What Jobs are available for Content Moderator in the Philippines?

Be Part of Something Meaningful — Join Us as a Content Moderator

Every day, people go online to share stories, ideas, and moments that matter. As a Content Moderator, you'll help keep those spaces safe and positive for everyone. Your role goes beyond reviewing posts — you'll be protecting real people, real conversations, and real communities. If you're someone who cares about fairness, accuracy, and creating a better online world, this is your chance to make an impact while growing your career with a supportive team that values your work.

• Review, evaluate, and moderate text, images, and videos submitted by users to ensure compliance with platform policies.
• Identify and remove content that violates community guidelines, including harmful, inappropriate, or misleading material.
• Maintain accuracy and consistency in moderation decisions based on defined policies.
• Escalate complex cases or edge scenarios to the appropriate teams for further review.
• Provide feedback and suggestions to improve moderation quality and efficiency.
• Meet productivity and quality targets while adhering to turnaround times.
• Stay updated on moderation policies, community standards, and industry best practices.

• Bachelor's degree in any field (or equivalent work experience).
• With or without prior experience in content moderation; BPO or online platform experience is an advantage.
• Strong attention to detail and analytical skills.
• Excellent reading comprehension and decision-making ability.
• Emotionally resilient and capable of handling sensitive content.
• Proficient in English communication (written and verbal).
• Willing to work on shifting schedules, weekends, or holidays.

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

• Create and execute social media strategies that align with company objectives.
• Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora.
• Work closely with marketing and operations teams to develop promotional campaigns.
• Manage social media escalations to ensure prompt resolution of customer concerns.
• Monitor and evaluate social media performance using analytics tools.

Why Join Us?

• Competitive Salary – Up to 28K
• Exciting 30K Sign-On Bonus
• Flexible shifts – Day, Night, and Graveyard
• Options for Voice and Non-Voice Accounts
• Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php28,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Free parking
• Gym membership
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

Join our awesome # team

We are looking for awesome professionals for our # team

No experience required:

• Customer Service Healthcare (Local Tagalog - Voice Account)
• Customer Service Healthcare (Local Tagalog - Non-voice Account)
• Customer Service Financial (Local Tagalog/Bisaya- Non-voice/Voice Account)
• Customer Service | Document Specialist (US 100% Non-Voice Account)
• Customer Service Associate (US Voice Account)

With at least 6 months - 1 year of BPO experience

Technical Support:

• Technical Support Specialist (Pre-dominantly Non-voice)

• Technical Support System Specialist (Pre-dominantly Non-voice)

Customer Service:

• Customer Service Specialist II (US Voice Account)
• Customer Service Healthcare Specialist (US Voice Account)
• Customer Service Specialist (US Voice Account)

Sales:

• Retention and Renewals Specialist (US Voice Account-with 50k performance bonus)
• Outbound Sales Specialist (US Voice Account-with 50k performance bonus)

Available Content Moderation roles:

• Video Moderator I & II (US Non-Voice Account) - with at least 1 year of experience
• Content Moderator (US Non-Voice Account) - at least 6 months experience

What you'll be doing

• Review user-generated content across various online platforms and identify any inappropriate, harmful or policy-violating material
• Take appropriate actions to remove, flag or escalate content as per company guidelines
• Provide detailed reports on content moderation activities and trends
• Collaborate with cross-functional teams to continuously improve content moderation processes and policies
• Train and mentor junior content moderators to ensure consistent application of moderation standards
• Stay up-to-date with evolving online safety regulations and best practices in the industry

Qualifications:

• Should be a Senior High School or High school old curriculum graduates
• Good English written and verbal communications skills
• With at least 6 months of Content/Video Moderator experience on a BPO set up
• Should be willing to work onsite on a predominantly night/shifting schedule in BGC, Taguig

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please make sure to complete this application form:
• Send a message to | Yan & Krizia)
• Drop by our office and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

Company Description

At TELUS, our purpose-driven team works together every day to innovate and do good. Our inclusive, spirited, and giving people are passionate about empowering our customers, communities, and each other to thrive in our digital world. We support those who need it most and provide technology solutions that make our lives safer and easier. TELUS is committed to helping you be your best self at home and work, providing the guidance and support to ignite your full potential and strengthen communities and the planet as part of our purpose-driven team. Join us at

Role Description

This is a full-time, on-site role in Makati for a Content Moderator in a Voice Account. The Content Moderator will be responsible for reviewing and moderating user-generated content and ensuring compliance with established guidelines. Daily tasks include monitoring, screening, and sometimes escalating flagged content, facilitating communication between users, and providing technical support and training as needed to improve overall content quality and user experience.

