205 Hospitality jobs in Cebu

Job description

As the Customer Service Assistant, you will provide knowledgeable and efficient service at the reception area. Your role is to ensure that all tenants, customers, and other relevant stakeholders receive excellent customer experience.

Responsibilities:

• Processing of work permits, gate, entry and temporary passes, IDs and other forms requested.
• Receives packages, letters, and memos for distribution to concerned personnel.
• Monitoring submission of reply slips for tenant memos.
• Keep and update telephone numbers, contact persons, operating hours and authorized signatories of tenants.
• Promptly answers telephone calls, screen inquiries and relay the same to concerned department.
• Receives inquiries from walk-in internal and external customers, screens and relay the same to concerned department.
• Compliance with policies and procedures.
• Ensure cleanliness and orderliness of work area.
• Ensure compliance with safety and security.

Qualifications:

• Customer service or other relevant work experience.
• College graduate of any course
• Good communication skills and computer skills including MS Office applications.
• Amenable to flexible schedule.

Job Type: Full-time

Pay: Php13, Php14,000.00 per month

Benefits:

• Company events
• Health insurance
• Opportunities for promotion

Education:

• Bachelor's (Required)

Experience:

• Customer Service Representative: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

Cebu IT Park, Cebu City

Full-Time Position

Salary: Up to PHP 25,000 Package

Work Onsite | Virtual Hiring Process

Open for Newbies and Tenured Candidates

Job Highlights

• Virtual Recruitment Process – Fast and hassle-free
• Work Onsite at Cebu IT Park – Premier business location
• Up to 25K Total Compensation Package
• Career Growth Opportunities
• Welcoming both Fresh Graduates and Tenured Professionals

Job Description

Join one of the top BPO companies in the country and be part of a dynamic team providing exceptional customer service to global clients. We're looking for enthusiastic, solution-oriented individuals ready to grow with us

Responsibilities:

• Handle inbound and/or outbound customer service calls
• Provide accurate information and resolve customer concerns effectively
• Record customer interactions in the system with attention to detail
• Maintain a high level of professionalism and empathy at all times

Qualifications:

• Open to new graduates, career shifters, and tenured professionals
• Must be willing to work onsite at Cebu IT Park
• Good English communication skills (verbal and written)
• Amenable to shifting schedules, including weekends and holidays
• With or without BPO experience

About the role

We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team at RECRUITMENT CENTER PHILIPPINES INC.' in . As a Customer Service Representative, you will be responsible for providing outstanding support and assistance to our clients through virtual channels. This is a full-time opportunity with flexible work options available.

What you'll be doing

1. Handle inbound customer inquiries and requests through phone, email, and chat channels
2. Actively listen to customers, understand their needs, and provide efficient and effective solutions
3. Maintain a positive and professional demeanour while delivering exceptional customer service
4. Accurately document customer interactions and follow up as needed
5. Identify opportunities to improve customer experience and provide feedback to the team
6. Collaborate with cross-functional teams to resolve complex customer issues
7. Adhere to company policies, procedures, and quality standards

What we're looking for

1. Previous experience in a customer service or call centre environment, preferably in the Call Centre & Customer Service industry
2. Strong communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds
3. Excellent problem-solving and critical thinking skills to identify and resolve customer issues
4. Proficient in using computer systems and various software applications
5. Ability to work efficiently in a fast-paced and dynamic environment
6. Excellent time management and multitasking skills
7. A positive and customer-centric attitude

What we offer

At RECRUITMENT CENTER PHILIPPINES INC.', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health insurance coverage
2. Generous paid time off and holiday leave
3. Opportunities for professional development and career advancement
4. Team-building activities and social events
5. Flexible work arrangements to promote work-life balance

About us

RECRUITMENT CENTER PHILIPPINES INC.' is a leading provider of innovative solutions in the Call Centre & Customer Service industry. With a strong focus on customer satisfaction, we strive to deliver exceptional service to our clients. Our talented and dedicated team is the driving force behind our success, and we are committed to providing a dynamic and supportive work environment that empowers our employees to thrive.

Apply now and join our team

• BIG Chance to Get Hired – Even Without Experience
• Fresh Graduates & Newbies Welcome
• Fast Hiring – 1-DAY Process Only
• Earn Up to ₱25,000 + Extra Incentives + Night Differential
• Flexible Shifts – Day & Night Options Available
• Comprehensive Training Provided

• Handle inbound calls and assist customers with inquiries, issues, or requests.
• Provide top-tier customer service and ensure satisfaction with every call.
• Document all interactions and follow up as needed.
• Meet performance targets and be rewarded for excellence

Customer Service Representative (Pioneer Account | Up to 26K | 15K Sign-On Bonus | Cebu IT Park)

Cebu IT Park, Cebu City

Full-Time | Onsite | BPO/Call Center | Fresh Graduates Welcome

Job Highlights:

• Up to PHP 26,000 Salary Package
• PHP 15,000 Sign-On Bonus
• Monthly Incentives up to PHP 100,000
• Virtual Application Process
• One-Day Hiring Process
• Open for High School (Old Curriculum), SHS, College Undergrad & Graduates
• Pioneer Account – Start with a Growing Team
• Tips & Guidelines Provided Before Interview

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our Pioneer Customer Service Team in Cebu IT Park

As a Customer Service Representative, you will:

• Handle customer inquiries via phone, email, or chat
• Provide accurate information and resolve customer concerns
• Maintain high satisfaction and quality standards

Qualifications:

• No BPO experience required – Fresh graduates are welcome
• At least High School Graduate (Old Curriculum), SHS, College Undergrad, or Graduate
• Good communication and problem-solving skills
• Willing to work onsite in Cebu IT Park

