leadership and people management skills, with the ability to coach, motivate and develop a team
- Excellent customer service and problem-solving skills, with a focus on delivering high-quality service
- Strong verbal and written communication skills, with the ability to effectively liaise with both agents and clients
- Proficient in Microsoft Office applications, with the ability to analyse data and generate reports
- A collaborative and adaptable mindset, with the ability to work in a fast-paced, dynamic environment
Note: Applicants must possess relevant experience in the airline or travel industry to be considered for this position.
This advertiser has chosen not to accept applicants from your region.
0
Mice Manager - 2 yrs Experience in Travel Industry
Makati City, National Capital Region
Dempsey Inc.
Posted 4 days ago
Job Viewed
Job Description
TL AISA:
QUALIFICATIONS:
elevant work experience of at least 10 years in the travel industry. Working knowledge of flight
reservation systems, hotel reservations and online booking tools. Possesses a wide network of contacts in the travel
industry including competitor agencies, travel suppliers and service providers. Strong communication skills on verbal
and non-verbal communication such as speaking, listening, writing and understanding body language. People
management skills. Entrepreneurial mindset. Strong work ethic, a dedication to the morals of hard work,
responsibility and integrity in the workplace.
Responsibilities:
1. Develop and execute sound strategies on market prospecting and penetration, competitor positioning,
broadening of client base and promotion of products and services of the company.
2. Develop and manage business relationships with client accounts for purposes of client service satisfaction
and retention.
3. Develop and manage business relationships with key suppliers, enabling negotiation of favorable terms and
achieving mutually beneficial goals.
4. Lead and coach team members on identifying new sales opportunities, developing winning proposals/bids
and maintaining excellent client relationships.
5. Ensure appropriate documentation on agreed scope of services, package inclusions and exclusions, costs and
other terms and conditions pertaining to an awarded bid for group travel arrangements, as contained in a
Memorandum of Agreement between a client account and the company. Oversee the fulfillment of the
Agreement and compliance with travel management policies and procedures.
6. Plan, allocate resources and provide direction on the proper handling of travel arrangements, to ensure
accomplishment of commitments to clients. Makes decisions that are financially responsible, justifiable and
defensible, with appropriate accountabilities, in accordance with company policies and procedures.
7. Monitor payments of clients/client accounts and coordinate with Finance for collection of receivables.
8. Keep abreast of competitors and new players in the travel industry through market intelligence and research.
9. Provide leadership, support and guidance, and maximize team efficiency and productivity by fostering a spirit
of teamwork and unity that includes allowances for disagreements, resolution of conflicts and appreciation
of diversity.
SITE ASSIGNMENT: Head Office – Makati
EMPLOYMENT TYPE: initially under a 6-month service agreement; regularization based on acceptable performance
SALARY RANGE: Php 50,000 or above
QUALIFICATIONS:
elevant work experience of at least 10 years in the travel industry. Working knowledge of flight
reservation systems, hotel reservations and online booking tools. Possesses a wide network of contacts in the travel
industry including competitor agencies, travel suppliers and service providers. Strong communication skills on verbal
and non-verbal communication such as speaking, listening, writing and understanding body language. People
management skills. Entrepreneurial mindset. Strong work ethic, a dedication to the morals of hard work,
responsibility and integrity in the workplace.
Responsibilities:
1. Develop and execute sound strategies on market prospecting and penetration, competitor positioning,
broadening of client base and promotion of products and services of the company.
2. Develop and manage business relationships with client accounts for purposes of client service satisfaction
and retention.
3. Develop and manage business relationships with key suppliers, enabling negotiation of favorable terms and
achieving mutually beneficial goals.
4. Lead and coach team members on identifying new sales opportunities, developing winning proposals/bids
and maintaining excellent client relationships.
5. Ensure appropriate documentation on agreed scope of services, package inclusions and exclusions, costs and
other terms and conditions pertaining to an awarded bid for group travel arrangements, as contained in a
Memorandum of Agreement between a client account and the company. Oversee the fulfillment of the
Agreement and compliance with travel management policies and procedures.
6. Plan, allocate resources and provide direction on the proper handling of travel arrangements, to ensure
accomplishment of commitments to clients. Makes decisions that are financially responsible, justifiable and
defensible, with appropriate accountabilities, in accordance with company policies and procedures.
