What Jobs are available for Store Managers in the Philippines?

Date Posted: August 30, 2018

Job Location: National Capital Region

Job Description:

• Develop business strategies to raise our customers' pool, expand store traffic and optimize profitability

• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customer satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Propose innovative ideas to increase market share
• Deal with all issues that arise from staff or customers (complaints, grievances etc)

Qualifications:

• Graduate of any 4 year course preferably business related

• With at least 2years experience as store supervisor/ manager or at least 4years solid experience in a sales or marketing post
• Experience in Retail (Telco, Building Supplies & Customer Service) is an advantage
• Proven track record as a retail/ store supervisor/ manager
• Powerful leading skills and business orientation
• Customer management and organizational skills
• Excellent communication and interpersonal skills

LOCATIONS: North EDSA, Ortigas, Makati and BGC

*Only shortlisted candidates will be notified.

Responsible for the entire selling function of the assigned floor area, which includes: scheduling of personnel, monitoring of sales, maintaining cleanliness and orderliness, handling of customer complaints, proper window display, and merchandise display, etc.

Key Result Areas include Sales, Operations (Customer Service, Inventory Management, Visual Merchandising); People Management, Supervision, and Training.

Minimum Requirements:

• Candidate must possess a Bachelor's/College Degree in Business Administration/Management, Marketing, or equivalent
• At least 2 years of working experience in the related field is required for this position
• Retail experience is a MUST, preferably in fashion
• Depending on the candidates' qualifications, the position will either be Assistant Store Manager or Store Manager
• Areas of assignment: Shangri-la or Megamall

Be Part of our Pioneering Team

Bravo Italian, a new exciting concept aiming to make great food accessible to more people across the Philippines.

As we build our brand from the ground up, we're looking for passionate, driven, and service-oriented Store Managers to join our pioneering team. This is your chance to be part of something fresh, meaningful, and full of potential — where your ideas and energy help shape the entire customer experience.

Key Responsibilities:

• Supervise and actively participate in daily store operations, including opening, closing, and inventory management.
• Lead, train, and motivate store staff, providing hands-on guidance and support.
• Monitor and report sales performance, cash handling, and operational metrics.
• Manage inventory, stock levels, and coordinate timely replenishment, while helping implement basic inventory systems.
• Ensure compliance with company policies, health and safety standards, and government regulations.
• Handle customer concerns and complaints promptly and professionally.
• Develop and implement operational processes and SOPs suitable for a growing start-up.
• Schedule staff shifts based on store traffic, production, and operational needs.
• Maintain cleanliness, organization, and merchandising standards.
• Assist in recruitment, onboarding, and performance evaluation of store personnel.
• Identify opportunities for operational efficiency, process improvement, and cost control.

Qualifications:

• Bachelor's degree in Business, Hospitality, or related field preferred; relevant work experience may substitute.
• 2–3 years of supervisory or managerial experience in retail, food service, or related operations; experience in start-ups is a plus.
• Strong leadership, communication, and problem-solving skills.
• Ability to multi-task, adapt quickly, and take initiative in a fast-paced, evolving environment.
• Knowledge of inventory management, POS systems, and cash handling.
• Customer-focused mindset with attention to detail and quality service.
• Hands-on, flexible, and resourceful; willing to step in wherever needed.

Be Part of our Pioneering Team

Bravo Italian, a new exciting concept aiming to make great food accessible to more people across the Philippines.

As we build our brand from the ground up, we're looking for passionate, driven, and service-oriented Store Managers to join our pioneering team. This is your chance to be part of something fresh, meaningful, and full of potential — where your ideas and energy help shape the entire customer experience.

Job Summary:

The Store Manager in a start-up environment oversees daily store operations while actively participating in hands-on tasks. This role ensures smooth service, efficient staff performance, and operational compliance, while helping establish processes and standards from the ground up. The Store Manager serves as the key link between the store team and management, ensuring customer satisfaction, sales targets, and operational efficiency are met.

Key Responsibilities:

• Supervise and actively participate in daily store operations, including opening, closing, and inventory management.
• Lead, train, and motivate store staff, providing hands-on guidance and support.
• Monitor and report sales performance, cash handling, and operational metrics.
• Manage inventory, stock levels, and coordinate timely replenishment, while helping implement basic inventory systems.
• Ensure compliance with company policies, health and safety standards, and government regulations.
• Handle customer concerns and complaints promptly and professionally.
• Develop and implement operational processes and SOPs suitable for a growing start-up.
• Schedule staff shifts based on store traffic, production, and operational needs.
• Maintain cleanliness, organization, and merchandising standards.
• Assist in recruitment, onboarding, and performance evaluation of store personnel.
• Identify opportunities for operational efficiency, process improvement, and cost control.

