IT Technical Support

San Fernando, Pampanga Geoplan Philippines, Inc.

Posted 1 day ago

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Job Description

Qualifications:
br>- At least 1 year of experience in Hardware and Software troubleshooting
- Required Skills: Virtual Machine, Imaging, HW/SW Troubleshooting
- Knowledge of IOS and Android OS

Requirements:

- College graduates or Fresh graduates are welcome to apply
- Willing to be trained

Location:
Near UNIQLO SM CITY Pampanga
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Technical Support Engineer

San Fernando, Pampanga JAV Resource Corporation

Posted 8 days ago

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Job Description

TECHNICAL SUPPORT ENGINEER
br>We are looking for versatile and solutions-driven TECHNICAL SUPPORT ENGINEERS to join our growing workforce!

If you are a Licensed Electrical Engineer, Master Electrician, Electronics Engineer or Electronics Technician, who has analytical skills to troubleshoot and provide technical solutions, and a heart for customer service at the same time, YOU BELONG TO US!

The Technical Support Engineers are responsible for diagnosing, troubleshooting, and resolving wifi configuration and system issues on solar energy inverters. They combine deep technical expertise with strong communication skills to support internal teams and external clients. Their day-to-day tasks involve answering hotline calls, responding to tickets, escalating complex issues, documenting solutions, and continuously improving support processes.

JAV Resource Corporation is a fast-growing Business Process Outsourcing (BPO) Company, with robust clientele in Australia offering affordable and quality energy solutions to Australian businesses and residents seeking clean energy supply in a cost-effective way. We aim to provide back office support to our valued clients, ranging from Administrative tasks, Technical Support, Accounting and Financial Services, Property Management, Digital Marketing and Customer Service. We are every business’ partner to achieving their market targets and business goals. < r>
What we Offer?
• A competitive package depending on meeting the qualification requirements stipulated above < r>• ull-time, permanent employment < r>• A ove standard leave credits upon regularization < r>• P id trainings related to the job < r>• T ols necessary in the delivery of output will be company-provided < r>• A niversary increase < r>• P rformance incentives < r>• H liday and overtime payment if incurred < r>• O fice-based, rotational schedule (6am to 3pm and 7am to 4pm), 5 days a week work schedule < r>
Please note that this is a FULL TIME, ON-SITE OFFICE JOB
Should you be interested to grow your career in the BPO industry, send us your comprehensive curriculum vitae and our Human Resource Professional will connect with you for the schedule and details of the screening process.

Pay: Php20,000.00 - Php25,000.00 per month (starting rate, depending on meeting the qualification requirements)

Benefits:
• A ditional leave < r>• C mpany Christmas gift < r>• C mpany events < r>• O portunities for promotion < r>• P id training < r>• P y raise < r>• P omotion to permanent employee < r>
Schedule:
• 8 hour shift < r>• D y shift < r>
Supplemental Pay:
• 1 th month salary < r>• A niversary bonus < r>• H liday Pay < r>• O ertime pay < r>• P rformance incentive < r>• Y arly bonus < r>
License/Certification:
• L censed Electrical Engineer, Master Electrician, Licensed Electronics Engineer, Electronics Technician (Preferred) < r>
Requirements
• L censed Electrical Engineer, Master Electrician, Electronics Engineer or Electronics Technician < r>• K owledge in solar panels, batteries and inverters is a deal breaker < r>• H s prowess in English communication, oral and written < r>• C n confidently speak with all types and levels of people < r>• H s active listening skills < r>• A le to multi-task - maneuver computer from one application to another while talking to the customer over call < r>• P ssionate about providing customer service < r>• A aptable, organized, patient and empathetic < r>• C mfortable working with a team of Engineers, collaborative and dynamic
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Technical Support Customer Service Agent

Marilao, Bulacan LTVplus

Posted today

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**Description**

LTVplus helps e-commerce brands grow internationally by building outsourced customer experience teams in any time zone and language. Our mission: ridding the world of bad customer experiences. We understand the success of a business depends not only on the success of its customers but also on its team members. Our team members are distributed across the globe to tap into the different skillsets.

