119 Major Incident Manager jobs in the Philippines

The Opportunity
We're seeking a Problem Management Analyst to join our team at Manulife. You'll bring hands-on experience in IT Problem Management and a solid understanding of ITIL v4 best practices. You'll lead root cause investigations, drive permanent solutions, and help ensure continued IT service reliability.

Our Problem Management team facilitates and coordinates root cause investigations and operational improvements. We aim to minimize disruptive incidents and ensure applications and services remain available, reliable, and compliant with SLAs. We take pride in making a difference—and having fun while doing it

Position Responsibilities

• Facilitate root cause investigations for incidents affecting production services
• Apply RCA and guide others in their use (Familiarity with various RCA techniques like 5 Whys, Brainstorming, and Kepner-Tregoe)
• Use technical and infrastructure knowledge to support RCA efforts
• Champion a proactive culture of incident prevention
• Communicate post-incident lessons learned to stakeholders
• Ensure problem management activities meet SLA timelines
• Guide investigations through the documented problem management process
• Participate in cross-functional meetings (incident, problem, change)
• Promote automation to reduce manual errors and effort
• Adapt to shifting priorities in a dynamic environment
• Build strong relationships with business partners, vendors, and IT teams
• Ensure compliance with audit and operational risk standards
• Report on service availability, performance, and recurring issues to support leadership decision-making

Required Qualifications

• 1-3 years of experience in IT Problem Management or RCA facilitation and Incident Management
• Post-secondary education or equivalent experience in IT Operations/Support
• ITIL Foundation certification (v3 or v4)
• Strong customer service orientation
• Confidence to ask tough, probing questions
• Ability to manage and guide investigations effectively
• Experience working with vendors and holding them accountable
• Excellent collaboration and relationship-building skills
• Tenacity in driving investigations to resolution
• Commitment to diversity, equity, and inclusion
• Experience with ITSM tools (e.g., ServiceNow)

Preferred Qualifications

• A great sense of humor—our team works hard and has fun
• Familiarity with RCA techniques from brainstorming to Kepner-Tregoe
• RCA facilitation certification
• Ability to motivate others to engage in problem management
• Understanding of the Financial Services or Insurance industry
• Experience working with global teams across time zones
• Experience with ServiceNow's Problem Management module
• Background in ITSM practices like Change, Incident, or Service Level Management
• ITIL V3 or V4
• ServiceNow

When You Join Our Team

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife And John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement
Hybrid

Job Description

1. Manages the Problem Management Department.

2. Defines standards for ideal Problem SLA (Service Level Agreement)

Detection, Categorization and Resolutions metrics.

1. Drives the team for problem detection and logging of problem tickets.

2. Manage scoping of the problem and determining the needed

requirements to resolve the issues are provided and assign the

problem to the relevant domain or group for issue resolution in the

prioritization of the problem,

1. Manages problem categorization is agreed and communicated.

2. Manages the problem management review to analyze incident, root

cause and identify action items to prevent Incidents from

happening/recurring.

1. Drives Problem Ticket SLA, Detection, Responses and Resolutions.

2. Manage the regular reporting of Problem Insights and Statistics

(Weekly and Monthly) to the team and ITSG Mancom and

Stakeholders.

1. Manages issuing of formal Problem Report to stakeholders,

service/system owners, business/ operations, and system users.

1. Manages information about known errors and workarounds. KEDB

(Known Error DataBase) Management

1. Ensures that necessary action plans to resolve problems are

implemented. (Example: creation/initiation of change requests by the

resolving team.

1. Manages the discussion with resolver group on the resolution of

problem ticket in the form of email or weekly cadence meeting.

1. Prepares the annual Department OPEX (Operating Expense) budget

and submits it to the Division head for review and monitors/manages

the budget usage and disbursement.

1. Manages the resolution and escalation of issues and concerns of

department members through a variety of means (e.g. coaching,

meetings, interventions, etc.)

1. Manages the recruitment, development and retention of critical talents

in the department.

