173 Marketing jobs in Makati City

Executive Assistant with Marketing Experience

Bacoor, Cavite 7TI Web Development Services

Posted 5 days ago

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Job Description

- Role: Executive Assistant (with marketing experience)
- Salary: Php 40,000 - 50,000 br>- Job type: Full-time
- Work Schedule: 8 hours per day, 5 days a week, Night shift (9 PM – 6 AM PH Time) < r>- Location: Work From Home

Responsibilities:
- Manage executive calendars, meetings, communications, and daily workload.
- Prepare reports, presentations, research summaries, and handle administrative tasks.
- Support marketing by generating content ideas, conducting research, and performing basic video editing.
- Organize creative assets and assist with marketing data.
- Facilitate team coordination, project tracking, and provide status updates.
- Identify and implement workflow optimizations and automation.

Qualifications:
Must-Have:
1+ years of experience as an Executive Assistant, Virtual Assistant, or similar.
- Strong organizational, time management, and communication skills.
- Proficient in Google Suite, Monday.com, Slack, and ChatGPT.
- Detail-oriented, proactive, and able to anticipate needs.

Nice-to-Have:
- Experience in marketing, content creation, or video editing.
- Knowledge of video editing software (e.g., CapCut, Final Cut Pro).
- Familiarity with digital marketing strategies or business operations.

Benefits:
- SSS, PhilHealth, Pag-Ibig
- 13th Month
- HMO
- 10 Vacation Leave & 10 Sick Leave
- Maternity / Paternity Leave
- Severance Pay
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Social Media Manager

Bacoor, Cavite 7TI Web Development Services

Posted 6 days ago

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Job Description

Role: Social Media Manager
Salary: Php 40,000 - 50,000 br>Job type: Full-time
Work Schedule: 9:00 PM to 5:00 AM Philippine Time (Night shift)
Location: Work From Home

Responsibilities:
- Schedule and monitor client content in Sprout Social, ensuring posts meet quality standards.
- Review and QA video hooks, titles, captions, and hashtags for consistency and effectiveness.
- Maintain a ledger of successful hooks and track client feedback.
- Utilize AI tools to support captioning and creative optimization.
- Build and optimize systems for scheduling, quality control, and content tracking at scale.
- Set up workflows and tool integrations to support publishing thousands of client clips monthly.
- Contribute to refining hook generation tools and support troubleshooting across platforms.

Qualifications:
- Strong written communication and copywriting skills, with excellent grammar and detail orientation.
- Familiarity with scheduling and managing high-volume content calendars across multiple platforms.
- Experience in analyzing social post performance and iterating based on feedback or data.
- Experience managing large-scale social media operations for a marketing agency or content studio is a plus.
- Comfortable with tools such as Sprout Social, Slack, Frame.io, Google Drive, Notion, ChatGPT, and native scheduling tools for Instagram/TikTok/YouTube.

Benefits:
- SSS, PhilHealth, Pag-Ibig
- 13th Month
- HMO
- 10 Vacation Leave & 10 Sick Leave
- Maternity / Paternity Leave
- Severance Pay
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Digital Marketing Specialist

Bacoor, Cavite 7TI Web Development Services

Posted 25 days ago

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Job Description

Role: Digital Marketing Specialist
Salary: Php 40,000 - 50,000 br>Job type: Full-time
Work Schedule: 8 hours a day, 5 days a week (night shift, 1:00 AM to 9:00 AM PH Time)
Location: Work From Home

Responsibilities:
- Build and launch emails, landing pages, and popups using Ontraport and Wisepops.
- Set up and manage marketing automations and email sequences.
- Implement and manage A/B tests across funnels and pages.
- Monitor performance metrics and recommend data-driven optimizations.
- Troubleshoot and QA all funnel components prior to go-live.
- Create and maintain marketing dashboards (Google Analytics, Ontraport, etc.).
- Deliver regular performance reports on campaigns, automations, and tests.
- Track key conversion metrics and identify areas for improvement.
- Manage and maintain integrations across tools (e.g., Zapier, Ontraport, Wisepops).
- Ensure systems are documented and workflows are always up-to-date.
- Collaborate with the founder to streamline and systematize backend delivery.

