39 Concentrix jobs in Cebu
call center agents
Posted 1 day ago
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Job Description
About the role
Join the dynamic team at CORPORATE VISIONS INC' as a full-time Call Centre Agent. Working from our modern office in Danao City Cebu, you will be the friendly voice our customers rely on, delivering exceptional customer service and support. In this role, you will have the opportunity to develop your skills in a fast-paced, collaborative environment.
What you'll be doing
- Handle inbound and outbound customer calls with professionalism and empathy
- Respond to customer inquiries and complaints in a timely and efficient manner
- Troubleshoot issues and provide solutions to ensure customer satisfaction
- Document customer interactions and maintain accurate records
- Collaborate with team members to continuously improve customer experience
- Contribute to process improvements and implementation of best practices
What we're looking for
- Previous experience in a customer service or call centre role
- Excellent communication and interpersonal skills
- Strong problem-solving and critical thinking abilities
- Proficiency in English, both written and verbal
- Ability to work effectively in a team and independently
- Flexible and adaptable to changing priorities
- Passion for delivering outstanding customer service
What we offer
At CORPORATE VISIONS INC', we value our employees and strive to provide a supportive and rewarding work environment. You can expect:
- Competitive salary up to 29,000 per month
- Comprehensive health and wellness benefits
- Opportunities for career growth and development
- Collaborative and inclusive team culture
- Modern, well-equipped office space in Danao City Cebu
About us
CORPORATE VISIONS INC' is a leading provider of customer service solutions, helping clients deliver exceptional experiences to their customers. With a focus on innovation and customer-centricity, we are constantly seeking talented individuals to join our team and contribute to our success.
If you're excited about this opportunity, we encourage you to apply now and take the first step towards an rewarding career with CORPORATE VISIONS INC'.
Call center agent
Posted today
Job Viewed
Job Description
About the role
AUXILIA INC' is seeking an enthusiastic and customer-focused Call center agent ( Virtual Process ) to join our dynamic team in Danao City, Cebu. As a Call center agent ( Virtual Process ), you will be responsible for delivering exceptional customer service through a range of communication channels, including phone, chat, and email. This is a full-time role within our customer service department, providing you with the opportunity to build a rewarding career in a supportive and collaborative environment.
What you'll be doing
- Handling inbound and outbound calls with professionalism and empathy, resolving customer queries and concerns in a timely and effective manner
- Utilising various communication channels, such as phone, chat, and email, to provide personalised support to customers
- Accurately documenting customer interactions and maintaining detailed records in our customer relationship management (CRM) system
- Identifying opportunities to upsell and cross-sell products and services to customers, while ensuring a positive customer experience
- Collaborating with team members to share best practices and continuously improve customer service processes
- Adhering to company policies, procedures, and performance standards to ensure a consistent and high-quality customer experience
What we're looking for
- Strong communication and interpersonal skills, with the ability to build rapport and effectively resolve customer issues
- Excellent customer service orientation, with a genuine desire to help and delight customers
- Proficiency in computer and software applications, including customer relationship management (CRM) systems
- Ability to work in a fast-paced, dynamic environment and adapt to changing customer needs
- Collaborative team player with a positive attitude and a willingness to learn and grow
- Fluency in English, both written and verbal, is essential
What we offer
At AUXILIA INC', we believe in creating a positive and supportive work environment for our employees. As a Call center agent ( Virtual Process ), you will have access to a range of benefits, including:
- Competitive salary and performance-based bonuses
- Comprehensive health and wellness benefits, including medical, dental, and vision coverage
- Opportunities for career development and ongoing training to enhance your skills
- Collaborative and inclusive work culture that values teamwork and work-life balance
- Flexible work arrangements, including the option to work from home (virtual process)
About us
AUXILIA INC' is a leading provider of customer service solutions, serving a diverse range of industries. Our mission is to deliver exceptional customer experiences that drive loyalty and growth for our clients. With a strong focus on innovation and continuous improvement, we are committed to empowering our employees to reach their full potential and make a meaningful impact on the businesses we serve.
If you're excited about the prospect of joining our dynamic team as a Call center agent ( Virtual Process ), we encourage you to apply now
Call Center Agent
Posted 1 day ago
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Job Description
Urgent Hiring
We are looking for Customer Service Representative
Start Date: October 2 , 7
Qualifications:
- At least a HS/SHS Graduate with at least 6 months BPO experience
- Must be willing to work-onsite.
- Must be willing to start ASAP.
- Open for No BPO Experience
Perks:
- Competitive Salary
- Perfomance Bonuses
Apply Now
Call Center Hiring
Posted today
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Job Description
About the role
AUXILIA INC' is looking for enthusiastic Call Center Agents to join our growing team in Minglanilla Cebu. As a Call Center Agent, you will be responsible for providing excellent customer service and support to our clients through non-voice communication channels such as email, live chat, and social media. This is a full-time position with competitive pay starting at 10,000 PHP.
What you'll be doing
- Provide prompt and courteous assistance to customers through various communication channels
- Respond to customer inquiries, concerns, and complaints in a timely and professional manner
- Accurately document customer interactions and update customer records as needed
- Identify and escalate complex issues to the appropriate team or supervisor
- Actively listen to customers and provide solutions that meet their needs
- Contribute to the continuous improvement of customer service processes and procedures
What we're looking for
- Strong communication and interpersonal skills, both written and verbal
- Excellent problem-solving and critical thinking skills
- Ability to work in a fast-paced, high-volume environment
- Customer-focused mindset with a genuine desire to provide exceptional service
- Proficiency in English, both written and spoken
- Minimum of 1 year of experience in a customer service or call center role (preferred)
What we offer
At AUXILIA INC', we are committed to providing a supportive and rewarding work environment for our employees. Some of the key benefits we offer include:
- Competitive salary starting at 10,000 PHP
- Comprehensive health insurance coverage
- Opportunities for career advancement and professional development
- Flexible work schedules and remote work options
- Employee wellness programs and team-building activities
About us
AUXILIA INC' is a leading provider of customer service and business process outsourcing solutions. With a strong focus on delivering exceptional service, we partner with clients across various industries to help them achieve their business goals. Our team of dedicated professionals is driven by a passion for innovation and a commitment to excellence.