**Requirements**:

- 1 year or more of offering technical customer service experience
- Experience and knowledge in Windows Server and networks and Windows environment is a must
- Good English verbal and written communication skills
- The agent should have high-speed broadband internet to conduct remote support. Preferably 30 Mbps or faster and must be using Windows 10 or one with a higher operating system.
- Confidence and patience are essential for good customer relations in this role
- Willingness to explain things, possibly multiple times
- Persistence, and effective problem-solving skills
- Good communication is essential with the customer and the team, as situations can arise where something unexpected plays out and the agent will need to request information from their peers
- Know anti-virus companies and know what a firewall, antivirus, and malware is

**Responsibilities**

Agents will be working with an antivirus company business customers and their main focus will be on helping customers with migration to their latest versions. They'll also be handling customer queries about the new product they have coming out. Agents will use a phone and remotely help clients to complete these tasks.

**Benefits**
- Remote (Work from Home) setup
- Paid time off (Annual leave) and Sick Leave
- Maternity and Paternity Leave
- Online/virtual Upskill and Knowledge sharing sessions
- Online / Virtual social events daily (Fitness Class, dance class, Coffee breaks, Karaoke, and Café Friyay)
- Health Stipend

**Employment type**

Full-time

**Department**

Customer Service

**Location**

Philippines/Marilao
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Customer Support Representative Tarlac - Telco

San Fernando, Pampanga Sutherland

Posted today

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Job Description

You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services.

One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.

As a **Customer Service Associate**, you are tasked to deliver high quality of service to the customers and clients of one of America’s largest multinational telecommunications conglomerates.

**You are also expected to**:

- Provide an excellent customer service assistance to clients
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Experience a set of global opportunities
- Grab not a job, but a promising career

**MINIMUM QUALIFICATIONS**:

- Finished at least 2 years in college (or High School Graduate + work experience)
- Excellent English written and verbal communication skills
- Good knowledge of computers
- Ability to take the initiative to continuously enhance product, quality and technical skills

**JOB HIGHLIGHTS**:

- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company

**Job Types**: Full-time, Permanent

**Benefits**:

- Paid training

Schedule:

- 8 hour shift
- Rotational shift

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

**Education**:

- Senior High School (preferred)

**Experience**:

- Customer Support Representative: 1 year (preferred)

**Language**:

- English (preferred)
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Customer Support Rep Tarlac - Telco Account Apply

San Fernando, Pampanga Sutherland

Posted today

Job Viewed

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Job Description

You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services.

One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.

As a **Customer Service Associate**, you are tasked to deliver high quality of service to the customers and clients of one of America’s largest multinational telecommunications conglomerates.

**You are also expected to**:

- Provide an excellent customer service assistance to clients
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Experience a set of global opportunities
- Grab not a job, but a promising career

**MINIMUM QUALIFICATIONS**:

- Finished at least 2 years in college (or High School Graduate + work experience)
- Excellent English written and verbal communication skills
- Good knowledge of computers
- Ability to take the initiative to continuously enhance product, quality and technical skills

**JOB HIGHLIGHTS**:

- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company

**Job Types**: Full-time, Permanent

**Benefits**:

- Paid training

Schedule:

- 8 hour shift
- Rotational shift

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

**Education**:

- Senior High School (preferred)

**Experience**:

- Customer Support Representative: 1 year (preferred)

**Language**:

- English (preferred)
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Retail Chat Support - Customer Care - Entry Level

San Jose del Monte, Bulacan Teleservices Jobs

Posted 4 days ago

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Job Description

What You Will Do:
- Respond to customer inquiries via phone, email, or chat promptly and professionally. br>- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

No Experience Needed: (Optional)
- We will train you!

Work Time:
- Work on weekdays only.
- Enjoy your weekends off.

What You Need:
- Be friendly and good at talking.
- Know how to use a phone or computer
- Filipino Citizen, or hold relevant residence status
- With diploma (HS or College or Vocational)
- Good verbal, listening, and communication skills. Preferred language: English.

Here’s What We Can Offer: < r>- Pioneer, Non-voice, and Easy Accounts Available
- HMO.
- 13th Month Pay.
- Departmental Awards
- Maternity/Paternity Leave
- Paid leaves.
- Attendance Bonus

APPLY NOW!
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