Qualifications:
- Proven experience in backend marketing implementation—not just strategy. < r>- Knowledge of tools like Ontraport (or similar CRMs), Wisepops, and Google Analytics.
- Comfortable building landing pages, setting up automations, and executing campaigns.
- Strong analytical skills and ability to translate data into actionable insights.
- Attention to detail and a commitment to accuracy in execution.
- Familiarity with A/B testing tools and conversion rate optimization.
- Ability to create clear, documented SOPs for marketing systems and tasks.
- Comfortable working autonomously and proactively managing deliverables.

Benefits:
- SSS, PhilHealth, Pag-Ibig
- 13th Month
- HMO
- Paid Leave (PTO or Sick Leave)
- Maternity / Paternity Leave
- Severance Pay
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Executive Assistant to the Chief Marketing Officer

Makati City, National Capital Region Manulife

Posted 1 day ago

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Job Description

We're seeking a creative and highly organized **Executive Assistant to the Chief Marketing Officer. Provides** diverse and advanced administrative support for a senior officer. Utilizes technical and business knowledge, company policies and practices and overall organizational awareness to support and communicate on behalf of executive and / or officer.
**Position Responsibilities:**
**Provide Administrative Support to the CMO**
+ Calendar and meeting management
+ Arranges and coordinates travel and meeting schedules, including travel agendas and meeting schedules. Handles details involving foreign travel including entry papers, currency, passports and visas
+ Expense management - Monthly submission for reimbursement & liquidation, completes expense reports and maintains detailed records of expenses, Follow up with billing related matters or expense charge discrepancies
+ Ensures status reports of all direct reports of the CMO are submitted on a timely basis
+ Personal arrangements on medical, staffing, car maintenance etc
+ Maintains file records for executive and/or officer
+ Performs other duties as assigned, such as taking minutes of meetings or other administrative functions to support departmental meetings
**Risk Management, Control and Compliance**
+ Ensure Marketing Dept. is compliant with Records Management requirements
+ Assist in testing controls for efficacy, as needed
+ Act as Marketing Coordinator for Business Continuity Plan
**Provide Administrative Support to the Marketing Team**
+ Provide coordination support: (Tech, BCP, Finance, etc)
+ Provide coordination in setting up on / offsite meetings that involve Senior leaders or Executive Committees
+ Support Marketing team in delivering value to the business and the customer
+ Support team in Event activations, planning and execution
+ Serve as the defacto office manager for staff on the floor
+ Regularly interacts with other Executive assistants, Executive committee members, board and committee members, other internal and external leaders to obtain and furnish information
+ Use various applications to produce reports, spreadsheets, presentations and other documents, on-board vendors,
+ Generally, plans, organizes and schedules own work
+ Handles significant corporate and regulatory matters including insurance company license renewals, payments of related fees, making of required notice filings, corporate annual reports
+ Within established guidelines, relieve Executive and/or officer of details and advanced administrative duties. Personally, acts whenever possible.
+ Manages projects assigned and ensures the accurate and timely completion of tasks.
+ Communicate information to and from the executive/officer to and from a wide range of internal and external contacts.
+ Delegates for staff implementation of commitments made by the executive and/or officer and updates the executive and/or officer on progress.
+ Gathers, assembles and analyzes highly confidential and sensitive information and data from a wide variety of sources and prepares reports and memoranda. May make recommendations regarding changes and solutions to issues or problems.
+ May prioritize telephone calls and meeting requests, personally responding whenever possible using judgment on potentially urgent matters.
+ Prioritizes and summarizes contents of incoming materials, e.g. mail, reports, government notifications, articles, competitor packages requiring knowledge of operations, an understanding of pertinent individuals involved, protocols, actions required, timelines, signature authority required, compliance and regulatory mandates.
+ Composes correspondence and documents of a highly confidential nature.
**Required Qualifications:**
+ Bachelor's degree
+ 7 plus years of related secretarial or administrative assistant experience
+ 5 - 7 years of related experience
+ Proficiency in all MS Office applications
+ Proficiency in English language (Speaking and writing)
**Preferred Qualifications:**
+ Broad understanding of the organization's policies and practices Competencies:
+ Activity Coordination
+ Business Partnering
+ Prioritization
+ Service Delivery Effectiveness
+ Troubleshooting/Technical Support Decision Authorities:
+ Prioritizing meetings, calls and situations for executive review
+ Improving administrative business practices to increase effectiveness
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
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Field Marketing

