1,038 Training Manager jobs in the Philippines

About Us

Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.

We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and vision benefits, and the opportunity for high-potential career growth with a fast-growing company.

Our Core Values:

• Integrity - Do what's right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
• Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
• Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
• Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal

Our Mission: To create conditions within which people can thrive

We are seeking a dynamic and experienced Training Manager to lead the design, development, and delivery of training programs that enhance employee skills, performance, and productivity. The Training Manager will collaborate with department heads and subject matter experts to assess training needs, develop curriculum, and implement learning solutions aligned with the company's goals and values.

Duties and Responsibilities:

• Develop and execute a strategic training roadmap across departments to support business objectives.
• Conduct needs assessments and skill gap analyses to identify learning and development requirements.
• Design engaging training programs, workshops, and e-learning courses using various methodologies.
• Manage the end-to-end training cycle, including planning, coordination, delivery, and evaluation.
• Supervise and coach trainers and facilitators, ensuring consistency and quality in content delivery.
• Monitor training effectiveness through feedback, assessments, and performance metrics.
• Maintain accurate training records and reports for compliance and audit purposes.
• Support onboarding and orientation programs for new hires.
• Stay current on industry trends and incorporate best practices into training initiatives.
• Partner with stakeholders to drive a culture of continuous learning and professional development.

Qualifications:

• Proven experience (typically 7+ years) in a training or learning and development role, with at least 3 years in a managerial or leadership capacity.
• Strong knowledge of adult learning principles and instructional design methodologies.
• Excellent communication, presentation, and facilitation skills.
• Experience with Learning Management Systems (LMS) and e-learning platforms.
• Strong organizational and project management skills.
• Ability to analyze data and use insights to improve training outcomes.
• Certification in training or instructional design (e.g., CPTM, ATD, or similar) is a plus.
• Willing to work onsite and on a shifting schedule.

Job description:

A Technical Training Manager develops and oversees training programs to enhance employees' technical skills, ensures training aligns with organizational goals, and assesses program effectiveness through feedback and performance data. Key responsibilities include identifying training needs, designing curriculum, managing trainers, and staying updated on new technologies and methodologies to effectively deliver and continuously improve technical instruction within a company. Key Responsibilities

• Develop training strategy:Design and implement comprehensive training programs and strategies to build technical capabilities across the organization.
• Identify training needs:Conduct needs assessments using surveys, interviews, and performance data to pinpoint areas requiring additional technical training.
• Create training content:Collaborate with subject matter experts (SMEs) to develop curriculum, training materials, and learning modules.
• Manage trainers:Oversee and mentor a team of technical trainers and instructional designers.
• Coordinate logistics:Schedule and coordinate training sessions, ensuring they are delivered efficiently across departments.
• Evaluate effectiveness:Measure the impact and effectiveness of training programs, using feedback and performance data to make necessary improvements.
• Maintain systems:Manage and update learning management systems (LMS) to facilitate training delivery and tracking.
• Stay current:Keep abreast of new industry trends, emerging technologies, and innovative training methods to ensure programs remain current and impactful.

Essential Skills

• Technical Knowledge:Strong understanding of the technical subject matter relevant to the company.
• Leadership:Ability to lead and motivate a team of trainers and manage projects effectively.
• Communication:Excellent written and oral communication skills for developing content and delivering instruction.
• Analytical & Problem-Solving:Capacity to analyze training needs and solve issues related to skill gaps.
• Project Management:Strong skills in planning, organizing, and managing training initiatives from start to finish.

Qualifications

• Education:Typically requires a bachelor's degree in a relevant field, such as Information Technology, Computer Science, Education, or Business Administration.
• Experience:Often requires prior experience as a trainer, instructional designer, or in a relevant technical role.
• Certifications:May prefer or require certifications in training management or specific technical areas.

Job Types: Full-time, Permanent

Pay: Php50, Php60,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Life insurance

Work Location: In person

Key Responsibilities:

• Design and implement a structured training curriculum for new and existing employees, particularly in the pharmaceutical field.
• Conduct comprehensive product knowledge sessions, especially for Oncology and Hematology lines.
• Collaborate with Sales, Marketing, and Medical Affairs teams to ensure accuracy and consistency of training materials.
• Evaluate training effectiveness through assessments, feedback, and performance metrics.
• Keep updated with the latest industry trends, treatment protocols, and competitive products in the Oncology and Hematology sectors.
• Monitor and support the continuous development of the field force and in-house teams.
• Prepare reports and make data-driven recommendations for improvements in training strategies.
• Organize and facilitate workshops, learning sessions, and refresher trainings.
• Ensure training programs are aligned with compliance standards and company policies.

Qualifications:

• Bachelor's degree in Pharmacy, Nursing, Medical Technology, or any related field; advanced training or certification in Training and Development is a plus.
• Minimum 2–3 years of solid experience in training and development in the pharmaceutical industry.
• With strong product knowledge and work background in Oncology and Hematology.
• Excellent facilitation, coaching, and presentation skills.
• Strong interpersonal and communication skills with the ability to engage and inspire learners.
• Proficient in MS Office tools and digital learning platforms.
• Willing to travel for field training and coordination when needed.

