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Join a Growing Australian Consulting Firm Supporting the Software Industry

About Us

We are an Australian-based consulting firm specializing in high-quality technical writing services for clients in the software industry. Our fully remote team collaborates with leading software companies to produce clear, structured, and accurate documentation that supports both technical and business objectives.

The Opportunity

We are looking for a skilled and detail-oriented Technical Writer with a background in software development to join our remote team. In this role, you will be responsible for drafting and editing technical reports based on client-provided information, your own research, and at times, audio recordings.

You'll work directly with one of our company directors and receive full training on our documentation processes and standards. This role is ideal for someone who enjoys technical writing, is comfortable with coding concepts, and is eager to grow in a fast-paced, professional environment.

Key Responsibilities:

• Create and edit high-quality, well-structured technical documentation
• Analyze client-provided materials and conduct supplementary research as needed
• Review and validate content based on raw audio files or transcripts
• Maintain consistency and clarity across documentation, following established templates and guidelines
• Collaborate with internal stakeholders to ensure technical accuracy
• Manage project timelines and deliverables while working independently in a remote setup

Qualifications:

• Excellent command of written English
• At least 2 years of experience in a technical writing or software-related role
• Basic hands-on experience with software development (e.g., Java, .NET, etc.)
• Strong understanding of structured documentation and reporting
• Demonstrated ability to learn new tools and technologies quickly
• Self-motivated and reliable in a remote working environment
• Stable internet connection (minimum 5 Mbps for Skype calls and file downloads)
• Academic or research writing experience is a plus

What We Offer:

• Compensation Range: Php 25,000 – Php 30,000 per month (commensurate with experience)
• Performance Bonuses & Annual 13th-Month Pay
• Leave Benefits: 20 days paid annual leave + 5 days paid sick leave (accrued)
• Healthcare: HMO coverage for employee plus 2 dependents
• Government-mandated benefits: SSS, PhilHealth, Pag-IBIG, etc.
• Holiday Policy: Observance of all major Philippine holidays
• Work Setup: 100% remote, with flexible daytime hours (PH Time)

How to Apply:

If you're a technically inclined writer with a passion for clear communication and content accuracy, we want to hear from you. Click "Apply Now" to become part of a collaborative, growing team committed to delivering exceptional results.

Preferred Background:

• Bachelor's degree in Computer (preferred)
• 1 year BPO experience (required)
• 1 year teaching experience (preferred)
• 2 years in software development, coding, or technical documentation (preferred)
• Fluent in English

***Applicant must be legal to work and currently residing in the Philippines***

Job Type: Full-time

Pay: From Php25,000.00 per month

Benefits:

• Work from home

Education:

• Bachelor's (Preferred)

Experience:

• BPO: 1 year (Required)
• Teaching: 1 year (Required)
• Software Development, Programming and Coding: 2 years (Required)

Language:

• English (Required)

Work Location: Remote

• Develop, review and update SOP's, manuals, BMR, and input product specifications
• Maintain compliance with GMP, HACCP, ISO, HALAL, and FDA documentation requirements
• Manage a document control system for versioning, approvals, and audits
• Support QA/QC, R&D, and Regulatory affairs in technical writing and reporting
• Coordinate with production teams to ensure proper documentation of processes

QUALIFICATIONS:
- Bachelor's degree in Food Technology, Chemistry, Pharmacy, or related field
- At least 2-5 years of documentation or QA/QC experience in food manufacturing
- Knowledge in GMP, HACCP, and ISO standards
- Excellent writing, editing, and organizational skills

Technical Documentation Specialist

Php15, Php18,000.00

JOB SUMMARY:

A person who provides timely, accurate, and efficient preparation and management of technical documents supporting project management.

