85 Jobs in Lemery

Nursing Assistant

Batangas City, Batangas Fresenius Medical Care North America

Posted 2 days ago

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Job Description

**Fresenius Medical Care** is the world's leading provider of dialysis products and services. We care for people with chronic kidney failure, of whom around 3.4 million worldwide depend on dialysis treatment. Thanks to our decades of experience in dialysis, our innovative research, and our value-based care approach, we can help them to enjoy the very best quality of life.
We are a **People-Centric organization** , capitalizing on our harmonized global values of being **Collaborative, Proactive, Reliable, and Excellent.**
Our compensation strategy approach follows our **Total Rewards Philosophy** of driving and differentiating performance to attract, retain, and engage talents. We provide competitive pay, reward and benefits programs, and learning and development opportunities.
**Pay**
- Offers Competitive Base Pay with a premium on experience and competency
**Reward Programs**
- Individual and Team Recognition Programs
**Benefits**
- 13th Month Pay
- With Mandatory SSS, Pag-ibig and Philhealth Benefits
- Allowances
- Comprehensive HMO, Group Life, and Personal Accident Insurance Coverage
- Retirement Program
- Vacation and Sick Leave Credits
- Annual Physical Examination and Vaccination Program
- Flu, Pneumonia and Hepa B Vaccines
**Learning and Development**
- Career Development Opportunities
Talk to us to learn more!
**DUTIES AND RESPONSIBILITIES:**
1. Assists in the preparation of materials ie fistula kits, bloodlines, subkits, subclavian kits, etc. Ensure that all items required for dialysis treatment are in good condition prior to actual treatment,
2. Assists Dialysis Nurse in the preparation of the dialysis machine prior to treatment such as priming of bloodlines and dialyzer, and during pre- and post-dialysis weight
3. Assists in patient admission procedures such as taking of vital signs, preparation of documents
4. Assist in recording data in the NephroWeb to ensure that all pertinent clinical and patient information are kept updated
5. Ensures all specimens are appropriately packaged, labeled, sealed according to policies and procedures relating to shipment of blood or body fluid specimens and potentially hazardous material, prepares specimens for shipment and monitors delivery and submission of specimens and receipt of results
6. Reports malfunctioning dialysis equipment or apparatus such as Bp app, glucometer, thermometer, pulse ox, Glucometer to Charge Nurse, Team Leader or Unit Head
7. Ensures all patient stations, including machines and dialysis chairs, are clean and free of blood spills and other foreign matter.
8. Monitors vital signs as per doctor's order; assess patient condition during treatment
9. Assist with the coordination of patient transportation if necessary and perform other patient care related errands such as getting medication from the refrigerator, getting blood for transfusion, getting dialyzers from the Dialysis Technicians, etc.
10. Assists nurses in receiving patients into the treatment area, transporting them into the dialysis station
11. Monitor patient admission for renal update, encode and submit necessary patient information to PRDR
12. Develops and maintains positive relationships through effective and timely communication with all customers
JOB REQUIREMENTS
+ Underboard, BSN Graduate
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Treasury/Accounts Receivables Associate

