1289 Customer Service jobs in Dasmariñas

EXL Service, also known as Exlservice Holdings, is a global analytics and digital solutions company founded in 1999. The company specializes in providing consulting, digital transformation services, and business process management (BPM) outsourcing, serving industries such as insurance, healthcare, banking, and media.

Job Descriptions

The Retirement Service and Support Specialist support sales representatives, plan participants and advisors through inbound, outbound calls and emails. Representatives support RSG Retirement Consultation Team with their sales production, service, operational and technical needs as well as direct customers with various account activity needs. Retirement Specialists will assist with asset gathering and ensure successful completion of rollover activities. They will utilize detailed information on IRA, investment products, and has a solid understanding of the qualified plan environment. The Specialist provides high level personalized customer service by conducting detailed discussions on distribution options with participants in public and non-profit organizations including state and local governments, hospitals, charitable institutions, as well as public schools and universities. The Specialist will have a strong focus on the efficient and accurate handling of a high volume of customer service calls and will help the Retirement Consultation sales teams as necessary.

Qualifications

• Bachelor's degree or an equivalent combination of education and professional work experience
• FINRA Series 6 and 63 registrations required within corporate-established timelines
• FINRA Fingerprinting required
• 2 years' experience in the defined contribution recordkeeping or plan administration business
• Technical experience with pension rules and regulations, operational experience and relationship management skills preferred
• Experience managing multiple priorities and ability to handle stressful situations and people daily
• Basic working knowledge of Windows, Microsoft Office Software (Word, Excel, PowerPoint, Excel, etc.) and various file manipulation skills on a PC
• Understanding of our product offerings, brokerage and mutual fund industries.
• Basic understanding of IRAs, retirement investment products/services and the qualified retirement plan environment
• Effective written, verbal and presentation skills
• Uses existing procedures to solve routine or standard problems; applies limited judgment and discretion
• Basic consulting skills
• Motivated, self-starter with the interest to learn new information quickly and independently
• Fluent English
• Ability to work overnight hours

What we offer:

• Competitive Pay & Rewards
  – salary packages designed to value your skills
• Comprehensive HMO Coverage
  – for you and your dependents
• Learning & Development
  – upskilling, certifications, and growth programs
• Career Advancement
  – clear paths for promotion and mobility

We are mass hiring for Call Center Agents as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Our Awesome Benefits:

• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Health insurance
• Paid training
• Pay raise

Work Location: In person

Responsibilities:

1. Answer or receive customer requests via different service channels (calls/chat/hotline/mail/tickets), and provide timely and accurate solutions based on SOP.
2. Resolve cases within the scope of authority or escalate to the appropriate team for unresolved issues.
3. Maintain records of customer interactions, process customer accounts, and file documents.

Qualifications:

1. Proven customer support or Client Service Representative experience with a customer-first mindset, and strong communication and coordination skills.

2. Proficient in computer operating systems and Office software.

3. English proficiency is preferred.

4. Strong multitasking, prioritization, and time management skills.

5. Bachelor's degree or higher.

Work Setup:

· Willing to work in McKinley, Taguig (office-based), night shift and day shift

· Flexible to work in a shifting schedule, including weekends (Saturday & Sunday) and Holidays

· Can start immediately

Job Type: Full-time

Pay: Php24, Php26,000.00 per month

Language:

• English (Preferred)

Work Location: In person

About the role

Alldigitech Manila is seeking a dedicated and customer-focused Customer Service Representative to join our Medical Billings team. In this full-time role, you will be responsible for providing excellent customer service and support to our clients in the Taguig City Metro Manila area. This is an exciting opportunity to contribute to the success of a leading technology company in the Call Centre & Customer Service industry.