1. Manages activities and resource allocation for ad-hoc projects

assigned to the department

Qualifications

Skills

• Technical Proficiency: A deep understanding of IT infrastructure,

systems, and software is crucial.

• ITIL (Information Technology Infrastructure Library) practices

and problem management tools.

• Analytical Skills: The ability to analyze complex problems,

identify root causes, and develop effective solutions is essential.

• Leadership and Team Management: Strong leadership skills to

guide and motivate the team, along with the ability to delegate

tasks effectively.

• Communication: Excellent verbal and written communication

skills to articulate issues and solutions clearly to both technical

and non-technical stakeholders.

• Decision-Making: The ability to make informed decisions

quickly, especially under pressure

• Emotional Intelligence: Understanding and managing one's own

emotions, as well as those of the team, to maintain a positive

and productive work environment

• Project Management: Skills in managing projects, including

planning, execution, and monitoring progress

• Negotiation Skills

• Conflict Management

Experience

IT Management Experience: more than 5 years of experience in IT management or a related field, with a proven track record of handling complex IT issues.

At least 3 to 5 years of experience doing Problem Management

Leadership Roles:

Previous roles in leadership positions, demonstrating the ability to manage teams and projects

effectively.

Strategic Planning: Experience in strategic planning and implementation, ensuring alignment with organizational goals

Continuous Improvement: A history of driving continuous

improvement initiatives within an IT environment

IT Management Experience:

more than 5 years of experience in IT management or a related field, with a proven track record of

handling complex IT issues.

• At least 3 to 5 years of experience doing Problem Management

• Leadership Roles: Previous roles in leadership positions,

demonstrating the ability to manage teams and projects

effectively.

• Strategic Planning: Experience in strategic planning and

implementation, ensuring alignment with organizational goals

• Continuous Improvement: A history of driving continuous

improvement initiatives within an IT environment

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay And Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact You Will Have In This Role
The Lead Problem Management Associate plays a pivotal role in overseeing the entire lifecycle of IT problems, from identification and investigation to documentation, critical issue, and resolution. This critical position is dedicated to minimizing the adverse impact of IT incidents on the business by conducting thorough root cause analysis and proactively preventing the recurrence of issues. They orchestrate and direct all aspects of the problem management process, ensuring the right teams, tools, and information are brought together seamlessly. Additionally, the Lead Problem Management Associate has the authority to delegate subtasks to other team members as needed, ensuring efficient and effective problem resolution

This process combines investigative analysis with proactive measures. By focusing on uncovering the true root causes rather than merely addressing the symptoms, Problem Management plays a crucial role in enhancing service quality and minimizing disruptions. This role involves not only crafting exceptional root cause analysis documentation but also employing investigative techniques to ensure that issues are thoroughly resolved.

Your Primary Responsibilities

• Identify and classify problems and their root causes
• Coordinate with IT teams to design and implement problem solutions
• Handle problem lifecycle from identification to closure - applying problem management methodologies such as the 5 Whys, Ishikawa diagrams, and other relevant techniques to identify underlying causes.
• Develop strategies to prevent recurring incidents
• Document all problem management activities
• Create and handle problem records
• Coordinate with incident management teams to minimize the impact of incidents that cannot be prevented
• Generate reports and statistics on the performance of problem management process
• Provide training to other teams regarding problem management processes
• Training and Governance: by providing comprehensive training on problem management processes to team members and collaborators.
• Govern divisional level incident data, ensuring accuracy and consistency in reporting.
• Share corrective actions and lessons learned in production stability meetings to promote a culture of continuous improvement and proactive problem management.
• Ensure compliance with all regulatory reporting procedures related to problem management.
• Advance instances of inadequate problem management process adherence to senior IT management to ensure timely resolution and adherence to standard methodologies.
• Stay informed about regulatory changes and updates to ensure ongoing compliance and adapt processes as necessary.
• The Lead Problem Management Associate ensures that IT problems are effectively managed, minimizing their impact on business operations and enhancing overall service quality.