Mandaluyong City, National Capital Region Corteva Agriscience

Posted 1 day ago

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Job Description

**Role Description**
+ Responsible for end-to-end orchestration of Demand Generation activities, including value demonstration design and execution, ROI analysis, farmer and retailer engagement, and success measurement through KPIs. This role also oversees regular field force training to ensure alignment and capability building.
+ Accountable for achieving the targeted OTR (product movement from AO to Retailers) across various CP and Seed brands.
+ Close collaboration with Category Leads, Demand Generation, Sales, and Field Science teams to ensure the CP/Seed portfolio's value proposition is effectively demonstrated and communicated-driving superior product movement compared to competitors.
**Minimum Qualification:**
+ Bachelor's Degree preferably in Agriculture
+ Minimum 6-8 years' Sales/Marketing experience in Ag Industry preferably in Crop Protection business
+ Hands-on experience in leading execution of product field demonstration and demand generation plans
+ Hands-on Experience in launching & growing shares of Seed &/or Crop Protection products with necessary proof points.
+ Hands-on experience in directly managing Channel partners/AO's/Retailers with necessary proof points.
Corteva Agriscience is an equal opportunity employer. We are committed to boldly embracing the power of inclusion, diversity, and equity to enrich the lives of our employees and strengthen the performance of our company, while advancing equity in agriculture. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. Discrimination, harassment and retaliation are inconsistent with our values and will not be tolerated. If you require a reasonable accommodation to search or apply for a position, please visit:Accessibility Page for Contact Information
For US Applicants: See the 'Equal Employment Opportunity is the Law' poster. To all recruitment agencies: Corteva does not accept unsolicited third party resumes and is not responsible for any fees related to unsolicited resumes.
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Digital Media Buying Specialist

Makati City, National Capital Region Manulife

Posted 2 days ago

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Job Description

Manulife is embarking on a multi-year journey to build a Global Performance Marketing Shared Service CoE (Center of Excellence) which will fuel our bold ambition to become a digital customer leader. The function brings together Marketing Technology (MarTech) and Demand Generation (Demand Gen) - a comprehensive, full-funnel approach designed to drive tailored customer journeys powered by connected data, that when integrated raises brand awareness, drives quality traffic, generates leads, secures sales, and fosters brand loyalty.
We are looking for an innovative and curious paid digital media activation specialist to join our dynamic and growing global team and help us in our digital transformation and data democratization journey.
Reporting into the Performance Team Lead, the **_Digital_** **_Media Buying Specialist (Asia)_** is responsible for owning the day-to-day execution of all elements of paid digital media campaigns for SEM, Display and Social ads in the Asia region. You will work in-platform to ensure that highly relevant ads reach target audiences through high quality inventory in the most cost-efficient manner. In this role, you will be managing all aspects of display and social ads including campaign set-up, optimization and reporting. You should also be able to utilize analytics to identify areas of opportunity and improvement, and effectively communicate learnings to different stakeholders throughout the business. You should have in-depth knowledge of the paid digital media landscape and be able to help Manulife stay on top of the latest and most relevant trends.
**Position Responsibilities:**
+ Provide input on integrated paid digital media strategies in collaboration with different marketing stakeholders, backed by thorough research using first party data and third party tools.
+ Understand and apply high-level industry trends across different media platforms, wherever applicable.
+ Set up campaigns in platforms for display and social ads, e.g. DV360, CM360, Google Display Network, Performance Max, Google Discovery Ads and Meta Ads.
+ Manage all aspects of budget management, maximizing performance and spend at every opportunity.
+ Ensure all campaigns are delivered on time and within budget whilst achieving Manulife's KPIs.
+ Implement a rigorous optimization schedule using data to improve in-flight campaigns and influence future campaigns.
+ Analyze campaign performance on an ongoing basis and report on insights to senior stakeholders.
+ Spearhead the paid digital media innovation through a continuous test, learn and scale approach.
**Required Qualifications:**
+ The candidate should have 3-5+ years of experience in Digital Marketing, specializing in one or more of the following channels: DV360, CM360, Google Display Network, Performance Max, Google Discovery Ads, and Meta Ads.
+ Google Analytics or Adobe Analytics platform experience is a strong bonus.
+ Ability to advise on all things paid digital media to internal stakeholders by providing expertise on specific channels and opportunities and data strategies.
+ Extensive understanding of digital media platforms and relevant metrics.
+ Strong data analysis skills (e.g. Excel v-lookups, pivot tables, and basic functions, ideally including Google Analytics and/or Adobe Analytics) to understand campaign performance, optimizations and improvement areas.
+ Experience in media planning (including inventory/audience research, competitor research and 1st party data analysis).
**Preferred Qualifications:**
+ Certifications across Google Marketing Platform and analytics platforms are a bonus.
+ Experience working in financial and/or insurance services is preferred in executing campaigns of varying objectives (awareness, prospecting, retargeting, acquisition).
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.