TECHNICAL COMPETENCIES:

• Basic telecommunication knowledge of both wired and wireless

o Microwave survey, installation, and commissioning knowledge

o Fiber Optics survey and installation knowledge

• Must have Auto CAD / Visio knowledge (Design)
• Proficient in Microsoft Office
• Excellent communication skills both oral and written.
• Prioritization, Organization, and Time Management
• Basic Project Management

BEHAVIORAL COMPETENCIES:

• Results-oriented, has a strong drive to finish assigned work and is committed.
• Customer Orientation, works to delight customers.
• Analytical Skills
• Resourceful and organized, find ways to solve issues or improve processes.
• Perfectionist, high-quality standards
• Open to new learnings and ideas.
• Share knowledge to help others.
• Organized
• Careful eye for detail.
• Commitment to confidentiality
• Team player

Qualifications:

• Bachelor's/College degree, preferably in an engineering or technical field. Fresh Graduates are welcome to apply.
• Working experience in a similar function would be a plus

Join a Growing Australian Consulting Firm in the Software Industry

About Us

We're an Australian consulting firm providing high-quality technical writing services to the software industry. Our remote team works with top software companies to create clear, structured, and precise documentation that meets both technical and business needs.

The Role

We're looking for a Technical Writer with a software development background to join our team. You'll draft, edit, and refine technical documentation based on client materials, your research, and sometimes audio recordings. You'll receive full training on our documentation standards and work closely with one of our directors. This role is ideal for someone passionate about technical writing and comfortable with coding concepts.

Key Responsibilities:

• Write and edit clear, high-quality technical documentation
• Analyze client materials and conduct research as needed
• Review and refine content from raw audio or transcripts
• Ensure consistency and clarity across documentation
• Collaborate with internal teams to maintain technical accuracy
• Manage deadlines and work independently in a remote environment

Qualifications:

• Strong command of written English
• 2+ years in technical writing or a software-related role
• Basic experience with software development (e.g., Java, .NET)
• Understanding of structured documentation and reporting
• Quick to learn new tools and technologies
• Self-motivated, with the ability to work remotely
• Stable internet connection (5 Mbps minimum for calls and file downloads)
• Bonus: Academic or research writing experience

What We Offer:

• Salary: Php 25,000 – Php 30,000 per month (commensurate with experience)
• Bonuses: Performance bonuses & annual 13th-month pay
• Leave: 20 days annual leave + 5 sick days (accrued)
• Healthcare: HMO for you and 2 dependents
• Benefits: SSS, PhilHealth, Pag-IBIG, etc.
• Remote Work: 100% remote with flexible daytime hours (PH Time)

How to Apply:

If you're a technically-savvy writer with a passion for clear communication, we want to hear from you Click "Apply Now" to join our growing team.

Preferred Background:

• Degree in Computer Science (preferred)
• 1 year of BPO experience (required)
• 1 year of teaching experience (preferred)
• 2 years in software development, coding, or technical writing (preferred)
• Fluent in English

***Applicant must be legal to work and currently residing in the Philippines***

Job Type: Full-time

Pay: From Php25,000.00 per month

Benefits:

• Work from home

Education:

• Bachelor's (Preferred)

Experience:

• BPO: 1 year (Required)
• Teaching: 1 year (Required)
• Software Development, Programming and Coding: 2 years (Required)

Language:

• English (Required)

Work Location: Remote

About the Role

We're a fast-growing consulting firm seeking a Technical Documentation Consultant who's detail-oriented, organized, and collaborative. In this fully remote position, you'll transform complex technical ideas into clear, engaging, and client-ready documentation. Working closely with one of our company directors, you'll play a key role in delivering high-quality content that helps clients communicate their technical insights effectively.

Key Responsibilities

• Serve as the main contact for assigned clients on all content-related matters
• Conduct interviews with subject matter experts to gather and synthesize technical information
• Collaborate with internal teams to produce accurate, timely, and on-brand documentation
• Draft, edit, and refine technical and business content that aligns with client goals and standards
• Manage multiple projects simultaneously while maintaining quality and meeting deadlines

Qualifications

• 2–3 years of experience in technical writing, communications, or a related field
• Excellent written and spoken English skills
• Comfortable working with clients across diverse industries
• Basic understanding of technology and software development concepts
• Fast learner with strong adaptability to new tools and processes
• Highly organized, self-motivated, and reliable in a remote work environment
• Must have a personal computer and stable internet connection (minimum 30 Mbps for video calls)
• Must be legally authorized to work and currently residing in the Philippines

Compensation & Benefits

• Salary: PHP 40,000–50,000 per month (based on experience)
• Paid Leave: 20 vacation days + 5 sick days per year
• Healthcare: HMO coverage for you and up to 2 dependents
• Bonuses: 13th-month pay
• Government Benefits: SSS, PhilHealth, and HDMF
• Holidays: Observance of all major Philippine holidays + 1-week Christmas break

Why Join Us?

