Technical Support

Mabalacat, Pampanga Owens Asia, Inc..

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Job Description

**LOCATION**:
**JOB DESCRIPTION**:

- The Technical Support will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals.

**JOB RESPONSIBILITIES**:

- Provides technical support and guidance to resolve users' computer hardware and software problems.
- Applies knowledge of computer software and hardware to assist users in resolving problems.
- Installs or assists with the installation and set-up of new hardware, software, and peripheral equipment.
- Coordinates service or replacement of defective products from vendors and manufacturers.
- Maintains knowledge of technical innovations, trends, and best practices; makes recommendations for new software and hardware.
- Drafts or revises user training manuals and procedures.
- Maintains logs of support services provided in the ticketing system or other appropriate databases.
- Develops training materials and/or provides onsite training as requested.
- Performs other related duties as assigned.

**JOB REQUIREMENTS**:

- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite.
- Thorough understanding of technology commonly used by clients and employees.
- Ability to explain technical problems to non-technical employees.

**Skills**:

- Ability to Learn New Software and Hardware.
- Active Listening.
- Analysis of Technical Issues.
- Application Support.
- Assessing Customer Support Needs.
- Attention to Detail.
- Strong knowledge of software packages.

**Hiring Process & Privacy Notice**

Owens collects information from job applicants during the recruitment process.

To obtain a job with one of our companies, you may be required to take assessment tests and complete and pass a background screening, including criminal records checks.

Recruitment information is generally retained for 6 months unless there is an extended legal mandatory retention period. If you would like us to keep your information for future career opportunities, please indicate your consent below. If you are hired, your information will be retained for longer.
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IT Technical Support

San Fernando, Pampanga Geoplan Philippines, Inc.

Posted 1 day ago

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Job Description

Qualifications:
br>- At least 1 year of experience in Hardware and Software troubleshooting
- Required Skills: Virtual Machine, Imaging, HW/SW Troubleshooting
- Knowledge of IOS and Android OS

Requirements:

- College graduates or Fresh graduates are welcome to apply
- Willing to be trained

Location:
Near UNIQLO SM CITY Pampanga
This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

San Fernando, Pampanga JAV Resource Corporation

Posted 8 days ago

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Job Description

TECHNICAL SUPPORT ENGINEER
br>We are looking for versatile and solutions-driven TECHNICAL SUPPORT ENGINEERS to join our growing workforce!

If you are a Licensed Electrical Engineer, Master Electrician, Electronics Engineer or Electronics Technician, who has analytical skills to troubleshoot and provide technical solutions, and a heart for customer service at the same time, YOU BELONG TO US!

The Technical Support Engineers are responsible for diagnosing, troubleshooting, and resolving wifi configuration and system issues on solar energy inverters. They combine deep technical expertise with strong communication skills to support internal teams and external clients. Their day-to-day tasks involve answering hotline calls, responding to tickets, escalating complex issues, documenting solutions, and continuously improving support processes.

JAV Resource Corporation is a fast-growing Business Process Outsourcing (BPO) Company, with robust clientele in Australia offering affordable and quality energy solutions to Australian businesses and residents seeking clean energy supply in a cost-effective way. We aim to provide back office support to our valued clients, ranging from Administrative tasks, Technical Support, Accounting and Financial Services, Property Management, Digital Marketing and Customer Service. We are every business’ partner to achieving their market targets and business goals. < r>
What we Offer?
• A competitive package depending on meeting the qualification requirements stipulated above < r>• ull-time, permanent employment < r>• A ove standard leave credits upon regularization < r>• P id trainings related to the job < r>• T ols necessary in the delivery of output will be company-provided < r>• A niversary increase < r>• P rformance incentives < r>• H liday and overtime payment if incurred < r>• O fice-based, rotational schedule (6am to 3pm and 7am to 4pm), 5 days a week work schedule < r>
Please note that this is a FULL TIME, ON-SITE OFFICE JOB
Should you be interested to grow your career in the BPO industry, send us your comprehensive curriculum vitae and our Human Resource Professional will connect with you for the schedule and details of the screening process.

Pay: Php20,000.00 - Php25,000.00 per month (starting rate, depending on meeting the qualification requirements)

Benefits:
• A ditional leave < r>• C mpany Christmas gift < r>• C mpany events < r>• O portunities for promotion < r>• P id training < r>• P y raise < r>• P omotion to permanent employee < r>
Schedule:
• 8 hour shift < r>• D y shift < r>
Supplemental Pay:
• 1 th month salary < r>• A niversary bonus < r>• H liday Pay < r>• O ertime pay < r>• P rformance incentive < r>• Y arly bonus < r>
License/Certification:
• L censed Electrical Engineer, Master Electrician, Licensed Electronics Engineer, Electronics Technician (Preferred) < r>
Requirements
• L censed Electrical Engineer, Master Electrician, Electronics Engineer or Electronics Technician < r>• K owledge in solar panels, batteries and inverters is a deal breaker < r>• H s prowess in English communication, oral and written < r>• C n confidently speak with all types and levels of people < r>• H s active listening skills < r>• A le to multi-task - maneuver computer from one application to another while talking to the customer over call < r>• P ssionate about providing customer service < r>• A aptable, organized, patient and empathetic < r>• C mfortable working with a team of Engineers, collaborative and dynamic
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Technical Support Representative (Tsr)

Angeles, Pampanga Valeros Velasco Business Solution Inc.