Why Join Us?

• Additional leave benefits
• HMO with 2 FREE dependents upon regularization
• Quarterly Incentives
• Career progression opportunities
• Annual performance-based merit increase
• Comprehensive training & development
• Paid training
• Fun and engaging employee activities

Job Types: Full-time, Permanent

Pay: Php30, Php40,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Opportunities for promotion
• Paid toll fees
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

What we offer?

Ingcoph Traders Inc., will allow you to work with people of varying abilities and experience levels. We are passionate about empowering leaders in discovering their capabilities and achieving greatness in their roles.

As part of its dedication to reaching your goals, our company encourages professional development and provides competitive compensation.

What are the Skills and Qualifications?

• Developing training schedule, materials for upcoming sessions based on organizational needs and employee skill gaps for store and head office
• Conducting in-person training sessions for employees (store trainees, champions, etc.) with covering topics such as product knowledge, sales techniques, safety protocol (SOP) and customer service skills.
• Evaluating employee performance and skills levels through assessments, quizzes, and practical demonstrations to identify areas for improvement and tailor training accordingly
• Direct Reporting to Sr. HR Manager
• Providing constructive feedback and individual coaching to employees to help them improve
• Maintaining detailed records of training activities, attendance (trainees and trainers), employee progress and generating reports to track training effectiveness and compliance.
• Handling schedule of all Dealers training
• Reviewing feedback from training sessions
• Collaborating with department managers, SME, and external training providers (Bridges Framework) to align training initiatives with organizational goals and address specific needs within different department

What are the Roles and Responsibilities?

• Degree (or equivalent) in Human Resources, Instructional Design, Teaching or Organizational Development (preferred)
• Minimum of 3+ years working in a learning and development environment
• Curriculum development and/or graphical & informational design experience
• Instructional design experience including production and management of e-learning content
• The ability to work both independently and in team settings within a fast-paced, entrepreneurial environment
• Flexibility to adapt to changing training needs based on the company's structure

Job Types: Full-time, Permanent

Pay: Php35, Php50,000.00 per month

Benefits:

• Paid training
• Pay raise

Work Location: In person

Company Description

iOPEX Technologies Philippines Inc. is a new-generation digital service provider offering optimized Digital Engineering, Operations, and Studio Services. We pride ourselves on creating new products and solutions for both traditional and new-age businesses, boasting a marquee list of Fortune 500 clients. Our world-class service delivery is enabled by a highly skilled team and robust IT infrastructure, ensuring compliance with international quality standards. We continuously invest in innovative delivery models to enhance customer experience while maintaining cost efficiency.

Role Description

This is a full-time on-site role for a Training Manager in BGC, Taguig. The Training Manager will oversee the development and delivery of training programs, ensuring they meet quality standards. Responsibilities include conducting needs assessments, designing training materials, facilitating training sessions, and monitoring staff performance to ensure adherence to quality benchmarks. The individual will also be responsible for continuously improving training methodologies and quality assurance processes.

Qualifications

• Experience in Training Program Development and Facilitation
• Knowledge of instructional design and training methodology
• Excellent communication and interpersonal skills
• Ability to work onsite in BGC, Taguig
• Proven track record in managing training programs and quality assurance
• Bachelor's degree in Education, Training, Human Resources, or related field
• Experience in the digital services industry is a plus

About the Role:

Do you believe learning should be exciting, practical, and life-changing? We're looking for a Training Manager who's all about creating experiences that inspire growth and performance. You'll work closely with our Learning & Development Head to bring fresh, engaging, and future-ready programs that make our people—and our culture—shine.

This isn't just about ticking boxes. It's about designing programs people want to be part of—leadership journeys, skill-boosting workshops, and hands-on learning that stick. You'll help shape not only careers but also the kind of workplace people are proud to belong to.

What You'll Do:

• Create and roll out a training roadmap that aligns with the company's goals and culture
• Design and deliver programs that spark growth in:

-Leadership & Team Development

-Communication & Problem-Solving

-Presentation & Facilitation Skills

-Performance & Succession Planning

• Run training needs assessments and map out skill gaps with fresh insights
• Measure impact with KPIs, feedback surveys, and performance outcomes
• Partner with department heads to keep learning practical and business-driven
• Keep our Learning Management System (LMS) alive and buzzing with content
• Track and manage the training budget—investing wisely in people growth

What We're Looking For:

• Bachelor's degree in HR, Education, Business, or related field
• 5–8 years of solid experience in Training, L&D, or Talent Development
• At least 3 years leading teams or managing training initiatives
• Strong track record in designing and implementing training programs
• Tech-savvy with e-learning platforms and modern instructional design
• Confident facilitator with standout presentation and communication skills
• Sharp in analytics and project management
• Comfortable working with leaders and cross-functional teams
• An edge if you have experience in pre-opening and operations in hospitality or service-driven industries

Company Description

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

Role:

• End to End Training Ownership: Will be responsible with end to end activities including; hiring, pre-process, process, nesting, floor activities related to training

• People Management: Should be able to identify EWS (Early Warning Signals), provide feedback, create coaching environment for deputy manager, trainers and trainees Key Accountability:

• Training Performance: End to end responsibility of training deliverables like throughput, certification, early production performance, etc.