At our company, your work directly contributes to the success of our clients. We offer a remote-first, flexible work environment built on transparency, growth, and excellence. If you're passionate about connecting technology with communication—and thrive in an independent, collaborative setup—we'd love to hear from you.

Ready to Apply?

Submit your application today and become part of a team that values clarity, creativity, and impact.

Let's build something great together.

Job Type: Full-time

Education:

• Bachelor's (Required)

Experience:

• Client services: 1 year (Required)
• Software Development / Programming: 1 year (Required)
• BPO: 1 year (Required)

Work Location: Remote

Job description:

• Develop, review and update SOP's, manuals, BMR, and input product specifications
• Maintain compliance with GMP, HACCP, ISO, HALAL, and FDA documentation requirements
• Manage a document control system for versioning, approvals, and audits
• Support QA/QC, R&D, and Regulatory affairs in technical writing and reporting
• Coordinate with production teams to ensure proper documentation of processes

QUALIFICATIONS:

• Bachelor's degree in Food Technology, Chemistry, Pharmacy, or related field
• At least 2-5 years of documentation or QA/QC experience in food manufacturing
• Knowledge in GMP, HACCP, and ISO standards
• Excellent writing, editing, and organizational skills

Benefits:

• Transportation service provided

Company Overview
LevelUp
is a specialized BPO company that partners with technology companies across the US, UK, Europe, and Canada to provide tailored outsourcing solutions. For over seven years, we've built a reputation for delivering high-quality operational and back-office support, helping our clients scale efficiently. Our team consists of highly skilled and passionate professionals who are dedicated to providing exceptional service, technical expertise, and seamless support to our clients.

Position Overview
We are seeking a highly organized and detail-oriented
Technical Documentation Specialist
to create and maintain comprehensive, AI-ready documentation for a suite of interconnected software products. The ideal candidate will focus on producing accurate, scalable documentation that AI tools can translate into use cases for both beginner and advanced developers. Strong organizational skills and attention to detail are prioritized over deep platform-specific development experience, as the role emphasizes leveraging AI for efficient code testing, problem-solving, and documentation validation.

Key Responsibilities

• Organize, write, and maintain clear, structured, and AI-ready technical documentation across 18+ software products
• Develop base documentation that can be adapted by AI for multiple use cases (beginner, intermediate, advanced)
• Verify AI-generated documentation for accuracy, completeness, and technical correctness
• Collaborate with development and QA teams to understand codebases, workflows, and dependencies
• Ensure consistency, clarity, and accessibility across all documentation
• Leverage AI tools to streamline documentation creation, problem-solving, and code verification processes
• Continuously update documentation to reflect software changes, new features, and bug fixes
• Support teams in understanding technical content and integrating AI-driven insights where applicable

Qualifications

• Strong organizational skills with exceptional attention to detail
• Experience documenting complex software systems or multiple interdependent products
• Familiarity with AI-driven tools for documentation, code testing, or development assistance
• Ability to translate technical content into clear, structured, and scalable documentation
• Strong written communication skills with the ability to explain complex concepts simply
• Familiarity with software development workflows (e.g., Git, CI/CD) is a plus, but platform-specific expertise (e.g., WordPress) is not required
• Problem-solving mindset and ability to verify AI-generated outputs for correctness
• Prior experience in technical writing, developer relations, or software documentation roles is highly desirable

More Information

• Fully remote work arrangement/WFH
• Work Schedule: 3pm-12am PHT (Afternoon Shift)

Job Description: Technical Documentation Writer

About the Role

We are looking for a detail-oriented and skilled Technical Documentation Writer to create, maintain, and improve documentation that makes complex technical concepts easy to understand. The ideal candidate has strong writing skills, technical curiosity, and the ability to work closely with product managers, engineers, and designers to deliver clear and concise content for our users and internal teams.

Key Responsibilities

• Create and maintain high-quality technical documentation, including:

• User guides, API documentation, product manuals, FAQs, and release notes.

