301 Jobs in Negros Oriental

QUALIFICATIONS:

• Candidate must possess Bachelor's/College Degree in any field.
• Required language(s): Filipino, English
• 5 Year(s) of working experience in Retail Industry.
• Required Skill(s): Excellent Organizational Skills, Leadership and Communications Skills, People Management Skills, Coaching Skills, Merchandising Skills
• Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Sales - Retail/General or equivalent.
• Amenable to work in Jimalalud Negros Oriental FS

JOB RESPONSIBILITIES:

• Responsible for the store's sales achievement and growth.
• Set up of gondolas and merchandise display.
• Ensure that the store's daily operation is properly managed.
• Keeping the store tidy and clean.
• Organize & arrange merchandise in the product selling area.
• Greeting & Serving Customer.
• Maintain stability & reputation of the store by complying with legal requirements.
• Recruiting, Select, Training, Coaching & Disciplining employee; monitoring & appraising job responsibilities.
• Provide constructive guidance to team on effective operations.
• Protects employees & customer by providing safe & clean store environment.
• Daily Bank-in of store sales.
• Stocking & Order Own Use Item & small notes needed.
• Complete, Update & Report (Sales, New Staff Hiring, Assignment, Case) to HQ & Superior.
• Sending Document related to HQ and Superior.
• Working within established Guideline & SOP.
• Any other responsibility assigned by the Asst. Branch Manager/ Branch Manager.

Job Description

The Real Time Management Specialist monitors live operations, makes immediate staffing adjustments, and ensures service level targets are met throughout the day. This role requires quick decision-making abilities and strong understanding of real-time operational dynamics.

Key Roles and Responsibilities

• Monitor real-time service levels, queue volumes, and agent availability

• Make immediate staffing adjustments to maintain service targets

• Coordinate with operations teams on break schedules and agent movements
• Manage intraday schedule changes and emergency coverage

• Track and communicate service level performance throughout the day

• Escalate capacity issues and recommend solutions

• Maintain real-time dashboards and communication channels

• Document intraday activities and performance variances

Required Knowledge and Skills

• 1-3 years experience in real-time management or operations

• Strong understanding of contact center metrics and KPIs

• Knowledge of real-time management principles and best practices

• Experience with workforce management real-time modules

• Ability to work under pressure and make quick decisions

• Strong communication and coordination skills

• Mathematical aptitude for quick calculations

Technical Expertise and Tools

• Real-time management modules in WFM systems

• Contact center monitoring dashboards

• Communication systems (chat, phone, email)

• Excel for quick analysis and calculations

• Telephony and ACD reporting systems

• Real-time collaboration tools

Personal Characteristics and Competencies

• Excellent multitasking and prioritization abilities

• Quick decision-making under pressure

• Strong attention to detail and accuracy

• Proactive monitoring and anticipation skills

• Effective communication across multiple channels

• Calm demeanor during high-stress situations

WHAT WILL YOU DO:

• Maintain vehicles and equipment in proper condition to ensure operational efficiency.
• Ensure safe transportation of the vehicle and its passengers to their destination.
• Provide support in managing van stock inventory, including the handling of receipts and issuances.
• Assist in maintaining accurate inventories of promotional items and point-of-sale (POS) materials.
• Collaborate closely with the Territory Execution Representative and Territory Sales Representative to manage trade relationships and implement effective merchandising strategies.
• Serve as a reliever in the absence of the Territory Execution Representative, ensuring continuity of operations.

YOU ARE:

• Preferably college graduate or vocational graduate. High School graduates are welcome to apply
• Minimum of 2 years of successful driving experience, preferably in FMCG.
• Passionate about achieving both individual and team goals.
• Demonstrates a strong desire and ability to learn.
• Adaptable, flexible, and open to change.
• Must hold a Professional Driver's License with Restriction Code 123 or ABC.

Education:

Graduate of any Technical or IT-related courses (such as BS Computer Engineering, Electronic and Communication Engineering, Electronics and Computer Technology, Computer Science and Information Technology)

Must have:

• At least 3 years' work experience in Technical Support Field in a BPO setting

• At least 1 year experience in a supervisor role

• Experienced in technical support, Ticketing systems, and typical corporate IT client end-user requirements

• Proficient in internet usage, Microsoft Office products, various Operating Systems and other productivity tools

• Working knowledge in the implementation or compliance to external Quality and Audit standard such as ISO 9001, ISO 27001, PCIDSS, etc.