Chief Strategy, Marketing, & Commercial Operations Officer (Philippines)

Taguig, National Capital Region GE HealthCare

Posted 3 days ago

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Job Description

**Job Description Summary**
The Chief Strategy, Marketing, & Commercial Operations Officer (CSMCOO) is a senior strategic role within the GE organization. This role will have ownership and accountability on a wing to wing basis on marketing, strategy, commercial excellence (GE's indirect distribution business), and commercial operations in the country. The position holder will be responsible to ensure the necessary financial performance of each business unit. This position reports directly into the Chief Strategy and Marketing, and Commercial Operations Officer (CSMO), AKA and dotted line reporting into the Country GM.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
This position is also open to candidates applying from Korea, Malaysia, Indonesia, Australia, Thailand
**Job Description**
**Roles & Responsibilities**
+ Strategy: Work with the CSMO AKA to synthesize, develop, and execute the in country strategic marketing and commercial plans in line with business goals and objectives.
+ Direct market research and analytics to identify and exploit opportunities, customer needs, market sizing, and develop and maintain in-depth knowledge and understanding of trends and requirements in the healthcare market.
+ Lead the development and implementation of in country marketing strategies to drives sales growth, market share, brand awareness.
+ Assessment of portfolio competitiveness
+ Create, execute, and continuously evolve the GTM strategy.
+ Differentiated GTM on a short - medium - long term basis and execution thereof.
+ Oversight over the In-Country Channel Excellence Team to ensure consistency of GE's Channel Distribution Business
+ Drive commercial rigor and ensure consistent financial performance from each CP across the region.
+ Commercial oversight over the in-country Channel Excellence team for oversight of full wing-to-wing partner onboarding, enablement, commercialization, compliance, GTM on an individualized CP basis.
+ Commercial Operations
+ Optimizes commercial analytics function through optimal governance/policies, standardization (of reporting / visualization / forecasting) that enable improved funnel management, generation of insights from Win/Loss analyses, capture of IB/Competitive intelligence and tracking right sales performance KPIs.
+ Works with in-country analytics resources to report quarterly performance on market, share, visibility, win-rate, coverage, cost to sell; drives PSR to understand reasons for sub-optimal performance, and drives (in collaboration with commercial leaders) programs that enable regaining strength across AKA region.
+ Drive standardization and efficiency of the Inquiry-to-Order and other commercial operations through deployment of tools/technologies, automation, and process excellence including LEAN.
+ Strategy
+ Work with the in-country Channel Excellence Team for overall project management (e.g. requirement gathering, feature prioritization, trainings, access control/security, troubleshooting /fixing /escalation, and tracking use).
**Mandatory Qualifications:**
+ Bachelors degrees in marketing, business administration, healthcare or related field
+ Minimum 8-10 years working experience in marketing, sales, strategy, healthcare, medical devices, pharma industry, or related fields.
+ Proven relevant commercial management (PnL) experience.
+ Strong people leadership experience and servant leadership mindset.
+ Innovativeness - we want people who think outside the box.
+ Assertiveness - strong influencing skills across business functions is a must; confidence to share difficult messages and defend decisions and make judgement calls (and own them).
+ Commercial intensity - tenacity and grit to drive commercial outcomes.
+ Excellent written and verbal communication, presentation, and project management skills.
+ Native fluency in English is a must. Local language knowledge ins a great plus.
+ Experience of working in complex business environments with strong influencing and conflict resolution abilities.
+ Ability to build systems and processes that scale, and that provide clear and transparent view of financial outcomes. Must be able to build dynamic, high-performance teams.
+ Strong writing and record keeping ability for reports, matrices and database skills.
+ Clear thinker, takes initiatives, self-starter, accountable and responsibility for own work.
+ Must be highly motivated, results driven, energetic and capable of multi-tasking in a dynamic, rapidly growing organization.
+ The ability to work with others in a potentially ambiguous, fast paced environment, including all levels of GE internal staff and distribution partners, and clients.
+ Exceptional skills as a change agent and process oriented individual.
+ Willingness to travel for work (25-40%).
**Preferred Qualifications:**
+ 3 (ideally 4+) years in a top tier management consulting firm and additional bonus points for having exposure to diagnostic healthcare services operations, strategy formulation or commercial delivery.
+ MBA or master's degrees in medicine, marketing, business administration or related fields.
+ Prior experience in building a 0-1, or any venture or startup experience will be highly valued.
+ Proven large scale commercial operations experience.
**Inclusion and Diversity**
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI-ETEO
#LI-ONSITE
#LI-HYBRID
**Additional Information**
**Relocation Assistance Provided:** No
This advertiser has chosen not to accept applicants from your region.
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Talent Connect TIKTOK - SMM 2025