Batangas City, Batangas Fresenius Medical Care North America

Posted 2 days ago

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Job Description

**Fresenius Medical Care** is the world's leading provider of dialysis products and services. We care for people with chronic kidney failure, of whom around 3.4 million worldwide depend on dialysis treatment. Thanks to our decades of experience in dialysis, our innovative research and our value-based care approach, we can help them to enjoy the very best quality of life.
We are a **People-Centric organization** , capitalizing on our harmonized global values of being Collaborative, Proactive, Reliable, and Excellent.
Our **compensation strategy approach follows our Total Rewards Philosophy** of driving and differentiating performance to attract, retain, and engage talents. We provide competitive pay, reward and benefits programs, and learning and development opportunities.
**Pay**
- Offers Competitive Base Pay with premium on experience and competency
**Reward Programs**
- Individual and Team Recognition Programs
**Benefits**
- 13th Month Pay
- With Mandatory SSS, Pag-ibig and Philhealth Benefits
- Free Clinic Uniform
- Allowances
- Comprehensive HMO, Group Life, and Personal Accident Insurance Coverage
- Retirement Program
- Vacation and Sick Leave Credits
- Annual Physical Examination and Vaccination Program
- Flu Vaccine
**Learning and Development**
- Career Development Opportunities
**Talk to us to learn more!**
**DUTIES AND RESPONSIBILITIES (Treasury Associate)**
+ Cash Management and Reporting - Collection and Deposit
+ Prepares and ensures completeness of ORCS
+ Uploads scanned Charge Slip, Official Receipt and Deposit slip in OneDrive
+ Daily updating of BIR Books of Accounts (Cash Journals)
+ Prepares Medical Abstract, Endorsement Letter and Scheme of Quotation for all funding bodies.
+ Generate PBEF daily
+ Prepares charge slip (CS)
+ Prepares PHIC Statement of Account (SOA) signed by the ARA, Unit Head and the patient
+ Upload required documents to Beacon and QNAP/OneDrive
+ Prepares PHIC admission logsheet daily (PHIC requirement)
+ Daily SAP Data Beacon extraction
+ Prepares the charge slip
**Health Maintenance Organizations (HMO)**
+ Validates Letter of Authorization (LOA)
+ Conducts verification with the HMO office in order to secure approval number
+ Prepares charge slip once approved and endorses to the patient for signature
+ Prepare Statement of Account and Transmittal Summary
+ Updates the monitoring sheet
**Other Payors Processing (PCSO)/PAGCOR/DSWD/ODESFA)**
+ Validates Guarantee Letter (GL)
+ Prepares the monitoring sheet.
+ Prepares the charge slip and endorses to the patient for signature.
+ Prepare Statement of Account and Transmittal Summary
**DUTIES AND RESPONSIBILITIES (Accounts Receivables Associate)**
**Philhealth Claims**
1. Prepares the Claim Statement Form (CSF) signed by the patient and ARA; endorses to the Doctor for review and signature
2. Prepares CF4 and endorses to the Doctor for review and signature
3. Validate data uploaded in Beacon and encode remaining data for manual input
4. Updates the PHIC monitoring sheet to account usage of benefits
**In-Patient**
1. Validates in the system of the hospital if the patient is admitted
**RTH and Denied Claims**
1. Address cause of discrepancies
2. Retrieve original documents (for Denied Claims)
3. Prepare Motion for Consideration Letter (Denied Claims)
4. Scan and upload documents to Beacon/QNAP/OneDrive
**QUALIFICATIONS for Treasury/Accounts Receivables Associate**
+ Must possess a Bachelor's/College Degree in Finance, Accounting, Business, Commerce or equivalent
+ Willing to work on shifting schedules
+ No work experience required, fresh graduates are welcome to apply
+ Can start ASAP
This advertiser has chosen not to accept applicants from your region.