Qualifications

• Good Analytical Skills to review and moderate content accurately
• Strong Communication skills to facilitate interaction between users
• Customer Service experience to handle user concerns and inquiries effectively
• Technical Support knowledge for troubleshooting and addressing content-related issues
• Experience in Training to help improve skills and processes related to content moderation
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in an on-site setting
• Bachelor's degree in a related field is a plus
• Experience in content moderation or a similar role is beneficial

Responsibilities:

• Qualifies an object of a data set as irrelevant or valid and is within the scope of the parameters
• Provides evidence through screenshots and other information based on the guidelines provided
• Make sure that data accuracy is maintained and is above 90%

• Excellent multitasking and organizational skills
• Strong attention to detail
• Ability to work with minimum supervision
• Has experience in back-office / data entry work
• Has experience in repetitive work
• Has experience working in a fast-paced environment
• Basic understanding of databases
• Must have your own laptop

• HMO with 1 free dependent upon hire
• Life Insurance
• 20 PTO credits upon regularization
• Great Company Culture
• Career Growth and Learning
• Annual Performance Review/Increase

About the Role

We are looking for vigilant and culturally aware Tagalog Content Moderators to help maintain a safe and respectful online environment. You will be responsible for reviewing user-generated content in Tagalog and English, including NSFW (Not Safe For Work) material, to ensure it complies with our platform's community guidelines and safety standards.

Key Responsibilities

• Review and moderate user-generated content (text, images, videos) in Tagalog and English, including NSFW content, to ensure compliance with platform policies.
• Identify and escalate content that violates community standards, such as hate speech, harassment, explicit material, misinformation, and other harmful or inappropriate content.
• Apply moderation decisions consistently and fairly, using established guidelines and discretion.
• Provide feedback to improve moderation tools, workflows, and policies.
• Stay informed about cultural trends, language nuances, and online behavior relevant to the Filipino community.

Qualifications:

• A Bachelor's degree in Malikhaing Pagsusulat, Philippine Studies, Education major in Filipino, or any Filipino-related four-year course.
• Fluency in Tagalog and English (C1 level), both written and spoken.
• Strong understanding of Filipino culture, slang, and digital communication styles.
• Comfortable reviewing NSFW content, including graphic, explicit, or sensitive material.
• Prior experience in content moderation, customer service, or a related field is preferred.
• High attention to detail and ability to make quick, accurate decisions.
• Willingness to work onsite in Mandaue City or Muntinlupa City on a rotating shift schedule, including weekends and holidays.

Job Type: Full-time

Work Location: Remote

About the role

We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team at AROUND THE WORLD MANPOWER SERVICES INC.'. This is a full-time role based in Cebu City Cebu, where you will play a vital part in providing exceptional customer service to our clients through virtual channels.

What you'll be doing

• Responding to customer inquiries and requests via phone, email, and chat in a timely and professional manner
• Providing accurate information and effective problem-solving to address customer concerns
• Maintaining detailed records and documentation of customer interactions
• Identifying opportunities to enhance the customer experience and suggesting improvements
• Collaborating with cross-functional teams to ensure consistent and seamless service delivery
• Adhering to company policies, procedures, and quality standards

What we're looking for

• 1-2 years of experience in a customer service or call centre role, preferably in the Call Centre & Customer Service industry
• Excellent communication and interpersonal skills, both written and verbal
• Strong problem-solving and critical thinking abilities
• Ability to work effectively in a team and independently
• Proficient in using computer software and virtual communication tools
• Adaptable and able to thrive in a fast-paced, dynamic environment
• Passion for delivering exceptional customer service

What we offer

At AROUND THE WORLD MANPOWER SERVICES INC.', we are committed to providing a supportive and rewarding work environment. Our team enjoys:

• Competitive salary and performance-based bonuses- Comprehensive health and wellness benefits- Opportunities for career development and growth- Flexible work arrangements to support work-life balance- A positive and collaborative work culture

About us

AROUND THE WORLD MANPOWER SERVICES INC.' is a leading provider of innovative workforce solutions, offering a wide range of services to clients across diverse industries. With a strong focus on excellence, we are dedicated to empowering our employees and contributing to the success of our clients.

