1,652 Watsons jobs in the Philippines
Sales Associate - Watsons Maramag Bukidnon
Valencia, Bukidnon
WATSONS PERSONAL CARE STORES (PHILS.) INC.
Posted today
Job Viewed
Job Description
**BE PART OF WATSONS**:
Investors in People (IIP) accredited company
Asia's number 1 pharmacy retail brand
Best Companies to work for by HR Asia
**ROLE PURPOSE**:
Our **Sales Associates** is primarily responsible for selling products through courteous, friendly, caring, efficient service and accurate on time execution of merchandise display and promotion. She exhibits full product knowledge to engage and satisfy customers that will impact sales and ultimately drive business growth.
**This role focuses on**:
- Implementing sales initiatives through suggestive selling, sharing product knowledge and highlighting promotion offers
- Maintaining planogram and proper merchandise display
- Working as a team player, upholding company policies and Retail Operating Standards, and contributing to a positive working environment
**Success will depend on**:
- Knowledge and ability to consistently implement service delivery standards and applicable processes on Retail Operating Standards
- Ability to effectively follow policies and procedures to impact efficiency and profitability
- Ability to understand and comply with basic policy on ASW Data Security and Privacy, and be accountable for any non-compliance
- Ability to implement in-store and digital sales initiatives program
- Ability to implement and complete learning and developmental plans and programs
**WHAT WE LOOK FOR**:
- Required skill(s): sales, Customer Service.
- No work experience required.
- 2 Full-Time position(s) available.
- Must be willing to be assigned at Watsons branches located in **Watsons Maramag Bukidnon.**
**PERKS & BENEFITS**
- Opportunities for career progression
- Paid vacation and sick leaves
- Annual Bonus
- Gratuity Pay and Retirement Plan
- Health Insurance
- Sales Incentives
- Probationary position and direct hire employment
- Service Loyalty Award
**Salary**: Php9,900.00 - Php10,000.00 per month
Schedule:
- Shift system
Ability to commute/relocate:
- Valencia, Bukidnon: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Sales Associate: 1 year (preferred)
**Language**:
- English (preferred)
Investors in People (IIP) accredited company
Asia's number 1 pharmacy retail brand
Best Companies to work for by HR Asia
**ROLE PURPOSE**:
Our **Sales Associates** is primarily responsible for selling products through courteous, friendly, caring, efficient service and accurate on time execution of merchandise display and promotion. She exhibits full product knowledge to engage and satisfy customers that will impact sales and ultimately drive business growth.
**This role focuses on**:
- Implementing sales initiatives through suggestive selling, sharing product knowledge and highlighting promotion offers
- Maintaining planogram and proper merchandise display
- Working as a team player, upholding company policies and Retail Operating Standards, and contributing to a positive working environment
**Success will depend on**:
- Knowledge and ability to consistently implement service delivery standards and applicable processes on Retail Operating Standards
- Ability to effectively follow policies and procedures to impact efficiency and profitability
- Ability to understand and comply with basic policy on ASW Data Security and Privacy, and be accountable for any non-compliance
- Ability to implement in-store and digital sales initiatives program
- Ability to implement and complete learning and developmental plans and programs
**WHAT WE LOOK FOR**:
- Required skill(s): sales, Customer Service.
- No work experience required.
- 2 Full-Time position(s) available.
- Must be willing to be assigned at Watsons branches located in **Watsons Maramag Bukidnon.**
**PERKS & BENEFITS**
- Opportunities for career progression
- Paid vacation and sick leaves
- Annual Bonus
- Gratuity Pay and Retirement Plan
- Health Insurance
- Sales Incentives
- Probationary position and direct hire employment
- Service Loyalty Award
**Salary**: Php9,900.00 - Php10,000.00 per month
Schedule:
- Shift system
Ability to commute/relocate:
- Valencia, Bukidnon: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Sales Associate: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Pharmacy Assistant - Watsons Maramag Bukidnon
Valencia, Bukidnon
WATSONS PERSONAL CARE STORES (PHILS.) INC.
