11,632 Sales Associate jobs in the Philippines

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey

Job Description:

As an Associate II in Sales Support, you will play a key role in ensuring smooth order processing and supporting the sales team. Your responsibilities include:

1. Order Entry & Management

2. Process customer orders efficiently and accurately.

3. Verify product availability, pricing, and delivery timelines.
4. Review and validate order details to ensure compliance with company policies.

5. Sales Support

6. Provide administrative support to inside and outside sales representatives.

7. Coordinate with sales management and customer service to handle order changes and escalations.
8. Prepare product and license quotes for pre-sales customers.

9. Account Monitoring

10. Track overall account activity for assigned customer groups.

11. Generate reports on market conditions, sales performance, and team metrics.

12. Collaboration & Communication

13. Work cross-functionally with internal teams (e.g., credit, logistics, supply chain).

14. Communicate order status and updates to stakeholders.
15. Handle routine issues and escalate complex ones when needed.

Qualifications:

• College graduate or High School Diploma but should have at least 3 years functional experience; Fresh graduates are acceptable.
• With at least 1 year BPO experience doing Sales Support for Order Entry & Management or Back Office/Data Entry role
• Background in supply chain or IT distribution is an advantage
• Average to Good communication skills
• Knowledgeable with MS Excel functions
• Willing to work on night shift and 10 days RTO/monthly

Discover your 100% YOU with MicroSourcing
Position: Sales Support Associate

Location: Global One, Libis, Quezon City

Work setup & shift: Onsite | Night Shift |

Why join MicroSourcing?
You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Job Description
The Sales Support Associate will be responsible for inputting financial data into various software systems, verifying the accuracy, and maintaining the confidentiality of all sensitive information.

Responsibilities Include, But Are Not Limited To

• Entering financial data into various software with speed and accuracy.
• Review data for errors, discrepancies, or missing information and correct as necessary.
• Ensure all job flows are completed in a timely manner and deadlines are met.
• Maintain the accuracy and confidentiality of all financial data.
• Communicate effectively with team members and management to resolve any issues or questions that arise.
• Maintain proper documentation and records of all data entry activities.

Expectations:

• Ability to work and support team members to accomplish a common goal.
• Be able to conform to a changing environment and work quickly to achieve timely deadlines.
• Comfortable reaching out for clarification of tasks and procedures
• Must be a self-starter and goal-oriented.

Qualifications:

• Graduate of any 4-year course or equivalent work experience
• 1-3 years of experience
• Excellent verbal and written communication
• Possess an upbeat, positive, service-oriented, and can-do attitude
• Ability to maintain the confidentiality of information
• Ability to coordinate multiple tasks and priorities in a fast-paced environment
• High attention to detail
• Proficiency with Microsoft Office and Outlook
• Exceptional organization and problem-solving

Preferred Skills:

• Knowledge of the insurance/financial services industry
• Working knowledge of Money Guide Pro
• Working knowledge of Salesforce
• Working knowledge of Orion
• Proficient with Office 365
• Knowledge of Estate Planning, U.S. tax, and investments a plus

About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

For more information, visit

• Terms & conditions apply

Sales Support Associate Job Responsibilities:

• Provide day-to-day operational and administrative support to the Sales Team.
• Prepare, organize, and deliver sales data and reports to Key Account Managers, Coordinators, and Merchandisers.
• Monitor and assist Coordinators and Merchandisers in ensuring smooth execution of trade activities, promotions, and in-store displays.
• Develop and prepare sales presentations to support business pitches and client meetings.
• Arrange and manage product samples, point-of-sale materials, and promotional items for trade activities.
• Support in the planning and execution of product launches, trade promotions, and merchandising activities.
• Execute ad hoc tasks and reports as requested by the Sales Manager and Sales Support Head.

Sales Support Associate Job Qualifications:

• A bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
• At least 1 year of experience in sales support, customer service, or administrative role (preferably in FMCG or related industry).
• Proficient in MS Office (Excel, Word, PowerPoint).
• Strong organizational skills with attention to detail.
• Knowledge of retail operations and sales analysis.
• Customer-focused approach and ability to work well in a team.
• Amenable to work full onsite for this position.

