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MailerLite is one of the fastest-growing email marketing services. We help more than 1 million businesses around the world stay in touch with their customers. Today, we are a team of more than 170 dreamers, adventurers, and world travelers passionate about what we do and what we believe in. And we are ready for another talented person to join the party.

We are looking for a smart, empathetic Customer Support Specialist who genuinely enjoys solving problems - not just answering questions. We use AI to handle the majority of routine queries, which means the cases that reach you tend to be the more complex ones: technical issues that require investigation, customers who need real guidance, situations where a template won't cut it.

You'll be expected to think, dig in, and own the resolution. Beyond day-to-day support, we value people who notice patterns, flag what's not working, and communicate clearly — both with customers and with the team. If that sounds like the kind of work you find meaningful, we'd love to hear from you. Join us now!

Why MailerLite?

• You'll find every day filled with intriguing challenges
  Different questions and unique use cases that make you think and improve your knowledge will keep you engaged on a daily basis.
  
  

• You'll grow, develop and evolve
  As part of a team that's always looking for new, innovative ways to offer value to customers, you'll constantly be experimenting, learning, and trying out new things.
  
  

• You'll take ownership
  We expect you to take full responsibility and ownership of your tasks. Team leads avoid micromanaging and minimize interruptions so you can stay focused on your assignments.
  
  

• You’ll have experts on hand
  Whenever you’re stuck, your teammates with a wide range of expertise are ready to help you grow. And they’d love for you to share your knowledge too!
  
  

• You'll pick where you work, every day
  We embrace the remote culture. Every day you get to choose the environment that makes you most productive.
  
  

• You'll have stability
  We value a stable workplace! MailerLite has been thriving for over 10 years and our year-over-year growth continues to increase.

What you’ll work on

• You will handle complex customer cases that require investigation, not just template responses

• You will identify churn signals and friction patterns in your daily queue, and surface them to the right people inside the company in a structured, actionable way

• You will drive issues to resolution end-to-end, working with Technical Support and Engineering when needed - always escalating with context and a clear hypothesis, not just passing the problem along

• You will contribute to Voice of Customer: tagging patterns, flagging product gaps, and turning daily observations into insights that reach Product and Leadership

• You will use Intercom as your primary support tool and Slack for internal communication, working closely with the MailerLite Support Team and other internal teams

• You will help improve self-serve resources: flagging knowledge base gaps, contributing to macros and documentation to reduce repeat contacts and scale quality

• You will ensure clean handovers between shifts - so nothing drops and context is preserved for the next team

• You will act as a consultant to customers - going beyond the immediate fix to help them get better results from MailerLite, whether that's improving their sending strategy, optimizing an automation setup, or making better use of available features

• You will work alongside our AI support bot - flagging gaps in its responses and contributing to ongoing improvements, so the human and AI layers of support work better together over time

What we offer

• Yearly gross salary: 30,000 - 35,000 USD/year

• Remote-first culture: Our team works remotely from around  the world

• International health insurance: Provided with coverage in most countries worldwide, with a monthly payout available in select countries where coverage is limited

• Company-paid retreats: Once a year, we gather for a week in an exotic location to work, learn, and have fun together

• 31 days of vacation (including public holidays): We encourage you to unplug and recharge!

• 12 paid sick days: For your physical and mental well-being, no doctor's note required. Parents can use them to care for their sick children

• 4 creative days: One paid day off per quarter to do something creative and fun

• 12 parental days: Enjoy one paid day off each month to treasure time with your children

• Parental leave: 100% paid leave when welcoming a new child through birth (3 months maternity, 1 month paternity) or adoption

• Parenting budget of $1000: A $1000 special gift to celebrate the arrival of your little one, whether through childbirth or adoption

• Joy Budget: Annual allowance to spend on what brings you joy, starting at $1,000 per year and increasing over time

• MacBook and other tools: That  help you to do your job efficiently

This is a remote position.