Posted today
Job Viewed
Job Description
**BE PART OF WATSONS**:
Investors in People (IIP) accredited company
Asia's number 1 pharmacy retail brand
Best Companies to work for by HR Asia
**ROLE PURPOSE**:
Our **Pharmacy Assistant** helps the Pharmacist in front operations (dispensing, selling, cashiering and customer service) and back operations functions (stock management and other retail processes) appropriate to their level. He/She is expected to serve customers in a Fast, Accurate, Convenient, Caring and Personalized Service following the standard processes and procedures (i.e Dispensing Guidelines, Service, Selling Standards & ROS) and refer any questions regarding prescriptions, drug information, or health matters to the pharmacist.
**This role focuses on**:
- Adhering to the Company SOPs/Dispensing Guidelines and other related processes and procedures on health category/products (selling, service, receiving, storage, display, dispensing, counseling, returns and disposal)
- Organizing and cleaning stocks in his/her area of assignment (dispensing area, bio ref and other fixtures), replenishing stocks and maintaining merchandise security and reporting immediately any suspected internal/external theft.
- Monitoring product shelf life, recording expiry dates and adheres to inventory guidelines First Expiry First Out (FEFO) and display merchandise according to Display Guidelines and FEFO.
- Processing of cashiering transactions from customer payment, loose change funds, accountabilities, and end of day completion in compliance to Retail Operating Standards.
- Exercising discretion and confidentiality with all employees and patient information
**Success will depend on**:
- Ability to consistently implement service delivery standards, selling techniques and SOPs/Dispensing Guidelines to sustain and improve sales and profitability without dispensing errors.
- Ability to implement in-store and digital sales initiatives program
- Ability to effectively follow policies and procedures to impact efficiency and internal and external regulatory compliance
- Ability to implement housekeeping, inventory management and security tasks to manage availability, quality of stocks and minimize shrinkage
- Ability to comply with basic policy on ASW Data Security and Privacy, and be accountable for any non-compliance
- Ability to implement and complete learning and developmental plans and programs
**WHAT WE LOOK FOR**:
No work experience required.
- 1 Full-Time position(s) available.
- Must be willing to be assigned at Watsons branches located in **Watsons Maramag Bukidnon.**
**PERKS & BENEFITS**
- Opportunities for career progression
- Paid vacation and sick leaves
- Annual Bonus
- Gratuity Pay and Retirement Plan
- Health Insurance
- Sales Incentives
- Probationary position and direct hire employment
- Service Loyalty Award
**Salary**: Php10,000.00 - Php10,700.00 per month
Schedule:
- Shift system
Ability to commute/relocate:
- Valencia, Bukidnon: Reliably commute or planning to relocate before starting work (required)
Investors in People (IIP) accredited company
Asia's number 1 pharmacy retail brand
Best Companies to work for by HR Asia
**ROLE PURPOSE**:
Our **Pharmacy Assistant** helps the Pharmacist in front operations (dispensing, selling, cashiering and customer service) and back operations functions (stock management and other retail processes) appropriate to their level. He/She is expected to serve customers in a Fast, Accurate, Convenient, Caring and Personalized Service following the standard processes and procedures (i.e Dispensing Guidelines, Service, Selling Standards & ROS) and refer any questions regarding prescriptions, drug information, or health matters to the pharmacist.
**This role focuses on**:
- Adhering to the Company SOPs/Dispensing Guidelines and other related processes and procedures on health category/products (selling, service, receiving, storage, display, dispensing, counseling, returns and disposal)
- Organizing and cleaning stocks in his/her area of assignment (dispensing area, bio ref and other fixtures), replenishing stocks and maintaining merchandise security and reporting immediately any suspected internal/external theft.
- Monitoring product shelf life, recording expiry dates and adheres to inventory guidelines First Expiry First Out (FEFO) and display merchandise according to Display Guidelines and FEFO.
- Processing of cashiering transactions from customer payment, loose change funds, accountabilities, and end of day completion in compliance to Retail Operating Standards.
- Exercising discretion and confidentiality with all employees and patient information
**Success will depend on**:
- Ability to consistently implement service delivery standards, selling techniques and SOPs/Dispensing Guidelines to sustain and improve sales and profitability without dispensing errors.
- Ability to implement in-store and digital sales initiatives program
- Ability to effectively follow policies and procedures to impact efficiency and internal and external regulatory compliance
- Ability to implement housekeeping, inventory management and security tasks to manage availability, quality of stocks and minimize shrinkage
- Ability to comply with basic policy on ASW Data Security and Privacy, and be accountable for any non-compliance
- Ability to implement and complete learning and developmental plans and programs
**WHAT WE LOOK FOR**:
No work experience required.
