3 Customer Service Roles jobs in Lemery
Customer Service Representative [night Shift;
Caloocan, Batangas
Monroe Consulting Group Philippines
Posted today
Job Viewed
Job Description
Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a global technology company that is delivering truly prominent IT solutions, IT Design, IT Management, Data Security, Business Reform, and Infrastructure Plan for enterprises. Due to the company's expansion to EMEA and Manila, our respected client is currently looking for a Customer Service Representative (EMEA). The company is based in Pasig, Metro Manila, Philippines, that currently offers a hybrid set-up with mid-shift work hours and devices/equipment will be provided.
The Customer Service Representative Level 1 will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).
**Responsibilities**:
- The Customer Service Representative will be responsible for developing efficient practices to serve business needs.
- Work on special projects for clients and sales force as needed.
- Attend Company, vendor, and publisher training and webinars, as directed.
- Build relationships with other Insight departments and increase efficiencies where applicable.
- Research technical information on product requests and ensure access to procurement.
- Responsible for correct and accurate order processing.
- Prepare, manage and submit sales quotes accurately into the appropriate quote entry system.
- Research technical information on product requests and ensure access to procurement.
- Ensure special bid pricing is applied and the correct cost is captured on every order before the order is released.
- Ensure contract compliance
- Request and/or set up new client sold-to’s, bill-to’s, and ship-to’s as needed.
- Manage price (agreement manager, contract module) and work with vendors on special pricing.
- Assist clients with their web accounts with Insight.
- Ensure correct and accurate order fulfillment
- Responsible for RMA management, credit re-bills, and collections facilitation.
- Follow-up on all open client returns in a timely manner.
- Follow through to make sure the replacement order (if applicable) is placed and shipped.
- Positive interaction with Customer Service /Purchasing on RA/Replacements.
- Keep sales force informed of any problems and final resolution of issues.
- Provide order status for client base.
**Job Qualifications**:
- Open to less than a year of experience in customer service or fresh graduate
- College undergraduate (completed two years with at least 6 months - 1 year of work experience)
- Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives
- Strong written and verbal English communications skills
- Able to successfully manage multiple priorities
**Salary**: Up to Php20,000.00 per month
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Caloocan City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 1 year (required)
**Language**:
- English (required)
The Customer Service Representative Level 1 will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).
**Responsibilities**:
- The Customer Service Representative will be responsible for developing efficient practices to serve business needs.
- Work on special projects for clients and sales force as needed.
- Attend Company, vendor, and publisher training and webinars, as directed.
- Build relationships with other Insight departments and increase efficiencies where applicable.
- Research technical information on product requests and ensure access to procurement.
- Responsible for correct and accurate order processing.
- Prepare, manage and submit sales quotes accurately into the appropriate quote entry system.
- Research technical information on product requests and ensure access to procurement.
- Ensure special bid pricing is applied and the correct cost is captured on every order before the order is released.
- Ensure contract compliance
- Request and/or set up new client sold-to’s, bill-to’s, and ship-to’s as needed.
- Manage price (agreement manager, contract module) and work with vendors on special pricing.
- Assist clients with their web accounts with Insight.
- Ensure correct and accurate order fulfillment
- Responsible for RMA management, credit re-bills, and collections facilitation.
- Follow-up on all open client returns in a timely manner.
- Follow through to make sure the replacement order (if applicable) is placed and shipped.
- Positive interaction with Customer Service /Purchasing on RA/Replacements.
- Keep sales force informed of any problems and final resolution of issues.
- Provide order status for client base.