The Marketing Automation Specialist will own, rebuild, and scale My Amazon Guy’s marketing infrastructure, with a primary focus on HubSpot architecture, lifecycle automation, attribution clarity, and governance standards. This is a systems-first, hands-on role responsible for transforming our CRM and marketing automation ecosystem into a clean, scalable, revenue-driving engine. This is not a brand marketing or campaign execution role. This is a technical marketing systems leadership position focused on structure, integrity, and long-term scalability. About My Amazon Guy My Amazon Guy (MAG) is a full-service Amazon growth agency helping established Amazon sellers ($40K–$10M+ revenue) optimize, scale, and professionalize their Amazon businesses. We generate leads through authority-driven content (YouTube, LinkedIn, SEO), paid media (Google & Meta), outbound ASIN review videos, and our Free Audit offer. MAG is a thriving digital marketing agency with 500+ employees and a diverse global client base. Our culture is dynamic, performance-driven, and built around innovation and operational excellence. Key Responsibilities HubSpot Architecture & Governance Conduct a full audit of properties, workflows, lists, lifecycle stages, and automation logic Remove deprecated workflows and redundant structures Deduplicate contacts and companies Redesign lifecycle stages for clarity and reporting integrity Implement clean segmentation logic Establish naming conventions and governance standards Restrict permissions and prevent ad hoc workflow creation Document system architecture and operational processes Lifecycle Marketing & Automation Build structured lifecycle segments (Lead, MQL, SQL, Opportunity, Customer) Develop dynamic segmentation frameworks based on intent and readiness Design and optimize automated nurture journeys Align marketing automation with sales handoff rules Eliminate unnecessary broadcast email volume Ensure all workflows are tied to measurable revenue movement BDR & Marketing Alignment Align outbound outreach (ASIN review videos and follow-ups) with automation logic Prevent overlapping or contradictory messaging Ensure intent signals trigger correct actions Maintain clean routing and lifecycle transitions Connect human sales outreach with automation systems Attribution & Funnel Clarity Work across platforms including: HubSpot (CRM) ActiveCampaign Instantly Google Ads Meta Ads Retention.com WordPress GA4 Google Tag Manager Google Search Console Google Business Profile Trustpilot You will: Standardize UTM governance Improve multi-touch attribution visibility Align ad reporting with lifecycle progression Improve MQL → SQL → Opportunity tracking Reduce reporting ambiguity for leadership Marketing Infrastructure Protection Create segmentation request protocols Establish automation standards Protect system integrity from short-term workarounds Maintain documentation and system clarity Serve as long-term owner of marketing systems governance Requirements 5+ years in Marketing Operations, RevOps, or Marketing Technology Deep, hands-on HubSpot experience (required) Proven experience cleaning and restructuring complex CRM environments Strong understanding of paid media funnels and conversion tracking Experience with lifecycle marketing, lead scoring, and segmentation frameworks Experience building or restructuring automation systems Comfortable enforcing governance and setting system standards Experience working with distributed teams (Filipino team experience preferred) A dual-monitor setup is required (at least 8GB of RAM) Must have at least 25 MBPS internet speed Benefits 40 hours a week, 8 hours a day Competitive salary base Permanent WFH setup Unlimited FREE access to MAG School courses and SOP Library! Work schedule is in EST (Monday-Friday only) Opportunities for professional development and career advancement

This is a remote position.

We are looking for a DSP Strategist who combines strong brand management and strategic marketing skills with a solid understanding of digital advertising. In this role, you’ll own the planning, strategy, and campaign oversight for our programmatic display and performance campaigns. The ideal candidate thrives at the intersection of brand growth and data-driven marketing, translating insights into actionable campaign strategies that drive measurable business outcomes. About My Amazon Guy My Amazon Guy is a growing digital marketing agency with over 500 employees and clients! We are engaging, rewarding, and innovative. Our company aims to grow sales while giving our clients the peace of mind that everything on Amazon is taken care of. Key Responsibilities Develop and execute comprehensive DSP campaign strategies that align with brand objectives and business goals. Collaborate closely with the DSP Manager to ensure campaigns are optimized for performance while staying on-brand. Act as the bridge between brand vision and programmatic execution, providing insights and recommendations for targeting, creatives, and messaging. Monitor campaign performance, analyze trends, and report actionable insights to stakeholders. Collaborate with cross-functional teams (marketing, creative, analytics) to ensure consistency and effectiveness of campaigns. Identify opportunities for campaign growth, testing, and innovation within programmatic channels. Oversee budget allocation and pacing to maximize ROI across campaigns. Stay current with programmatic advertising trends, tools, and industry best practices to maintain a competitive advantage. Requirements 3–5 years of experience in brand management, digital marketing, or programmatic advertising strategy. Strong understanding of DSP platforms, programmatic media, and performance marketing principles. Excellent analytical skills with the ability to translate data into actionable marketing insights. Experience collaborating with cross-functional teams to execute integrated marketing campaigns. Preferred Experience in e-commerce or DTC brand marketing. Familiarity with analytics tools (Google Analytics, Looker, Tableau, or equivalent). Previous experience managing paid media campaigns with significant budgets. Knowledge of emerging advertising technologies and trends in programmatic marketing. Strategic thinker with a strong sense of brand and consumer behavior. Strong communication and presentation skills for internal and external stakeholders. A dual-monitor setup is required (at least 8GB of RAM) Must have at least 25 MBPS internet speed Benefits 40 hours a week, 8 hours a day Competitive salary base Permanent WFH setup Unlimited FREE access to MAG School courses and SOP Library! Work schedule is in EST (Monday-Friday only) Opportunities for professional development and career advancement