Staff Nurse

Batangas City, Batangas Fresenius Medical Care North America

Posted 2 days ago

Job Viewed

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Job Description

**Fresenius Medical Care** is the world's leading provider of dialysis products and services. We care for people with chronic kidney failure, of whom around 3.4 million worldwide depend on dialysis treatment. Thanks to our decades of experience in dialysis, our innovative research and our value-based care approach, we can help them to enjoy the very best quality of life.
We are a **People-Centric organization** , capitalizing on our harmonized global values of being Collaborative, Proactive, Reliable, and Excellent.
Our **compensation strategy approach follows our Total Rewards Philosophy** of driving and differentiating performance to attract, retain, and engage talents. We provide competitive pay, reward and benefits programs, and learning and development opportunities.
**Pay**
- Offers Competitive Base Pay with premium on experience and competency
**Reward Programs**
- Individual and Team Recognition Programs
**Benefits**
- 13th Month Pay
- With Mandatory SSS, Pag-ibig and Philhealth Benefits
- Free Clinic Uniform
- Allowances
- Comprehensive HMO, Group Life, and Personal Accident Insurance Coverage
- Retirement Program
- Vacation and Sick Leave Credits
- Annual Physical Examination and Vaccination Program
- Flu, Pneumonia and Hepa B Vaccines
**Learning and Development**
- Contemporary Dialysis Practice Training Program through Fresenius Institute of Dialysis Nursing
- Career Development Opportunities
**Job Responsibilities in detail:**
**CUSTOMER SERVICE**
1. Ensures the provision of outstanding customer service to all external and internal customers including patients and staff;
2. Develops and maintains positive relationships through effective and timely communication with all customers;
3. Addresses patient-related issues in a timely manner;
4. Assess daily patient care needs and develops appropriate patient care assignments;
5. Assists the Unit Head or Team Leader in attending to the unique needs of patients, in ways that make them develop a feeling of importance and belongin-ness;
6. Assists in recording data in the NephroWeb to ensure that all pertinent clinical and patient information are kept updated;
**CLINICAL CARE** :
1. Responsible for accurate implementation of treatment prescription including Sodium (Na)modeling prescription, and Ultrafiltration modeling (where appropriate) to ensure stable treatment therapy;
2. Assesses patient's responses to their treatment therapy, and makes appropriate adjustments and modifications to the treatment plan as indicated by the prescribing physician;
3. Identifies and communicates patient-related issues and concerns to the Unit Head or Team Leader;
4. Initiates initial and annual nursing assessments and maintains an ongoing evaluation and documentation of patient care needs;
5. Actively participates in the pre-evaluation, initiation, termination, access homeostasis, and post evaluation of patients receiving dialysis treatment therapy;
6. Takes appropriate intervention for changes in patient adequacy status and troubleshooting access flow issues as identified;
7. Implements, administers, monitors, and documents patient's response to prescribed interdialytic transfusions, including timely notification of adverse reactions to the physician and/or appropriate blood suppliers;
8. Collaborates with stakeholders on Continuous Quality Improvement (CQI) presentations;
9. Reviews printed request of lab orders to ensure accuracy of lab requisitions transacted in the SAP system;
10. Ensures correct labs tubes are utilized for prescribed lab specimens and that lab draw and processing procedures are performed appropriately for all lab samples;
11. Identifies and ensures appropriate follow-through of missed labs and insufficient specimens according to company policies and procedures;
12. Ensures all specimens are appropriately packaged according to policies and procedures
relating to shipment of blood or body fluid specimens and potentially hazardous material;
13. Ensures timely delivery of lab results to concerned personnel and reports abnormal lab results to Unit Head or Team Leader
**TECHNICAL**
1. Ensures all relevant data including physician's orders, lab results, vital signs, treatment
parameters and patient treatment data are documented and stored appropriately;
2. Reviews and ensures appropriate daily completion of Hemodialysis Treatment Sheets;
ensures patient medical records are complete with appropriate information, documentation and identification;
3. Initiates, documents, and completes ongoing CQI activities including monthly reports;
4. Reviews transplant status and follows corresponding established procedures;
5. Assists in establishing patient care plans for new patients and generating various reports
related to patients and treatments;
6. Reports malfunctioning equipment or apparatus to Unit Head or Team Leader to ensure that all items required for dialysis treatment are in good working condition prior to actual treatment;
7. Assists in taking inventory of consumable and non-consumable items during assigned shift and prepares required reports as needed;
8. Ensures provision of appropriate vaccinations, immunizations, and annual Tuberculosis (TB) testing;
9. Administers medications as prescribed or in accordance with approved algorithm(s) and documents appropriate medical justification if indicated
**ADMINISTRATIVE**
1. Engages in regular discussions with the Unit Head or Team Leader with regard to personnel and patient care status as well as other related matters;
2. Collaborates and communicates with physicians, other members of the healthcare team, Technicians, Utility staff, Cashiers and co-Nurses to interpret, adjust, and coordinate appropriate and excellent patient care;
3. Verifies availability of adequate emergency equipment;
4. Assists with the coordination of patient transportation if necessary;
5. Ensures a clean, safe and sanitary environment in the dialysis facility treatment area;
6. Develops and enhances competency in the operation of all dialysis-related equipment;
7. Ensures all patient stations, including machines and chairs, are clean and free of blood spills and other foreign matter
**Qualifications:**
+ Must have a valid PRC RN License
+ Amenable to work on shifting schedules and on-call
+ Fresh board passers, and those without experience are welcome to apply
This advertiser has chosen not to accept applicants from your region.

