5 Customer Service jobs in Batangas City

Job Function

Responsible for maintaining appropriate service levels in all Customer Service areas and ensuring smooth/orderly customer traffic flow in Customer Service counters a Prestige Lounge.

Responsibilities

• Manage customer interaction
• Enforce effectively the customer service procedures and policies of SM Store
• Monitor Gift Delivery Service (GDS) Sales Achievement
• Lead Development of the Team

Qualifications

• Graduate of Bachelor's Degree preferably business course
• Preferably supervisor or with 5 years –up experienced employee specialized in customer service or equivalent

Job Type: Full-time

Benefits:

• Additional leave
• Employee discount
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person

Branch Customer Service Head

Must be willing to be assigned at Lemery, Batangas .

The Branch Customer Service Head is responsible in managing the full branch operations management which includes planning, organizing and implementation of back office duties & responsibilities.

Educational attainment:

Graduate of Management Major in Marketing or any 4 years Business - related course.

Experience(s) required and no. of years used:

• Minimum of 3 years experience.

Other Qualifications (Knowledge, Skills & Competencies needed to do the job):

Knowledge:

• Inventory Management
• Process Documentation
• 5s Compliance
• People Management
• Cash Management
• Customer Service Management

Skills:

• Administrative Work
• Record Keeping
• Critical Thinking
• Strategic and Business Planning

Competencies:

• Result-oriented
• Initiative
• Customer Focus
• Attention to Details
• Computer Literate
• Must have knowledge in computer programs.
• Can operate different kinds of office machines.
• Must have Managerial and Supervisory experience

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Experience:

• Managerial: 3 years (Required)
• Supervising: 3 years (Required)

Location:

• Lemery (Batangas, Calabarzon) (Required)

Work Location: In person

Join us and discover a career where the perks extend far beyond the ordinary Here's an overview of your future role:

• Employment Type: Full-time
• Schedule: Day Shift
• Work Arrangement: Permanent On-Site

Why choose us?

• Competitive industry standard compensation package
• HMO coverage upon regularization.
• 30 Leave credits per year consumed at your discretion and commutable to cash.
• Employee engagement activities

What do you need to succeed?

· Candidate must possess at least Bachelor's/College Degree in any field of study

· 1 Year Experienced Employee specialized in Banking/Financial Services or equivalent is advantage

· Can communicate both oral and written

· Computer literate (Microsoft Word & Excel)

· Team player, acts quickly and has the ability to anticipate situation and act accordingly

· Candidate must be willing to work in LEMERY, BATANGAS

· Fresh graduates are welcome to apply

What awaits you in this role?

Responsible for the providing administrative and clerical support related to the processing of loans and issuance of branch documentations in accordance with regulations policies, procedures and strategies.

Duties and Responsibilities:

1. Operations Support

· Handles loan inquiries. Receives, evaluates and conducts initial interview of walk-in customers/clients

· Ensures completeness of all the information appearing in the personal information sheet

· Records and encodes customer record in PIS Register and Web Application System

· Submits records to the branch manager for dispatching to CCI

· Conducts verification with CMAP as part of initial investigation of loan applicant

· Assists the branch manager in monitoring the status of the record assigned to the CCI

· Prepares contracts and other precautionary papers needed for processing loan applications

· Requests for quotation necessary insurance coverage

· Computes for monthly installment, prepares and issues direct loan receipt

· Prepares notice of credit decisions and relays to the branch managers who communicate approval/disapproval of loan application to client

· Issues and encodes post-dated check acknowledgement receipt for those with PDC's and coordinates with the branch manager

2. Documentation

· Facilitates and ensures completeness of loan contracts and other necessary documents

· Issues and encodes daily loan receipts in the web

· Sets up the account and prepares the customer visit card for assignment to the CCI

· Prepares Check Voucher to disburse processing due. Sets up envelope jacket for every processing due disbursed for proper safekeeping and monitoring

· Transmits complete set of loan documents for loan proceeds

· Maintains accurate and systematic records management for easy retrieval

· Assists in preparation of clients file folders

3. Administrative

· Assists in the recruitment of at least four coordinators in a week

· Establishes and maintains good relationship with clients and agents

· Assist in the training and orientation of newly hired loans clerk

· Assist in the replishment of branch accountable and non-accountable forms

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Health insurance
• Life insurance

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Work Location: In person

TALENT OUTSOURCING CHANNEL SOLUTIONS is hiring a Full time Customer Care Representative role in Talomo, Davao Region. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Morning, Afternoon, Evening
• Tuesday: Morning, Afternoon, Evening
• Wednesday: Morning, Afternoon, Evening
• Thursday: Morning, Afternoon, Evening
• Friday: Morning, Afternoon, Evening
• Saturday: Morning, Afternoon, Evening
• Sunday: Morning, Afternoon, Evening
• 1 year of relevant work experience required for this role
• Expected salary: ₱24,000 per month