**Additional Information**
**Job Number**
**Job Category** Management Development Programs/Interns
**Location** A.C. Cortes Avenue, Cebu, Philippines, Philippines, 6014
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Introduction**
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
**Your role and responsibilities**
As an Application Developer with Fullstack experience, you will be responsible for creating and maintaining the server-side core functionality of interactive web and mobile applications. You will work with multiple platforms, including Content Management Systems (CMS), eCommerce, Customer Relationship Management (CRM) systems, Cloud infrastructure, and Content Delivery Networks (CDN).
Your primary responsibilities will include:
- Develop Web Services: Design, develop, and integrate web services using various programming languages, protocols, and tools, such as Java, Ruby, Perl, HTTP, SOAP, and Rest web services.
- Perform Database Integration: Integrate databases with applications using various APIs and programming languages, ensuring efficient data exchange and storage.
- Orchestrate Page Flow: Manage the flow of web pages and user interactions, ensuring seamless user experience across multiple platforms.
- Work with Multiple Platforms: Collaborate with various platforms, including CMS, eCommerce, CRM systems, Cloud infrastructure, and CDN, to deliver integrated solutions.
- Apply Programming Languages: Utilize programming languages, such as Python, Bash, and Git, to develop and maintain applications efficiently.
**Required technical and professional expertise**
* Japanese Language Proficiency at N1 - N3 (N4 - N5 can be considered).
* Amenable to working on a client-based schedule (day, mid, or night shift) and to being assigned to any IBM location in Quezon City (Eastwood and/or UP Ayala Technohub) or Cebu.
* Exposure to Fullstack Development: Experience working with server-side core functionality of interactive web and mobile applications, including designing, developing, and integrating web services.
* Programming Language Proficiency: Exposure to various programming languages, such as Java, Ruby, Perl, Python, Bash, and Git, to develop and maintain applications efficiently.
* Web Technologies Understanding: Experience working with web technologies, including HTTP, SOAP, and Rest web services, to design, develop, and integrate applications.
* Database Integration Knowledge: Exposure to integrating databases with applications using various APIs and programming languages, ensuring efficient data exchange and storage.
* Multi-Platform Experience: Experience working with multiple platforms, including Content Management Systems (CMS), eCommerce, Customer Relationship Management (CRM) systems, Cloud infrastructure, and Content Delivery Networks (CDN).
**Preferred technical and professional experience**
- Familiarity with Cloud Infrastructure: Exposure to cloud infrastructure and its integration with web applications, including experience with scalability and deployment.
- Knowledge of CRM Systems: Experience working with Customer Relationship Management systems, including integrating CRM with web applications and services.
- Understanding of Content Delivery Networks: Exposure to Content Delivery Networks (CDN) and their role in optimizing web application performance and delivery.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Punta Engano Road, Cebu, Philippines, Philippines, 6015
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred
OR
- 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.
**CORE WORK ACTIVITIES**
**Hotel Marketing and Advertising**
- Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.
- Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
- Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.
- Manages F&B media schedules and verifies prompt settlement of accounts.
- Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups
- Executes email marketing, and display advertising.
- Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.
- Verifies all advertising for the hotel in digital channels is in alignment with brand voice.
**Social Media Content Management**
- Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).
- Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.
- Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.
**Public Relations and Visual Asset Management**
- Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.
- Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.
- Manages assigned accounts as per the media account management system.
- Writes and distributes all press releases for property events, promotions, and outlets.
- Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.
- Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives.
- Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.
- Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).
- Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.
- Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.
- Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.
- Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.
**Direct Marketing and Collateral Development**
- Coordinates and executes Hotel and F&B printed materials.
- Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
- Assists in the production of all property, F&B display, and temporary signage in hotel public areas.
- Promotes collection of competitors collateral and publicity on a monthly basis.
- Manages the execution of F&B direct marketing activities.
- Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).
**General**
- Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns.
- Helps with the publication of hotel's newsletter(s).
- Supports communications duties and functions as deemed necessary.
- Assists in the liaison and execution of joint F&B promotions.
- Works with eCommerce to verify the Hotel's website and related websites are updated on a regular basis.
- Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.
- Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.
- Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.
- Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Management Development Programs/Interns
**Location** A.C. Cortes Avenue, Cebu, Philippines, Philippines, 6014
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
**PREFERRED QUALIFICATIONS**
Education: College Level / Undergraduate degree in Management-related courses
Related Work Experience: No work experience.
License or Certification: None.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Punta Engano Road, Cebu, Philippines, Philippines, 6015
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Loss Prevention & Security
**Location** A.C. Cortes Avenue, Cebu, Philippines, Philippines, 6014
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**HOTEL DESCRIPTION**
The 142-key Fairfield by Marriott Cebu Mandaue City is the first internationally branded hotel to enter the Mandaue market. The hotel offers a 60-seater restaurant, and has 3 event spaces with a total event space of 320 SQ M. The site is situated along A.C. Cortes Avenue in Mandaue City and is less than 20 minutes' drive from Mactan-Cebu International Airport.
**POSITION SUMMARY**
Conduct key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers; ensure the safekeeping of these items. Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions and alarm systems. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Resolve safety hazard situations. Escort unwelcome persons from the property. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all reports/documents; release information only to authorized individuals. Provide proper paperwork to employees requiring outside medical treatment. Type, proofread, and copy security reports. Assist management in training and motivating; serve as a role model. Assign and ensure work tasks are completed on time.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure quality assurance expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.