Qualifications:

• Bachelor's degree in Business, Hospitality, or related field preferred; relevant work experience may substitute.
• 2–3 years of supervisory experience in retail, food service, or related operations; experience in start-ups is a plus.
• Strong leadership, communication, and problem-solving skills.
• Ability to multi-task, adapt quickly, and take initiative in a fast-paced, evolving environment.
• Knowledge of inventory management, POS systems, and cash handling.
• Customer-focused mindset with attention to detail and quality service.
• Hands-on, flexible, and resourceful; willing to step in wherever needed.

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Work Location: In person

Job Summary:

Responsible for achievement of sales and profitability, merchandising and shrinkage control, business analysis, customer service, and people management of the entire store.

Job Description:

Sales and Profitability:

• Achieves sales versus target.
• Achieves EBIT and EBITDA versus target.
• Manages operating expenses effectively by implementing cost-effective plans.

Merchandising and Shrinkage Control:

• Maintains ideal Shelf Service Level (SSL)
• Knowledgeable on product off-take particularly on fast-moving and best-selling merchandise
• Ensures that merchandise display guidelines are strictly followed.
• Ensures that clean and fresh standards are observed in all departments.
• Maximizes marketing promotions through timely and proper execution.
• Ensures correct and timely implementation of space rentals.
• Ensures correct execution of category management.
• Supervises cycle count, and semi-annual, and annual inventory activities to ensure accurate results.
• Ensures that security measures and control procedures are in place.
• Ensures that market returns (Return to Vendor) are within allowable percentage.

Business Analysis:

• Reviews financial performance and identifies solutions to address business needs.
• Conducts monthly departmental reviews and implements programs to achieve financial targets.
• Initiates competitive study to identify opportunities that will help improve sales.

Customer Service:

• Ensures 100% compliance of all store personnel to customer service standards.
• Conducts customer needs analysis to identify areas for improvement in the store.
• Handles customer service-related complaints effectively

People Management:

• Conducts objective and timely performance evaluation.
• Promotes personal and professional growth of direct hires through appropriate training and workshops to enhance competency.
• Ensures proper implementation of employee discipline at all times.
• Ensures 100% compliance with approved policies and procedures.

Reportorial and Other Requirements:

• Prepares departmental sales analysis.
• Prepares annual and semi-annual performance appraisals.
• Performs stock correction requests.
• Ensures application of local permits and licenses not covered by the company's Liason Officer
• Recommends community sponsorship activities as part of the store's social responsibility.
• Prepares and approves SAP-related requirements.

Job Key Qualifications:

• Candidate must possess at least a Bachelor's/College Degree in Business Administration or its equivalent
• Required skills: Excellent leadership skills, analytical, basic problem-solving skills.
• At least 3 years of working experience in the related field is required for this position.
• Applicants must be willing to work at the following:

Robinsons Easymart Rizal, Nueva Ecija

Robinsons Easymart Lingsat, La Union (soon-to-open)

Robinsons Easymart Malabanias, Angeles, Pampanga (soon-to-open)

Planet Sports Inc is currently looking for Store Managers to manage our Planet Sports branches and Stores for the following brands:

• Rookie
• Footwear Express
• New Balance

Job Description:

Assistant Store Managers are in charge of ensuring accurate and efficient cashiering operations at all times. Assists Store Supervisor in the over-all operations of the Store. Sells and attends to customers' needs as necessary.

Main Duties:

• Prepares invoice for all types of branch transactions following procedures as prescribed by Finance Division.