• Working knowledge in Network and System Administration

• Expertise in the installation of programs, including client programs (e.g., Installing and Configuring Windows 7 Client; or 70-270Configuring and Administering Windows XP Client; Managing and Maintaining a Windows Server 2003; or Implementing, Managing and Maintaining Windows Server 2003)

Preferred Certification/s:

1. CompTIA IT Fundamentals (ITF+) Training and Certification

2. CompTIA A+ Certification Training and Certification

3. ITIL 4 Foundation Training and Certification

4. ECQA Certified IT-System Support Engineer (ITSE) training and certification

5. Modern Desktop Administrator Associate training and certification

6. DevOps Fundamentals training and certification

7. Other trainings and certifications related to existing systems, database, network, telecommunications and security techologies e.g. Windows Server 2012, 2016, 2019, Citrix, Dell EMC, Verint, Veeam, Nimble Storage, MS-SQL server, Synology, HP, Amazon Workmail, Office 365, Exchange Server, Skype of Business, MS Teams, AWS, GoDaddy, MS Azure, Nutanix, MS Hyper-V, VMWare, Dell EMC, Veeam, Nimble Storage, MS-SQL server, Synology, HP, cisco, solarwinds, F5 networks, GlobalProtect VPN, PaloAlto Networks, RSA SecureID, Avaya, Lgorithm, WebRTC, Genesys, Dinstar, Yeastar, Teltrac Communications, McAfee, Sophos Endpoint Protection, Sophos Intercept X, PaloAlto Traps Security Manager, Somansa DLP, Qualys, Firemon, Tripwire File Integrity Monitoring, Gemalto Tokens, Safeguard Enterprise Encryption

The Project Nurse deals with all the health issues, conducts first aid to all injured and ill employees, updates and maintains medical records and conducts inventory of medicines and supplies of the clinic at project/site locations.

Job Description:

• Performs routine medical/first aid procedures, monitors and administers sick leave credits of employees, conduct welfare activities and attends to medical needs of team members.
• Refers team members to external health services delivery as needed.
• Conducts monthly inventory of medicines and other medical supplies to ensure availability at all times.
• Reports all work-related incidents/accidents to Safety section for investigation and corrective action.
• Complies with the proper operating procedures of safety and health standards/ regulations.
• Supports and implements Environmental Management System with respect to their job.
• Adheres to policies/ procedures, Employee Code of Ethics and Conducts, and Corporate Governance.
• Protects intellectual property, company propriety and confidential information.
• Performs other functions as may be assigned from time to time by superior.

Job Requirement:

• Must be a registered nurse
• At least one (1) year of work experience in the same field
• Preferably an active member of the Occupational Health Nurses Association of the Philippines
• Ability to perform basic and advanced life support
• Willing to be assigned to project sites

Employment Status: Project Hire

Work Schedule: Mondays to Saturdays (7am – 4pm)

Work Set-up: On Site

Job Description

The Quality Assurance (QA) Analyst will support the quality assurance effort by systematically reviewing customer interactions and applying established quality standards to approved quality scorecards.

This role aims to ensure that quality assurance is applied in an independent, objective, and neutral manner. The goal is to enhance the customer experience and overall quality of the operators' interactions with visitors.

The QA analyst also plays a key role in minimizing company exposure by reducing business risk through continuous improvement of business processes and adherence to corporate policies and procedures.

Role and Responsibilities:

• Monitor and evaluate voice/non-voice transactions
• Perform live or remote monitoring
• Provide quality performance feedback to the operators and their immediate superiors.
• Roll out quality-related updates to operations
• Work in partnership with the operations leadership, along with the process of disseminating the information, to ensure improvements.
• Participate in a calibration session to review the performance and consistency of scoring.
• Create and implement quality guidelines for standardization
• Support operations in case of staffing issues and be flexible enough to help out and perform as one of the support team members.
• Quality root cause analysis
• Coordinate with other departments for process implementations/improvements
• Provide tracking and reporting of Quality Assurance metrics.
• Report creation and preparation for performance analysis

Preferred Skills:

• Excellent oral, written, and interpersonal communication skills
• Experience persuading the audience and front-line employees to support new initiatives
• Exceptional listening skills
• Problem-Solving skills
• Excellent ability to identify and analyze data for trends
• Experience in providing feedback
• Excellent time management
• Ability to multitask and perform in a constantly changing environment
• Experience managing and driving team calibration to QA requirements
• Strong organizational, planning, and prioritization skills
• Capacity to present oneself professionally in public
• At least 6 months of Quality Assurance Analyst experience in the BPO industry is preferred.