Perks and Benefits:

• Competitive Salary (up to PHP 26,000)
• PHP 15,000 Sign-On Bonus
• HMO & government-mandated benefits
• Opportunities for career growth in a pioneer team
• Complete virtual application & basic assessments

How to Apply:

Click Apply Now and get hired in just one day Our recruitment team will contact you for a quick virtual process. Start your BPO journey with us today

Customer Service Representative (Pioneer Account | Up to 26K | 15K Sign-On Bonus | Cebu IT Park)

Cebu IT Park, Cebu City ( work on site )

Full-Time | Onsite | BPO/Call Center | Fresh Graduates Welcome

Job Highlights:

• Up to PHP 26,000 Salary Package
• PHP 15,000 Sign-On Bonus
• Monthly Incentives up to PHP 100,000
• Virtual Application Process
• One-Day Hiring Process
• Open for High School (Old Curriculum), SHS, College Undergrad & Graduates
• Pioneer Account – Start with a Growing Team
• Tips & Guidelines Provided Before Interview

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our Pioneer Customer Service Team in Cebu IT Park

As a Customer Service Representative, you will:

• Handle customer inquiries via phone, email, or chat
• Provide accurate information and resolve customer concerns
• Maintain high satisfaction and quality standards

Qualifications:

• No BPO experience required – Fresh graduates are welcome
• At least High School Graduate (Old Curriculum), SHS, College Undergrad, or Graduate
• Good communication and problem-solving skills
• Willing to work onsite in Cebu IT Park

Perks and Benefits:

• Competitive Salary (up to PHP 26,000)
• PHP 15,000 Sign-On Bonus
• Monthly incentives up to PHP 100,000
• HMO & government-mandated benefits
• Opportunities for career growth in a pioneer team
• Complete virtual application & basic assessments

How to Apply:

Click Apply Now and get hired in just one day Our recruitment team will contact you for a quick virtual process. Start your BPO journey with us today

About the role

We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team at JMZ MARKETING INC' in Liloan Cebu. As a key member of our customer service department, you will be responsible for providing exceptional support and assistance to our valued clients. This full-time role offers the opportunity to build a rewarding career in a fast-paced and collaborative environment.

What you'll be doing

• Answering and responding to incoming calls from customers in a professional and courteous manner
• Providing accurate information and resolving customer inquiries and concerns in a timely manner
• Documenting customer interactions and maintaining detailed records of all communications
• Identifying opportunities to enhance the customer experience and suggesting improvements to processes and procedures
• Collaborating with cross-functional teams to ensure seamless service delivery
• Actively participating in training and development programs to continuously improve your skills and knowledge

What we're looking for

• Excellent communication and interpersonal skills with a strong customer service orientation
• Ability to remain calm and composed under pressure while handling multiple tasks and competing priorities
• Demonstrated problem-solving and decision-making skills with a focus on finding creative solutions
• Proficiency in using customer relationship management (CRM) systems and computer applications
• Prior experience in a customer service or call centre environment is preferred, but not essential
• A positive attitude and a genuine passion for delivering exceptional customer experiences

What we offer

At JMZ MARKETING INC', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive health insurance coverage
• Generous paid time off and holiday entitlements
• Ongoing training and development opportunities
• Opportunities for career advancement and progression
• A collaborative and inclusive company culture

About us

JMZ MARKETING INC' is a leading provider of integrated marketing solutions, serving clients across a diverse range of industries. With a strong focus on innovation and customer satisfaction, we have established a reputation for delivering exceptional results and driving business growth for our clients. Join our team and be a part of an exciting and dynamic organisation that values its employees and is committed to their success.

Apply now to become our next Customer Service Representative and start your journey with JMZ MARKETING INC'.

About the role

StaffSmart Outsourcing is seeking a dedicated and customer-focused Customer Service Representative to join our team in Cebu City. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.

What you'll be doing

• Responding to customer inquiries and addressing their concerns in a timely and professional manner
• Providing accurate and detailed information to customers regarding products, services, and policies
• Documenting customer interactions and maintaining detailed records of all communications
• Identifying and escalating complex or sensitive issues to the appropriate team members
• Continuously learning about our products and services to enhance your knowledge and provide the best possible customer experience
• Collaborating with cross-functional teams to ensure seamless customer service delivery

What we're looking for

• Previous experience in a customer service or call centre environment, preferably in the customer service or support industry
• Strong communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
• Excellent problem-solving and critical thinking skills to effectively address customer inquiries and concerns
• Proficient in English, both written and verbal, with the ability to effectively communicate complex information
• Comfortable working in a fast-paced, dynamic environment and able to prioritize tasks effectively
• Proven ability to work collaboratively as part of a team

What we offer

At StaffSmart Outsourcing, we are committed to providing a supportive and inclusive work environment that enables our employees to thrive. We offer competitive compensation, opportunities for career advancement, and a range of benefits to support your overall well-being.

About us

StaffSmart Outsourcing is a leading provider of customer service and support solutions. With a focus on delivering exceptional service, we work with a diverse range of clients across multiple industries. Our team of dedicated professionals is committed to driving business success through innovative and customer-centric approaches.

If you're ready to embark on an exciting new chapter in your career, we encourage you to apply now

Customer Service Representative (CSR)

We're hiring enthusiastic individuals to join our team as CSRs No experience required—comprehensive training provided.

What We Offer:

• Full training and support
• Onsite work with full-time shifting schedule
• Inclusive and growth-oriented workplace
• Career advancement opportunities

Role Overview:

Provide customer support via phone, email, or chat, resolve inquiries with empathy, process service requests, and maintain accurate records.

Details:

• Hiring process: Virtual
• Work setup: Onsite
• Schedule: Full-time shifting