What Jobs are available for Content Moderator in the Philippines?

Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business' optimal growth potential, may it be from the ground up or by innovative transformation.

Our Team Is Composed Of Hand-picked Talented Individuals Adapted To Handle Themselves In a Balanced Environment Of Smart And Hard Work While Maintaining a Dynamic Relationship With Stakeholders, Leaders, And Team Members. Important Decisions Revolve Around The Guidance Of Our Core Values, Especially When Choosing The Right People

• Grit. We never give up. We don't always know the answer, but we don't give up until we crack it. Sticking at it makes us stronger.
• Curiosity. We want to know you, what makes you tick and what it will take to help you grow.
• Learning. Learning is the key to mobility, growth, and transformation. It's a commitment. We're committed.
• Grace. The unconditional love for our fellow man. What is this world without love – merely a transactional scorecard of winners and losers. We don't want to reinforce that operating system. We are driving a paradigm shift to an infinite mindset where we start from the knowledge that there is plenty to go around.
• Honesty & Sincerity. Being true to ourselves. Being honest, being open, trustworthy and truthful. Sincerity provides depth to honesty, as our honesty at times can even betray us, as we all hide behind our deep pain and hurt.
• Integrity. Integrity is standing up for what we believe is right and living by our highest values.

Our philosophy leads us to invest in the best people we can find, and working side by side, we help them build the career paths they deserve.

Don't just take our word for it; experience the growth yourself

If you don't know where to start, check us out at

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Job Overview
As a Content Moderator for this platform, you will review and manage user-generated content, including user profiles and behaviors, image uploads, and 3d assets (such as virtual avatars and worlds) ensuring full alignment with community guidelines and trust and safety standards. You will be part of a high-context, fast-paced moderation environment that supports the platform's growth and fosters a safe, inclusive, and well-governed virtual community. Moderators are expected to apply consistent, policy-based decision-making and bring sharp judgment, cultural sensitivity, and attention to detail to every review.

Key Responsibilities

• Review, flag, and take appropriate action on user-generated content according to the social media platform's moderation policies.
• Monitor user profiles and behaviors, image uploads, and 3d assets (such as virtual avatars and worlds) to ensure compliance with evolving platform guidelines.
• Log decisions accurately and completely, maintaining documentation for audit and training purposes.
• Use sound, independent judgment to evaluate nuanced or edge-case violations.Identify patterns or risks in user behavior and report issues that may impact platform safety.
• Stay up to date on moderation trends, product updates, and community expectations.
• Participate in regular training sessions and calibration reviews to ensure consistency across the team.
• Collaborate with leads, QAs, and peers to maintain a high-quality, high-integrity moderation program.
• Contribute feedback for continuous improvement in moderation processes, tools, and policy coverage.
• Maintain availability for rotating shift schedules within a 7-day coverage model aligned to US Eastern hours.
• Perform other duties as assigned.

Required Qualifications

• Education: At least college level or equivalent
• Experience: 0-3 years of experience in a content moderation, trust & safety, or related support role.
• Skills: Cultural awareness and empathy when working with a diverse global user base.

• Languages: Above average fluency in English

• Strong written and verbal English communication skills

Preferred Qualifications

• Education: Bachelor's/College degree
• Experience: Content Moderation experience is a plus

Core Competencies

• Demonstrated ability to make consistent decisions in a high-volume, fast-moving environment.
• Strong critical thinking and problem-solving skills.
• Sharp attention to detail and high accuracy in logging and documentation.
• Ability to balance speed and quality under time-sensitive conditions.
• Comfort working with abstract, culturally nuanced, or sensitive content.
• Flexibility to adapt to shifting workflows and evolving policies.
• High level of professionalism, integrity, and accountability.
• Familiarity with internet research, data validation, and user-generated content dynamics.

Working Conditions

• Work Hours: Willing to be assigned to night shift, amenable to shifting schedules
• Work Setup: Onsite

About Enshored
Enshored is the leading outsourcer for start-ups. We're here for the innovators, for the scalers. We're here for the creators, for the makers, for the horizon scanners who saw it and then went out there and built it. We believe that when our people thrive, our clients thrive too. When we all thrive, the world becomes a better place.

At Enshored, this means: We support our people to achieve their potential and contribute to their best ability through structured learning and career development. We embrace diversity. We understand that people are all different and need different challenges. We don't treat individuals as cogs in the machine. We provide the environment, tools, and support system to thrive.