- 1 Full-Time position(s) available.
- Must be willing to be assigned at Watsons branches located in **Watsons Maramag Bukidnon.**
**PERKS & BENEFITS**
- Opportunities for career progression
- Paid vacation and sick leaves
- Annual Bonus
- Gratuity Pay and Retirement Plan
- Health Insurance
- Sales Incentives
- Probationary position and direct hire employment
- Service Loyalty Award
**Salary**: Php10,000.00 - Php10,700.00 per month
Schedule:
- Shift system
Ability to commute/relocate:
- Valencia, Bukidnon: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
1
Customer Service
National Capital Region, National Capital Region
Peridou Inc.
Posted 3 days ago
Job Viewed
Job Description
Responding promptly and professionally to customer inquiries, complaints, and requests via phone, email, and other communication channels, experience in live selling is an advantage.
br>Troubleshooting and resolving customer issues in a timely and effective manner
Maintaining accurate records and documentation of all customer interactions
Identifying opportunities to improve customer satisfaction and implementing strategies to enhance the overall customer experience
Collaborating with cross-functional teams to ensure seamless service delivery
Providing feedback and recommendations to management to drive continuous improvement
What we're looking for
Excellent communication and interpersonal skills, with a strong focus on customer service
Proven experience in a customer-facing role, preferably in the client & sales administration industry
Ability to multitask, priorities, and work effectively in a fast-paced environment
Strong problem-solving and critical thinking skills to address and resolve customer issues
Proficient in using relevant software and technology to support customer service activities
A team player with a positive attitude and a willingness to learn and grow
What we offer
At Peridou Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits and perks of working with us include:
Competitive salary and performance-based incentives
Opportunities for career development and professional growth
Flexible work arrangements and a positive work-life balance
A collaborative and supportive team environment
br>Troubleshooting and resolving customer issues in a timely and effective manner
Maintaining accurate records and documentation of all customer interactions
Identifying opportunities to improve customer satisfaction and implementing strategies to enhance the overall customer experience
Collaborating with cross-functional teams to ensure seamless service delivery
Providing feedback and recommendations to management to drive continuous improvement
What we're looking for
Excellent communication and interpersonal skills, with a strong focus on customer service
Proven experience in a customer-facing role, preferably in the client & sales administration industry
Ability to multitask, priorities, and work effectively in a fast-paced environment
Strong problem-solving and critical thinking skills to address and resolve customer issues
Proficient in using relevant software and technology to support customer service activities
A team player with a positive attitude and a willingness to learn and grow
What we offer
At Peridou Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits and perks of working with us include:
Competitive salary and performance-based incentives
Opportunities for career development and professional growth
Flexible work arrangements and a positive work-life balance
A collaborative and supportive team environment
This advertiser has chosen not to accept applicants from your region.
2
Customer Service
Pampanga, Pampanga
Global Support
Posted 7 days ago
Job Viewed
Job Description
An outsourcing company provides business process or other operational tasks to a third-party company or individual, allowing the original company to focus on its core competencies. This practice can lead to cost savings, access to specialized skills, and increased efficiency
This advertiser has chosen not to accept applicants from your region.
3
Customer Service
Laguna, Laguna
Anytime Cleaners Corp.
Posted 14 days ago
Job Viewed
Job Description
Aim of Role
In this role you are responsible to carry out duty that ensure efficiency and accuracy in Order to Cash (OtC), Pick to Ship (PtS), Purchase to Pay (PtP), Transportation, Trade compliance and Warehousing related functions in your organization. br>Qualifications / Experience / Skills
2 to 3 years of relevant experience in supply chain / logistics within an industrial environment.
High level of understanding in Import and Export Procedures, Customs tariff classifications, incoterms
Marine Cargo Claims and Insurance
Computer literate with intermediate excel skills
High level of communication and organizational skills.
Exposure to ERP would be desirable.
University degree in Supply Chain / Business Administration or similar academic background.
In this role you are responsible to carry out duty that ensure efficiency and accuracy in Order to Cash (OtC), Pick to Ship (PtS), Purchase to Pay (PtP), Transportation, Trade compliance and Warehousing related functions in your organization. br>Qualifications / Experience / Skills
2 to 3 years of relevant experience in supply chain / logistics within an industrial environment.