Posted today

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Job Description

**TECHNICAL SUPPORT REPRESENTATIVE**

Site: ANGELES, PAMPANGA

Qualifications:

- COLLEGE GRADUATE must have a 12 MONTHS T.S.R. / Help Desk in BPO Industry Experience.
- COLLEGE UNDERGRADUATE (Complete 4 Semester) must have a 24 MONTHS (2yrs) T.S.R. / Help Desk in BPO Industry Experience.
- Willing to Work on Site

Perks:

- HMO up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)
- P 10, 000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)
- Incentives

Salary range 28,000- 35,000

APPLY NOW

hiring #callcenter #hiringph #itsd #itservicedesk

**Job Types**: Full-time, Permanent

**Salary**: Php28,000.00 - Php35,000.00 per month

**Benefits**:

- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift

Supplemental Pay:

- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment

Application Question(s):

- Highest Educational Attainment
- Specify your experience in BPO (in months) ex: 12months, 13 months, 14 months
- Where are you currently residing?
- Are you amenable to work on-site or relocate in BGC Taguig?
- Active alternative phone number
This advertiser has chosen not to accept applicants from your region.

Technical Support Representative (Tsr)

Angeles, Pampanga Jobnet HR Solutions Inc.

Posted today

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Job Description

**TECHNICAL SUPPORT REPRESENTATIVE**

Site: ANGELES ,PAMPANGA

**Qualifications**:

- COLLEGE GRADUATE must have a 12 MONTHS T.S.R. / Help Desk in BPO Industry Experience.
- COLLEGE UNDERGRADUATE (Complete 4 Semester) must have a 24 MONTHS (2yrs) T.S.R. / Help Desk in BPO Industry Experience.
- Willing to Work on Site

Perks:

- HMO up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)
- P 10, 000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)
- Incentives

Salary range 28,000- 35,000

APPLY NOW

hiring #callcenter #hiringph #itsd #itservicedesk

**Job Types**: Full-time, Permanent

Pay: Php28,000.00 - Php35,000.00 per month

**Benefits**:

- Discounted lunch
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift

Supplemental Pay:

- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment

Application Question(s):

- Highest Educational Attainment
- Specify your experience in BPO (in months) ex: 12months, 13 months, 14 months
- Where are you currently residing?
- Are you amenable to work on-site or relocate in BGC Taguig?
- Active alternative phone number
This advertiser has chosen not to accept applicants from your region.

Technical Support Representative Start Asap

Angeles, Pampanga CA-RA Job Solutions Inc.

Posted today

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Job Description

URGENT #HIRING for IT Service Desk and Technical Support Representative

Job Summary:
We are looking for a personable, experienced Customer Service and Technical Support Rep. professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.

No Assessment only Initial and Final Interviews. can start ASAP just click the Application Link Below

Location: BGC, Taguig

Perks:

- Work Onsite
- HMO up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)
- P 10, 000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)

Qualifications:

- must have a 24 Months (2yrs and up) of Technical Service Experience or ITSD Experience
- College Graduate for any computer-related course (for TSR only)
- willing to WORK ONSITE

Salary up to 35-40K! Depends on your Technical Exp.

Send your updated resume Now

APPLY NOW!

**Job Types**: Full-time, Permanent

**Salary**: Php35,000.00 - Php40,000.00 per month

**Benefits**:

- Additional leave
- Discounted lunch
- Employee discount
- Flexible schedule
- Flextime
- Free parking
- Gym membership
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise

Schedule:

- 8 hour shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift

Supplemental Pay:

- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

COVID-19 considerations:
All processes were done Virtually due to Covid 19 and No Assessment Conducted

NOTE: we assess applicants who have a Qualified Profile and enough BPO Experience and This is WORK ONSITE

Application Question(s):

- Highest Educational Attainment
- How long is your BPO Experience (International Account)
- How long is your BPO Experience
- Alternative Number

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)

**Language**:

- Average English Communication Skills (preferred)
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Technical Support Rep. - (IT Service Desk)

Angeles, Pampanga CA-RA Job Solutions Inc.