Join our awesome # team

What you'll be doing

• Review user-generated content across various online platforms and identify any inappropriate, harmful or policy-violating material
• Take appropriate actions to remove, flag or escalate content as per company guidelines
• Provide detailed reports on content moderation activities and trends
• Collaborate with cross-functional teams to continuously improve content moderation processes and policies
• Train and mentor junior content moderators to ensure consistent application of moderation standards
• Stay up-to-date with evolving online safety regulations and best practices in the industry

Qualifications:

• Senior High School or High school old curriculum graduates with good communications are welcome to apply
• Preferably with at least 1 year of Content/Video Moderator on a BPO set up
• Should be willing to work onsite on a shifting in BGC, Taguig

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

*Terms and conditions apply

Interested? Here are ways to reach us:

• Please make sure to complete this application form:
• Send a message to Steph)

Join our awesome # team

Job Description

Job Title: Content Moderator

Req Id:

City: Quezon City

State/Province: Manila

Posting Start Date: 10/30/25

Wipro Limited (NYSE: WIT, BSE: , NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at

Job Description:

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs

Roles and Responsibilities:

• Enforce account's policy guidelines while reviewing complaints from the account's online community.
• Looking for spam within platform and complete video review for removal from the platform
• Deliver excellent customer service and ensure customer satisfaction in transactions
• Ensure accurate documentation of each transaction
• Attend to customer queries, concerns and complaints and provide first time call and / or transaction resolution
• Escalate transactions to proper parties following proper protocols
• Ensure compliance to all company policies and procedures
• Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
• Keep all company information which includes customer information confidential and secured

Qualifications:

• Completed at least 2 years in college (passed 60 college units)
• Experience in similar role may be required in specific programs with varying years of experience
• Open to freshers

Mandatory Skills:

• Customer service orientation
• Excellent English communication skills (verbal and written) with neutral accent
• Exceptional problem-solving and analytical abilities. Strong leadership, organization, communication, interpersonal, and teamwork skills
• Familiarity with Internet technologies and related policy and regulatory environments
• Computer and keyboard skills (working knowledge of PCs e.g. MS Office)

Additional Skills:

• Teamwork
• Reasonable analytical skills
• Situation handling skills
• Good motivational fit (job, organization, location)
• Willing to work on shifting schedules, graveyard shift, holidays or rest days as may be required by business exigencies

Deliver

No

Performance Parameter

Measure

1

Process

No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback

2

Self- Management

Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Content Management .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Job Title: Content Moderator

Work Arrangement:
Full Time Onsite- Pasay, Philippines

Content Moderator will be responsible for reviewing, monitoring, and moderating user-generated content to ensure it aligns with our community guidelines and legal standards. This role plays a crucial part in maintaining a safe, respectful, and engaging environment for our users by identifying and removing inappropriate or harmful content. The ideal candidate has strong analytical skills, excellent judgment, and the ability to handle sensitive material with professionalism.

Duties/Responsibilities:

• Monitor and review user-generated content (text, images, video, etc.) across platforms to ensure it adheres to company guidelines.
• Remove or report content that violates policies, including but not limited to spam, hate speech, graphic violence, nudity, and harassment.
• Escalate complex or sensitive cases to the appropriate internal teams.
• Provide feedback and suggestions to improve moderation processes and community guidelines.
• Maintain accurate and detailed records of actions taken during moderation.
• Collaborate with cross-functional teams including Trust & Safety, Legal, and Customer Support.
• Other ad hoc tasks to be assigned.

Qualifications:

• Must have at least 1 year experience with Content Moderation
• Amenable to work on a fixed night shift schedule
• Willing to work in Double Dragon Pasay
• Good command of the English language

Social Media Account

• 100% Nonvoice account
• Earn up to 23k salary plus incentives and night differential (salary is negotiable)
• Must be willing to work in Bridgetowne, Pasig
• Virtual hiring process
• Open to all College Graduates

Job Types: Full-time, Permanent

Pay: Php19, Php23,000.00 per month

Benefits:

• Flexible schedule
• Paid training
• Pay raise

Work Location: In person

We are hiring for Content Moderators for our US Pioneer Campaign. Join our # team

What we're looking for:

• Should have at least 6 months of Content Moderator experience
• Must have good and oral communications skills
• Must be willing to work onsite on a shifting in BGC, Taguig

Other info:

• Application Process: 1 Day hiring (Onsite process)
• Work set up: Onsite
• Schedule: Night/Shifting

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Send a message to Steph)
• Send your CV via email:

Join our awesome # team

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Application Question(s):

• Can you start ASAP?
• Are you comfortable to work on a shifting schedule? (Please do not leave this question unanswered)
• What city are you currently residing at? (Please do not leave this question unanswered)
• How much is your current and expected salary? (Please do not leave this question unanswered)
• Walk in and look for STEPHANIE- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig
• Please make sure to complete this application form:
• Do you have any residence near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
• Have you applied and dropped by in our office within the last 6 months? (Please do not leave this question unanswered)
• Are you comfortable to report onsite? (Please do not leave this question unanswered)

Education:

• Senior High School (Preferred)

Experience:

• BPO: 1 year (Preferred)
• Content Moderator: 1 year (Preferred)
• Video Moderator: 1 year (Preferred)
• Text Moderator: 1 year (Preferred)

Work Location: In person

We're Hiring Join Our Growing Team

Be part of an exciting CONTENT MODERATOR ACCOUNT and take the next step in your career We're looking for passionate and dedicated individuals to join our newest batch.