Technician

Batangas City, Batangas Fresenius Medical Care North America

Posted 2 days ago

Job Viewed

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Job Description

**Fresenius Medical Care** is the world's leading provider of dialysis products and services. We care for people with chronic kidney failure, of whom around 3.4 million worldwide depend on dialysis treatment. Thanks to our decades of experience in dialysis, our innovative research and our value-based care approach, we can help them to enjoy the very best quality of life.
We are a **People-Centric organization** , capitalizing on our harmonized global values of being Collaborative, Proactive, Reliable, and Excellent.
Our **compensation strategy approach follows our Total Rewards Philosophy** of driving and differentiating performance to attract, retain, and engage talents. We provide competitive pay, reward and benefits programs, and learning and development opportunities.
**Pay**
- Offers Competitive Base Pay with premium on experience and competency
**Reward Programs**
- Individual and Team Recognition Programs
**Benefits**
- 13th Month Pay
- With Mandatory SSS, Pag-ibig and Philhealth Benefits
- Free Clinic Uniform
- Allowances
- Comprehensive HMO, Group Life, and Personal Accident Insurance Coverage
- Retirement Program
- Vacation and Sick Leave Credits
- Annual Physical Examination and Vaccination Program
- Flu, Pneumonia and Hepa B Vaccines
**Learning and Development**
- Career Development Opportunities
**Talk to us to learn more!**
**DUTIES AND RESPONSIBILITIES:**
+ Prepares (e.g., rinses, disinfects) machines and equipment prior to hemodialysis treatments, removes disposables and cleans station after each treatment, and cleans/disinfects dialysis machines according to procedure.
+ Calibrates reprocessing machines prior to the start of every shift and collects used dialyzers in assigned area on account of the need to prevent and control spillage and contamination.
+ Reprocesses used dialyzers and assesses these in terms of acceptability, labels these and records its re-use number, and ensures these are monitored and stored in an orderly manner.
+ Conducts preventive and predictive maintenance of dialysis machines and equipment, thru regular consultation with maintenance records and clinic personnel.
+ Coordinates with Technical Services personnel on the repairs made on dialysis machines and equipment and assists them on all remedies made thereon.
+ Prepares consumables needed for treatment, and ensures availability of supplies at stock room by coordinating with concerned personnel on stock replenishment.
+ Prepares progress reports on all machines and equipment detailed in the clinic in aspects pertaining to utilization rate, maintenance history, and pending repairs as well.
+ Assists staff nurses in pre- and post- dialysis assessment of patients, emergency operational procedures, and conduct of CPR on patients during cardiac arrest situations. Provides appropriate documentation, when and where applicable.
+ Assists the Unit Head in coordinating with Purchasing Group in terms of the delivery status of machinery/equipment parts ordered, and updates maintenance records accordingly.
+ Maintains cleanliness and orderliness in the clinic's facilities, as well as in ensuring that all items in the stock room are secure
+ Works closely with Facilities in the maintenance and upkeep of the clinic facility, equipment and tools
+ Priming of machines excluding setting up of dialysis parameters for patients
+ Serve as clinic Safety Officer
**QUALIFICATIONS:**
+ With or without relevant experience
+ High School Diploma, Vocational Diploma/Short Course Certificate
+ Amenable with shifting schedules and on-calls
This advertiser has chosen not to accept applicants from your region.