• Performance Management: Should have excellent knowledge of training deliverable, metrics data analytics. Should be able to review training performance with Assistant Manager & Deputy Manager reporting to them and ensure action plan is created and followed to improve performance

• Escalation Management: Should be able to manage all internal and external escalation.

• Client Management: Should be able to manage client communication with clients which will include reports, reviews, audits, etc.

• Reporting: Ensure all training reports including internal stakeholder and clients should be shared on time accurately

• Review: Should be able to create review decks, present them and maintain action registry for closure of open items

• Content Review Should be able to direct the team conduct accurate TNI (Training Need Identification) and make changes in training plan accordingly

• Knowledge Management: Ensure floor agents go through timely monthly check, floor refreshers, etc.

• Stakeholder Management: Should be able to manage internal communication with peers, stakeholders

• Coordination: Coordination within and outside team to ensure activities and run smoothly

• Audits: Should be able to manage all internal and external audits

Knowledge/ Qualification:

• Under Graduate/ Graduate

• IATA / UFTA certification preferred

Special Role Requirement:
• Should be willing to work in 24*7 environment

Should be willing to work in non-weekend offs

• Excellent working knowledge of all MS Office tools like Excel, PPT, etc.

• LEAN/YB/ GB certification preferred

• Team & multi location handling experience preferred

• Excellent written and verbal communications

Qualifications

Graduate

Work Experience:
• Travel Experience specifically Airline : +3 Years – Non negotiable

• OTA Experience: + 1 Years – Desirable

• Training Experience: Should have sound understand of training function and should have spent + 5 years in training department – Mandate

• Team Management: +3 Years Certification/ Domain Certification (If Applicable): Travel & Tourism

Additional Information

US Night Shift-Graveyard shift

The Training Manager is responsible for designing, developing, and delivering training programs to employees and agents. He/She must work closely with Division Heads and Department Managers to identify training needs and create programs that address them.

The main responsibilities of a Training Manager include conducting training needs assessments, creating training materials and resources, delivering training programs, and evaluating the effectiveness of training programs. He/She shall also be responsible for coordinating training sessions, managing budgets, and maintaining training records.

A Training Manager should have excellent communication and interpersonal skills, as well as strong organizational skills. He/She must be able to work independently, as well as in a team environment, and be comfortable delivering training programs to groups of employees at all levels of the organization.

Qualifications:

• College graduate, preferably with a degree in Human Resources, Psychology, Communication, Business Administration, or other HR-related courses.
• With at least 5 years of relevant experience in Training, preferably in a Non-Life Insurance company.
• With solid knowledge of Non-Life Insurance products.
• Skilled in creating customized training materials tailored to various audiences and learning objectives.
• Proficient in Canva, Microsoft PowerPoint, and other presentation/design tools.
• Must have strong communication skills, both oral and written; confident and with a pleasing personality.
• Highly organized, detail-oriented, and capable of managing multiple training initiatives simultaneously.
• Able to work independently and collaboratively in a dynamic environment.

• Opportunity to join a fast growing company
• Opportunity to shape and develop a team

About Our Client
This role is with a growing organization in the retail industry known for its commitment to employee development and operational excellence. The company operates as a medium-sized enterprise, providing an engaging and professional work environment.

Job Description

• Develop and deliver comprehensive training programs tailored to the needs of retail employees.
• Assess training effectiveness through feedback and performance evaluations.
• Collaborate with department heads to identify training requirements and skill gaps.
• Create learning materials and resources, ensuring alignment with company policies.
• Maintain records of training sessions and track employee progress.
• Stay updated on industry trends and incorporate best practices into training initiatives.
• Support the Human Resources team in fostering a culture of continuous learning.
• Ensure compliance with organizational standards and relevant regulations.

The Successful Applicant
A Successful Training Manager Should Have

• Proven expertise in designing and implementing training programs.
• Strong communication and presentation skills.
• Familiarity with learning management systems and tools.
• A proactive approach to problem-solving and innovation in learning methods.
• Experience in the retail industry or similar sectors is highly advantageous.

What's on Offer

• Comprehensive HMO coverage.
• Permanent employment with opportunities for career growth.
• A professional work environment focused on employee development.

If you are ready to make a meaningful impact as a Training Manager in the retail industry, we encourage you to apply today

Contact: Amanda Lazo
Quote job ref: JN