Job Types: Full-time, Fresh graduate

Pay: Php19, Php25,000.00 per month

Benefits:

• Company Christmas gift
• Employee discount
• Free parking
• On-site parking
• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person

We are hiring a Workspace Sales Associate to support and expand our Cebu client base. This role is ideal for someone with a background in sales or marketing, who thrives in a fast-paced, client-facing environment, and is highly skilled in lead generation, communication, and reporting. The ideal candidate is detail-oriented, confident with CRM platforms and Microsoft tools, and actively seeks networking and lead generation opportunities through events and market research.

• Competitive salary with incentives and growth opportunities

• Full training on workspace strategy, CRM tools, and market research

• Opportunity to work with a high-impact regional team and industry leaders

• Access to premium office environments and a strong professional network

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

Sales & Client Engagement

• Promote and sell Serviced Offices, Coworking, and Build-to-Suit solutions in Cebu and surrounding areas

• Conduct client presentations, office walkthroughs, and needs-based consultations

• Match clients to spaces based on headcount, budget, and layout preferences using stacking plans and availability data

• Prepare and present tailored workspace proposals and presentations

Lead Generation & Market Development

• Source and qualify leads through LinkedIn, CRM, referrals, and internal tools

• Actively search and attend events, expos, seminars, and networking opportunities in Cebu and regional markets to generate new leads

• Monitor local business news, startups, and expansions to identify prospects

• Perform market scans and competitor analysis

CRM Management & Reporting

• Manage lead pipelines and update records in CRM tools such as HubSpot or Salesforce

• Prepare and maintain accurate sales reports, stacking plans, and availability trackers using Microsoft Excel and PowerPoint

• Submit weekly sales performance and activity reports to management

Administrative Support

• Collaborate with the Cebu operations, design, and legal teams for client onboarding

• Use Microsoft Teams for communication, coordination, and project updates

• Maintain proper documentation and support sales coordination across departments

• Bachelor's degree in Marketing, Business, Communications, or any related course

• 0 to 1 year of experience in sales, marketing, or commercial real estate
• Excellent oral and written English communication skills
• Working knowledge of stacking plans, floor layouts, and office fit-out basics
• Proficient in Microsoft Excel, PowerPoint, Word, and Microsoft Teams
• Familiar with or open to learning CRM tools (e.g., HubSpot, Salesforce)
• Proactive in seeking new clients, attending lead-generating events, and networking
• Must be Cebu-based or familiar with Cebu's commercial hubs (IT Park, CBP, fringe areas)

About the Role

Location: Ermita, Manila

Role Type: Full-time

Department: Commercial - General Trade

Reporting to: Sales Support Team Leader

JOB SUMMARY:

As a Sales Support Associate, you will be administering and coordinating all transactions with cross-functional teams, ensuring a smooth order-to-deliver process and excellent customer service to assigned accounts.

Other requirements include the following:

• Provides support to the sales team by processing and managing sales orders in coordination with relevant departments, ensuring accurate and timely delivery
• Performs outbound and inbound calls to generate sales, follows-up on accounts receivables and ensuring customers receive accurate and timely responses to all inquiries and requests
• Performs outbound and inbound calls using various platforms, Resolves after-sales customer concerns, directing specific complaints to relevant parties/departments and keeping the customer updated on the progress

To succeed and grow in this role, you will be required to meet the following requirements:

• Bachelor's Degree in any field
• Fresh graduates, preferably with internship/training experience in a customer service-related field

About FELCO

At Firefly Electric and Lighting Corporation (FELCO), customer satisfaction is a commitment. Our mission is to elevate everyday experiences by providing accessible quality products and solutions that every Filipino deserves.

