1,464 Content Moderator jobs in the Philippines

ECAM is looking for talented individuals like you Be the next Detection Specialist.

Job Highlights:

-Day 1 HMO for you and two (2) of your dependents.

-Annual and Performance Based Salary Increase

-Additional Leave Credits

Duties & Responsibilities:

Security Monitoring

• Monitor the control center systems by processing motion-triggered alarms and live video feed
• Understand and observe video feeds
• Identify threats and risks
• Communication threats and risks to the Escalation Group.
• Ensuring all tools pertinent for monitoring are in working condition.
• Ensure diligence in attendance and timeliness
• Come to the office prepared to render a full shift

Qualifications:

• Possess a Bachelor's/ College Degree. Open to undergraduates.
• Fresh graduates are welcome to apply
• Experience in Security/ Armed Forces/ Protective Services, Video Surveillance Monitoring or equivalent is a plus but not required
• Comfortable in front of the computer over long periods of time
• Comfortably manipulate a computer using keyboard and mouse
• Knowledgeable in Microsoft Office suite including Word and Excel, email, web browsing, etc.
• Required language(s): Filipino, English
• Willing to work in Ortigas, Pasig City.
• Open to work during evenings, weekends, and holidays

Why join ECAM?

At ECAM, we invite you to make a difference. Take over a position that creates community impact.

Get to work with skillful team members and experience limitless growth.

Choose to be exceptional and be part of the never-ending cycle of innovation, transformation and evolution of surveillance technology.

For faster processing of your application, submit your profile to

You can also check the link for other positions available at ECAM.

We will be on the lookout for your application

Job Type: Full-time

Pay: From Php17,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

TaskUs Antipolo is Hiring for a Content Moderator Role
TaskUs in Antipolo is looking for a Content Moderator for a pure back-office, non-voice position. This is a great opportunity if you're tired of handling calls and dealing with customers. The role is for a non-toxic account and offers a supportive work environment.

Key Requirements
:

* At least 1 year of BPO experience is required.

* The position is work onsite at 3F Xentro Mall, Antipolo.

What TaskUs Offers:

* Competitive Salary

* A ₱30,000 regularization bonus for candidates hired in September.

* Wellness benefits including free sessions with a Mental Health Professional and a weekly life coach.

* Comprehensive benefits package with HMO on the 2nd week (plus 2 company-paid dependents), life insurance from day one, and a retirement savings plan.

* Educational Scholarship for your children, from elementary to senior high, starting in your first year.

* Annual appraisal

* Generous leave policy with 12 planned leaves, 12 unplanned leaves (convertible to cash), and a birthday leave. All vacation leaves are auto-approved.

* Free daily meals

If you're interested, you can reach out to the recruiter for more details and questions. To apply, send the following information:

* Name

* Contact Number

* Email Address

* Years in BPO

SOCi, the marketing platform for multi-location brands, is currently looking for an energetic self-starter that possesses exceptional written communication skills, a strong knowledge of social media—in particular, online review networks such as Yelp, Apartment Ratings, Facebook and Google My Business—and a keen attention to detail. The person in this role is responsible for monitoring and responding, in writing, to online reviews on behalf of our top property management and brand clients, in an extremely timely and professional manner. The person in this role will receive communication guidelines regarding specific situations, but the role requires someone who can respond thoughtfully and articulately representing our customers brand, style, tone and general customer care guidelines. The Reputation Management Specialist will work under a Professional Services Manager of Reputation Management and closely with customers and other specialists.

On top of your salary, here are the exciting benefits you can look forward to:

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

The main responsibilities of a REPUTATION MANAGEMENT SPECIALIST include:

• Conduct research, document findings and draft thoughtful and articulate responses to customer reviews
• Use and understand the SOCi reporting suite to ensure that Service Language Agreements are met on a weekly basis
• Using the SOCi platform, closely monitor and strategically respond to online reviews across various platforms (Yelp, Google My Business, Facebook, Apartment Ratings, etc.), including any reviews that may have been updated or received late in the platform
• Collaborate with SOCi customers via email and virtual meetings about their reputation management questions and concerns, and be able to provide high-level customer service to critical accounts
• Attend relevant meetings and update other Reputation Management Specialists, as necessary
• Perform special projects upon request
• Be able to bring forward creative solutions and ideas that will help improve the product and the role
• Ability to be present in-office and work Monday-Friday 11:00PM to 8:00AM MNL

To apply, you must be an expert on the following requirements:

• Strong customer service background with two or more years of customer-facing experience required
• Excellent English writing skills are required - including spelling, grammar and punctuation expertise
• Exceptional attention to detail is required
• After completing our extensive employee onboarding process, the ability to work independently is required
• Ability to work in a fast-paced environment is required
• Must have the ability to maintain focus and execute in a productive, consistent manner
• Experience in social media marketing, local marketing, reputation management is preferred
• Strong technical aptitude with platforms such as Facebook, Yelp, Google and others preferred
• University degree in communications, English, marketing, business, journalism, public relations, or related field is required

About the role

We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team at RECRUITMENT CENTER PHILIPPINES INC.' in . As a Customer Service Representative, you will be responsible for providing outstanding support and assistance to our clients through virtual channels. This is a full-time opportunity with flexible work options available.