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications

• Minimum of 6 years of related experience
• Bachelor's degree preferred or equivalent experience
• Must be amenable to work Mid shift (4pm to 1am Manila time)

Talents Needed For Success

• Proven work experience as a Problem Manager or IT Risk Management.
• Experience in IT service management and ITIL processes.
• Strong problem-solving skills.
• Excellent communication and coordination skills.
• Ability to work with cross-functional teams and manage multiple tasks simultaneously.
• Knowledge of ITSM tools such as ServiceNow.
• General technical background in incident management, OSI layer analysis, CI/CD, SDLC, database, Mainframe, MQ, Networks, and Cyber.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets.  We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact.  We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The impact you will have in this role:

The Lead Problem Management Associate plays a pivotal role in overseeing the entire lifecycle of IT problems, from identification and investigation to documentation, critical issue, and resolution. This critical position is dedicated to minimizing the adverse impact of IT incidents on the business by conducting thorough root cause analysis and proactively preventing the recurrence of issues. They orchestrate and direct all aspects of the problem management process, ensuring the right teams, tools, and information are brought together seamlessly. Additionally, the Lead Problem Management Associate has the authority to delegate subtasks to other team members as needed, ensuring efficient and effective problem resolution

This process combines investigative analysis with proactive measures. By focusing on uncovering the true root causes rather than merely addressing the symptoms, Problem Management plays a crucial role in enhancing service quality and minimizing disruptions. This role involves not only crafting exceptional root cause analysis documentation but also employing investigative techniques to ensure that issues are thoroughly resolved.

Your Primary Responsibilities:

• Identify and classify problems and their root causes
• Coordinate with IT teams to design and implement problem solutions
• Handle problem lifecycle from identification to closure - applying problem management methodologies such as the 5 Whys, Ishikawa diagrams, and other relevant techniques to identify underlying causes.
• Develop strategies to prevent recurring incidents
• Document all problem management activities
• Create and handle problem records
• Coordinate with incident management teams to minimize the impact of incidents that cannot be prevented
• Generate reports and statistics on the performance of problem management process
• Provide training to other teams regarding problem management processes
• Training and Governance: by providing comprehensive training on problem management processes to team members and collaborators.
• Govern divisional level incident data, ensuring accuracy and consistency in reporting.
• Share corrective actions and lessons learned in production stability meetings to promote a culture of continuous improvement and proactive problem management.
• Ensure compliance with all regulatory reporting procedures related to problem management.
• Advance instances of inadequate problem management process adherence to senior IT management to ensure timely resolution and adherence to standard methodologies.
• Stay informed about regulatory changes and updates to ensure ongoing compliance and adapt processes as necessary.
• The Lead Problem Management Associate ensures that IT problems are effectively managed, minimizing their impact on business operations and enhancing overall service quality.

**NOTE:  The Primary Responsibilities of this role are not limited to the details above. **

Qualifications:

• Minimum of 6 years of related experience
• Bachelor's degree preferred or equivalent experience
• Must be amenable to work Mid shift (4pm to 1am Manila time)

Talents Needed for Success:

• Proven work experience as a Problem Manager or IT Risk Management.
• Experience in IT service management and ITIL processes.
• Strong problem-solving skills.
• Excellent communication and coordination skills.
• Ability to work with cross-functional teams and manage multiple tasks simultaneously.
• Knowledge of ITSM tools such as ServiceNow.
• General technical background in incident management, OSI layer analysis, CI/CD, SDLC, database, Mainframe, MQ, Networks, and Cyber.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at  or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.  When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.

Learn more about Clearance and Settlement by clicking here.

Role: Problem Management (Individual Contributor)

Location: McKinley Hill, Taguig

Work Set Up: Onsite

Work Schedule: Graveyard Shift or Shifting Schedule

About This Role:

The Problem Manager is responsible for identifying, analyzing, and resolving the root causes of recurring incidents and service disruptions to improve overall IT service stability and performance. This role ensures problems are managed through their lifecycle from detection and analysis to closure and prevention by leveraging data analytics, trend analysis, and collaboration with technical teams.