We started in 2001, introducing innovative lighting and electrical products to the Philippine market. Over the past two decades, we have worked hard to build expertise and deliver quality products, reliable service, and trustworthy solutions through our brands — Firefly, Royu, ECOLum, and Herks. Today, we continue to fulfill our mission by entering into new categories and brands. We stay fully committed to meeting the evolving needs of our customers and the industry. We also partner with internationally-recognized brands and products such as Chint, ABB and DCK to provide our valued customers with a diverse range of high-quality products.

PERKS & BENEFITS:

• Medical insurance including dependents (upon regularization; free)
• Life insurance (upon regularization)
• Rice Subsidy
• Paid VL pro-rated upon regularization
• Paid SL convertible to cash
• Longevity pay
• Employee Engagement activities
• Employee discount (10%) on all employee SFI outlet stores

Job Description:

• Assist the sales team in managing customer inquiries and orders.
• Coordinate with slaughterhouse operations to ensure timely order fulfillment.
• Maintain records of sales transactions, inventory, and deliveries.
• Provide product information, pricing, and availability to clients.
• Support sales strategies to increase customer satisfaction and retention.
• Handle customer complaints and resolve issues efficiently.
• Collaborate with logistics and production teams for smooth operations.
• Ensure compliance with health, safety, and regulatory standards.

Qualifications:

• Experience in sales support, customer service, or the meat processing industry.
• Strong communication and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
• Basic knowledge of meat products, slaughterhouse operations, and sales processes.
• Proficiency in MS Office and sales management software.
• College Graduate
• Attention to detail and strong organizational skills.

First Focus is Australia's best Managed Service Provider (MSP), with a team of almost 300 technical professionals across offices in Australia, New Zealand and the Philippines. We have grown consistently and profitably for over 15 years, and we're continuing to win new clients and challenge ourselves to rise to new heights.

We have just started the search for the best multi-client experienced Sales Support professional in the Philippines. Why would such an amazing and talented individual consider coming to First Focus? What makes First Focus better than where you are today?

• We actively promote equal opportunity and fair treatment for all our employees, irrespective of their position, location or nationality, fostering a positive and inclusive workplace culture - grow your career
• We understand the value you deliver, and we will give you the support to get the job done - be supported to be awesome
• We find and retain the best - best Service Desk, best technical escalation, best team leads and managers, best team
• We encourage transparency as one of the foundations of our culture, creating a healthier, more productive work environment while actively discouraging toxicity - be heard, feel safe to speak up

As a Sales Support Associate you are responsible working with key stakeholder to source and purchase high-quality, cost-effective telecommunications solutions for First Focus clients.

Your core responsibilities are focused on performing the required operational processes for procurement end to end, building and maintaining strong strategic relationships with key stakeholders (such as vendors, clients and Technical Account Managers), researching commercial information around the current market status and changes within the telecommunications environment and role modelling the behaviours that create a high performing, engaged culture.

We do not expect someone to have all of these. Familiarity and knowledge is the key to be successful in this role.

Sales Support & Quoting

• Completes Service Qualifications and seeks out the best solution available to the client
• Provides advice on the preferred solution when a request is made, and works with Technical Account Managers to implement or adapt recommendations
• Ensures clear communication paths to simplify always
• Supports the Technical Account Managers (but sometimes the client as well) in any way they need
• Completes market research & client research (understand what has been sold to the client, preferred vendor)
• Seeks out the best price available within the market
• Prepares quotations in MS Excel/ConnectWise Sell
• Maintains tickets in ConnectWise Manage

Procurement

• Determines the most appropriate vendor for different orders considering various factors such as current stock levels, lead times and ordering history
• Requests further information from vendors to understand lead times and advises on this to internal and external stakeholders
• Performs price negotiations with vendors based on order size, knowledge of the industry and previous pricing
• Has conversations around stock outages, price increases and new products with internal and external stakeholders
• Places orders and receives stock
• Ensures that all quoting, ordering and invoicing has been completed accurately
• Manages the Backorder Report

