227 Store Supervisor jobs in Manila

Job Summary:

The Store Supervisor supports the Store Manager in overseeing daily store operations, ensuring excellent customer service, and driving sales performance. This role supervises frontline staff, assists in inventory management, and ensures that the store upholds brand standards in the cosmetics industry.

Key Responsibilities:

• Supervise and support store staff in delivering outstanding customer service.
• Assist in achieving sales targets through effective team guidance and upselling strategies.
• Provide product knowledge and beauty consultation to customers when needed.
• Oversee merchandise display, stock replenishment, and store cleanliness.
• Monitor inventory levels, report discrepancies, and help prevent stock losses.
• Train and motivate staff to maintain high performance and product expertise.
• Handle escalated customer concerns in a professional and timely manner.
• Ensure compliance with company policies, procedures, and brand standards.
• Support the Store Manager in implementing promotions, events, and marketing activities.

Qualifications:

• High school diploma or bachelor's degree in Business, Retail, or related field preferred.
• At least 1–2 years of experience in a supervisory role in retail, preferably in cosmetics, beauty, or fashion.
• Strong leadership, communication, and people management skills.
• Sales-driven with the ability to motivate a team to meet targets.
• Knowledge of cosmetics, skincare, or beauty products is an advantage.
• Flexible to work shifts, weekends, and holidays as required.

Job Type: Full-time

Language:

• English (Preferred)

Work Location: In person

Job Title: Store Supervisor

Department: Store Operations

Reports To: Area Manager

STORE: AYALA MALLS MANILA BAY/NAIA TERMINAL 3 (SOON TO OPEN)

Job Summary:

The Store Supervisor oversees the daily operations of the assigned llaollao branch. Responsible for supervising staff, ensuring excellent customer service, monitoring inventory, and upholding company standards in cleanliness and food safety. The Store Supervisor ensures smooth store operations while achieving sales and performance targets.

Key Responsibilities:

• Supervise and lead store staff, including cashiers and service crew, to ensure efficient operations.
• Assign daily tasks and monitor staff performance, providing guidance and coaching when needed.
• Ensure compliance with company policies, food safety, and sanitation standards.
• Handle customer concerns and complaints in a professional and timely manner.
• Monitor inventory levels, conduct stock counts, and coordinate with the warehouse or suppliers for replenishment.
• Ensure proper cash handling and accurate sales reporting at the end of each shift/day.
• Assist in training, onboarding, and motivating team members to maintain a positive work environment.
• Track sales performance and implement strategies to meet or exceed targets.
• Coordinate with the Area Manager on operational needs, staffing concerns, and store updates.
• Maintain cleanliness, orderliness, and overall good condition of the store premises.

Qualifications:

• Bachelor's Degree in Business, Hospitality, or any related field (preferred).
• At least 1–2 years of supervisory experience in retail or food service.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and customer service skills.
• Knowledge of cash handling, inventory management, and basic reporting.
• Trustworthy, proactive, and able to work under pressure.
• Willing to work in shifting schedules, weekends, and holidays.
• Willing to be assigned in different llaollao branches as required.

Job Type: Full-time

Pay: Php19, Php23,000.00 per month

Benefits:

• Company events
• Health insurance
• Opportunities for promotion
• Paid training

Work Location: In person

JOB DESCRIPTION

The Store Manager is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer satisfaction, maintaining staff performance, and achieving the restaurant's financial goals—particularly sales targets. This role involves leadership, strategic planning, and hands-on supervision to drive revenue growth while maintaining food quality, service excellence, and operational efficiency.

KEY RESPONSIBILITIES:

Staff Leadership & Team Management

Hire, train, and supervise front-of-house and back-of-house staff

Set clear performance expectations and ensure team accountability.

Motivate employees to deliver excellent service and meet sales goals.

Schedule staff effectively to balance labor cost and service efficiency.

Conduct regular meetings and training sessions for skill development and team alignment.

Customer Service & Experience

Ensure all guests receive outstanding service in a timely and friendly manner.

Respond to customer feedback, concerns, and complaints with professionalism.

Create a welcoming atmosphere that encourages repeat business and customer loyalty.

Monitor service quality and provide coaching to improve the guest experience.

Sales & Revenue Generation

Drive the restaurant toward meeting and exceedingly daily, weekly, and monthly sales targets.

Monitor sales trends and adjust strategies accordingly (menu optimization, pricing, promotions).

Collaborate with the kitchen and service teams to upsell high-margin items.