What you'll be doing

1. Handle inbound customer inquiries and requests through phone, email, and chat channels
2. Actively listen to customers, understand their needs, and provide efficient and effective solutions
3. Maintain a positive and professional demeanour while delivering exceptional customer service
4. Accurately document customer interactions and follow up as needed
5. Identify opportunities to improve customer experience and provide feedback to the team
6. Collaborate with cross-functional teams to resolve complex customer issues
7. Adhere to company policies, procedures, and quality standards

What we're looking for

1. Previous experience in a customer service or call centre environment, preferably in the Call Centre & Customer Service industry
2. Strong communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds
3. Excellent problem-solving and critical thinking skills to identify and resolve customer issues
4. Proficient in using computer systems and various software applications
5. Ability to work efficiently in a fast-paced and dynamic environment
6. Excellent time management and multitasking skills
7. A positive and customer-centric attitude

What we offer

At RECRUITMENT CENTER PHILIPPINES INC.', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health insurance coverage
2. Generous paid time off and holiday leave
3. Opportunities for professional development and career advancement
4. Team-building activities and social events
5. Flexible work arrangements to promote work-life balance

About us

RECRUITMENT CENTER PHILIPPINES INC.' is a leading provider of innovative solutions in the Call Centre & Customer Service industry. With a strong focus on customer satisfaction, we strive to deliver exceptional service to our clients. Our talented and dedicated team is the driving force behind our success, and we are committed to providing a dynamic and supportive work environment that empowers our employees to thrive.

Apply now and join our team

We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila

Experience a one-day hiring process and salary offer up to 25K plus monthly commissions

Your Day-to-Day:

Handle customer inquiries, provide solutions, and resolve issues across various channels.

Offer accurate information about products, services, and company policies.

Process orders, returns, and account updates efficiently.

Maintain high standards of customer service and satisfaction.

Meet performance targets for productivity, quality, and customer satisfaction.

Document interactions and transactions accurately.

Qualifications:

High school diploma or equivalent required; customer facing work experience is a plus.

No prior customer service experience necessary—we provide comprehensive training

Strong communication and interpersonal skills.

Attention to detail and effective problem-solving abilities.

Ability to work in a fast-paced environment and adapt to changing customer needs.

Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply:

Competitive Salary (up to 25K)

Monthly Commissions

Fast-Track Career Growth for top performers

HMO with 2 FREE Dependents from Day 1

Free Coffee and Biscuits at the office (because work should be enjoyable)

Pioneer Accounts (including Non-voice and Easy Accounts)

Incentives, Signing Bonuses, and More Premium Perks

Flexible Shifts (Day, Mid, and Night)

Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you're new to customer service or looking to elevate your career, we have a place for you

Ready to take your career to the next level? Let's chat about how you can grow with us—apply today

Job Type: Full-time

Pay: Up to Php30,000.00 per month

Benefits:

• Additional leave
• Free parking
• On-site parking
• Paid training
• Pay raise

Work Location: In person

Content Moderator (For Pooling)

Duties and Responsibilities:

• Moderate customer reviews and decides the appropriate moderation action based on the client's moderation guidelines.
• Manage and prepare Google Spreadsheets for reporting and internal tracking purposes.
• Do in-depth further web research and text translation using specific keywords to understand the review context.
• Be the leader of customer support in the team and create training materials such as case-studies based on the information and conclusions from the monthly grading assignments.

Qualifications:

• With customer service representative experience.
• Good English communication skills.
• Good reading comprehension skills.
• Fresh graduates are encouraged to apply.

Job Type: Full-time

Pay: Php13, Php15,000.00 per month

Benefits:

• Paid training

Work Location: In person

The Role

As a Content Moderator, you will be responsible for ensuring that user-generated content on our platform adheres to our community guidelines and standards. Your role will involve reviewing and moderating various forms of content, including text, images, and videos, to maintain a safe and welcoming environment for all users. This position requires the ability to work with potentially disturbing and difficult content (excluding child safety content).

What You'll Do:

• Content Moderation:  Review and moderate user-generated content to ensure compliance with community guidelines and standards.
• Critical Analysis:  Evaluate content with a critical eye to determine context, nuance, and adherence to platform policies.
• Decision Making:  Make informed decisions quickly, even with limited information, to address content violations effectively.
• Detail Orientation:  Pay close attention to detail to accurately identify and address problematic content.
• Team Collaboration:  Work closely with team members to share insights, develop best practices, and improve moderation processes.
• Reporting:  Document and report patterns of problematic content to help inform policy updates and enforcement strategies.