Primary Duties and Responsibilities:

• Lead and manage the Problem Management process in alignment with ITIL best practices.
• Proactively identify problems and underlying causes of incidents through data trend analysis, metrics, and performance indicators.
• Coordinate and facilitate Root Cause Analysis (RCA) sessions with technical and cross-functional teams.
• Develop and deliver problem reports and dashboards highlighting trends, risks, and improvement opportunities.
• Collaborate with Incident Managers to ensure seamless handover between incident and problem processes.
• Monitor problem backlog and ensure timely resolution or mitigation through tracking and governance.
• Recommend and drive process improvements, automation opportunities, and preventive measures.
• Communicate effectively with stakeholders, leadership, and customers regarding problem status and resolutions.
• Ensure compliance with SLAs, KPIs, and ITSM governance standards.

Qualifications:

• BS in Information Technology, Computer Science, or related field.
• ITIL v4 Foundation certification (Problem Management or other intermediate modules preferred).
• 3–5 years of experience in IT Service Management, with at least 2 years in a Problem Management role.
• Strong knowledge of incident and problem management processes and their integration.
• Experience with ITSM tools such as ServiceNow, BMC Remedy, Jira Service Management, or equivalent.
• Excellent analytical and data interpretation skills.
• Proven ability to lead cross-functional teams and drive resolution of complex technical issues.
• Strong communication, presentation, and stakeholder management skills.
• Proficiency in data analytics (Excel, Power BI, or other visualization tools).
• Experience in large-scale, enterprise-level IT environments.
• Understanding of change, release, and configuration management processes

Brief Description of Work and Responsibilities:

• Lead and manage the end-to-end Problem Management process.
• Conduct Root Cause Analysis (RCA) for high-impact and recurring incidents.
• Maintain and update the Known Error Database (KEDB).
• Identify trends and proactively detect potential issues to prevent incidents.
• Collaborate with technical teams to implement permanent solutions.
• Maintain accurate problem records, actions, and results within the ITSM tool.
• Facilitate problem review meetings and ensure timely resolution.
• Provide regular reports on problem trends, resolution timelines, and corrective actions.
• Manage and oversee all activities related to Change Management processes.
• Review and assess Change Requests (RFCs) for completeness, risk, and impact.
• Ensure that all changes follow standardized methods and procedures. '
• Track and monitor change implementation to ensure alignment with business goals.
• Conduct Post-Implementation Reviews (PIRs) and document lessons learned.
• Maintain the Change Schedule (Forward Schedule of Change - FSC).
• Provide reports and insights on change success rates, failure analysis, and continuous improvement

About HOYA

Founded in 1941 in Tokyo, Japan, Hoya is a global med-tech company, and a leading supplier of innovative high-tech and medical products. Hoya is active in the fields of healthcare and information technology providing eyeglasses, medical endoscopes, intraocular lenses, optical lenses as well as key components for semiconductor devices, LCD panels and HDDs. With about 160 offices and subsidiaries worldwide, Hoya currently employs a multinational workforce of about 38,000 people.

Job Purpose

The Service Management (ESM)& Monitoring Product Owner plays a pivotal role in defining, communicating, and executing the product vision and strategy for our ESM and Monitoring platforms, aligning it with business objectives and driving continuous improvement. The successful candidate will be responsible for prioritizing features, and ensuring that the development and implementation team delivers value, enhance service delivery, improve efficiency, and create a better experience for our organization. They will also act as key interface and single point of contact with senior business leadership for topics related to their relevant domains.

Roles & Responsibilities:

Product Vision and Roadmap

• Develop and communicate a clear product strategy aligned with stakeholder objectives
• Create and maintain a technology product roadmap
• Identify emerging technologies with potential applications.
• Define and communicate the product's value proposition

Requirements Definition and Prioritization

• Collaborate with stakeholders to understand needs, look for opportunities and understand workflows.
• Gather and prioritize user stories and product features based on business value.
• Create and maintain a well-prioritized product backlog.
• Define user stories, features, and acceptance criteria for technology projects.

Technology Solution and Delivery

• Work closely with development and implementation teams to ensure technology solutions meet business needs and deliver on time on budget.
• Provide guidance and clarification to development teams during the implementation phase.
• Monitor project progress and remove impediments to delivery.

Stakeholder Communication

• Engage with senior business stakeholders to understand their needs and challenges
• Act as a liaison between business stakeholders and technology teams, ensuring alignment.
• Communicate technology project updates and outcomes to stakeholders

Usability and User Experience

• Gather user feedback and incorporate usability improvements into product development
• Ensure that the product is user-friendly and aligns with business processes
• Prioritize features that enhance the user experience

Product Performance and Optimization

• Measure and track key performance indicators (KPIs) to assess product success
• Identify areas for improvement and optimization based on data-driven insights
• Drive continuous improvement initiatives to enhance the product
• Work closely with vendors / suppliers to optimize benefit realisation from the platform.

Compliance and Risk Management

• Ensure that technology solutions comply with relevant regulations and standards
• Identify and mitigate technology-related risks
• Collaborate with compliance and risk management teams

People Management

• Drive a high performing team
• Lead and mentor members of the product team
• Foster a collaborative and innovative team culture
• Provide guidance, support, and professional development opportunities
• Facilitate effective communication and cooperation within the team

Internal Relationships:

• Senior business leadership, business working teams as needed
• Technology development teams and technical specialists.
• Cross-functional stakeholders

External Relationships:

• External partners and technology vendors

Requirements:

• Bachelor's degree in a relevant field (e.g. Engineering, Computer Science) or equivalent experience.
• Strong background in the ITIL framework, with ITIL 4 Foundation certification highly preferred.
• 10-15 years of experience in product ownership or related roles.
• Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) certification
• SAFe Product Owner/Product Manager (POPM) certification
• Experience with implementing ESM platforms (e.g., ServiceNow, BMC Helix, EasyVista and IFS Assyst)
• Exceptional communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders.
• Strong leadership capabilities, with a track record of motivating and managing high-performing IT teams.
• Excellent analytical and problem-solving skills, with the ability to resolve complex technical and operational issues.
• Familiarity with IT governance and compliance frameworks such as ISO 27001, PCI-DSS and related standards is a plus.
• Creative thinker with a proactive, can-do attitude and a service oriented mindset.

About the Job

Locations:
Makati

Corporate Title
: Assistant Vice President

Work Arrangement:
Hybrid

Our
Digital Products and Channels Team
is looking for experienced professionals to join us in
Makati
for the role of
Service Management & Incident Response Lead
.

In this role you will lead and support incident response teams in detecting, managing, and recovering from system downtimes, while collaborating with internal and external stakeholders to identify root causes, reduce risk, and communicate impact clearly. You will oversee incident investigations, ensure proper tracking and resolution, maintain dashboards and tools, and train analysts to enhance operational response and system resilience.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Monitor and respond to security events, incidents, and alerts, while establishing new processes and tools where necessary.
• Conduct thorough root cause analysis (RCA) to prevent incident recurrence and mitigate foreseeable issues.
• Review incident data based on RCA and provide recommendations to prevent future occurrences.
• Proactively identify possible mitigating actions and insights for improving security posture.
• Identify recurring patterns and propose clear actions to reduce associated risks.
• Prioritize and resolve all levels of issues, ensuring P1 incidents are handled by the necessary teams.
• Build and enhance tooling, dashboards, and alerting systems, ensuring data accuracy, completeness, and ongoing improvement.

What we're looking for

• Bachelor's Degree in Computer Science or Telecommunications or any related field
• Certification in relevant IT/Project Management related subjects will be an advantage
• At least 3 years of experience in Incident Management and 5 years in technology roles (systems, networking, application operations, NOC, etc.).
• Strong communication skills, with the ability to convey technical matters clearly to all levels, including business stakeholders.
• Experience in banking, financial apps, or fintech is highly desirable.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth

To know more about us, and our career opportunities visit