Train staff in suggestive selling and customer engagement techniques.

Introduce promotions, loyalty programs, and seasonal offerings to attract more customers.

Analyze sales reports and customer data to identify opportunities for growth.

Plan and execute local marketing initiatives and community engagement.

Financial & Budget Management

Prepare and manage budgets, including sales forecasts, labor costs, and operating expenses.

Monitor P&L (Profit & Loss) statements and take corrective action when necessary.

Implement cost control strategies to maximize profitability (e.g., portion control, waste reduction).

Ensure cash handling, billing, and banking procedures are followed accurately.

Work with the finance team or owner to review financial performance and make data-driven decisions.

Inventory & Supply Chain Management

Oversee ordering, receiving, and storing of inventory.

Maintain optimal stock levels to avoid overstocking or shortages.

Ensure proper storage, rotation, and usage of ingredients (First-In, First-Out – FIFO).

Conduct regular inventory audits and report discrepancies or waste.

Build good relationships with suppliers to negotiate prices and ensure timely delivery.

Compliance & Standards

Ensure full compliance with local health, safety, labor, and licensing regulations.

Maintain food safety and hygiene standards as per local laws and internal policies.

Job Types: Full-time, Permanent

Benefits:

• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

Retail Supervisors are responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff, stock, and resources management.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Training, supervising and appraising staff
• Managing budgets
• Maintaining sales records
• Planning
• Promoting and marketing the business
• Dealing with customer queries and complaints
• Overseeing correct pricing and stock control
• Ensuring compliance with health and safety regulations
• Preparing promotional materials and displays

JOB SPECIFICATIONS

Experience:

• Minimum of 2 years work experience in sales.
• Minimum of 1 year work experience supervising and managing a professional staff of at least three.

Education:

• Bachelor's Degree in any field required.

Required Skills, Knowledge, and Characteristics:

• Strong effective communicator.
• Highly developed, demonstrated teamwork skills.
• Ability to coordinate the efforts of a large team of diverse creative employees.
• Commitment to continuous learning.
• Forecasting skills necessary in ordering of goods.
• Good in sales analysis.
• Has a good decision-making skill.
• Proficient in Word, PowerPoint, and Excel.
• Demonstrate effectiveness in holding conversations with customers and suppliers.

Job Summary:

The Store Supervisor supports the Store Manager in overseeing daily store operations, ensuring excellent customer service, and driving sales performance. This role supervises frontline staff, assists in inventory management, and ensures that the store upholds brand standards in the cosmetics industry.

Key Responsibilities:

• Supervise and support store staff in delivering outstanding customer service.
• Assist in achieving sales targets through effective team guidance and upselling strategies.
• Provide product knowledge and beauty consultation to customers when needed.
• Oversee merchandise display, stock replenishment, and store cleanliness.
• Monitor inventory levels, report discrepancies, and help prevent stock losses.
• Train and motivate staff to maintain high performance and product expertise.
• Handle escalated customer concerns in a professional and timely manner.
• Ensure compliance with company policies, procedures, and brand standards.
• Support the Store Manager in implementing promotions, events, and marketing activities.

Qualifications:

• High school diploma or bachelor's degree in Business, Retail, or related field preferred.
• At least 1–2 years of experience in a supervisory role in retail, preferably in cosmetics, beauty, or fashion.
• Strong leadership, communication, and people management skills.
• Sales-driven with the ability to motivate a team to meet targets.
• Knowledge of cosmetics, skincare, or beauty products is an advantage.
• Flexible to work shifts, weekends, and holidays as required.

Job Type: Full-time

Language:

• English (Preferred)

Work Location: In person

ABOUT US

Lemon Square Bakery Treats by Dulce Cupcakes Corp., established in year 2000 but starting to expand in 2021, has been dedicated to serving the community with high-quality baked goods that currently dominate the NCR, Central Luzon, and Calabarzon. Committed to becoming the top choice for celebration cakes and daily snacks in the Philippines, we take pride in delivering the real goodness of fresh, delicious bakery treats for everyone to enjoy. At the heart of our mission is the dedication to delivering fresh, delicious, and high-quality bakery treats, ensuring that everyone can experience the real goodness of our products.

Our commitment is rooted in our core values FRESH: Family-Oriented, Respect with Humility, Excellence, Serve with Love, and Honesty & Integrity. These guiding principles shape our people, our purpose, and our promise. At the heart of this movement is #LifeAtLSBT, where we are unveiling a culture driven by serving the community with the real goodness of bakery treats.

