166 Technical Support jobs in Parañaque
Technical Support
Posted 6 days ago
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Job Description
TECHNICAL SUPPORT br>
Salary: up to 80,000
Location: Mandaluyong
Set up: Hybrid (2 days a week onsite)
Schedule: 8AM - 5PM (M-F)
QUALIFICATIONS:
A minimum of 3-5 years’ proficiency and actual experience in Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups < r>Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Bachelor Graduate
Technical Support Representative
Posted 9 days ago
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Job Description
Work Setup: Onsite br>Salary: 29k - 33k
Must have:
-At least 18 months BPO experience (12+ months in IT Helpdesk/Service Desk)
-Strong problem-solving skills
-Great communication skills
-Completed at least 1st year of college
Technical Support Representative
Posted 16 days ago
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Job Description
br>Active listening and problem-solving abilities
Strong organizational and time management skills
Ability to remain calm and professional in stressful situations
Adaptability to fast-changing environments and technologies
High level of patience, empathy, and emotional intelligence
Strong attention to detail and accuracy
Audio Technical Support
Posted 19 days ago
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Job Description
br>- Maintain strong relationships with assigned accounts by understanding their audio needs and ensuring ongoing satisfaction and retention.
- Educate customers on how to use audio products, including setup, maintenance, and optimization of audio performance.
- Collaborate with engineering or tier-2 support teams to escalate unresolved issues and ensure timely resolution for customers.
- Gather customer feedback and identify patterns in issues to help improve products, services, and internal support processes.
Technical Support Representative
Posted 19 days ago
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Job Description
br>Qualifications:
- HS/SHS/College Level/ Associate Grad/ Vocational Grad/ Bachelor's degree
- With or without experience in call center
-Willing to be assigned in Pasig site
-Fine with salary range to 17K-20K (without night differential yet)
IT Technical Support
Posted today
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Job Description
Duties and Responsibilities:
- Monitor and maintain computer systems and networks
- Troubleshoot system and network problems, diagnosing and solving faults
- Maintain and replace parts as required
- Follow diagrams and written instructions to repair a fault or set up a system
- Set up new users' accounts and profiles and deal with password issues
- Work closely with other members of the team in the completion of a project providing support.
- Establish a good working relationship with customers and other professionals, such as
- Conduct electrical safety checks on computer equipment.
- May occasionally do liaising jobs
Qualifications:
- Possession of Bachelor’s degree in Information Technology, Computer Science or equivalent
- Relevant experience as an IT Technical support at least three (3) years
- Extensive familiarity with Windows and other operating systems
- Excellent analytical and problem-solving skills
- Strong Troubleshooting skills
- Good interpersonal and customer care skills
- Possession of a driver's license is an advantage
**Salary**: Php18,000.00 - Php25,000.00 per month
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
Technical Support Personnel
Posted today
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Job Description
Male or Female
Graduate of Information Technology / 2 years Computer Technical course
With work experience in POS or network related environments
Unit 1202 Asian Star Building, Asean Drive, Filinvest City, Alabang Muntinlupa, 1781 Philippines
Tel Nos.: 842-8518; 842-9143; 850-4780; 850-4782
Look for Ms. Emily
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IT Technical Support
Posted today
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Job Description
- **Bachelor degree in Information Technology related field of study with network engineering focus**:
- OPEN FOR FRESH GRADUATE WITH COMPETITIVE COMMUNICATION SKILLS
- **Strong understanding of network infrastructure and network hardware**.
- With 1-2 years work experience as technical support or IT engineer is preferred
- Ability to think through problems and visualize solutions.
- Ability to implement, administer, and troubleshoot network infrastructure
- devices, including wireless access points, firewall, routers, switches, controllers.
- Ability to create accurate network diagrams and documentation for design
- and planning network communication systems.
- Provides specific detailed information for hardware and software selection.
- Ability to quickly learn new or unfamiliar technology and products using
- documentation and internet resources.
- Ability to work with all levels of staff within and outside of IT and outside the organization.
- A self-starter able to work independently but comfortable working in a team environment.
- Good analytical and problem-solving skills.
- Dependable and flexible when necessary.
- Network security experience.
- LAN and WAN experience.
- Must be CISCO Certified or CCNA Cisco Certified Network Associate
- UNIX, Linux; is not require but is a plus
**Communication Skill**:
- They are able to produce concise reports on Network Infrastructure operations
Interpersonal Skill:
- They are proficient in designing, operating, and maintaining computer network systems
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical support: 1 year (preferred)
- Network security: 1 year (preferred)
- Network infrastructure: 1 year (preferred)
- network hardware: 1 year (preferred)
IT Technical Support
Posted today
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Job Description
1. Graduate of *BS IT/CpE/Computer Science or any related computer courses.
2. Must have basic knowledge in programming and networking
3. Skills required: Data Management, Typing skills, General Computer skills, Programming, Networking.
4.Open to FRESH GRADUATES with at least 3 months of OJT experience in the IT Department.
Schedule:
- 8 hour shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
Technical Support Specialist
Posted today
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Job Description
We are looking for Technical Support Specialists who can help troubleshoot and resolve customer equipment issues with genuine care and concern :)
**What we're looking for**:
- Associate’s or Bachelor’s Degree preferred
- Availability to work on rotation, including nights, weekends, and holidays with advance notice
- Knowledge and understanding of Ethernet network access, configurations, IP based routing concepts, and providing Virtual Private Network details to carriers and data centers
- Experience working with wireless carriers, managing data lines, provisioning and deactivating accounts
- Hands-on systems development & programming experience (Linux, MySQL, Bash)
- Strong understanding of databases and develop schedule reporting for weekly metrics
- Preferably with past Help Desk Experience (CSR/TSR).
- With a conducive home/remote working environment (fast and secure internet connection, low noise/mínimal disruption for taking calls, etc.)
- Good in both verbal and written English communication skills.
- Soft Skills Needed: Customer Service, Quality Focus, Flexibility, Attention to Detail
**What you'll do**:
- Triage customer-created issues and resolve or escalate to equipment vendor as necessary
- Communicate via Zoom call with customers or field technicians
- Monitor all equipment uptime and performance, and escalating to the appropriate vendor as necessary
- Follow-up with equipment manufacturers, network service providers, and internal support team on outstanding tickets and issues
- Collaborate with team members through daily stand-up meetings and other communication tools
**What you'll get**:
You'll be working with teams based in Manila and in the US, all passionate about providing service excellence. Aside from awesome teammates, here are some perks you'll get:
- quarterly performance incentives
- the coolest workplace ever (snacks, foosball, pingpong, beer-o-clock!, and many more!)
- exclusive app access to wellness & fitness coaching
- learning and training programs
- regular team building activities, both virtual and in-person
Sounds great, right? Send us your CV and let's talk soon!