13 Alorica jobs in Batangas City
Call Center Agent
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WE ARE HIRING CALL CENTER AGENTS
You will be answering outbound calls to customers who want to place orders, respond to inquiries.
Responsibilities and Duties:
- Answering outbound calls
- Deliver prepared sales scripts to persuade potential customers to purchase a product
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Upsell products and services
- Other duties as assigned
Qualifications and skills:
- Fluent English speaking
- 1-3 years of experience in a call center environment
- Knowledge of customer service practices and principles
- Excellent data entry and typing skills
- Superior listening, verbal, and written communication skills
- Ability to handle the stressful situation appropriately
- Should have their own computer and noise-canceling headphone
ENERGY CAMPAIGN
**Salary**: 125 pesos/hr
Days of Operation: Saturday and Sunday (PACIFIC TIME) 20 hours a week
**Job Types**: Part-time
Education: Bachelor's (preferred)
Experience: Call Center Representative: 1 year (preferred)
Language: English
**Job Type**: Part-time
Part-time hours: 20 per week
Pay: Php125.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Call Center Representative: 1 year (preferred)
**Language**:
- English (preferred)
Call Center Agent – Open to Newbies
Posted today
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Job Description
- Respond to customer inquiries via phone or other communication channels
- Deliver clear, accurate, and helpful information
- Assist with product or service-related concerns
- Maintain professionalism in every customer interaction
- Follow processes and procedures to ensure a smooth customer experience
- Fast and simple phone interview process
- Friendly team environment and supportive management
- Paid training to get you up to speed
- Career advancement opportunities
Call Center Agent No Experience Required | Up to 25,000 + Incentives
Posted today
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We're expanding our team and looking for passionate individuals to provide excellent customer support. This is an exciting opportunity for high school graduates, fresh grads, college undergrads, and anyone eager to build a stable career in customer service.
What We Offer:
- Salary up to ₱25,000/month
- Performance-based incentives
- Night differential pay
- Training provided – no prior experience required
- Phone interview only – fast and hassle-free process
- No resume needed
- Option to apply onsite
Who Can Apply:
- Fresh graduates
- High School / Senior High School graduates
- College undergraduates or graduates
- Vocational and associate degree holders
- With or without BPO/customer service experience
You're a great fit if you:
- Have good English communication skills
- Are willing to work onsite
- Are open to shifting schedules
- Are motivated and eager to learn
As long as you have strong communication skills – YOU'RE IN
Apply Now
Quick phone interview
No resume needed
Walk-ins welcome
Start your career journey today
Voice Customer Service Representative
Posted 1 day ago
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Seasonal Independent Hiring
Location: NDN Building Santo Tomas Batangas
Work Setup: On-Site Only
Are you ready to start an exciting career in the call center industry? No experience? No problem We are looking for enthusiastic individuals to join our team as Voice Agents.
What We Offer:
- Paid Training with an allowance to help you get started.
- Continuous learning and development opportunities.
- A chance to grow and build your career in a supportive environment.
What We're Looking For:
- Strong English communication skills (verbal and written).
- Availability to work on weekends.
- Positive attitude and willingness to learn.
Responsibilities:
- Handle customer inquiries via phone in a professional manner.
- Provide accurate information and solutions to customer concerns.
- Ensure excellent customer service and satisfaction.
If you're ready to kick-start your career, apply now and become a part of our growing team
Job Types: Full-time, Permanent, Fixed term
Contract length: 6 months
Job Types: Full-time, Fixed term
Contract length: 6 months
Pay: Php12, Php15,000.00 per month
Benefits:
- Paid training
Language:
- English (Preferred)
Work Location: In person
call center
Posted today
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Job Description
- Answer customer queries promptly and professionally
- Provide accurate information regarding products or services
- Resolve complaints efficiently and courteously
- Follow communication procedures and guidelines
- Maintain a high level of product knowledge to ensure quality assistance
Why Join Us?
- Open to applicants with no experience
- Fresh graduates and career shifters are encouraged to apply
- Accepting High School/SHS Graduates, College Undergraduates, and Vocational/Associate Graduates
- Competitive salary of up to ₱25,000 plus incentives and night differential
- No resume required – quick and easy phone or onsite application process
Technical Sales Support
Posted today
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Job Description
- Prepare and format sales proposals and quotations in Microsoft Excel based on client requirements.
- Coordinate with the sales and technical teams to ensure accurate and competitive offers.
- Respond to client inquiries and provide basic technical support when needed.
- Maintain a well-organized database of proposals and pricing templates.
QUALIFICATIONS:
- Male or Female
- Graduate of Industrial Technology or Mechanical Engineering
- Experienced on product promotion, development, and managing customer account.