Provisioning

• Manages the provisioning process for communication services including:
• • Ordering new links and services
• Monitoring progress on all orders to ensure they are completed on time or delays are highlighted to the Project Managers
• Assists with resolving issues that could services to be delays
• Updating the Agreements team to ensure new services are invoiced correctly
• Maintains tickets and projects in ConnectWise Manage

Market Knowledge

• Regularly checks the market to ensure First Focus are using the best vendors, being provided with competitive prices and the best technologies based on current and future needs
• Understands available products and what margins apply to different products is up to date with new products as they are released by vendors
• Builds commercial awareness by researching competitors, vendor offerings and key differences between vendors

Requirements

In order to be successful, we are looking for someone with the following skills and experience:

• Experience working in BPO particularly as Technical Support or any roles with technical environment for at least 2years
• Quick learner with strong problem-solving skills, who can easily adapt to new training and environments
• Accuracy and high level of attention to detail
• Experience as a Procurement Specialist/Sales Support/Sales Administrator/ any similar positions is desirable but not required
• Strong administration and coordination skills
• Ability to multi-task and adapt to changes quickly
• Outstanding communication skills and a keen attitude to learn and never stop growing
• Experience with ConnectWise/ticketing system is highly desirable but not required
• Can work with minimal supervision
• Worked in an MSP type of environment is desirable but not required
• Must be willing to work in our office in Ortigas or Alabang

• 29th Floor, Robinsons Cyberscape Gamma, Topaz Road, Ortigas Pasig City Metro Manila Philippines
• 26th floor, Axis Tower One Building, Filinvest Ave, Alabang, Muntinlupa

• Opportunity to work from home. If you are residing within Metro Manila or in other nearby provinces, a hybrid work set-up will apply.
• This role is open to anyone living within the Philippines (city or provinces)

Benefits

• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements.
• 'Never Stop Growing' is deeply embedded in our DNA - we offer 10 paid study days each year and support employees towards certifications and qualifications - we will pay for the exam and will also give you a pay rise for achieving certs (conditions apply, of course)
• HMO from the first day of your employment
• Addition of one (1) dependent (e.g., your spouse) to the Company's HMO policy (which includes medical coverage plus dental benefits package) on the first day of your employment
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counselors
• Dayshift, weekends off* plus25 days paid days leave annually
• Employee Referral Program (Php 20,000)
• Employee MVP Award (Php 10,000)
• Social events, End of Financial Year and Christmas
• Employee Profit Sharing*
• Loyalty bonus for long-term employees*

First Focus is Australia's best Managed Service Provider (MSP), with a team of almost 300 technical professionals across offices in Australia, New Zealand and the Philippines. We have grown consistently and profitably for over 15 years, and we're continuing to win new clients and challenge ourselves to rise to new heights.

We have just started the search for the best multi-client experienced Sales Support professional in the Philippines. Why would such an amazing and talented individual consider coming to First Focus? What makes First Focus better than where you are today?

• We actively promote equal opportunity and fair treatment for all our employees, irrespective of their position, location or nationality, fostering a positive and inclusive workplace culture - grow your career
• We understand the value you deliver, and we will give you the support to get the job done - be supported to be awesome
• We find and retain the best - best Service Desk, best technical escalation, best team leads and managers, best team
• We encourage transparency as one of the foundations of our culture, creating a healthier, more productive work environment while actively discouraging toxicity - be heard, feel safe to speak up

As a Sales Support Associate you are responsible working with key stakeholder to source and purchase high-quality, cost-effective telecommunications solutions for First Focus clients.

Your core responsibilities are focused on performing the required operational processes for procurement end to end, building and maintaining strong strategic relationships with key stakeholders (such as vendors, clients and Technical Account Managers), researching commercial information around the current market status and changes within the telecommunications environment and role modelling the behaviours that create a high performing, engaged culture.

We do not expect someone to have all of these. Familiarity and knowledge is the key to be successful in this role.