Position: Content Moderator (Non Voice Support)

Account: Local Social Media Platform Account

Location: Onsite – McKinley, Taguig City

Schedule: Shifting schedule

Job Qualifications:

• At least a Senior High School graduate with minimum of 6 months experience as a Customer Service or Technical Support Representative in a BPO setting
• College graduates with no BPO experience are welcome to apply.
• Knowledgeable and passionate about leading E-commerce products and services standards while keeping up to the trends/changes.
• Good to excellent communication skills

Job description

• Review and monitor user-generated content (reviews, comments, product listings) for compliance with company policies and community guidelines.
• Ensure all content is appropriate, accurate, and free of offensive or harmful material.
• Flag and escalate inappropriate content for further action when necessary.
• Maintain product listings by checking for accuracy, relevancy, and consistency with brand standards.
• Collaborate with the customer service team to address content-related customer inquiries and concerns.
• Use content moderation tools and reporting systems to track and report trends in user activity.
• Stay updated on industry trends and platform policies to ensure ongoing compliance.
• Provide regular feedback on content moderation procedures and suggest improvements.

At Transcosmos, our mission is to leverage customer insights to always be client's most trusted partner. As an Asian-originated company, our vision is to create a global society where everyone is equal and treated with respect. Transcosmos emphasize customer-oriented approach by putting customers as our priority and value their feedback. Employee-oriented approach by working as an entity to achieve mutual organizational goals. As professionals, we work with pride, confidence and passion to fulfill responsibilities and accountabilities.

Rewarding Career

We support and encourage our people to grow in more than one dimension, to achieve all they can be both professionally and personally. As such, we provide our talents with opportunities to embrace changes, promote equal career advancement and growth, thus get rewarded.

Connected Team

We prioritize mutual understanding, open communication and empowerment to lead things and get everyone connected in the same page. This is manifested through sense of camaraderie, internal alignment, cooperation and collaboration across teams, territories and continents.

Intrinsic Values and Culture

We practice unique values and culture composition where local culture is prioritized and driven to immerse in global culture. It encompasses all aspects inclusive of fostering professional relationship enriched with transparent communication and mutual beliefs on gender equality, demographics, diversity and inclusion.

• Ensure that calls and transactions are handled professionally (German and English).
• Receives transactions from users regarding customer service, content-related, or other inquiries based on the scope of support provided by contract to Foundever clients, ensuring that all communication with customers is within the guidelines of the client.
• Determines appropriate action to be taken on the customer's behalf, which may include problem determination and appropriate next steps. Informs customers of the appropriate next steps and works with the customer to achieve issue resolution.
• Maintains proficiency in programs, products, and/or content moderation platforms assigned and is accountable for providing accurate and appropriate responses to users and customers of our clients.
• Ensures compliance with client policies and guidelines related to content review and moderation, maintaining a high level of accuracy, consistency, and confidentiality.
• Properly escalates product or content issues that are irresolvable and not available on the knowledge base.
• Attends trainings, workshops, seminars, and focus group discussions scheduled by the team.
• Perform other duties as assigned.

Qualifications:

• Experience in the BPO industry is an advantage and a preference only.
• Experience in a content moderation or customer service environment is an advantage and a preference only.

Work Set-up:
Remote

Start Date:
ASAP

Schedule: T
raining will likely be on PST (2 weeks training), regular working hours 12MN-9AM

Equipment:
Company provided

What does a day in the life of a Content Moderator look like?

• As a Content Moderator, you will be responsible for maintaining order and ensuring a positive and welcoming environment within the community.
• Day-to-day duties will include monitoring conversations and enforcing community rules.
• Work closely with a team of developers and Content Moderators to ensure the server runs smoothly and the community has a great experience.
• Handle a large volume of user interactions and feedback.
• Continuously improves knowledge of products, services, and processes by participating in training programs and continuous learning modules
• Maintains a positive, empathetic, and professional attitude toward users and colleagues at all times
• Adheres to company policies and procedures
• Meets or exceeds performance targets for related KPIs
• Performs other duties as assigned

What are the required qualifications of a Content Moderator?

• 4-year college degree or equivalent business experience.
• 1-2+ years previous experience in content moderation via
  Discord and/or Reddit
  (Open to freelancers)
• Experience in moderating community with
  100k or more members
• Familiarity with popular moderation bots such as Dyno, Xenon, AutoMod or Carl-bot.
• Good communication skills, both verbal and written
• Proficient in using computers and various software applications.
• Ability to stay calm and rational under pressure and remain committed to maintaining a positive environment.
• Knowledge of common moderation practices such as banning, muting, and deleting accounts and messages.
• Ability to identify and address abusive and problematic behavior, including harassment, hate speech, and trolling.
• Understanding of basic security measures such as requiring two-factor authentication for access to servers.
• Familiarity with managing the flow of conversations and keeping conversations on-topic.

Ninja Perks and Benefits

*Full time employees

• Competitive compensation
• Adherence to government-mandated benefits
• Retirement Savings Program with Company Matching
• Life Insurance
• HMO on day 1
• Paid time off, birthday leave
• Bonus and incentive plans
• Opportunities for skills training and personal and professional development
• Employee Referral Program

Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow Are you ready?

If you are interested, you can access your instant interview here:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.