7. Monitor payments of clients/client accounts and coordinate with Finance for collection of receivables.
8. Keep abreast of competitors and new players in the travel industry through market intelligence and research.
9. Provide leadership, support and guidance, and maximize team efficiency and productivity by fostering a spirit
of teamwork and unity that includes allowances for disagreements, resolution of conflicts and appreciation
of diversity.
SITE ASSIGNMENT: Head Office – Makati
EMPLOYMENT TYPE: initially under a 6-month service agreement; regularization based on acceptable performance
SALARY RANGE: Php 50,000 or above
This advertiser has chosen not to accept applicants from your region.
1
Be Part of the Travel Industry Customer Support Role
Makati City, National Capital Region
Metacom
Posted 4 days ago
Job Viewed
Job Description
Love helping people? Join us as a Travel Account CSR and guide customers with their travel needs via chat and voice support. Open to HS grads (old curriculum), SHS/K12, and college grads. Preferred: CSR experience, but not required.
This advertiser has chosen not to accept applicants from your region.
2
Mice Manage- 2 years exp. In Travel Industry (50,000-60,000)
Makati, National Capital Region
DEMPSEY
Posted 4 days ago
Job Viewed
Job Description
QUALIFICATIONS:
elevant work experience of at least 10 years in the travel industry. Working knowledge of flight
reservation systems, hotel reservations and online booking tools. Possesses a wide network of contacts in the travel
industry including competitor agencies, travel suppliers and service providers. Strong communication skills on verbal
and non-verbal communication such as speaking, listening, writing and understanding body language. People
management skills. Entrepreneurial mindset. Strong work ethic, a dedication to the morals of hard work,
responsibility and integrity in the workplace.
Responsibilities:
1. Develop and execute sound strategies on market prospecting and penetration, competitor positioning,
broadening of client base and promotion of products and services of the company.
2. Develop and manage business relationships with client accounts for purposes of client service satisfaction
and retention.
3. Develop and manage business relationships with key suppliers, enabling negotiation of favorable terms and
achieving mutually beneficial goals.
4. Lead and coach team members on identifying new sales opportunities, developing winning proposals/bids
and maintaining excellent client relationships.
5. Ensure appropriate documentation on agreed scope of services, package inclusions and exclusions, costs and
other terms and conditions pertaining to an awarded bid for group travel arrangements, as contained in a
Memorandum of Agreement between a client account and the company. Oversee the fulfillment of the
Agreement and compliance with travel management policies and procedures.
6. Plan, allocate resources and provide direction on the proper handling of travel arrangements, to ensure
accomplishment of commitments to clients. Makes decisions that are financially responsible, justifiable and
defensible, with appropriate accountabilities, in accordance with company policies and procedures.
7. Monitor payments of clients/client accounts and coordinate with Finance for collection of receivables.
8. Keep abreast of competitors and new players in the travel industry through market intelligence and research.
9. Provide leadership, support and guidance, and maximize team efficiency and productivity by fostering a spirit
of teamwork and unity that includes allowances for disagreements, resolution of conflicts and appreciation
of diversity.
SITE ASSIGNMENT: Head Office – Makati
EMPLOYMENT TYPE: initially under a 6-month service agreement; regularization based on acceptable performance
SALARY RANGE: Php 50,000 or above
elevant work experience of at least 10 years in the travel industry. Working knowledge of flight
reservation systems, hotel reservations and online booking tools. Possesses a wide network of contacts in the travel
industry including competitor agencies, travel suppliers and service providers. Strong communication skills on verbal
and non-verbal communication such as speaking, listening, writing and understanding body language. People
management skills. Entrepreneurial mindset. Strong work ethic, a dedication to the morals of hard work,
responsibility and integrity in the workplace.
Responsibilities:
1. Develop and execute sound strategies on market prospecting and penetration, competitor positioning,
broadening of client base and promotion of products and services of the company.
2. Develop and manage business relationships with client accounts for purposes of client service satisfaction
and retention.
3. Develop and manage business relationships with key suppliers, enabling negotiation of favorable terms and
achieving mutually beneficial goals.
4. Lead and coach team members on identifying new sales opportunities, developing winning proposals/bids
and maintaining excellent client relationships.