If you are passionate about delivering exceptional customer service and are ready to join a dynamic and growing organisation, we encourage you to apply now

About the role

We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team at RECRUITMENT CENTER PHILIPPINES INC.' in . As a Customer Service Representative, you will be responsible for providing outstanding support and assistance to our clients through virtual channels. This is a full-time opportunity with flexible work options available.

What you'll be doing

1. Handle inbound customer inquiries and requests through phone, email, and chat channels
2. Actively listen to customers, understand their needs, and provide efficient and effective solutions
3. Maintain a positive and professional demeanour while delivering exceptional customer service
4. Accurately document customer interactions and follow up as needed
5. Identify opportunities to improve customer experience and provide feedback to the team
6. Collaborate with cross-functional teams to resolve complex customer issues
7. Adhere to company policies, procedures, and quality standards

What we're looking for

1. Previous experience in a customer service or call centre environment, preferably in the Call Centre & Customer Service industry
2. Strong communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds
3. Excellent problem-solving and critical thinking skills to identify and resolve customer issues
4. Proficient in using computer systems and various software applications
5. Ability to work efficiently in a fast-paced and dynamic environment
6. Excellent time management and multitasking skills
7. A positive and customer-centric attitude

What we offer

At RECRUITMENT CENTER PHILIPPINES INC.', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health insurance coverage
2. Generous paid time off and holiday leave
3. Opportunities for professional development and career advancement
4. Team-building activities and social events
5. Flexible work arrangements to promote work-life balance

About us

RECRUITMENT CENTER PHILIPPINES INC.' is a leading provider of innovative solutions in the Call Centre & Customer Service industry. With a strong focus on customer satisfaction, we strive to deliver exceptional service to our clients. Our talented and dedicated team is the driving force behind our success, and we are committed to providing a dynamic and supportive work environment that empowers our employees to thrive.

Apply now and join our team

About the role

We are seeking a talented Call Center Agent to join our dynamic team at TOTAL PERFORMANCE MANPOWER SUPPLY CORP'. As a Call Center Agent, you will play a crucial role in providing exceptional customer service and support to our clients. This full-time position is based in Cebu City, Cebu, offering the flexibility of remote work options.

What you'll be doing

• Responding to incoming customer inquiries and requests via phone, email, or chat in a professional and efficient manner
• Providing accurate information and effective problem-solving to address customer concerns
• Maintaining detailed records of customer interactions and following up as necessary
• Collaborating with cross-functional teams to ensure seamless service delivery
• Contributing to the continuous improvement of customer service processes and procedures
• Adhering to relevant policies, regulations, and industry best practices

What we're looking for

• Strong communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
• Excellent problem-solving and decision-making abilities, with a focus on delivering exceptional customer service
• Proficiency in using computer systems and software, including customer relationship management (CRM) tools
• Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously
• Familiarity with the call centre industry and customer service best practices
• Fluency in English, both written and verbal

What we offer

At TOTAL PERFORMANCE MANPOWER SUPPLY CORP', we provide a supportive and collaborative work environment that fosters professional growth and development. Our competitive benefits package includes:

• Attractive compensation and incentive schemes
• Comprehensive health and wellness benefits
• Opportunities for career advancement and skill enhancement
• Work-life balance initiatives, including flexible work arrangements
• A dynamic and inclusive company culture

About us

TOTAL PERFORMANCE MANPOWER SUPPLY CORP' is a leading provider of high-quality workforce solutions, specialising in call centre and customer service operations. With a strong presence in Cebu City, we are committed to delivering exceptional service to our clients and creating a rewarding work environment for our employees.

If you're excited to join our team and make a meaningful impact, we encourage you to apply now.