What you'll be doing

• Respond to inbound customer inquiries and requests via phone, email, and other communication channels
• Assist customers with medical billing-related issues and provide solutions in a timely and professional manner
• Maintain accurate records and documentation of customer interactions
• Escalate complex issues to the appropriate team or department for further assistance
• Collaborate with cross-functional teams to ensure a seamless customer experience
• Continuously seek opportunities to improve customer satisfaction and process efficiency

What we're looking for

• Previous experience in a customer service or call centre role, preferably within the medical or healthcare industry
• Strong communication and interpersonal skills, with the ability to effectively engage with customers
• Excellent problem-solving and critical thinking abilities to address customer concerns
• Proficient in using computer systems and software, including customer relationship management (CRM) tools
• Familiarity with medical billing processes and terminology is highly desirable
• Ability to work in a fast-paced environment and maintain a positive, customer-centric attitude

If you are excited to be part of our dynamic team and contribute to our continued growth, we encourage you to apply now.

This company helps organizations build innovative solutions, and digital customer experience. They have been in the industry for over 45 years.

Position: Customer Service Representative (Financial Account + Open for undergraduate)

Company Industry: IT Company

Work Location: BGC, Taguig City

Salary: Php25,000-Php30,000

Work Set Up: Onsite (Monday -Friday)

Benefits:

Government mandated benefits

13th Month Pay

HMO

Vacation Leave Credits

Sick Leave Credits

JOB REQUIREMENTS:

college undergraduate can apply

With at least 18 months of experience as CSR

With experience in Financial/ Fraud/Telco/Banking is a plus

Can attend virtual interview

Willing to work on site in Taguig (also have branch in Muntinlupa)

JOB RESPONSIBILITIES:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Ensure customer satisfaction and provide professional customer support

Recruitment Process: (Online interview only)

Initial Interview

Final Interview

Job Offer

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Work Location: In person

Are you ready to take your career to the next level? We're on the hunt for passionate and driven individuals to join our team as Customer Service Representatives

Work onsite in Makati Ayala North Exchange OR Glorietta 5

Qualifications:

• At least SHS Graduate with or without BPO experience

Key Responsibilities:

• Excellent communication and phone skills, with an ability to think and react to situations confidently
• Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutions
• Appropriately communicate brand and corporate position, foster and maintain excellent customer relationship and build rapport in every customer contact via telephony or written correspondence
• Able to create a need and emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports for existing customers utilizing web based tools or proprietary software Experience in sales and client account management is a must. Sales and marketing experience in the sports and entertainment industry is preferred
• Must be assertive, persistent, and result-oriented, ability to work in a team environment and adhere to department guidelines
• Able to work non-traditional hours including weekends and holidays as needed

We're looking for bright and energetic professionals like YOU to bring enthusiasm and accuracy to our team. If you meet the qualifications and are excited about making a difference, don't miss this opportunity

Apply now and be part of a team that's committed to excellence and customer satisfaction. We can't wait to see what you'll bring to our growing family

Neksjob Eastwood is hiring a Full time Customer Service Representative role in Bagumbayan, NCR. Apply now to be part of our team.

Job summary:

• Flexible hours available

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients' toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant

Qualifications:

• SHS Graduate or High School Graduate (Old Curriculum)
• Open to candidates with or without BPO experience
• Excellent written and verbal communication skills
• Willing to work onsite in McKinley Hill, Taguig
• Willing to work on shifting schedule

Why Join Us?

• Competitive Salary & Benefits – Earn well while enjoying great perks
• Career Growth – Clear paths for promotions and skill development
• Supportive Work Environment – Join a team that values you
• Exciting Opportunities – Be part of a dynamic and growing industry

Ready to take the next step? Apply today

OVER THE PHONE INTERVIEW | VIRTUAL INTERVIEW

1-DAY PROCESS
• FREE GRAB RIDE TO NEARBY AREAS
• WITH HMO

Account: RCBC

Start Date: September 1, 2025

Work Set-up: Onsite

Qualifications:

• At least Senior High School Graduate
• At least 6 months of customer service experience (Financial - local or international)
• Strong communication and interpersonal skills, with the ability to build rapport and provide exceptional customer service
• Fluency in English, both verbal and written

Benefits include HMO, paid training, on-site parking, additional leave, and 13th month pay.