High level of understanding in Import and Export Procedures, Customs tariff classifications, incoterms
Marine Cargo Claims and Insurance
Computer literate with intermediate excel skills
High level of communication and organizational skills.
Exposure to ERP would be desirable.
University degree in Supply Chain / Business Administration or similar academic background.
This advertiser has chosen not to accept applicants from your region.
4
Customer Service
Pasig, Palawan
GDV Business Services Co.
Posted today
Job Viewed
Job Description
Customer service Representative/One Day Process
Evaluate problems and complaints of the callers and provide proper solutions to them. Respond to the needs of customers and provide personalized service. Provide information on the company's products or services and generate interest in the offer.
**Benefits**:
Up to Php 27,000 salary
- Plus allowances
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement opportunities ( willing to go onsite for interview) Onsite set up
**Requirements**:
- At least HS/SHS graduate with diploma
- With at least 6 months of BPO experience
- Strong communication skills, both written and verbal
- Ability to multi-task, prioritize, and meet timelines on deliverables
- Proficient in Microsoft Office
- Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment
- Sense of professionalism and ability to develop relationships
- Strong attention to detail
- Ability to handle and maintain confidential information
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Flexible schedule
- Flextime
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Pasig: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (required)
Evaluate problems and complaints of the callers and provide proper solutions to them. Respond to the needs of customers and provide personalized service. Provide information on the company's products or services and generate interest in the offer.
**Benefits**:
Up to Php 27,000 salary
- Plus allowances
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement opportunities ( willing to go onsite for interview) Onsite set up
**Requirements**:
- At least HS/SHS graduate with diploma
- With at least 6 months of BPO experience
- Strong communication skills, both written and verbal
- Ability to multi-task, prioritize, and meet timelines on deliverables
- Proficient in Microsoft Office
- Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment
- Sense of professionalism and ability to develop relationships
- Strong attention to detail
- Ability to handle and maintain confidential information
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Flexible schedule
- Flextime
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Pasig: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
5
Customer Service
Mandaluyong, National Capital Region
GDV Business Services Co.
Posted today
Job Viewed
Job Description
We are looking for a Customer Service and Technical Support Representative!
**Location**:
- Bridgetowne, Pasig
**Benefits**:
- Earn up to 27k
- Paid training
- Monthly performance incentives
- Benefits after 6months
- Vacation entitlement upon hire
- Career pathing and advancement opportunities
Qualifications:
- HS/SHS Graduate with 6months BPO experience
- College Undergrad/Graduate even without BPO experience
- Good to excellent English communication skills
- Willing to work onsite
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Evening shift
- Late shift
- Monday to Friday
- Night shift
Ability to commute/relocate:
- Mandaluyong City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
**Location**:
- Bridgetowne, Pasig
**Benefits**:
- Earn up to 27k
- Paid training
- Monthly performance incentives
- Benefits after 6months
- Vacation entitlement upon hire
- Career pathing and advancement opportunities
Qualifications:
- HS/SHS Graduate with 6months BPO experience
- College Undergrad/Graduate even without BPO experience
- Good to excellent English communication skills
- Willing to work onsite
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Evening shift
- Late shift
- Monday to Friday
- Night shift
Ability to commute/relocate:
- Mandaluyong City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service
Manila, Metropolitan Manila
TDCX Call Center
Posted today
Job Viewed
Job Description
Minimum Qualifications:
- Must have a 1 year call center experience.
- We do not accept working students.
- Amenable to work in rotating shift.
- Temporary WFH until further notice and equipment is provided.
- Amenable to work in Ortigas Pasig once temporary WFH ends.
**-APPLICANTS MUST BE RESIDING IN METRO MANILA OR WILLING TO RELOCATE IN METRO MANILA.**
**-WFH setup is applicable for applicants residing in Metro Manila and some locations in nearby provinces such as Rizal, Cavite and Bulacan.**
- Work on site is also available.
- We are also hiring in our Cebu and Iloilo sites.
BENEFITS:
HMO on your first day
Free dependent on your 6th month
Life insurance on your first day (Manulife)
25% night differential
15 SL credits (convertible to cash)
15 VL credits (carry-over)
Free hot drinks pantry
Free snacks (cookies) pantry
Attendance & Performance Bonus!
**Salary**: Up to Php34,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Night shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
**Experience**:
- call center: 1 year (required)
- Must have a 1 year call center experience.