If you're ready to join a dynamic and growing organization, apply now and become part of the AUXILIA INC' family.
No Work Experience Necessary Call Center
Posted today
Job Viewed
Job Description
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We are urgently in need of a Call Center Agent for the following sites:
Cebu City, and Mandaue
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List of vacancies we have for you:
Customer Service Representative
Technical Support Representative
Sales Representative
Corporate Travel / Travel Advisor
Healthcare Specialist
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Work Setup: Hybrid (Mix of WFH and Onsite) and Onsite
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*
What we need:
Can start asap.
Filipino Citizen, or hold relevant residence status
Good verbal, listening, and communication skills. Preferred language: English.
Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
Amenable to working on-site or hybrid
BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
With or without BPO or call center experience for College undergraduates and graduates.
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**Job Types**: Full-time, Fresh graduate
**Salary**: Up to Php37,000.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- Shift system
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Mandaue, Cebu: Reliably commute or planning to relocate before starting work (required)
Call Center Representative Open to High School
Posted today
Job Viewed
Job Description
**Minimum Qualifications**:
- at least **Highschool **graduateAttention to detail is required
- Self-motivated and can handle pressure well
- **Excellent English** Communication Skills
- Knowledge in basic Microsoft programs
- **MUST** not be currently employed
**Here's What Orbit **Can Offer You**:
- 3 Dependents can be enrolled in our HMO after 3 months
- 13th Month Pay
- Departmental Awards
- Maternity/Paternity Leave
- Paid leaves 1SL/1VL per month can accumulate if unused
- Attendance Bonus
- 10%-15% DISCOUNT on Partner Gyms
- Competitively priced earnings packages
- Occupation advancement: Obtain growth by way of numerous training
Word of mouth program: Receive rewards for effectively referring your pals and family members to be a part of our organization by means of our Employee Referral Program
Be a part of one of the premier brand names in the world and feel the excitement of State-of-the-art Technological innovation! We are currently in need of a Call Center Agent.
**Job Descriptions**:
- Provides assistance, training, and troubleshooting support to lower-level staff.
- Schedules work to ensure accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems.
- Prepares standard reports to track workload, response time, and quality of input.
- Resolves telephone messages and delivers information a
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php16,000.00 - Php26,000.00 per month
**Benefits**:
- Paid training
- Pay raise
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Will you be able to commute to Cebu City for an office interview?
**Education**:
- Junior High School (required)
**Language**:
- Fluent English (required)
-call Center Agents - no Bpo Experience Needed
Posted today
Job Viewed
Job Description
*
We are urgently in need of a Call Center Agent for the following sites:
Cebu City, and Mandaue
Cagayan de Oro, General Santos City, Davao City, Bacolod City, Baguio City, Pampanga, Laoag, Bataan, Tarlac, Cavite, Antipolo, and Nuvali
NCR - Quezon City (Cubao, Fairview, Quezon Ave., North EDSA, Eastwood, E.Rodriguez Jr. Ave) Pasig, Alabang, Ortigas, Manila, Taguig, Makati, Pasay, and Mandaluyong
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*
List of vacancies we have for you:
Customer Service Representative
Technical Support Representative
Sales Representative
Corporate Travel / Travel Advisor
Healthcare Specialist
*
*
Work Setup: Hybrid (Mix of WFH and Onsite) and Onsite
*
*
What we need:
Can start asap.
Filipino Citizen, or hold relevant residence status
Good verbal, listening, and communication skills. Preferred language: English.
Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
Amenable to working on-site or hybrid
BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
With or without BPO or call center experience for College undergraduates and graduates.
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**Salary**: Up to Php37,000.00 per month
Schedule:
- 8 hour shift
- Day shift
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Call Center Agent-Non-Telco Account-Virtual process
Posted 1 day ago
Job Viewed
Job Description
Hi, Future Game-changer Chill out this Summer and Enjoy Exclusive Perks June Class
We're Hiring: Customer Service Representative Position No Final Interview Accounts Available
Ready to take your career to the next level in the BPO industry? Join our growing team and be part of a healthcare account that truly makes a difference
Qualifications:
* High School Graduate, Senior High, College Level, or Graduate
* Good English communication skills
* Willing to work onsite and start ASAP
* BPO experience preferred is an ADVANTAGE
* Hassle-free, end-to-end digital application process
* Supportive team and growth opportunities
* Meaningful work in the healthcare industry
Call Center Agent Open to High School Graduate (V3)
Posted today
Job Viewed
Job Description
**We are urgently in need of a Call Center Agent for the following sites**:
Cebu City, and Mandaue
**List of vacancies we have for you**:
Customer Service Representative
Technical Support Representative
Sales Representative
Corporate Travel / Travel Advisor
Healthcare Specialist
**Work Setup**: Hybrid (Mix of WFH and Onsite) and Onsite
**What we need**:
Can start asap.
Filipino Citizen, or hold relevant residence status
Good verbal, listening, and communication skills. Preferred language: English.
Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
Amenable to working on-site or hybrid
BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
With or without BPO or call center experience for College undergraduates and graduates.
**Salary**: Php14,000.00 - Php26,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Mandaue, Cebu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Junior High School (required)
**Language**:
- English (required)