24 Training Facilitator jobs in the Philippines

RESPONSIBILITIES:
 Create structured, user-friendly course templates and instructional content that reflect br>organizational’s academic standards and enhance student focus and retention. < r>Plan and oversee instructional design initiatives by working closely with department < r>heads, faculty, and project teams to meet academic goals and timelines.
urate and update assessment banks, rubrics, and reference materials to support fair, < r>transparent, and outcomes-based learning evaluation.
esearch, recommend, and implement digital tools that increase interactivity, support < r>learner motivation, and accommodate diverse learning needs.
upport faculty in understanding and applying instructional design principles, template < r>standards, and digital tools through workshops, coaching, and resource development.
ntegrate theories such as cognitive load, self-determination, and motivation into < r>instructional strategies that promote effective knowledge transfer.
ollaborate with program leads to align learning materials with intended outcomes, < r>ensuring coherence across courses and consistent learner experiences.
se feedback, analytics, and reflection tools to assess the impact of course materials < r>and iterate on improvements that support both faculty and student growth.

QUALIFICATIONS:
achelor’s degree in Instructional Design, Educational Technology, Education, or related
 At ast 2–3 years’ experience in instructional design, curriculum development, or related
r les in an academic or e-learning setting
 St g proficiency in instructional design software (Articulate, Adobe Captivate and < r>learning management tools like Canvas/Moodle)
ound understanding of pedagogy, assessment strategies, and digital learning best < r>practices
xcellent communication and stakeholder coordination skills < r> trong attention to detail and organizational skills for managing multiple projects < r>simultaneously
ust demonstrate willingness and initiative to learn CIIT's current educational < r>technology (EdTech) tools.
ust possess the drive to explore and adopt emerging EdTech solutions that can < r>enhance both student learning experiences and faculty instruction.
nterest and enthusiasm in the field of Traditional and Digital Arts, Multimedia, < r>Information Technology and Game Development

BENEFITS OFFERED:
Probation Period: 6 months
ree lunch < r> ereavement leave (5 calendar days) < r> ompany workstation provided < r> overnment-mandated < r>Upon regularization
nLife HMO (200k maximum per illness/year) < r> anulife accident insurance (200k maximum) < r> Vacation leaves (that could be accumulated to a maximum of 24 VLs) < r> Sick/medical leaves (cash convertible) < r> aintenance medicine reimbursement (1k max/year) < r> lu vaccine subsidy every year < r> uition fee discounts up to 75% for relatives < r> hort course discounts up to 100% for employees in specialized courses (digital < r>marketing, photography, video editing, game development, programming, website
development, etc.)

• Bachelor’s degree in Instructional Design, Educational Technology, Education, or related field (Master’s degree preferred)
• At least 2–3 years’ experience in instructional design, curriculum development, or related roles in an academic or e-learning setting br>• Strong proficiency in instructional design software (Articulate, Adobe Captivate) and learning management tools like Canvas/Moodle < r>• Sound understanding of pedagogy, assessment strategies, and digital learning best practices < r>• Excellent communication and stakeholder coordination skills < r>• Strong attention to detail and organizational skills for managing multiple projects simultaneously < r>• Must demonstrate willingness and initiative to learn current educational technology (EdTech) tools < r>• Must possess the drive to explore and adopt emerging EdTech solutions that can enhance both student learning experiences and faculty instruction < r>• Interest and enthusiasm in the field of Traditional and Digital Arts, Multimedia, Information Technology, and Game Development

Your potential has a place here with TTEC's award-winning employment experience. As a Project Management working remotely in the Philippines, you'll be a part of bringing humanity to business.
What You'll be Doing
As the primary liaison overseeing projects at our customer experience centers, you'll be the Learning & Development point of contact as you build, manage, and maintain project documentation on a global scale. Ensuring projects are completed on time and within budget, you'll build plans, establish project deadlines, assign functional responsibilities, conduct due diligence, and gather materials as required. Projects can be internal and corporate business level initiatives.
You'll report to the Director of Learning & Development who is responsible for Project Management and department governance. You'll contribute to the success of the business as you are the primary point of contact overseeing the various internal initiatives.
During a Typical Day, You'll
- Build, manage and maintain master project documentation
- Partner with internal teams, senior executive level partners and external clients and vendors
- Communicate and document program requirements and status to clients, internal team members and other partners
- Support the deployment, promotion and achievement of departmental and corporate strategy, business goals and objectives
- Identify risk and mitigation, and escalate when necessary
What You Bring to the Role
- BA/BS or equivalent relevant experience
- 2 years' experience in a project management role leading the deployment of medium to large scale global projects
- Comfortable facilitating meetings and effectively completing project plans and deliverables for client facing, senior and executive level management
- Experience with project management and word processing software, spreadsheet, and flowcharting applications (MS Project, Asana, MS Office, Excel and Visio)
- Travel Requirement: 25%, Must have or be able to obtain a valid passport and be willing to travel internationally
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Title:** _Project Manager, Learning & Development_
**Location:** _PH-Central Luzon-Pampanga_
**Requisition ID:** _045N1_