5. Ensure appropriate documentation on agreed scope of services, package inclusions and exclusions, costs and
other terms and conditions pertaining to an awarded bid for group travel arrangements, as contained in a
Memorandum of Agreement between a client account and the company. Oversee the fulfillment of the
Agreement and compliance with travel management policies and procedures.
6. Plan, allocate resources and provide direction on the proper handling of travel arrangements, to ensure
accomplishment of commitments to clients. Makes decisions that are financially responsible, justifiable and
defensible, with appropriate accountabilities, in accordance with company policies and procedures.
7. Monitor payments of clients/client accounts and coordinate with Finance for collection of receivables.
8. Keep abreast of competitors and new players in the travel industry through market intelligence and research.
9. Provide leadership, support and guidance, and maximize team efficiency and productivity by fostering a spirit
of teamwork and unity that includes allowances for disagreements, resolution of conflicts and appreciation
of diversity.
SITE ASSIGNMENT: Head Office – Makati
EMPLOYMENT TYPE: initially under a 6-month service agreement; regularization based on acceptable performance
SALARY RANGE: Php 50,000 or above
This advertiser has chosen not to accept applicants from your region.
3
Tourism Management Instructor
₱216000 Y
STI Academic Center Cubao
Posted today
Job Viewed
Job Description
We're currently seeking a Tourism Management Instructor for the Academic Year
Qualifications:
- Graduate of Bachelor's Degree in Tourism Management, Travel Management, and/or any related programs
- With master's degree aligned with the field of specialization is an advantage but not required
- Relevant teaching experience is an advantage but not required
- Relevant industry experience is an advantage but not required
- Willing to work on a full-time position
- Willing to work onsite
Fresh graduates are encouraged to apply
We accept walk-in applicants
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php15, Php18,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Promotion to permanent employee
Ability to commute/relocate:
- Cubao Quezon City: Reliably commute or planning to relocate before starting work (Preferred)
This advertiser has chosen not to accept applicants from your region.
4
Tourism Management Instructor
₱900000 - ₱1200000 Y
STI College San Jose Del Monte
Posted today
Job Viewed
Job Description
* Candidate must possess a Bachelor's or a Master's Degree in Tourism Management, International Tourism and Travel Management, or in any related field.
* Preferably with teaching experience.
* Industry experience is an additional advantage.
* Conscientiously conduct classes in a manner that is consistent with the vision, mission and educational philosophy of STI; Carefully and methodologically plans lessons and holds classes in a systematic yet interesting manner; Primary responsible for effective and efficient delivery of academic services that contribute to the holistic development of students.
Job Type: Full-time
Ability to commute/relocate:
- San Jose del Monte, Bulacan: Reliably commute or planning to relocate before starting work (Required)
Expected Start Date: 01/16/2025
This advertiser has chosen not to accept applicants from your region.
5
Tourism Management Faculty
Dasmariñas, Cavite
₱900000 - ₱1200000 Y
National University - Dasmariñas
Posted today
Job Viewed
Job Description
Qualifications:
- Graduate of Bachelor of Laws / Juris Doctor with an aligned or allied Masters Degree
- Law Practice
- Hospitality and Tourism Law / Labor and Employment
- Legal Law Education
- Translate Legal concepts into practical application for tourism / hospitality students
- Willing to be assigned in Dasmariñas, Cavite
- Part - time Position
- Can start on November 2025
Roles, Duties and Responsibilities
- Lecture Delivery - Tourism / Hospitality Enterprise Legal requirements and compliance case study presentations.
Job Type: Full-time
Benefits:
- Additional leave
- Company events
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Ability to commute/relocate:
- Dasmariñas: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Master's (Preferred)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
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6
tourism management faculty
₱800000 - ₱1200000 Y
NORTHWESTERN VISAYAN COLLEGES
Posted today
Job Viewed
Job Description
- Must be a holder of Master's degree in Business and Management or business-related fields (e.g. business administration, hotel and restaurant management).
- Must be a degree holder in Tourism/Hospitality Management/HRM/ Travel Management or related fields either in the undergraduate or graduate studies.
- Experience: At least 2 to 5 years of relevant experience in hospitality, tourism, travel, food and beverage, events or related sectors.
- Good problem-solving abilities
- Able to adapt quickly and professionally to a changing environment
- Commitment to academic excellence and continuous improvement
This advertiser has chosen not to accept applicants from your region.