- Fresh graduates are welcome to apply
Call Center Representative
Posted today
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Job Description
- At least 18 years old
- Computer savvy (Typing Speed: 35-40 wpm)
- Willingness to be assigned on any account
- Willing to work on a shifting schedule
- Should be amenable to report onsite if needed
**Salary**: Php14,000.00 - Php16,000.00 per month
**Benefits**:
- Health insurance
- Pay raise
Schedule:
- Shift system
Supplemental Pay:
- 13th month salary
- Performance bonus
**Experience**:
- Call Center Agent: 1 year (preferred)
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Manager, Customer Service
Posted 1 day ago
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Job Function
Responsible for maintaining appropriate service levels in all Customer Service areas and ensuring smooth/orderly customer traffic flow in Customer Service counters a Prestige Lounge.
Responsibilities
- Manage customer interaction
- Enforce effectively the customer service procedures and policies of SM Store
- Monitor Gift Delivery Service (GDS) Sales Achievement
- Lead Development of the Team
Qualifications
- Graduate of Bachelor's Degree preferably business course
- Preferably supervisor or with 5 years –up experienced employee specialized in customer service or equivalent
Job Type: Full-time
Benefits:
- Additional leave
- Employee discount
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
Client Service Representative
Posted today
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Job Description
Join us and discover a career where the perks extend far beyond the ordinary Here's an overview of your future role:
- Employment Type: Full-time
- Schedule: Day Shift
- Work Arrangement: Permanent On-Site
Why choose us?
- Competitive industry standard compensation package
- HMO coverage upon regularization.
- 30 Leave credits per year consumed at your discretion and commutable to cash.
- Employee engagement activities
What do you need to succeed?
· Candidate must possess at least Bachelor's/College Degree in any field of study
· 1 Year Experienced Employee specialized in Banking/Financial Services or equivalent is advantage
· Can communicate both oral and written
· Computer literate (Microsoft Word & Excel)
· Team player, acts quickly and has the ability to anticipate situation and act accordingly
· Candidate must be willing to work in LEMERY, BATANGAS
· Fresh graduates are welcome to apply
What awaits you in this role?
Responsible for the providing administrative and clerical support related to the processing of loans and issuance of branch documentations in accordance with regulations policies, procedures and strategies.
Duties and Responsibilities:
1. Operations Support
· Handles loan inquiries. Receives, evaluates and conducts initial interview of walk-in customers/clients
· Ensures completeness of all the information appearing in the personal information sheet
· Records and encodes customer record in PIS Register and Web Application System
· Submits records to the branch manager for dispatching to CCI
· Conducts verification with CMAP as part of initial investigation of loan applicant
· Assists the branch manager in monitoring the status of the record assigned to the CCI
· Prepares contracts and other precautionary papers needed for processing loan applications
· Requests for quotation necessary insurance coverage
· Computes for monthly installment, prepares and issues direct loan receipt
· Prepares notice of credit decisions and relays to the branch managers who communicate approval/disapproval of loan application to client
· Issues and encodes post-dated check acknowledgement receipt for those with PDC's and coordinates with the branch manager
2. Documentation
· Facilitates and ensures completeness of loan contracts and other necessary documents
· Issues and encodes daily loan receipts in the web
· Sets up the account and prepares the customer visit card for assignment to the CCI
· Prepares Check Voucher to disburse processing due. Sets up envelope jacket for every processing due disbursed for proper safekeeping and monitoring
· Transmits complete set of loan documents for loan proceeds
· Maintains accurate and systematic records management for easy retrieval
· Assists in preparation of clients file folders
3. Administrative
· Assists in the recruitment of at least four coordinators in a week
· Establishes and maintains good relationship with clients and agents
· Assist in the training and orientation of newly hired loans clerk
· Assist in the replishment of branch accountable and non-accountable forms
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
- Health insurance
- Life insurance
Education:
- Bachelor's (Preferred)
Experience:
- Customer Service Representative: 1 year (Preferred)
Work Location: In person
Branch Customer Service Head
Posted today
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Branch Customer Service Head
Must be willing to be assigned at Lemery, Batangas .
The Branch Customer Service Head is responsible in managing the full branch operations management which includes planning, organizing and implementation of back office duties & responsibilities.
Educational attainment:
Graduate of Management Major in Marketing or any 4 years Business - related course.
Experience(s) required and no. of years used:
- Minimum of 3 years experience.
Other Qualifications (Knowledge, Skills & Competencies needed to do the job):
Knowledge:
- Inventory Management
- Process Documentation
- 5s Compliance
- People Management
- Cash Management
- Customer Service Management
Skills:
- Administrative Work
- Record Keeping
- Critical Thinking
- Strategic and Business Planning
Competencies:
- Result-oriented
- Initiative
- Customer Focus
- Attention to Details
- Computer Literate
- Must have knowledge in computer programs.
- Can operate different kinds of office machines.
- Must have Managerial and Supervisory experience
Job Type: Full-time
Pay: Php18, Php20,000.00 per month
Benefits:
- Additional leave
- Company events
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Education:
- Bachelor's (Required)
Experience:
- Managerial: 3 years (Required)
- Supervising: 3 years (Required)
Location:
- Lemery (Batangas, Calabarzon) (Required)
Work Location: In person