Mandaluyong, National Capital Region Concentrix

Posted 3 days ago

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Job Title:
Talent Connect TIKTOK - SMM 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
#LI-DNI
Location:
PHL Mandaluyong City - Megamall
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.

SMM ARP TALKPUSH 2025

Mandaluyong, National Capital Region Concentrix

Posted 3 days ago

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Job Title:
SMM ARP TALKPUSH 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
#LI-DNI
Location:
PHL Mandaluyong City - Megamall
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.

Brand Activation Manager-Autocare - Philippines

Pasig City, National Capital Region Energizer Holdings, Inc.

Posted 3 days ago

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Job Description

What you'll love about this job
* Exposure to regional role
* Cross-functional working relationship
This is Energizer Holdings, Inc.
Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization - we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared mission and purpose make us one team. Because we're a global organization, you will always have opportunities to learn, grow and develop in your career. We support flexible working arrangements wherever possible.
Position Summary
The Brand Activation Manager leads in the development of annual brand plans for relevant market/s and manages execution of agreed plans to drive business growth consistent with the International marketing cycle plan and global direction. Champions the execution of marketing cycle plans both centrally and locally led, to local sales teams to deliver in-store excellence and drive business growth.
Experience in Auto care industry (Fragrance, Appearance, Performance) is an advantage.
Responsibilities
Universal Accountabilities
+ Annual execution of the Auto Care Marketing Plan for Philippines
+ Leads in product portfolio and price management
+ Leads the activation for Auto Care business
+ Has solid understanding on key drivers for the business
Specific Accountabilities
+ Development of annual marketing plan to meet business objectives in line with global direction at the local level
+ Develops a detailed understanding of all aspects of the market using global insights plus local category, trade, shopper and consumer and competitor data that provides competitive advantage
+ Maintains a product portfolio and range relevant to the region, including promotional SKU's
+ Provides recommendations on local market pricing in accordance with global pricing guidelines and indexes
+ Develops and oversees implementation of local promotional and visibility programs for the portfolio.
+ Adapts and leverages central visibility and promotional tools and assets to provide best in class retail presence and in-store communication.
+ Accountable for promotional budget management and reconciliation
+ Leads development and execution of area sponsorships and partnerships to drive conversion (where relevant).
+ Manages distribution priorities with the sales team and takes part in negotiations with Key Customers as an expert in Category to support Sales team
+ Works cross functionally with sales planning, marketing operations, shopper marketing, category management and global marketing to ensure flawless and on time execution of marketing initiatives
+ May also perform additional duties for total Autocare Category under Philippines, Egypt and Indonesia Cluster, and other tasks related to the Marketing
What we are looking for
Required Skills and Experience
+ English Upper Intermediate or above
+ Minimum 5 years work experience
+ Solid evidence of working in consumer goods marketing and sales; experience in Auto Care business is an advantage
+ Degree or above in Business, Marketing or similar discipline
+ Exposure to working direct with customers and sales teams
+ Experience of analyzing and utilizing trade audit data
+ Demonstrated competencies in critical thinking, collaboration, influence, team leadership, customer focus, and achieving results in alignment with business goals.
+ Ideally previous experience in brand activation/execution
+ Must collaborate well and work well cross functionally
Working Relationships
+ Reports to Senior Manager for Global Marketing Activations: Philippines, Indonesia and Egypt cluster
+ Key relationships internally will include Sales, Finance, Operations, International and Global Teams
Come join us!
Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, veteran status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.
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