• Double-checks and ensures price is correct

• Ensures cash/card transaction receipts are accurate
• Implements, monitors and safe keeps change fund issued by Finance Division
• Prepares regularly an End of Day Cashier's Report and computes/balances the report versus cash on hand and transaction receipts for the day.
• Ensures proper turnover of Cashier's Report, cash accountabilities and transaction receipts to Finance Division at prescribed cut-off time, and/or ensures daily deposits of cash/checks collection to the Bank.
• Monitors, controls and transacts other types of payments such and others according to prescribed policies and procedures.
• .Ensures that proper discounts are issued accordingly per type of transaction, if any.
• Ensures the regular and accurate deposit of sales collections to the prescribed bank on a daily basis.
• Maintains/monitors all file copy of deposit slips and passbook.
• Transmits Daily cashier's reports to head office
• Accountable for any shortages or overages.
• Understands selling trends and communicates this to Store Supervisor or appropriate departments.
• Poses as Store OIC in the absence of the Store Supervisor, Head

Qualifications:

• Candidate must possess at least College/Bachelor's Degree in Supply Business Management or any related course.
• 1 – 3 years of relevant experience required
• Good communication skills
• Can adapt well in a fast-paced environment
• Sense of ownership and commitment towards work
• People Management

Be Part of our Pioneering Team

Bravo Italian, a new exciting concept aiming to make great food accessible to more people across the Philippines.

As we build our brand from the ground up, we're looking for passionate, driven, and service-oriented Store Managers to join our pioneering team. This is your chance to be part of something fresh, meaningful, and full of potential — where your ideas and energy help shape the entire customer experience.

Job Summary:

The Store Manager in a start-up environment oversees daily store operations while actively participating in hands-on tasks. This role ensures smooth service, efficient staff performance, and operational compliance, while helping establish processes and standards from the ground up. The Store Manager serves as the key link between the store team and management, ensuring customer satisfaction, sales targets, and operational efficiency are met.

Key Responsibilities:

• Supervise and actively participate in daily store operations, including opening, closing, and inventory management.
• Lead, train, and motivate store staff, providing hands-on guidance and support.
• Monitor and report sales performance, cash handling, and operational metrics.
• Manage inventory, stock levels, and coordinate timely replenishment
• Ensure compliance with company policies, health and safety standards, and government regulations.
• Handle customer concerns and complaints promptly and professionally.
• Develop and implement operational processes and SOPs
• Schedule staff shifts based on store traffic, production, and operational needs.
• Identify opportunities for operational efficiency, process improvement, and cost control.

Qualifications:

• Bachelor's degree in Business, Hospitality, or related field preferred; relevant work experience may substitute.
• 2–3 years of supervisory experience in food and beverage industry, or related operations
• Strong leadership, communication, and problem-solving skills.
• Ability to multi-task, adapt quickly, and take initiative in a fast-paced, evolving environment.
• Knowledge of inventory management, POS systems, and cash handling.
• Customer-focused mindset with attention to detail and quality service.
• Hands-on, flexible, and resourceful; willing to step in wherever needed.

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Work Location: In person

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Process Developer, Customer Service

In this role, you will support customers in English via calls and emails.

Responsibilities

• Receive and respond to customer calls, emails and chats; capture and verify required information

• Support customer enquiries with empathy regarding financial products and services in an efficient and timely manner

• Resolve customer issues and concerns in a professional and efficient manner

• Maintain accurate records of customer interactions and resolutions

• Effectively communicate solutions and recommendations to clients

• Stay up to date with product and service offerings to provide accurate information to customers

• Meet or exceed established performance metrics, such as response time and customer satisfaction

• Meet or exceed quality assurance targets

• Effective Client Account Management to drive client advocacy

Qualifications we seek in you

Minimum Qualifications

• High School or Senior High School Graduate

• customer service experience, preferably in financial services

• Strong written and verbal communication skills

• Strong numeracy and problem-solving skills

• Ability to work in a fast-paced environment and handle a high volume of customer inquiries

• Strong attention to detail and ability to maintain accurate records. - Positive and professional attitude

• Open to flexible schedule, including evenings and weekends

Preferred Qualifications/ Skills

• Communication (written / insights synthesis and reporting in a presentation)

• Decision making / critical thinking.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

ONGOING OVER THE PHONE INTERVIEW

NON VOICE ACCOUNT

• Bridgetowne site

26, ,000 Package

Incentives HMO Paid trainings Night diff

Qualifications :

• at least 6 mos call center experience
• Strong communication skills (Verbal & Written)
• SHS, Undergraduate, Associate, College Graduate
• CAN Work on site & START ASAP

TIPS & GUIDE ARE PROVIDED UNTIL Final Interview

Job Type: Full-time

Pay: Php20, Php28,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid training

Experience:

• Customer service: 1 year (Required)
• Technical support: 1 year (Required)

Language:

• English (Required)

Location:

• Pasig (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person