513 Retail Positions jobs in the Philippines

Qualifications:

• Requires minimum of 2 years previous sales experience(preferably automotive retail; real estate; Insurance)
• Bachelor's Degree in Business, Marketing, Communication or related field
• Has basic leadership skills; can understand Key Performance Indicators as indicated by the company
• Proficient with computer applications; use of Facebook Marketing; Basic understanding of remarketing
• Able to write business letters/emails
• Excellent customer service, interpersonal and communication skills
• Results-Oriented; Must have a driver's license

Job Description:

• Oversee the sales operation of the assigned dealership to produce monthly sales targets set by the company.
• Oversee the sales operation of accessories for brand new vehicles.
• Maintenance of productivity of sales consultants to not be lower than 2 units per month or as required by the SC's level. (This includes a set of a production of the sales consultants including, but not limited to: no. of leads generated per month; no. of appointment set; no. of test drive; no. of credit applications; no. of deposits; no. of approved credit application; availed and release of vehicles)
• Oversee and implementation of SC productivity as stated by each SC's contract outside sales achievements. (Training, Continuous Skill Building, Driver's license, etc.)
• Oversee Sales/Brand Building Activity while maximizing redundant fixed purchases, and schedules. Concurrently, monitor each activity's productivity(based on sales production). This shall include relevant social media updates and other communication to the general market.
• Oversee and implement digital marketing activities that include leads coming from Centralized Dealership Facebook Page; Leads from 3rd party Lead Gen affiliates; Remarketing(Monitoring and implementation);
• The creation, augmentation, and maintenance of the dealership lead database and the corresponding activities to tap this market.
• Oversee the care and management of vehicle inventory including status, condition, use, and aging of such. Aging of inventory are set as 1-30 days(healthy), 31-60 days(fair), 61-90(critical), 91 days up(unacceptable).
• Submitting a general prospecting report to the VP-Operations shall include a wish list for orders, a schedule for closing/release, and a productivity sheet for sales consultants.
• The submission of a Management Committee(Mancom) report and presentation, which includes a review of the previous month's sales, sales/marketing activity, sales consultant's productivity, analysis of the current market(Segmentation based on profession, area, and product line), the recommendation for current month's activity.
• General Troubleshooting.

Nature Of the Account:  Retail

Start Date:  ASAP

Type of Support: Voice

Work Arrangement:  100% Onsite (Cebu)

Shift Schedule | Restdays : 24x7

Educational Requirement :

• Finished at least 2 years in college without back subject/s

Work Experience:

• Minimum 1 year experience as Trainer
• Preferred: retail background, but can be a trainer for any customer service accounts
• Good communication skills
• Will do a demo based on any customer service approach provided by trainers, but if candidate can create a training demo for handling time, would be preferred

Responsibilities:

• Curriculum Development: Designing and creating training materials, including guides, manuals, presentations, and potentially instructional videos, covering aspects like customer service skills, product knowledge, system usage, and company policies.
• Training Delivery: Conducting training sessions in various formats, such as classroom-style seminars, workshops, and role-playing exercises, for both new and existing call center agents.
• Performance Evaluation & Coaching: Assessing the effectiveness of training through evaluations and performance metrics, identifying areas for improvement, and providing individual coaching and feedback to agents.
• Needs Assessment & Collaboration: Working with managers and leadership to identify skill gaps and training needs within the call center and developing strategies to address them.

Position: Brand Manager

Work Location: Makati

Work Set Up: Full Onsite

Work Schedule: Monday - Friday | Dayshift

The Brand Manager directly analyze and integrate various financial reports in developing strategies to overall manage the achievement of the brands business goals. Brand managers also scout the market for viable distribution, adopt technology to develop, implement, track, and optimize digital marketing campaigns and social media through leading cross-functional teams to ensure successful and on-time execution of marketing initiatives. He/ She also drives, trains, and engages concerned parties to achieve business objectives.

Brand Strategy: Develop and implement comprehensive brand strategies for assigned brands, aligning with the overall company vision. Conduct market research and analysis to identify target audiences, trends, and competitive landscapes. Create and maintain strong brand identities, including brand guidelines, messaging, and visual assets. Collaborate with design teams to develop innovative and visually appealing marketing materials. Develop, strategize and overall responsible for the achievement of the brand's business goals. Translates principal's direction to localized vision, mission and objectives for profitable business. Keeps abreast with new brands and trends in the market and observes competitors regularly for pricing and new product lines.

Product Management: Oversee the product lifecycle, from concept to launch and post-launch analysis. Work closely with merchandising teams to develop product assortments that align with brand strategies and consumer preferences. Manage product-pricing, promotions, and inventory levels to optimize profitability. Monitor product performance and make data-driven decisions to improve sales and margins.

Marketing and Promotions: Develop and execute integrated marketing campaigns, including digital marketing, social media, PR, and in-store promotions. Collaborate with marketing teams to create engaging content and campaigns that resonate with the target audience. Manage the brand's social media presence and community engagement. Analyze marketing campaign performance and adjust strategies as needed. Leverage brand-building expertise to lead and develop campaigns that win in-market and ensure brand awareness, experience and customer loyalty.

Retail Operations: Work closely with retail teams to ensure brand consistency across all distribution channels. Develop and implement visual merchandising standards and guidelines. Monitor store performance and identify opportunities for improvement. Collaborate with sales teams to train and motivate them to deliver exceptional customer experiences.

Key Responsibilities:

• Minimum of 3 years of experience in the same capacity preferably in the retail industry Proficient computer skills- MS Applications, Social Media
• Good oral and written communication
• Good interpersonal skills
• Highly organized and attention to detail and accuracy
• Has a sense of urgency and follow-thru

We are seeking detail-oriented and proactive Call Center Agents to join a fast growing account. You will be responsible for delivering exceptional service to our valued clients through effective communication, problem-solving skills, and customer profiling.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat
• Resolve customer issues and complaints with a focus on first-call resolution
• Maintain accurate and comprehensive records of customer interactions
• Collaborate with team members to improve customer service processes
• Provide product and service information to assist customers with their needs
• Proactively identify opportunities to enhance the customer experience
• Meet or exceed individual and team performance targets

Required Skills and Qualifications

• At least High School Graduate (Old Curriculum) with or without BPO Experience
• Must be conversant in both spoken and written English
• Amenable to work fully on-site in San Nicolas, Ilocos Norte
• Amenable to work on shifting schedule
• Can start ASAP
• Must be resourceful and able to solve problems while ensuring compliance to processes and policies
• Able to collaborate with other team members and is receptive to feedback