Your potential has a place here with TTEC's award-winning employment experience. As a Senior Manager, Learning and Development working onsite in Pampanga, Philippines, you'll be a part of bringing humanity to business. #experienceTTEC
*if certified in country, use this paragraph and update Country in Red otherwise, please remove: Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in says it all!
What You'll Do you have a passion for helping others and giving them peace of mind? In this role, you will provide coaching, motivation and support to enhance the engagement and success of their team of training specialists in attaining targets and goals.
You'll report to Director, Learning and Development. You'll contribute to the success of the customer experience and the team's overall success.
During a Typical Day, You'll
· Achieve 100% of training completion goals
· Manage day-to-day operations, processes, and reporting
· Improve the key success metrics associated with training goals
· Deliver excellent customer service and communication
· Develop, coach, support, and evaluate the team
· Ensure the team has tools, systems, and support needed to perform training
What You Bring to the Role
· 2-3 years' experience managing training and/or adult learning programs
· 6 years' experience in training and/or adult learning
· US Telco Background is required
· An immediate joiner is preferred
· Strong coaching shills
· D US Telco Background is required ata analysis and reporting skills
· High customer service orientation
· Working knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly
· Call center experience
What You Can Expect
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Use if US based role: Visit for more information.
Use if Non US based role: Visit for more information.
The anticipated range is (Update Compensation/Range). Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Onsite
**Title:** _Senior Manager, Learning & Development_
**Location:** _PH-Central Luzon-Pampanga_
**Requisition ID:** _046UB_

**Responsibilities**
+ Integrate multiple learning approaches throughout the organization.
+ Create and offer training seminars, online learning, and other educational materials.
+ Evaluate the effectiveness of development strategies and assist staff in maximizing learning opportunities.
+ Assist managers in developing their team members through career paths.
+ Create, implement, and assess competency/skill development efforts across many platforms.
+ Create and implement innovative media or technology to foster an energizing learning and organizational development environment.
+ Using a variety of training strategies, such as e-learning, open communication channels, or mentoring.
+ Handling the training aspect of the growth of the HR team.
+ Maintaining tight relationships with various organizational leaders and being fully aware of their training needs and organizational units.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**What Learning Development and Delivery contributes to Cardinal Health**
Learning Delivery is responsible for delivering learning to multiple geographies and/or business segments, including new hire onboarding and continuous learning experiences. This includes instructor-led and virtual instructor-led training, evaluating courses, administering processes, coordinating training schedules, and conducting course evaluations to align business objectives with learning needs and strategies.
+ Demonstrates expertise in adult learning theories and best practices
+ Collaborates with business leaders and learning business partners to identify development needs and offers solutions
+ Demonstrates knowledge and effective use of presentation/facilitation tools, techniques, materials, etc.
+ Possesses knowledge of and experience in using training system technologies and classroom tools
+ Efficiently applies classroom management/facilitation techniques to various classroom situations
+ Provides feedback on course design and content to Instructional Design & Development (IDD) team
+ Provides feedback to class participants and business leaders
**Qualifications**
+ Bachelor's degree in related field, preferred
+ 2+ years of relevant experience in customer service or call center industries is required.
+ Open to all CHIP employees B4, P1 and P2.
+ Experience in the healthcare, medical, or pharmaceutical business segment is an advantage
+ Experience in facilitating training in both virtual and in-person settings
+ Strong communication, engagement, and facilitation skills
+ Knowledge of using Microsoft Office applications to create and display reports and dashboards
+ Willing to work on hybrid set-up and during US business hours
+ Internal candidates are required to have worked in a B4, or P1 role for at least one year before being considered for this position
**What is expected of you and others at this level**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (

REQUIREMENTS:
• Graduate of BS in Psychology, Human Resources Management, Behavioral Science, Human Capital Development degree or equivalent. br>• Familiarity/mastery of learning and development strategies, best practices for at least 5 years < r>including career development and succession planning concepts and tools, a must.
• Good oral and written communication skills, facilitation, and presentation skills. < r>• Excellent organizational skills. < r>• A team player with impressive collaboration skills. < r>• Ability to deal with people of various levels in the organization, including clients and < r>partners.
• Highly driven and can work with minimum supervision. < r>• Proficient in Microsoft application (Word, Excel, PowerPoint) < r>• Project Management, Business Process Analysis familiarity, a plus. < r>
RESPONSIBILITIES:
• Ensure the implementation of standard procedures, policies, rules and regulations < r>on organization wide learning and development and make appropriate
recommendations on improvements of policies and processes affecting knowledge
transfer, learning, employee development, succession planning, career and
performance management.
• Contribute to learning and development strategies as part of the company’s training
including assessment, monitoring and evaluation tools for improvement and
optimization.
• Conduct of orientation, presentation, reports, training sessions and focus group < r>discussions on multi-platform set up, collaborating with different parties
(internal/external) on best practices and effective development initiatives and
communication strategies.
• Facilitate employee development through effective research, careful study, and < r>data analysis to create learning opportunities, identify development gaps, and
recommend suitable intervention to improve employee knowledge and skills.
• Support companywide learning value chain through analysis, design, development < r>and implementation of all in-house and external learning/training and development
programs of the company for all levels.
• Ensure and monitor accomplishment of annual learning and development plan, < r>including conduct of internal learning programs for employees and the maintenance
and updating of training database.
• Conduct informal and formal training needs analysis and evaluates effectiveness of < r>learning and development programs of the company.
• Support and make recommendations on annual learning and development budget < r>and is instrumental in the monitoring of expenses related to learning and
development initiatives and training programs for employees.
• Coordinate with external training organizations on employees recommended to < r>attend public seminars, workshops, courses, etc. and arrange payments,
registration, and other logistics concerns.
• Draft, prepare, review and consolidate all training related documents such as but < r>not limited to the Training Evaluations, Notice of Training, Training Memorandum of
Agreements and the like.
• Create and revise communication plan and ensure proper dissemination to < r>employees of company announcements, guidelines, and advisories.
• Assist in the development, implementation, and communication of the Company’s
enhancements based on updated legal requirements, market study, internal
requirements, and data collection procedures.
• Keep abreast of recent updates on legal/regulatory mandates and safeguard the < r>company’s consistent compliance with such requirements. < r>• Support effective execution of other HR related activities, initiatives and services < r>and delivery of assigned projects and tasks.
• Observe established safety and health standard procedures/regulations in carrying < r>out duties and responsibilities.

**Description**
**Manager - Compliance, Learning, Development and Communications**
**#4th in Great Place to Work's Best Company To Work For 2025**
**#10th in Fortune Magazine's 2025 World's Most Admired Companies**
**#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers**
**Top GBS Employers for the Philippines (2025) by the Everest Group**
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.
Colleagues at GRC are passionate about our commitment to drive the Company's goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.
As a Manager working on Learning, Development and Communications, you will play a pivotal role in developing and executing the firm's compliance risk governance initiatives. This team is responsible for designing and implementing compliance's program for the management of compliance related training and compliance professional development.
**Responsibilities:**
+ Assist with the development of a sustainable Training governance program for the compliance organization
+ Manage process for ensuring compliance trainings are delivered timely and to the correct audience
+ Collaborate with other risk governance functions to execute the compliance training program, including the Global Regulatory Learning team
+ Support audits and exams as needed
+ Provide/Develop program metrics and reporting
+ Manage compliance officer training program, including any professional development requirements and certification maintenance
+ Serve as a culture carrier for a culture of risk awareness and accountability
**Minimum Qualifications:**
+ 5 years of experience in risk management within the financial services industry, specific expertise in compliance training governance and compliance risk management preferred
+ Professional regulatory compliance certification preferred (CRMC, CAMS, CCEP, CIP)
+ Bachelor's degree in Law, Compliance, Business, or a related field required; JD or Master's degree preferred.
+ Experience managing vendor relationships
+ Understanding of risk management principles, frameworks, and regulatory requirements
+ Understanding of regulatory frameworks and general regulatory knowledge, including consumer protection and compliance management systems preferred
+ Willingness to think outside the box, ask questions and raise concerns
+ Experience designing and delivering training programs for diverse audiences, including front-office staff, risk professionals, and senior executives
+ Experience designing and managing professional development programs preferred.
+ Strong project management. communication, presentation, and interpersonal skills
+ Strong team player, and self-motivation with the ability to handle multiple work streams across geographical locations and ad-hoc tasks simultaneously
**Qualifications**
**Additional Details:**
+ Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
+ Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
+ Work From Home Requirements:
+ Must have at least 25 mbps internet connection plan / speed
+ Must have a private & quiet area to work at home
+ American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.**
**Job:** Compliance
**Primary Location:** Philippines-PHL-Taguig City
**Schedule** Full-time
**Req ID:** 25008202

**What Learning Development and Delivery contributes to Cardinal Health**
Learning develops, deploys and evaluates learning solutions to support employee development and build organizational capability in alignment to business strategies. This function analyzes learning needs and develops training curricula, technologies, and programs. This function also manages trainings provided by third-parties and partners with leaders and subject matter experts within functions and business units to deliver learning.
Learning Development and Delivery provides instructor-led trainings and manages training processes to maximize the value that employees gain from learning solutions. This job family delivers training materials including presentations, guides and manuals, and course evaluations and coordinate training schedules based on training needs.
**Qualifications**
+ Open to B4, P1 and P2 AHS employees only.
+ 2-4 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
**What is expected of you and others at this level**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity Identified possible solutions to a variety technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (