52 Front End jobs in the Philippines

Front Office Intern

Cebu, Cebu Marriott

Posted 16 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Management Development Programs/Interns
**Location** Fairfield by Marriott Cebu Mandaue City, A.C. Cortes Avenue, Cebu, Philippines, Philippines, 6014VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**HOTEL DESCRIPTION**
The 142-key Fairfield by Marriott Cebu Mandaue City is the first internationally branded hotel to enter the Mandaue market. The hotel offers a 60-seater restaurant, and has 3 event spaces with a total event space of 320 SQ M. The site is situated along A.C. Cortes Avenue in Mandaue City and is less than 20 minutes' drive from Mactan-Cebu International Airport.
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
**PREFERRED QUALIFICATIONS**
Education: College Level / Undergraduate degree in Hospitality Management/Tourism Management.
Related Work Experience: No work experience.
License or Certification: None.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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FRONT OFFICE MANAGER

IHG

Posted 19 days ago

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Job Description

Our guests' memorable experiences have to start somewhere. So why not with you? We're looking for a new Front Office Manager to take ownership of delivering exceptional first impressions - managing everything from registration and reservations to porter and concierge services.
A little taste of your day-to-day:
Every day is different, but you'll mostly be:
● Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes
● Engaging with guests to build personal relationships and remedy any complaints
● Conducting regular front office inspections to ensure we're making the right first impression
● Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk
● Training team members on PBX procedures and taking the lead during an emergency or crisis
● Reporting into the Director of Rooms you'll manage a team of front desk employees across several specialisms.
What We need from you:
● Bachelor's degree / higher education qualification / equivalent in Hotel Management/ Business Administration
● 3 years of Front Office/Guest Service experience including management experience
● Must speak fluent English
● Other languages preferred
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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Front Office Agent

Pampanga, Davao del Sur Hilton

Posted 24 days ago

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A Front Agent assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.
**What will I be doing?**
As Front Office Agent, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Agent is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Welcome and fulfil the check-in process for Guests and group arrivals.
+ Complete the check-out process for departing guests using the hotel systems.
+ Provide prompt service and actively seek opportunities to drive Guest satisfaction
+ Manage, effectively and efficiently, Guest requests, inquiries and resolve or escalate any complaints in a timely manner.
+ Manage, resolve or escalate any and all Guest complaints quickly.
+ Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP arrivals/departures and special events.
+ Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events.
+ Act in accordance with fire, health and safety regulations and follow the correct procedures when required
+ Perform general incoming communication duties, including taking reservations via telephone and electronic registration systems.
**What are we looking for?**
Front Office Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous customer service experience within the hotel/leisure/retail sector
+ Excellent interpersonal and communication skills
+ Commitment to delivering a high level of customer service
+ Ability to work under pressure
+ Excellent grooming standards
+ Flexibility to respond to a variety of work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ High level of IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands ( Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Office Agent_
**Location:** _null_
**Requisition ID:** _HOT0BUWA_
**EOE/AA/Disabled/Veterans**
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Host - Front Office

Manila, Metropolitan Manila Hyatt

Posted 25 days ago

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Job Description

**Description:**
Grand Hyatt Manila offers a myriad of many exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything that we do.
We are looking for an exceptional **Front Office Host** who will provide fast, friendly and efficient service to the guest throughout all stages of their stay.
In this role, you will engage with both colleagues and guests through meaningful conversations and respond and resolve to guest inquiries, requests and issues in a timely, friendly and efficient manner.
**Qualifications:**
Ideal candidates shall meet the following criteria:
+ Diploma / Degree in Hospitality / Tourism Management or equivalent
+ Possess good customer relations, communications and interpersonal skills
+ Refined verbal and written communication skills
+ Fluency in either Japanese, Mandarin or Korean is an advantage.
+ Working knowledge of OPERA system
**Primary Location:** PH-0-Manila
**Organization:** Grand Hyatt Manila
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** MAN
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Front Desk Receptionist

Citistar Shopping Center, Inc

Posted today

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Job Description

Greet guests and provide them with superb customer service.
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
- Answer all client questions and incoming calls.
- Redirect phone calls to the appropriate department and take down messages.
- Accept all letters and packages, and distribute them to their appropriate departments.
- Track and order office equipment and supplies.
- Maintain records and files.
- Oversee the office budget.

**Job Types**: Full-time, Permanent

**Salary**: Php400.00 - Php410.00 per day

Schedule:

- 8 hour shift
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Front Office Associate

Mandaluyong, National Capital Region Makati Palace Hotel

Posted today

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Job Description

**Graduate of any four (4) year course**:

- **having at least six (6) months of experience as front desk staff in a hotel is an ADVANTAGE but not necessary**:

- **trainable**:

- **can work under pressure**

**Job Types**: Full-time, Fresh graduate

**Salary**: Php15,000.00 - Php18,000.00 per month

**Benefits**:

- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary

Ability to commute/relocate:

- Mandaluyong City: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Administrative Assistant: 1 year (preferred)

**Language**:

- English (preferred)
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Front Desk Clerk

Hexagon Healthcare Corporation

Posted today

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Job Description

QUALIFICATION: Graduate of Business related course
- Preferably with at least 1 year experience in the related field, but fresh graduates are welcome to apply

JOB SUMMARY:
Responsible in providing appropriate assistance to company visitors. Facilitates receiving and transmittal of documents and assistance to other HR and Admin. functions and activities.

DUTIES AND RESPONSIBILITIES:
Technical Duties:

- Monitors, updates and maintains Utility Bills Calendar/Monitoring Sheet on a weekly basis.
- Receives utility bills and requests copy of SOA directly to service provider, in case, same has not yet been received within the prescribed timeline. All billing statements should have been received not later than five days prior due date.
- Endorses SOA to ACC within the prescribed timeline - not later than the following working day upon receipt of SOA.
- Coordinates with company approved courier service provider/s for booking requirements and facilitates transmittal every Tuesday or any day as may be requested.
- Prepares weekly summary report of courier service transactions and validates status of documents sent/ transmitted.
- Prepares and maintains an updated record of company vehicles.
- Promptly answers phone calls, screens call details and transfers calls to the right person.
- Assists guests upon arrival at the reception area and accompany to meeting room, whenever necessary.
- Monitors Conference Room schedule or availability
- Coordinates with Service provider in case of need for repair services/assistance
- Sends out message to all concerned in case of equipment or service downtime. Provides update as soon as restoration is completed.
- Ensures that all company clocks are synchronized based on Philippine Standard Time

**Job Types**: Full-time, Permanent, Fresh graduate

Schedule:

- 8 hour shift

**Experience**:

- Front desk: 1 year (required)

**Language**:

- English (preferred)
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Front Office Associate

Dumaguete, Negros Oriental The Henry Resort Dumaguete

Posted today

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Job Description

*Ensures that guests receive a speedy and efficient check in and out within set standards of front office

*Maintains and updates guest history and marketing database as laid down in Front office procedures.

*Ensures all master folios due to depart have been checked out and have their respective backups attached.

*Handles keys and ensures that Security Policies are adhered to.

*Liaises with Bell Service for smooth handling of luggage and transport services.

*Responsible for registration and issuing of safety boxes.

*Adheres to pre-set availability and rate controls.

*Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the hotel.

*Creates an opportunity to upsell rooms, outlets and other hotel facilities

*Provides guests with cash advances on their credit card.

*Handles all arrival and departure records according to the standards set in the Departmental Operations Manual.

*Handles incoming and outgoing mail, faxes, courier mail, and messages in a timely manner.

*Complies with all systems and procedures as laid down by the Front Office Manager.

*Is responsible for the posting of all charges brought to the cashiers by different revenue centers such as laundry, restaurants, spa, etc.

*Ensures the correct closing procedures are carried out and reports are accurate and balance before closing.

**Job Types**: Full-time, Permanent

**Salary**: Php10,000.00 - Php11,000.00 per month

**Benefits**:

- Paid training

Schedule:

- 8 hour shift

Supplemental pay types:

- 13th month salary
- Overtime pay

COVID-19 considerations:
Must be fully vaccinated.

**Experience**:

- Front desk: 1 year (preferred)

**Language**:

- English (preferred)
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Front End Supervisor

Waltermart Supermarket Inc

Posted today

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Job Description

At least 2 year(s) of working experience in the related field is required for this position.
- Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Sales - Retail/General or equivalent.
- Full-Time position(s) available.
- Directly supervise and coordinate activities of front end personnel.
- Maintain customer service level at the check out within the standards.
- Ensure control standards and processes are executed at the front.
- Accountable for assets in the front end.
- Willing to be assisgned at Quezon City.

Schedule:

- 8 hour shift

Supplemental pay types:

- 13th month salary
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Front End Supervisor

Tarlac City, Tarlac Waltermart Supermarket Inc.

Posted today

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Job Description

At least 2 year(s) of working experience in the related field is required for this position.
- Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Sales - Retail/General or equivalent.
- Full-Time position(s) available.
- Directly supervise and coordinate activities of front end personnel.
- Maintain customer service level at the check out within the standards.
- Ensure control standards and processes are executed at the front.
- Accountable for assets in the front end.
- Willing to be assigned at Capas, Tarlac.

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Tarlac, Tarlac: Reliably commute or planning to relocate before starting work (required)
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