Supervisor, Customer Experience

Batangas City, Batangas Conduent

Posted 2 days ago

Job Viewed

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Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Assists others in achieving goals.
+ Broad technical expertise and industry knowledge.
+ Ability to manage hiring and termination actions and training for multiple employees.
+ Manages performance appraisals and pay reviews for team members.
+ Accountable for functional, operational, and program management.
**General Profile.**
+ Supervises daily tasks of the business, technical support and production teams
+ Responsible for team results
+ Works within established precedents and practices.
+ Evaluates and organizes information to solve for problems and challenges
+ Ability to work without supervision.
**Functional Knowledge**
+ Comprehensive understanding of processes, procedures, systems, and concepts.
**Business Expertise**
+ Ability to coordinate team efforts to achieve overall company and client goals.
**Impact**
+ Directly impacts the quality of services provided
+ Supports and trains team members to impact end user experiences
**Leadership**
+ Provides supervision including coaching and quality checks to support associate progress
**Problem Solving**
+ Solves problems and evaluates possible solutions using past technical experience.
**Interpersonal Skills**
+ Strong communication skills to share ideas and information.
**Responsibility Statements**
+ Delivers quality, productivity, and compliance KPI reports.
+ Coaches and gives feedback to team members to enhance performance.
+ Shares processes and business updates with the team.
+ Supervises the team to identify coaching opportunities.
+ Recommends training interventions when necessary.
+ Outlines best practices for associate growth and improvement.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.

Supervisor, Customer Experience

Batangas City, Batangas Conduent

Posted 2 days ago

Job Viewed

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Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Assists others in achieving goals.
+ Broad technical expertise and industry knowledge.
+ Ability to manage hiring and termination actions and training for multiple employees.
+ Manages performance appraisals and pay reviews for team members.
+ Accountable for functional, operational, and program management.
**General Profile.**
+ Supervises daily tasks of the business, technical support and production teams
+ Responsible for team results
+ Works within established precedents and practices.
+ Evaluates and organizes information to solve for problems and challenges
+ Ability to work without supervision.
**Functional Knowledge**
+ Comprehensive understanding of processes, procedures, systems, and concepts.
**Business Expertise**
+ Ability to coordinate team efforts to achieve overall company and client goals.
**Impact**
+ Directly impacts the quality of services provided
+ Supports and trains team members to impact end user experiences
**Leadership**
+ Provides supervision including coaching and quality checks to support associate progress
**Problem Solving**
+ Solves problems and evaluates possible solutions using past technical experience.
**Interpersonal Skills**
+ Strong communication skills to share ideas and information.
**Responsibility Statements**
+ Delivers quality, productivity, and compliance KPI reports.
+ Coaches and gives feedback to team members to enhance performance.
+ Shares processes and business updates with the team.
+ Supervises the team to identify coaching opportunities.
+ Recommends training interventions when necessary.
+ Outlines best practices for associate growth and improvement.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.

Supervisor, Customer Experience

Batangas City, Batangas Conduent

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Assists others in achieving goals.
+ Broad technical expertise and industry knowledge.
+ Ability to manage hiring and termination actions and training for multiple employees.
+ Manages performance appraisals and pay reviews for team members.
+ Accountable for functional, operational, and program management.
**General Profile.**
+ Supervises daily tasks of the business, technical support and production teams
+ Responsible for team results
+ Works within established precedents and practices.
+ Evaluates and organizes information to solve for problems and challenges
+ Ability to work without supervision.
**Functional Knowledge**
+ Comprehensive understanding of processes, procedures, systems, and concepts.
**Business Expertise**
+ Ability to coordinate team efforts to achieve overall company and client goals.
**Impact**
+ Directly impacts the quality of services provided
+ Supports and trains team members to impact end user experiences
**Leadership**
+ Provides supervision including coaching and quality checks to support associate progress
**Problem Solving**
+ Solves problems and evaluates possible solutions using past technical experience.
**Interpersonal Skills**
+ Strong communication skills to share ideas and information.
**Responsibility Statements**
+ Delivers quality, productivity, and compliance KPI reports.
+ Coaches and gives feedback to team members to enhance performance.
+ Shares processes and business updates with the team.
+ Supervises the team to identify coaching opportunities.
+ Recommends training interventions when necessary.
+ Outlines best practices for associate growth and improvement.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
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Supervisor, Customer Experience