• Collaborate with engineers, product managers, and subject-matter experts to gather information.
• Translate technical concepts into clear, accurate, and user-friendly content.
• Standardize documentation across products and platforms using templates and style guides.
• Edit, review, and proofread materials to ensure accuracy, clarity, and consistency.
• Manage documentation versions and updates aligned with product releases.
• Organize content in knowledge bases, wikis, or documentation portals for easy accessibility.
• Collect and integrate user feedback to continuously improve documentation quality.

Qualifications

• Bachelor's degree in Technical Communication, English, Computer Science, or related field, or equivalent work experience.
• Proven experience as a Technical Writer, Documentation Specialist, or similar role, preferably in software/technology.
• Excellent writing, editing, and proofreading skills with attention to detail.
• Ability to quickly grasp technical concepts and communicate them clearly to both technical and non-technical audiences.
• Familiarity with documentation tools such as Markdown, Confluence, Git, DITA, or similar platforms.
• Knowledge of software development lifecycle (SDLC) and/or agile methodologies is a plus.
• Strong organizational and project management skills.

Preferred Skills (Nice to Have)

• Experience documenting APIs, SDKs, or developer tools.
• Familiarity with UI/UX design principles.
• Ability to create diagrams, visuals, or tutorials to complement documentation.
• Knowledge of content management systems (CMS) and single-sourcing strategies.

Join a Growing Australian Consulting Firm Supporting the Software Industry

About Us

We are an Australian-based consulting firm specializing in high-quality technical writing services for clients in the software industry. Our fully remote team collaborates with leading software companies to produce clear, structured, and accurate documentation that supports both technical and business objectives.

The Opportunity

We are looking for a skilled and detail-oriented Technical Documentation Specialist with a background in software development to join our remote team. In this role, you will be responsible for drafting and editing technical reports based on client-provided information, your own research, and at times, audio recordings.

You'll work directly with one of our company directors and receive full training on our documentation processes and standards. This role is ideal for someone who enjoys technical writing, is comfortable with coding concepts, and is eager to grow in a fast-paced, professional environment.

Key Responsibilities:

• Create and edit high-quality, well-structured technical documentation
• Analyze client-provided materials and conduct supplementary research as needed
• Review and validate content based on raw audio files or transcripts
• Maintain consistency and clarity across documentation, following established templates and guidelines
• Collaborate with internal stakeholders to ensure technical accuracy
• Manage project timelines and deliverables while working independently in a remote setup

Qualifications:

• Excellent command of written English
• At least 2 years of experience in a technical writing or software-related role
• Basic hands-on experience with software development (e.g., Java, .NET, etc.)
• Strong understanding of structured documentation and reporting
• Demonstrated ability to learn new tools and technologies quickly
• Self-motivated and reliable in a remote working environment
• Stable internet connection (minimum 5 Mbps for Skype calls and file downloads)
• Academic or research writing experience is a plus

What We Offer:

• Compensation Range: Php 25,000 – Php 30,000 per month (commensurate with experience)
• Performance Bonuses & Annual 13th-Month Pay
• Leave Benefits: 20 days paid annual leave + 5 days paid sick leave (accrued)
• Healthcare: HMO coverage for employee plus 2 dependents
• Government-mandated benefits: SSS, PhilHealth, Pag-IBIG, etc.
• Holiday Policy: Observance of all major Philippine holidays
• Work Setup: 100% remote, with flexible daytime hours (PH Time)

How to Apply:

If you're a technically inclined writer with a passion for clear communication and content accuracy, we want to hear from you. Click "Apply Now" to become part of a collaborative, growing team committed to delivering exceptional results.

Preferred Background:

• Bachelor's degree in Computer (preferred)
• 1 year BPO experience (required)
• 1 year teaching experience (preferred)
• 2 years in software development, coding, or technical documentation (preferred)
• Fluent in English

***Applicant must be legal to work and currently residing in the Philippines***

Job Type: Full-time

Pay: From Php25,000.00 per month

Benefits:

• Work from home

Education:

• Bachelor's (Preferred)

Experience:

• BPO: 1 year (Required)
• Teaching: 1 year (Required)
• Software Development, Programming and Coding: 2 years (Required)

Language:

• English (Required)

Work Location: Remote