**Job Qualifications**:
- Open to less than a year of experience in customer service or fresh graduate
- College undergraduate (completed two years with at least 6 months - 1 year of work experience)
- Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives
- Strong written and verbal English communications skills
- Able to successfully manage multiple priorities
**Salary**: Up to Php20,000.00 per month
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Caloocan City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 1 year (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative (Csr) - Initial &
Caloocan, Batangas
Lexie Staffing & Business Consulting
Posted today
Job Viewed
Job Description
**Qualifications**:
- **No Call Center experience are welcome to apply**:
- **COMPLETED atleast Senior High School**:
- **Amenable to Work on the nearest site in your location**:
- **Must be living within Metro Manila or nearest cities ONLY.**:
- **Not a former employee of one of these companies**: **Alorica, Teleperformance or Hinduja Global Solutions**
**Available Sites**:
- **Alabang - Molino - Sucat - Taguig - Makati - MOA Pasay - Mandaluyong - Antipolo - Vertis North - Fairview - Cubao**
- **Customer Service Representative's duties & responsibilities**:_
- _Answering questions about a company's products or services._
- _Resolving issues and troubleshooting technical problems._
- _Delivering information about a company's offerings._
- _Providing proactive customer outreach._
- _Handling customer complaints._
- _Collecting and analyzing customer feedback._
**Note: I'll be sending you a message here in Indeed before you receive a call. Please check your inbox from time to time. Goodluck!**
**_*We are not accepting working students and part timers._**
**Salary**: From Php20,000.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Tips
Ability to commute/relocate:
- Caloocan City: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Please write down your:
Full Name:
Phone Number:
**Location**:
Highest Educational Attainment:
- Preferred site:
**Education**:
- Senior High School (preferred)
- **No Call Center experience are welcome to apply**:
- **COMPLETED atleast Senior High School**:
- **Amenable to Work on the nearest site in your location**:
- **Must be living within Metro Manila or nearest cities ONLY.**:
- **Not a former employee of one of these companies**: **Alorica, Teleperformance or Hinduja Global Solutions**
**Available Sites**:
- **Alabang - Molino - Sucat - Taguig - Makati - MOA Pasay - Mandaluyong - Antipolo - Vertis North - Fairview - Cubao**
- **Customer Service Representative's duties & responsibilities**:_
- _Answering questions about a company's products or services._
- _Resolving issues and troubleshooting technical problems._
- _Delivering information about a company's offerings._
- _Providing proactive customer outreach._
- _Handling customer complaints._
- _Collecting and analyzing customer feedback._
**Note: I'll be sending you a message here in Indeed before you receive a call. Please check your inbox from time to time. Goodluck!**
**_*We are not accepting working students and part timers._**
**Salary**: From Php20,000.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Tips
Ability to commute/relocate:
- Caloocan City: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Please write down your:
Full Name:
Phone Number:
**Location**:
Highest Educational Attainment:
- Preferred site:
**Education**:
- Senior High School (preferred)
This advertiser has chosen not to accept applicants from your region.
1
Get Interviewed Right Away Call Center
Caloocan, Batangas
Orbit Teleservices Philippines
Posted today
Job Viewed
Job Description
Good Day! Orbit Teleservices are continuously looking for top talents to join our team. We are urgently in need of a Call Center Representative for the following sites:
General Santos and Cagayan de Oro (Temporary WFH)
Cebu City (Hybrid)
Davao City, Bacolod, Iloilo, Baguio, Pampanga, and Antipolo (Onsite)
Metro Manila - Quezon City, Pasig, Alabang, Ortigas, North EDSA, Manila, Taguig, Makati, Pasay, and Cavite (Hybrid and Onsite)
Here is the list of lines of businesses (All voice accounts) we have for you:
Technical Support (With BPO experience or Tech experience)
Travel and Corporate Travel (With BPO experience or GDS experience)
Healthcare (With or Without BPO experience)
Financial (With BPO experience or Finance related experience)
Telco (With or Without BPO experience)
PHRN/USRN (Without BPO experience but License required)
Team Leader (3 years BPO experience required or BPO TL experience)
Not just that, there's more.
Here’s What Orbit Can Offer You.
2k Non-Taxable Allowance
20% Night Differential
13th Month Pay
Monthly Incentives
Bonuses for Sales Account and Perfect Attendance Bonuses
Opportunities for Promotion
HMO through Maxicare
Freshers and Laterals, 4 dependents can be enrolled in our HMO after 6 months
Here's what we are looking for:
Can start Asap.
Good verbal, listening, and communication skills.
Knowledgeable of computers.
Ability to multi-task, set priorities and manage time effectively
Completed High school (Old curriculum or Senior High)
With or without call center experience
Career Shifters
18 years old and above
**Salary**: Php16,000.00 - Php26,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Caloocan City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Junior High School (required)
**Experience**:
- working: 1 year (required)
**Language**:
- English (required)
General Santos and Cagayan de Oro (Temporary WFH)
Cebu City (Hybrid)
Davao City, Bacolod, Iloilo, Baguio, Pampanga, and Antipolo (Onsite)
Metro Manila - Quezon City, Pasig, Alabang, Ortigas, North EDSA, Manila, Taguig, Makati, Pasay, and Cavite (Hybrid and Onsite)
Here is the list of lines of businesses (All voice accounts) we have for you:
Technical Support (With BPO experience or Tech experience)
Travel and Corporate Travel (With BPO experience or GDS experience)
Healthcare (With or Without BPO experience)
Financial (With BPO experience or Finance related experience)
Telco (With or Without BPO experience)
PHRN/USRN (Without BPO experience but License required)
Team Leader (3 years BPO experience required or BPO TL experience)
Not just that, there's more.
Here’s What Orbit Can Offer You.
2k Non-Taxable Allowance
20% Night Differential
13th Month Pay
Monthly Incentives
Bonuses for Sales Account and Perfect Attendance Bonuses
Opportunities for Promotion
HMO through Maxicare
Freshers and Laterals, 4 dependents can be enrolled in our HMO after 6 months
Here's what we are looking for:
Can start Asap.
Good verbal, listening, and communication skills.
Knowledgeable of computers.
Ability to multi-task, set priorities and manage time effectively
Completed High school (Old curriculum or Senior High)
With or without call center experience
Career Shifters
18 years old and above
**Salary**: Php16,000.00 - Php26,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Caloocan City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Junior High School (required)
**Experience**:
- working: 1 year (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
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