Sales Support & Quoting

• Completes Service Qualifications and seeks out the best solution available to the client
• Provides advice on the preferred solution when a request is made, and works with Technical Account Managers to implement or adapt recommendations
• Ensures clear communication paths to simplify always
• Supports the Technical Account Managers (but sometimes the client as well) in any way they need
• Completes market research & client research (understand what has been sold to the client, preferred vendor)
• Seeks out the best price available within the market
• Prepares quotations in MS Excel/ConnectWise Sell
• Maintains tickets in ConnectWise Manage

Procurement

• Determines the most appropriate vendor for different orders considering various factors such as current stock levels, lead times and ordering history
• Requests further information from vendors to understand lead times and advises on this to internal and external stakeholders
• Performs price negotiations with vendors based on order size, knowledge of the industry and previous pricing
• Has conversations around stock outages, price increases and new products with internal and external stakeholders
• Places orders and receives stock
• Ensures that all quoting, ordering and invoicing has been completed accurately
• Manages the Backorder Report

Provisioning

• Manages the provisioning process for communication services including:
• • Ordering new links and services
• Monitoring progress on all orders to ensure they are completed on time or delays are highlighted to the Project Managers
• Assists with resolving issues that could services to be delays
• Updating the Agreements team to ensure new services are invoiced correctly
• Maintains tickets and projects in ConnectWise Manage

Market Knowledge

• Regularly checks the market to ensure First Focus are using the best vendors, being provided with competitive prices and the best technologies based on current and future needs
• Understands available products and what margins apply to different products is up to date with new products as they are released by vendors
• Builds commercial awareness by researching competitors, vendor offerings and key differences between vendors

Requirements

In order to be successful, we are looking for someone with the following skills and experience:

• Experience working in BPO particularly as Technical Support or any roles with technical environment for at least 2years
• Quick learner with strong problem-solving skills, who can easily adapt to new training and environments
• Accuracy and high level of attention to detail
• Experience as a Procurement Specialist/Sales Support/Sales Administrator/ any similar positions is desirable but not required
• Strong administration and coordination skills
• Ability to multi-task and adapt to changes quickly
• Outstanding communication skills and a keen attitude to learn and never stop growing
• Experience with ConnectWise/ticketing system is highly desirable but not required
• Can work with minimal supervision
• Worked in an MSP type of environment is desirable but not required
• Must be willing to work in our office in Ortigas or Alabang

• 29th Floor, Robinsons Cyberscape Gamma, Topaz Road, Ortigas Pasig City Metro Manila Philippines
• 26th floor, Axis Tower One Building, Filinvest Ave, Alabang, Muntinlupa

• Opportunity to work from home. If you are residing within Metro Manila or in other nearby provinces, a hybrid work set-up will apply.
• This role is open to anyone living within the Philippines (city or provinces)

Benefits

• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements.
• 'Never Stop Growing' is deeply embedded in our DNA - we offer 10 paid study days each year and support employees towards certifications and qualifications - we will pay for the exam and will also give you a pay rise for achieving certs (conditions apply, of course)
• HMO from the first day of your employment
• Addition of one (1) dependent (e.g., your spouse) to the Company's HMO policy (which includes medical coverage plus dental benefits package) on the first day of your employment
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counselors
• Dayshift, weekends off* plus25 days paid days leave annually
• Employee Referral Program (Php 20,000)
• Employee MVP Award (Php 10,000)
• Social events, End of Financial Year and Christmas
• Employee Profit Sharing*
• Loyalty bonus for long-term employees*

Key Responsibilities:

• Make outbound calls to prospective clients in the AU healthcare market.
• Qualify leads and schedule sales appointments.
• Achieve daily and weekly sales or lead generation targets.
• Update CRM with accurate lead and call details.
• Provide excellent customer experience during every interaction.
• Work closely with the sales team to improve outreach performance.

Qualifications:

• Minimum 6 months of telesales, lead generation, or BPO experience.
• Excellent English communication and persuasion skills.
• Confident, goal-oriented, and results-driven.
• Proficient with MS Office and CRM tools.
• Amenable to onsite, dayshift schedule (AU time zone) with weekends off