Who are we looking for:

We're looking for a Store Supervisor to lead our Lemon Square Bakery Treats retail store This role oversees daily operations, manages the team, ensures financial accountability, and upholds our commitment to quality and customer satisfaction. If you have strong leadership skills, business acumen, and a passion for exceptional service, we'd love to hear from you

What You'll Be Doing:

• Oversee the day-to-day operations of the assigned store, ensuring efficiency and productivity.
• Maintain store cleanliness and upkeep to create a welcoming environment for customers.
• Implement measures to prevent stock damage, theft, and wastage, ensuring inventory integrity.
• Monitor shelf stocks, product displays, and overall store presentation to enhance customer appeal.
• Analyze market trends and recommend products that align with customer preferences.
• Address and resolve customer requests, feedback, and complaints to ensure satisfaction.
• Motivate and lead employees to achieve sales targets and deliver excellent service.
• Train and onboard new staff members, as well as manage shift scheduling.
• Develop and maintain strong relationships with business partners, lessors, and regulatory agencies.
• Keep accurate records of daily, weekly, monthly, and annual revenues, expenses, stock levels, and product movement, generating reports for management.
• Ensure the store operates in full compliance with business regulations and company policies.

What We're Looking For:

• Bachelor's degree in Business Administration, Financial Management, Hospitality Management, or a related field (preferred).
• At least 1 year of supervisory experience in the food industry.
• Strong leadership, decision-making, and resource allocation skills.
• Excellent customer service and communication abilities.
• Effective time management and organizational skills.
• Proficient in business presentation and management reporting.
• Passionate about food service and retail excellence.

Why Join Us?

Sweet Perks Await At Dulce Cupcakes Corp., we don't just bake treats, we serve up amazing benefits for our team

• Enjoy the Sweet Life: Exclusive employee discounts on our delicious baked goods
• Stay Covered: Comprehensive health & life insurance for your peace of mind.
• Grow With Us: Exciting opportunities for promotion and career advancement.
• Level Up: We invest in you with paid training to hone your skills.

Ready to Serve the Experience? At Lemon Square Bakery Treats, we believe great things happen when passionate minds come together. If you're driven to make an impact, eager to grow, and ready to reimagine possibilities, your next big move starts here.

Stay updated with our journey and experience what it means to live the #LifeAtLSBT. Step up and #ServeTheExperience with us

Connect with us through our official channels:

• Facebook: Careers at Lemon Square Bakery Treats
• Email:
• LinkedIn: Lemon Square Bakery Treats by Dulce Cupcakes Corp.
• Instagram: @lsbtcareers
• TikTok: @careers_at_lsbt

Apply now and discover what it means to #WorkAtDCC and live the #LifeAtLSBT

Job Type: Full-time

Pay: Php20, Php21,000.00 per month

Benefits:

• Company events
• Employee discount
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• Meycauayan: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Supervisory: 1 year (Required)

Language:

• English (Preferred)

Work Location: In person

• Job Overview:

The Store Supervisor is the front-line employee primarily responsible in ensuring the proper planning, implementation and monitoring of operations activities geared towards satisfying customers and achieving profits and revenue targets of the store

Responsibilities and Duties (Store Operations Management)

Selling and Customer Management

• Greets customers entering/ordering inside the store
• Enhances customer experience by following "S.E.T. Principles: Smile, Eye Contact, Thank You
• Implements the standard COCOPAN selling process (COnnect, COnvert, P*ush, Add-on & N*ext purchase invite)
• Engages the customer with full attention and ask for their orders
• Uses proper procedure to ensure the accuracy of every order for every customer (Example: repeating customer's order when it is presented to them)
• Answers to customers' questions, queries and provide information (as per inquiry of the customers)
• Performs effective suggestive selling and upselling of complementary products and promo offers
• Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided
• Completes all ordered items and lines it up per transaction for pos check out
• Attends to customer complaints politely and ensures action and resolution is done immediately in accordance to set company standards
• Leads in sharing and carrying out of goals and directions daily prior to opening of the store through the implementation of Quick CHAT or (C*ocopan High-priority Activities and T*argets) for the day