- We do not accept working students.
- Amenable to work in rotating shift.
- Temporary WFH until further notice and equipment is provided.
- Amenable to work in Ortigas Pasig once temporary WFH ends.
**-APPLICANTS MUST BE RESIDING IN METRO MANILA OR WILLING TO RELOCATE IN METRO MANILA.**
**-WFH setup is applicable for applicants residing in Metro Manila and some locations in nearby provinces such as Rizal, Cavite and Bulacan.**
- Work on site is also available.
- We are also hiring in our Cebu and Iloilo sites.
BENEFITS:
HMO on your first day
Free dependent on your 6th month
Life insurance on your first day (Manulife)
25% night differential
15 SL credits (convertible to cash)
15 VL credits (carry-over)
Free hot drinks pantry
Free snacks (cookies) pantry
Attendance & Performance Bonus!
**Salary**: Up to Php34,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Night shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
**Experience**:
- call center: 1 year (required)
This advertiser has chosen not to accept applicants from your region.
7
Customer Service
Pasig, Palawan
Acquire BPO
Posted today
Job Viewed
Job Description
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Customer Service Agent
Ortigas Site, Pasig City, Philippines
Reporting to: Team Leader
We are seeking for experienced Customer Service Billing agents to join our growing team for immediate start. Full Training is provided with the job. Huge opportunity for professional growth.
Customer Service
- Answering Incoming Calls - Customer Enquiries/Complaints and Payments
- Live chat interactions with customers
- Basic Adds/Moves/Changes to Customer Accounts
- 9 hour work days during Hours of Operation between 4.00am to 7pm Monday to Friday, Weekend shifts between 6:00am to 3:00pm. 5 shifts per week.
MINIMUM REQUIREMENTS
- Minimum of 2 years in College
- Minimum of 1 year experience in an Australian telco is a plus, to consider UK and US telco experience and to consider fresh graduates with excellent communication skills
- Exhibits strong Knowledge of all NBN and ADSL / Sip / mobile technologies is a plus
- Flexibility to shifting schedules
- Background in IT, or IT related industry would be beneficial in this role. Ability to multitask, prioritize, and manage time effectively
- Must have above average knowledge of Windows based Office/ and Web Based Systems, including ability to type 50+ words per minute
- Ability to think clearly especially in adverse situations
- Ability to work in a team environment
- Ability to coordinate and communicate effectively
Join the A-Team and experience the A-Life!
Customer Service Agent
Ortigas Site, Pasig City, Philippines
Reporting to: Team Leader
We are seeking for experienced Customer Service Billing agents to join our growing team for immediate start. Full Training is provided with the job. Huge opportunity for professional growth.
Customer Service
- Answering Incoming Calls - Customer Enquiries/Complaints and Payments
- Live chat interactions with customers
- Basic Adds/Moves/Changes to Customer Accounts
- 9 hour work days during Hours of Operation between 4.00am to 7pm Monday to Friday, Weekend shifts between 6:00am to 3:00pm. 5 shifts per week.
MINIMUM REQUIREMENTS
- Minimum of 2 years in College
- Minimum of 1 year experience in an Australian telco is a plus, to consider UK and US telco experience and to consider fresh graduates with excellent communication skills
- Exhibits strong Knowledge of all NBN and ADSL / Sip / mobile technologies is a plus
- Flexibility to shifting schedules
- Background in IT, or IT related industry would be beneficial in this role. Ability to multitask, prioritize, and manage time effectively
- Must have above average knowledge of Windows based Office/ and Web Based Systems, including ability to type 50+ words per minute
- Ability to think clearly especially in adverse situations
- Ability to work in a team environment
- Ability to coordinate and communicate effectively
Join the A-Team and experience the A-Life!
This advertiser has chosen not to accept applicants from your region.
8
Customer Service
Manila, Metropolitan Manila
BPO Career Center
Posted today
Job Viewed
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
- High school diploma with six months of relevant experience preferred. **Only those applicants that have a call center experience will be contacted.**
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed.
**Job Types**: Full-time, Permanent
**Salary**: Up to Php25,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
- High school diploma with six months of relevant experience preferred. **Only those applicants that have a call center experience will be contacted.**
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed.
**Job Types**: Full-time, Permanent
**Salary**: Up to Php25,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
This advertiser has chosen not to accept applicants from your region.
9