7
Sales Leader Travel /Hospitality Industry
Makati, National Capital Region
DTW Philippines OPC
Posted 4 days ago
Job Viewed
Job Description
About Us
Discover's network has been built over more than 30 years. Discover the World is the leader in global travel services and distribution. The top brands in the travel industry, trust Discover to perform sales, marketing, business processing and distribution needs for them across the globe.
And why do they trust their brand with us? People, Quality, Integrity and Delivery and a true global network they can rely on.
Discover remains the dominant innovator for the travel industry at the cutting edge of helping travel companies grow beyond their network, resources and core competencies. We help bridge the gap to reach across cultures, economies, languages, currencies and complex business practices to maximize our client's investment and revenue returns. Our reputation is earned every day. While others may promise the world, we deliver it.
Job Description
* Sales Strategy Development:
Develop and implement strategic sales plans to achieve company goals and maximize revenue.
Analyze market trends, customer needs and competitive landscape to identify opportunities for growth.
* Team Leadership:
Lead, mentor and motivate the sales team to achieve their targets and develop their skills.
Conduct regular performance reviews and provide constructive feedback to team members.
* Client Relationship Management:
Build and maintain strong relationships with key clients and stakeholders.
Identify and pursue new business opportunities while enhancing existing client relationships.
* Sales Forecasting and Reporting:
Monitor sales performance metrics and prepare regular reports for senior management.
Provide insights and recommendations based on sales performance data.
* Collaboration:
Collaborate with marketing and operations teams to ensure alignment of sales initiatives with overall company objectives.
Participate in industry events and conferences to represent the company and expand professional network.
* Training and Development:
Train and coach, the sales team to enhance product knowledge and sales techniques.
Stay updated on industry trends and best practices to continually improve sales processes.
Job Qualifications:
A minimum of 5 years of experience in sales management, preferably in the travel or hospitality industry.
Proven track record of achieving sales targets and driving revenue growth.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team in a fast-paced environment.
Proficient in MS Office Suite and CRM software.
Discover's network has been built over more than 30 years. Discover the World is the leader in global travel services and distribution. The top brands in the travel industry, trust Discover to perform sales, marketing, business processing and distribution needs for them across the globe.
And why do they trust their brand with us? People, Quality, Integrity and Delivery and a true global network they can rely on.
Discover remains the dominant innovator for the travel industry at the cutting edge of helping travel companies grow beyond their network, resources and core competencies. We help bridge the gap to reach across cultures, economies, languages, currencies and complex business practices to maximize our client's investment and revenue returns. Our reputation is earned every day. While others may promise the world, we deliver it.
Job Description
* Sales Strategy Development:
Develop and implement strategic sales plans to achieve company goals and maximize revenue.
Analyze market trends, customer needs and competitive landscape to identify opportunities for growth.
* Team Leadership:
Lead, mentor and motivate the sales team to achieve their targets and develop their skills.
Conduct regular performance reviews and provide constructive feedback to team members.
* Client Relationship Management:
Build and maintain strong relationships with key clients and stakeholders.
Identify and pursue new business opportunities while enhancing existing client relationships.
* Sales Forecasting and Reporting:
Monitor sales performance metrics and prepare regular reports for senior management.
Provide insights and recommendations based on sales performance data.
* Collaboration:
Collaborate with marketing and operations teams to ensure alignment of sales initiatives with overall company objectives.
Participate in industry events and conferences to represent the company and expand professional network.
* Training and Development:
Train and coach, the sales team to enhance product knowledge and sales techniques.
Stay updated on industry trends and best practices to continually improve sales processes.
Job Qualifications:
A minimum of 5 years of experience in sales management, preferably in the travel or hospitality industry.
Proven track record of achieving sales targets and driving revenue growth.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team in a fast-paced environment.
Proficient in MS Office Suite and CRM software.
This advertiser has chosen not to accept applicants from your region.
8
Hospitality/Tourism Management Faculty
₱30000 - ₱90000 Y
Phinma Cagayan de Oro College
Posted today
Job Viewed
Job Description
- Bachelor's degree in Hospitality/Tourism Management
- With Teaching experience is an advantage
- Dynamic and Flexible
- Willing to be assign in Iligan Campus
- For Part-time Position
Job Types: Full-time, Part-time
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
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