Responsible for managing a team of internal and outsourced staff responsible for the operation, maintenance, and upkeep of the facility and equipment in coordination with internal departments, service contractors, and suppliers to ensure that the store in general is maintained and aligned with the store standards and more importantly serving the store operation requirements.

We have an exciting opportunity for a Paralegal to join our team. This role is based in Dumaguete, Philippines, and will be responsible for providing efficient and effective administrative support to a team of lawyers throughout the property settlement transaction cycle.

This role is Monday to Friday, working onsite at the Dumaguete office.

The successful candidate will be responsible for:

• Drafting and preparing documents and contracts.
• Conducting property and company searches.
• Instructing legal assistants via the project tasker workflow to open files and create new matters.
• Obtaining rates certificates.
• Managing client reporting via Plan IT and HighQ portal, providing regular updates on the project status.
• Preparing settlement checklists and monitor key dates and requirements for settlement.
• Preparing statement of adjustment.
• Completing duties online portal via the Duties Online.
• Preparing and sending post-settlement documents, (e,g. notice of assessments, notice of acquisitions and notice of attornments).
• Updating internal records on the project and finalise closing letters to clients.
• Registration with land and water register.
• Submitting FIRB notifications.
• Completing and updating FIRB recording for clients.
• Receipting deposits funds.
• Preparing paperwork for any fixed term deposits.
• Provide regular updates to supervising solicitors on key milestones and issues.
• Maintain accurate matter files.

About you

You will ideally have the following skills and experience:

• Previous experience or knowledge of settlements as a paralegal or conveyancer is desirable.
• Exceptional attention to detail, ensuring accuracy in all tasks.
• Highly developed organisational skills, with the ability to manage competing priorities and meet tight deadlines.
• Strong verbal and written communication skills.
• Proven ability to thrive in a fast-paced, high-volume environment.
• Advanced skills in Word, Outlook and Excel.
• Strong commitment to reliability and punctuality.
• Strong problem-solving skills, with the ability to troubleshoot and resolve issues independently.
• Proactive mindset, with the ability to take initiative without being prompted.
• Ability to maintain strict confidentiality of client and firm information.

Overview

The Compensation and Benefits Officer is responsible for the effective administration of both government-mandated and company-initiated benefits, ensuring compliance with labor laws and internal policies. This role also manages payroll-related concerns, develops and updates benefit policies, and provides guidance to employees regarding compensation, benefits, and government processes.

Key Responsibilities

• Administer government-mandated and company-initiated benefits, ensuring accuracy, compliance, and timely processing.
• Conduct new hire orientation focused on payroll guidelines, benefits eligibility, and availment procedures.
• Develop, implement, and revise company policies related to employee benefits, including guidelines and procedures for new or updated programs.
• Oversee employee benefit programs and conduct periodic reviews and studies to enhance competitiveness and employee satisfaction.
• Prepare communication materials such as posters and infographics to disseminate government updates; conduct employee orientations when required.
• Manage health-related benefits administration, including but not limited to:
• HMO orientation for new hires
• Review of maternity and sickness benefit computations
• Assistance with Magna Carta leave provisions
• Handle government reporting requirements for new hires across all mandated agencies.
• Prepare PhilHealth requirements and assist employees with government loan certifications, applications, and continuation of loan payments.
• Compute and disburse final pay for resigned employees in coordination with Finance.
• Reconcile monthly government contributions and loans for remittance, ensuring accurate posting and reporting.
• Respond promptly to employee concerns regarding benefits and payroll, providing resolutions in a timely manner.
• Drive process improvements in compensation and benefits administration and maintain updated documentation.
• Stay informed of changes in laws, regulations, and best practices related to payroll and benefits administration.
• Perform special projects and additional tasks as assigned by management.

Preferred Skills and Qualifications

• Bachelor's degree in Human Resources, Business Administration, Finance, or related field.
• Minimum of 2–5 years of experience in compensation and benefits, payroll administration, or HR operations.
• Strong knowledge of Philippine labor laws, tax regulations, and government-mandated benefits.
• Proficiency in Microsoft Excel and HRIS systems.
• Excellent analytical and problem-solving abilities.
• Strong attention to detail, accuracy, and organizational skills.
• Effective communication and interpersonal skills.
• Ability to manage confidential information with the highest level of discretion.

Job Types: Full-time, Permanent

Pay: Php23,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• On-site parking
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Staff meals provided
• Transportation service provided

Work Location: In person