What We Expect From You:

• 1 year of experience in Content Moderation, with experience moderating offensive and disturbing content.
• Strong computer navigational skills.
• Excellent communication and interpersonal skills.
• Excellent organizational, time management, and follow-up skills.
• Strong work ethic and high level of attention to detail and accuracy.
• Proven experience in overcoming unexpected difficulties and using logical problem-solving skills.
• Comfortable making decisions with limited information available.
• Familiarity with NCMEC reports and the TechCoalition's industry classification system is a plus.
• Generative AI or data labeling experience is a plus

What You'll Get In Return:

• Full-time employment
• Competitive compensation based on experience
• A dedicated wellness program, including support from an in-house psychologist
• Attractive benefits package including medical, dental, and vision options based on location
• Access to free posture-based fitness workouts from home
• Paid Sabbatical Leave
• Training opportunities provided by PartnerHero and outside entities
• 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development

About Us

PartnerHero and Crescendo have joined forces to create a powerhouse of innovation, excellence, and people-first solutions. By combining PartnerHero's world-class outsourcing and human-centered approach with Crescendo's expertise in customer experience and operational excellence, we are redefining the future of CX.

Together, we're introducing Augmented AI - a seamless blend of Agentic AI and real human expertise that delivers 24/7 omnichannel support in any language. This fusion of technology and talent helps businesses scale efficiently while keeping customer experience at the core. Powered by Crescendo, PartnerHero connects talented people globally with companies looking to build, transform, and grow. Our strategic expertise and integrated technology empowers businesses and the people behind them to extend their impact worldwide.

As a Most Loved Workplace, we believe culture drives success. We encourage our teams to bring their authentic selves to work, fostering an environment where people thrive.

Welcome to the future of customer experience. Welcome to the next era of PartnerHero x Crescendo

PartnerHerois proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.  If you require assistance or accommodations to participate in the job application or interview process, please contact 

About the role

We are seeking a talented Call Center Agent to join our dynamic team at TOTAL PERFORMANCE MANPOWER SUPPLY CORP'. As a Call Center Agent, you will play a crucial role in providing exceptional customer service and support to our clients. This full-time position is based in Cebu City, Cebu, offering the flexibility of remote work options.

What you'll be doing

• Responding to incoming customer inquiries and requests via phone, email, or chat in a professional and efficient manner
• Providing accurate information and effective problem-solving to address customer concerns
• Maintaining detailed records of customer interactions and following up as necessary
• Collaborating with cross-functional teams to ensure seamless service delivery
• Contributing to the continuous improvement of customer service processes and procedures
• Adhering to relevant policies, regulations, and industry best practices

What we're looking for

• Strong communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
• Excellent problem-solving and decision-making abilities, with a focus on delivering exceptional customer service
• Proficiency in using computer systems and software, including customer relationship management (CRM) tools
• Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously
• Familiarity with the call centre industry and customer service best practices
• Fluency in English, both written and verbal

What we offer

At TOTAL PERFORMANCE MANPOWER SUPPLY CORP', we provide a supportive and collaborative work environment that fosters professional growth and development. Our competitive benefits package includes:

• Attractive compensation and incentive schemes
• Comprehensive health and wellness benefits
• Opportunities for career advancement and skill enhancement
• Work-life balance initiatives, including flexible work arrangements
• A dynamic and inclusive company culture

About us

TOTAL PERFORMANCE MANPOWER SUPPLY CORP' is a leading provider of high-quality workforce solutions, specialising in call centre and customer service operations. With a strong presence in Cebu City, we are committed to delivering exceptional service to our clients and creating a rewarding work environment for our employees.

If you're excited to join our team and make a meaningful impact, we encourage you to apply now.

We are hiring for Content Moderators for our US Pioneer Campaign. Join our # team

Requirements:

• Should have at least 6 months of Content Moderator experience
• Must have good and oral communications skills
• Must be willing to work onsite on a shifting in BGC, Taguig

Other info:

• Application Process: 1 Day hiring (Onsite process)
• Work set up: Onsite
• Schedule: Night/Shifting

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Free Parking Passes
• Accessible location
• HMO
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please make sure to complete this application form:
• Send a message to | Yana)
• Walk in and look for YAN/KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Application Question(s):

• Are you comfortable to work on a shifting schedule? (Please do not leave this question unanswered)
• What city are you currently residing at? (Please do not leave this question unanswered)
• How much is your current and expected salary? (Please do not leave this question unanswered)
• Walk in and look for YAN/KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig
• Please make sure to complete this application form:
• Do you have any residence near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
• Have you applied and dropped by in our office within the last 6 months? (Please do not leave this question unanswered)
• Are you comfortable to report onsite? (Please do not leave this question unanswered)

Education:

• Senior High School (Preferred)

Experience:

• BPO: 1 year (Preferred)
• Content Moderator: 1 year (Preferred)
• Video Moderator: 1 year (Preferred)
• Text Moderator: 1 year (Preferred)

Work Location: In person