Cashiering Function

• Secures cashier's fund and performs cash count at the start of the shift
• Performs cashiering activities and uses own password only and does not share it with anyone
• Transacts all items ordered by the customer, offers new products as add on sales
• Receives payment by cash, e-wallet, or other accepted forms of payment
• Issues receipts, refunds or change due to customer
• Informs Shift Leader or Store Manager for any transactions that may require void or deletion to facilitate system access
• Performs cash drop or partial sales endorsement of every P2,000 to the Shift Leader or Store Supervisor
• Report excess, over and/or inadequate, shortages in cash/sales after shift and/or after counting money or sales from the POS
• Accomplishes cashier's accountability report daily and submits with complete attachment as required by the Head Office
• Ensures cashiers fund are intact with adequate loose coins and bills for change
• Performs bank deposits
• Ensures cash handling procedures are properly implemented
• Keeps record and is accountable for store funds while running a shift
• Assist in accounting and banking responsibilities
• Assist in preparing daily sales report and analysis

Merchandising Management

• Implements and maintains product planogram for attractive product displays
• Installs pop materials and ensure cleanliness, neatness, and proper safe keeping of reusable materials
• Adheres to merchandising standards such as in FIFO (first in, first out) or FEFO (first to expire, first out)
• Assist in merchandising strategy execution and planogram improvement
• Consolidates and suggest new products based on customer suggestions

Inventory Management

• Receives delivery and checks quantity delivered against delivery receipt
• Informs Shift Leader or Store Manager for any variances for proper reconciling with the Commissary
• Checks product quality and segregates damaged items
• Accomplishes pull out form for items due for return to the Commissary
• Performs daily shift cycle counting and reconciles variances versus system record
• Checks product expiration both on display and in the stock room area
• Monitors product availability – sell out, ordering, transfers, and pull-out
• Recommends ICO level adjustments to meet customer demands and limit over or under-stocking scenarios

Store Administration

• Adheres to standard look and appearance, complies in wearing complete uniform while on duty
• Maintains store cleanliness and upkeep of assigned areas
• Follows proper hygiene, hand washing techniques and all sanitation guidelines
• Completes all sanitation tasks as outlined by the Shift Leader or Store Supervisor
• Follows standard use of tools and equipment
• Uses or wears personal protective equipment or clothing as required
• Follows all health and safety protocols set by the Company
• Reports all incidents, accidents inside or within store premises
• Follows all store policies, procedures, standards, and house rules
• Ensures cleanliness and orderliness of the store based on 5s standards and cooperation between members of the shift
• Ensures proper implementation of policies and procedures to guard against shoplifting, and pilferage, covering transfers and pull-out, conduct of store opening and closing procedures compliance
• Assist in identifying proper manpower count and preparation of store manpower schedule
• Assist in conducting performance appraisals
• Conducts evaluation and assists in training, coaching and mentoring to improve employee competency
• Communicates existing and new company policies, leads as an example in compliance
• Performs other related functions that may be assigned from time to time

Job Type: Full-time

Pay: Php19,000.00 per month

Benefits:

• Paid training

Ability to commute/relocate:

• Caloocan: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Retail sales/food industry: 1 year (Preferred)

Location:

• Caloocan (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person

What we're looking for:

• Previous experience in a supervisory role
• Strong leadership and communication skills
• The ability to motivate and inspire others
• A proven track record of driving sales and exceeding targets
• A commitment to providing exceptional customer service

Skechers offers:

• Competitive salary and benefits package
• Opportunities for career growth and development
• A fun and dynamic work environment

Find out more about our benefits and perks once you've applied

This is a great opportunity to join us and make a positive impact. Please apply, if you feel you can be a true brand ambassador for Skechers

QUALIFICATIONS

• Candidate must possess at least Bachelor's Degree in any field.
• At least 2 to 3 Year(s) of working experience in a related field is required for this position.
• Retail experience is a MUST with Visual Display experience
• Ideally, the supervisor specializes in Sales - Retail/General or equivalent.
• Applicants must be willing to work at SM Center Muntinlupa.

DUTIES & RESPONSIBILITIES

• Sales Management (Leading and motivating a team to achieve the store's monthly sales goal for the branch.)
• Cash Management (Ensuring compliance with all cash handling standards and procedures)
• Merchandise Management
• Maintains store cleanliness and ensures full stock with clear price tags and promotions
• People Management (Recruiting, training, developing, scheduling, and supervising teams as well as designating tasks and responsibilities)
• Support Requirements (Coordinate and attend monthly meetings with mall administration and support groups for any branch concern)
• Perform other related functions as may be assigned from time to time.

WHY JOIN US?

• Outstanding career growth and development opportunities
• Enjoy the fast paced retail environment
• We advocate promoting from within
• Competitive salary and work benefit package