2 Hotel Management jobs in Cebu
Front Office Intern
Cebu, Cebu
Marriott
Posted 21 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25104509
**Job Category** Management Development Programs/Interns
**Location** Fairfield by Marriott Cebu Mandaue City, A.C. Cortes Avenue, Cebu, Philippines, Philippines, 6014VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**HOTEL DESCRIPTION**
The 142-key Fairfield by Marriott Cebu Mandaue City is the first internationally branded hotel to enter the Mandaue market. The hotel offers a 60-seater restaurant, and has 3 event spaces with a total event space of 320 SQ M. The site is situated along A.C. Cortes Avenue in Mandaue City and is less than 20 minutes' drive from Mactan-Cebu International Airport.
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
**PREFERRED QUALIFICATIONS**
Education: College Level / Undergraduate degree in Hospitality Management/Tourism Management.
Related Work Experience: No work experience.
License or Certification: None.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25104509
**Job Category** Management Development Programs/Interns
**Location** Fairfield by Marriott Cebu Mandaue City, A.C. Cortes Avenue, Cebu, Philippines, Philippines, 6014VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**HOTEL DESCRIPTION**
The 142-key Fairfield by Marriott Cebu Mandaue City is the first internationally branded hotel to enter the Mandaue market. The hotel offers a 60-seater restaurant, and has 3 event spaces with a total event space of 320 SQ M. The site is situated along A.C. Cortes Avenue in Mandaue City and is less than 20 minutes' drive from Mactan-Cebu International Airport.
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
**PREFERRED QUALIFICATIONS**
Education: College Level / Undergraduate degree in Hospitality Management/Tourism Management.
Related Work Experience: No work experience.
License or Certification: None.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Front Office Supervisor
Danao, Cebu
El Mar Resort
Posted today
Job Viewed
Job Description
**About the Role: Front Office Supervisor will be assigned in Sogod Cebu.**
El Mar Resort is looking for an experienced front office leader who is responsible in supervising his teammates to ensure efficient and smooth operations daily. A good leader who will ensure his team will take the lead in producing excellent feedback, and is committed in exceeding the guest’s satisfaction while they stay in El Mar. A professional good communicator and a courteous personnel to all our guests and employees by providing accurate and timely information and services.
**KEY LIAISON: All Departments/Front Office Employees, Hotel guests**
**MAIN DUTIES AND RESPONSIBILITIES SUMMARY**
- Ensures excellent customer care and commits service standards are maintained all the time.
- Courteously and accurately answers inquiries from potential guests and accepts hotel reservations by forwarding reservations details to the SMC Department.
- Anticipates the guests’ needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Respond to telephone and in-person inquiries regarding reservations and provides El Mar Resort’s information and its up-to-date services.
- Monitors and reviews the forecast arrivals and departures, total walked-in diners and day in guests.
- Takes the lead in processing every guest’s check-in, verifies their identity, mode of payment, informed about the rooms they availed, and provide their room keys in time.
- Make accurate guest’s account, and assures its needed requirements.
- Constant communication with the Housekeeping Team to ensure VCI before the guest’s arrives at the resort; assures ACs are working well.
- Build strong relationships and liaise with all other departments, especially housekeeping, food & beverages outlets, sales and reservations, etc.
- Accommodates guest requests and contacts the involved department when needed.
- Attentive to every guests concerns, and is very quick in resolving their problems and give appropriate solutions.
- Ensures all restaurant, room charges and other charges are processed diligently to guest's accounts.
- Every invoice for the guests must be correct; billing instructions are verified well; all necessary supporting bills and vouchers are attached for direct settlements.
- Secures the guest’s check-out is performed smoothly.
- Follows company billing process and applies the correct accounting procedures.
- Supervises daily shift process that ensures all team members adhere to standard operating procedures.
- Uses suggestive or up-sell El Mar’s services, food menu, facilities to increase occupancy and revenue.
- Reviews daily reports/logs/contingency lists and coach or train teammates when they have struggles in performing their tasks in the department.
- The point person in ensuring that the guests stay is satisfactory when they checked in and out in the resort.
- Attends and reports to General Manager the front office operations daily.
**PREFERRED QUALIFICATIONS**
- Has 2-3 Years of experience in the same role/capacity
- Must Have Good Time Management Skills
- Excellent Problem Solving Skills
- Excellent interpersonal & Communication Skills
- Strong attention to detail and ability to meet deadlines
- Has knowledge in Basic Accounting
- Willing to relocate to Sogod, Cebu.
- Can work ASAP.
**EDUCATION**
- A Bachelor's degree in Marketing, Advertising, Tourism, Hospitality/Hotel & Restaurant Management/Hotel Management, or any relevant education from a reputable college or university.
**Salary**: Php16,000.00 - Php17,000.00 per month
Schedule:
- 8 hour shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Danao City, Cebu: Reliably commute or planning to relocate before starting work (required)
El Mar Resort is looking for an experienced front office leader who is responsible in supervising his teammates to ensure efficient and smooth operations daily. A good leader who will ensure his team will take the lead in producing excellent feedback, and is committed in exceeding the guest’s satisfaction while they stay in El Mar. A professional good communicator and a courteous personnel to all our guests and employees by providing accurate and timely information and services.
**KEY LIAISON: All Departments/Front Office Employees, Hotel guests**
**MAIN DUTIES AND RESPONSIBILITIES SUMMARY**
- Ensures excellent customer care and commits service standards are maintained all the time.
- Courteously and accurately answers inquiries from potential guests and accepts hotel reservations by forwarding reservations details to the SMC Department.
- Anticipates the guests’ needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Respond to telephone and in-person inquiries regarding reservations and provides El Mar Resort’s information and its up-to-date services.
- Monitors and reviews the forecast arrivals and departures, total walked-in diners and day in guests.
- Takes the lead in processing every guest’s check-in, verifies their identity, mode of payment, informed about the rooms they availed, and provide their room keys in time.
- Make accurate guest’s account, and assures its needed requirements.
- Constant communication with the Housekeeping Team to ensure VCI before the guest’s arrives at the resort; assures ACs are working well.
- Build strong relationships and liaise with all other departments, especially housekeeping, food & beverages outlets, sales and reservations, etc.
- Accommodates guest requests and contacts the involved department when needed.
- Attentive to every guests concerns, and is very quick in resolving their problems and give appropriate solutions.
- Ensures all restaurant, room charges and other charges are processed diligently to guest's accounts.
- Every invoice for the guests must be correct; billing instructions are verified well; all necessary supporting bills and vouchers are attached for direct settlements.
- Secures the guest’s check-out is performed smoothly.
- Follows company billing process and applies the correct accounting procedures.
- Supervises daily shift process that ensures all team members adhere to standard operating procedures.
- Uses suggestive or up-sell El Mar’s services, food menu, facilities to increase occupancy and revenue.
- Reviews daily reports/logs/contingency lists and coach or train teammates when they have struggles in performing their tasks in the department.
- The point person in ensuring that the guests stay is satisfactory when they checked in and out in the resort.
- Attends and reports to General Manager the front office operations daily.
**PREFERRED QUALIFICATIONS**
- Has 2-3 Years of experience in the same role/capacity
- Must Have Good Time Management Skills
- Excellent Problem Solving Skills
- Excellent interpersonal & Communication Skills
- Strong attention to detail and ability to meet deadlines
- Has knowledge in Basic Accounting
- Willing to relocate to Sogod, Cebu.
- Can work ASAP.
**EDUCATION**
- A Bachelor's degree in Marketing, Advertising, Tourism, Hospitality/Hotel & Restaurant Management/Hotel Management, or any relevant education from a reputable college or university.
**Salary**: Php16,000.00 - Php17,000.00 per month
Schedule:
- 8 hour shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Danao City, Cebu: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
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