Batangas City, Batangas Conduent

Posted 2 days ago

Job Viewed

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Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Assists others in achieving goals.
+ Broad technical expertise and industry knowledge.
+ Ability to manage hiring and termination actions and training for multiple employees.
+ Manages performance appraisals and pay reviews for team members.
+ Accountable for functional, operational, and program management.
**General Profile.**
+ Supervises daily tasks of the business, technical support and production teams
+ Responsible for team results
+ Works within established precedents and practices.
+ Evaluates and organizes information to solve for problems and challenges
+ Ability to work without supervision.
**Functional Knowledge**
+ Comprehensive understanding of processes, procedures, systems, and concepts.
**Business Expertise**
+ Ability to coordinate team efforts to achieve overall company and client goals.
**Impact**
+ Directly impacts the quality of services provided
+ Supports and trains team members to impact end user experiences
**Leadership**
+ Provides supervision including coaching and quality checks to support associate progress
**Problem Solving**
+ Solves problems and evaluates possible solutions using past technical experience.
**Interpersonal Skills**
+ Strong communication skills to share ideas and information.
**Responsibility Statements**
+ Delivers quality, productivity, and compliance KPI reports.
+ Coaches and gives feedback to team members to enhance performance.
+ Shares processes and business updates with the team.
+ Supervises the team to identify coaching opportunities.
+ Recommends training interventions when necessary.
+ Outlines best practices for associate growth and improvement.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.

Supervisor, Customer Experience

Batangas City, Batangas Conduent

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Assists others in achieving goals.
+ Broad technical expertise and industry knowledge.
+ Ability to manage hiring and termination actions and training for multiple employees.
+ Manages performance appraisals and pay reviews for team members.
+ Accountable for functional, operational, and program management.
**General Profile.**
+ Supervises daily tasks of the business, technical support and production teams
+ Responsible for team results
+ Works within established precedents and practices.
+ Evaluates and organizes information to solve for problems and challenges
+ Ability to work without supervision.
**Functional Knowledge**
+ Comprehensive understanding of processes, procedures, systems, and concepts.
**Business Expertise**
+ Ability to coordinate team efforts to achieve overall company and client goals.
**Impact**
+ Directly impacts the quality of services provided
+ Supports and trains team members to impact end user experiences
**Leadership**
+ Provides supervision including coaching and quality checks to support associate progress
**Problem Solving**
+ Solves problems and evaluates possible solutions using past technical experience.
**Interpersonal Skills**
+ Strong communication skills to share ideas and information.
**Responsibility Statements**
+ Delivers quality, productivity, and compliance KPI reports.
+ Coaches and gives feedback to team members to enhance performance.
+ Shares processes and business updates with the team.
+ Supervises the team to identify coaching opportunities.
+ Recommends training interventions when necessary.
+ Outlines best practices for associate growth and improvement.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.

Supervisor, Customer Experience

Batangas City, Batangas Conduent

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Assists others in achieving goals.
+ Broad technical expertise and industry knowledge.
+ Ability to manage hiring and termination actions and training for multiple employees.
+ Manages performance appraisals and pay reviews for team members.
+ Accountable for functional, operational, and program management.
**General Profile.**
+ Supervises daily tasks of the business, technical support and production teams
+ Responsible for team results
+ Works within established precedents and practices.
+ Evaluates and organizes information to solve for problems and challenges
+ Ability to work without supervision.
**Functional Knowledge**
+ Comprehensive understanding of processes, procedures, systems, and concepts.
**Business Expertise**
+ Ability to coordinate team efforts to achieve overall company and client goals.
**Impact**
+ Directly impacts the quality of services provided
+ Supports and trains team members to impact end user experiences
**Leadership**
+ Provides supervision including coaching and quality checks to support associate progress
**Problem Solving**
+ Solves problems and evaluates possible solutions using past technical experience.
**Interpersonal Skills**
+ Strong communication skills to share ideas and information.
**Responsibility Statements**
+ Delivers quality, productivity, and compliance KPI reports.
+ Coaches and gives feedback to team members to enhance performance.
+ Shares processes and business updates with the team.
+ Supervises the team to identify coaching opportunities.
+ Recommends training interventions when necessary.
+ Outlines best practices for associate growth and improvement.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
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