Posted today

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Job Description

**Technical Support Representative**
- _I.T. Service Desk_

**Qualifications**:

- **College Graduate _(4YRS Course)_ **must have a **12 Months T.S.R. / HelpDesk** in BPO Industry Experience.
- **College Undergraduate** **_(at least 4 Semester)_** must have a **24 Months (2yrs) T.S.R. / HelpDesk** in BPO Industry Experience.
- **Willing to Work on Site**

**Location**:

- BGC, **Taguig City** Philippines
- **Angeles, Pampanga** Philippines

**Perks**:

- **P 400,000.00** Medical HMO Insurance effective on Day 1 **_(Can go as high as 2 Million including 3 dependents)_**:

- **P 10, 000.00** Worth of Medicine Reimbursement on top of the HMO **_(Can go as high as 40,000.00 including 3 dependents)_**:

- **Salary Up To 38k!**
- **Service Desk** Analysts are **information technology (IT)** professionals who provide **technical support** to users. They **respond** to incoming requests for **IT support** and **resolve network**, **hardware and issues with computers.** They also perform **technical maintenance and installations and updates.**
- Career Growth & Development: Acquire growth through various trainings other than account specific (Lean six sigma/Black belt training) and move up the ladder through IJPs and promotion opportunities._

**Duties and Responsibilities**:

- Consistently make a good first impression when calling leads
- Meet company expectations for excellent customer service
- Provide information regarding product/service in an engaging manner
- Answer all customer questions honestly and accurately
- Process orders quickly and accurately
- Maintain a friendly, professional tone at all times

**Additional information**:

- _Required skill(s) outbound sales, sales._
- _At least 2 year(s) of working experience in the related field is required for this position._
- _Applicants must be willing to work in Taguig._
- _Preferably 2-4 Yrs Experienced Employees specializing in Customer Service or equivalent._
- _50 Full-Time position(s) available._

**Salary**: Php23,000.00 - Php38,000.00 per month

**Benefits**:

- Company events
- Discounted lunch
- Flexible schedule
- Flextime
- Free parking
- Gym membership
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift

Supplemental Pay:

- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay

COVID-19 considerations:
All Process Done Virtually Due to COVID19

Application Question(s):

- Are You Willing to Work on Site?

**Education**:

- Bachelor's (preferred)

**Experience**:

- B.P.O. Industry: 1 year (preferred)
- TSR / HelpDesk: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
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Voip Technical Support (Onsite Clark, Pampanga)

Angeles, Pampanga The Remote Group (TRG)

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Job Description

**JOB DESCRIPTION**

**Position: VoIP Technical Support**

**Schedule: 9pm to 6am**

**Work set-up: On-Site (Clark, Pampanga)**
- 3+ years of experience with any soft switch
- 3+ years of experience with networking
- Knowledge of IP phones, provisioning & troubleshooting them. Grandstream, Polycom, Yealink

**Benefits**:

- Company events
- Free parking
- Health insurance
- On-site parking
- Staff meals provided
- Transportation service provided

Schedule:

- Night shift

Supplemental Pay:

- 13th month salary

Ability to commute/relocate:

- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Knowledge of IP phones, provisioning & troubleshooting them. Grandstream,

Polycom, Yealink?

**Experience**:

- Networking: 2 years (required)
- Soft switch: 2 years (required)
This advertiser has chosen not to accept applicants from your region.

Call Center CSR (Customer Service Representative)

Angeles, Pampanga Work Services

Posted 4 days ago

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Job Description

Make a Real Impact as a Customer Service Representative!
Location: SM Clark | Start Date: August Class br>Earn up to PHP 27,000/month!

Are you ready for your next big opportunity in the BPO industry?

We’ve made the hiring process faster and easier with our end-to-end digital application system—no long lines, no hassle, just a few clicks away from landing your next job!
Qualifications:
High School/SHS Graduates with at least 6 months of BPO experience

College Graduates (with or without BPO experience)

Willing to start ASAP and work onsite at SM Clark

Don’t miss out on this opportunity to grow your career and make a real difference. < r>
APPLY NOW and join our August batch!
This advertiser has chosen not to accept applicants from your region.

Call Center Agent

Mabalacat, Pampanga StackPh

Posted 6 days ago

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Job Description

Pioneer Account – Customer Service Representative
Location: SM Clark, Pampanga br>Salary Offer: Up to ₱27,000 + Incentives + Night Differential < r>Work Setup: 100% Virtual Process (Application to Onboarding)

About the Role
Be part of a pioneer account and jumpstart your BPO career with competitive pay, growth opportunities, and a seamless virtual hiring process.

What We Offer:
Salary package up to ₱27,000 < r>
Performance-based incentives

Night differential pay

Fully virtual application and onboarding

Clear opportunities for advancement

Qualifications:
At least High School Graduate (Old Curriculum)

Senior High School Graduate

College Undergraduate

College Graduate

Excellent English communication skills

Willing to work on night shifts and report on-site at SM Clark, Pampanga when required

No BPO experience needed (Fresh graduates are welcome)
This advertiser has chosen not to accept applicants from your region.
 

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