What Jobs are available for Retail Sectors in the Philippines?

Duties and Responsibilities:

• Will be in charge of store operations
• Ensure all store team members are presentable and ready for day to day operations
• Ensure proper maintenance of all store equipment
• Proper delegation of work responsibilities
• Completion of day to day and monthly reports
• Ordering and monitoring of stocks
• To give AWESOME guest service and leading by example
• Push branch sales and minimize losses

Qualifications:

· Candidate must possess at least a Bachelor's/ College Degree in food and beverage Services Management or equivalent

· Fun, Quirky, Witty

· With at least 1 year of Management Trainee/Manager experience in a restaurant setting.

· Willing to be assigned at Frankie's Evo City branch.

What We Offer:

At Frankie's New York Buffalo Wings, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy a range of benefits including:

• HMO Provision
• Service Charge and Sales Incentives
• Generous paid time off and holiday leave
• Opportunities for career advancement and skills development
• Discounts on Frankie's products
• A positive and collaborative work culture

Job Type: Full-time

Pay: Php20,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Discounted lunch
• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Experience:

• Store Management Trainee: 1 year (Required)

Work Location: In person

Duties and Responsibilities:

• Will be in charge of store operations
• Ensure all store team members are presentable and ready for day to day operations
• Ensure proper maintenance of all store equipment
• Proper delegation of work responsibilities
• Completion of day to day and monthly reports
• Ordering and monitoring of stocks
• To give AWESOME guest service and leading by example
• Push branch sales and minimize losses

Qualifications:

· Candidate must possess at least a Bachelor's/ College Degree in food and beverage Services Management or equivalent

· Fun, Quirky, Witty

· With at least 1 year of Management Trainee/Manager experience in a restaurant setting.

· Willing to be assigned at Frankie's SM Marilao branch

What We Offer:

At Frankie's New York Buffalo Wings, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy a range of benefits including:

• HMO Provision
• Service Charge and Sales Incentives
• Generous paid time off and holiday leave
• Opportunities for career advancement and skills development
• Discounts on Frankie's products
• A positive and collaborative work culture

Job Type: Full-time

Pay: Php20,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Discounted lunch
• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Experience:

• Store Management Trainee: 1 year (Required)

Work Location: In person

Qualifications:

• Minimum of 1 year of experience in e-commerce management, (Shopee, Lazada, Tiktok)

• Strong understanding of online marketplaces, digital marketing, and e-commerce operations in the Philippines.

• Exceptional organizational skills with the ability to manage multiple priorities and campaigns.

• Strong analytical mindset with a results-driven approach.

Key Responsibilities:

Strategy & Growth

Develop and implement the overall e-commerce strategy to achieve revenue, profitability, and customer satisfaction goals.

Identify growth opportunities in new channels, partnerships, and online trends.

Online Platform Management

Manage e-commerce presence on marketplaces (Lazada, Shopee, TikTok Shop)

Optimize pricing, promotions and campaigns to maximize visibility and conversion.

Coordinate with fulfillment team and business development team to ensure seamless order fulfillment and inventory management.

Data & Analytics

Analyze sales performance, customer behavior, and platform insights to inform decision-making.

Provide regular reporting on KPIs, campaign performance, and competitive benchmarking.

Customer Experience

Ensure a best-in-class customer journey, from discovery to post-purchase, across all platforms.

Monitor and resolve customer issues on online platforms in coordination with the customer service team.

Job Types: Full-time, Permanent

Pay: Php18, Php22,000.00 per month

Work Location: In person

SOMT is responsible for assisting the Store Manager & Assistant Store Manager for the overall Operational Management of the store,

achievement of set Sales Target thru maximizing assigned store

profitability and minimizing operational expenses while driving

excellent customer satisfaction and continuous improvement. He/She

will also assist in leading the entire store workforce thus passion for

people management coupled with great communication skills, a

positive can-do attitude and willingness to go the extra mile is a must.

***Applicants should be amenable to long term store assignment Visayas or Mindanao ***

QUALITIES, SKILLS & TRAININGS

1. Store Operations Management
   
   a. With passion for Selling and consistently achieving set sales
   
   targets.
   
   b. Practice Excellent Customer Service at all times and act as a
   
   role model to the entire store workforce. Be a point person for
   
   customer inquiries, concerns and issues to ensure the highest
   
   customer satisfaction.
2. Marketing & Merchandising
   
   a. Initiates marketing programs or activities that will help
   
   generate and/or improve store sales.
   
   b. Ensures proper display of merchandise based on company
   
   standards by working closely with our Visual Merchandising
   
   Head to conceptualize and ensure up to date/trend visual
   
   merchandising in the store.
3. People Management
   
   a. Supervise and ensure proper and continuous training to the
   
   entire store workforce are given.
   
   b. Ensures employee compliance and discipline at all times. Acts
   
   as role model and influences the store workforce with regards
   
   to professionalism in the entire store.
   
   c. Handles proactively employee issues and concerns.
   
   Coordinates closely with other departments (HR, Finance,
   
   etc.) when needed.
4. Inventory Management
   
   a. Ensures compliance on Company set end to end inventory
   
   guidelines and policies

b. Knowledgeable with regards to inventory classifications

(moving, non-moving), level and aging for proper marketing

or promotion planning if needed.

c. Manages inventory security to avoid losses due to theft,

damages and non-compliance to Company policy.

5. Store General Administration and Security

a. Handles store operational issues proactively with a goal to

properly solve issues within the boundaries of Company

policies.

b. Ensures security of store property, funds, facilities and

equipment, consistently monitors for maintenance and

up-keep if needed.

To start with your application please click on this link:

Job Type: Full-time

Pay: Php18, Php25,000.00 per month

Benefits:

• Employee discount
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Staff meals provided

Application Question(s):

• Willing to relocate in any Triumph Home Depot Branches?

Education:

• Bachelor's (Preferred)

Experience:

• Retail sales: 2 years (Required)

Willingness to travel:

• 100% (Preferred)

Work Location: In person

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Process Developer, Customer Service

In this role, you will support customers in English via calls and emails.

Responsibilities

• Receive and respond to customer calls, emails and chats; capture and verify required information

• Support customer enquiries with empathy regarding financial products and services in an efficient and timely manner

• Resolve customer issues and concerns in a professional and efficient manner

• Maintain accurate records of customer interactions and resolutions

• Effectively communicate solutions and recommendations to clients

• Stay up to date with product and service offerings to provide accurate information to customers

• Meet or exceed established performance metrics, such as response time and customer satisfaction

• Meet or exceed quality assurance targets

• Effective Client Account Management to drive client advocacy

Qualifications we seek in you

Minimum Qualifications

• High School or Senior High School Graduate

• customer service experience, preferably in financial services

• Strong written and verbal communication skills

• Strong numeracy and problem-solving skills

• Ability to work in a fast-paced environment and handle a high volume of customer inquiries

• Strong attention to detail and ability to maintain accurate records. - Positive and professional attitude

• Open to flexible schedule, including evenings and weekends

Preferred Qualifications/ Skills

• Communication (written / insights synthesis and reporting in a presentation)

• Decision making / critical thinking.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

ONGOING OVER THE PHONE INTERVIEW

NON VOICE ACCOUNT

• Bridgetowne site

26, ,000 Package

Incentives HMO Paid trainings Night diff

Qualifications :

• at least 6 mos call center experience
• Strong communication skills (Verbal & Written)
• SHS, Undergraduate, Associate, College Graduate
• CAN Work on site & START ASAP

TIPS & GUIDE ARE PROVIDED UNTIL Final Interview

Job Type: Full-time

Pay: Php20, Php28,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid training

Experience:

• Customer service: 1 year (Required)
• Technical support: 1 year (Required)

Language:

• English (Required)

Location:

• Pasig (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

About the role

We are seeking a motivated and service-oriented Customer Service representative. In this full-time role, you will be responsible for providing exceptional customer support to our clients in the telecommunications industry. Based in Davao City, Davao del Sur, this is an excellent opportunity to develop your skills in a dynamic and fast-paced environment.

What you'll be doing

Handling inbound customer calls and emails to address inquiries, troubleshoot issues, and provide solutions

Maintaining accurate records and documentation of all customer interactions

Identifying and escalating complex issues to the appropriate team or department

Providing product and service information to customers and assisting with sales and order processing

Actively seeking opportunities to improve customer satisfaction and resolve complaints effectively

Participating in team meetings and training sessions to continuously enhance your knowledge and skills

What we're looking for

At least HS or SHS Graduate

Previous experience in a customer service or call centre role, preferably in the telecommunications industry

Excellent communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner

Strong problem-solving and critical thinking abilities to handle a variety of customer inquiries and issues

Familiarity with customer service software and tools, such as CRM systems

Willingness to work in a fast-paced environment and adapt to changing priorities

Commitment to delivering high-quality customer service and maintaining a positive, solutions-oriented attitude

We're looking for a detail-oriented and motivated individual from the Philippines to join our team as a Customer Support Assistant. You'll be helping our users with questions, guiding them through our platform, and ensuring they have the best possible experience.

Key Responsibilities

• Respond to customer inquiries via chat, email, and support tickets.
• Provide clear and friendly assistance with bookings, payments, and account setup.
• Record customer feedback and share it with the team to improve services.
• Assist with light administrative tasks (data entry, scheduling, basic reporting).
• Work collaboratively with our global team.

Qualifications

• Strong written English communication skills.
• Computer literate (Google Workspace, email, chat platforms).
• Positive, problem-solving attitude with attention to detail.
• Reliable internet connection and a quiet working environment.
• Previous customer service or BPO experience is a plus but not required.

Job Type: Full-time

Pay: Php10, Php21,218.54 per month

Benefits:

• Paid training
• Work from home

Language:

• English (Preferred)

Work Location: Remote

About the role

We are seeking a passionate and dedicated Customer Service professional to join our dynamic team at MKS WORKFORCE MANAGEMENT SERVICES INC'. As a Customer Service representative, you will play a crucial role in providing exceptional support to our valued clients, ensuring their satisfaction and loyalty. This full-time position is based in Makati City Metro Manila.

What you'll be doing

• Respond promptly and professionally to incoming customer inquiries and requests via phone, email, and other communication channels
• Provide accurate and effective solutions to customer issues, resolving problems efficiently and courteously
• Maintain detailed records of customer interactions and follow-up actions
• Identify opportunities to enhance the customer experience and provide feedback to the management team
• Collaborate with cross-functional teams to ensure seamless service delivery
• Adhere to company policies, procedures, and quality standards
• Participate in continuous training and development to stay up-to-date with industry trends and best practices

What we're looking for

• Proven experience in a customer service or call centre role, preferably within the Call Centre & Customer Service industry
• Excellent communication and interpersonal skills, with the ability to listen actively and respond effectively
• Strong problem-solving and critical-thinking skills to handle a variety of customer inquiries and concerns
• Proficiency in the English language, both written and verbal
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
• Genuine passion for delivering exceptional customer service and a commitment to exceeding client expectations

What we offer

At MKS WORKFORCE MANAGEMENT SERVICES INC', we are dedicated to creating a supportive and rewarding work environment for our employees. We offer competitive compensation, opportunities for career growth and development, and a range of benefits to support your overall well-being. We believe in fostering a culture of collaboration, innovation, and work-life balance, so you can thrive both professionally and personally.

About us

MKS WORKFORCE MANAGEMENT SERVICES INC' is a leading provider of workforce management services, specialising in customer service solutions. With a strong reputation for excellence and a client-centric approach, we have established ourselves as a trusted partner for businesses across various industries. Our goal is to empower our clients to achieve their objectives by delivering exceptional customer experiences.

If you are excited to join our team and contribute to our continued success, we encourage you to apply now.