Customer Service/ Sales Representative

Ayala Alabang, National Capital Region ₱104000 - ₱130878 Y Genpact Services LLC

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Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Developer, Sales & Commercial

The position manages a high volume of Outbound calls while effectively determining requirements, answering inquiries, resolving problems, fulfilling requests, and recording case notes.

Responsibilities

  • New merchant acquisition, which means your job is to sell the benefits to the top home improvement contractors in the country
  • Provide information to the customer and place appropriate notes in the system indicating exactly what action was taken or needs to be taken; attentiveness to notes/customer interaction detail for auditing, reporting and customer experience purposes
  • Ensure accurate security procedures are followed on all e-commerce customer interactions
  • Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.
  • Act as a product knowledge specialist
  • Responsible for ensuring adherence to all operations and compliance procedures

Qualifications we seek in you
Minimum qualifications
  • Relevant sales experience, preferably in a consultative, phone-based sales role
  • Proven track record of sales success with the ability to detail your success
  • Excellent communication skills
  • Conduct a high volume of cold-calling to prospects via outbound phone calls
  • Solutions-oriented approach
  • Strong closing skills
  • Salesforce, MS Office Suite, and PC technical skills required
  • Experience using dialing/cadence software such as Outreach or SalesLoft preferred
  • Ability to work from home and conduct phone/video calls in a dedicated quiet workspace
Preferred qualifications
  • Successful sales experience, preferably in a consultative, phone-based sales role

Why join Genpact?


• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities 

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.  Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Customer Service Sales Representative

Makati City, National Capital Region ₱230000 - ₱280000 Y Metacom Careers

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Job Title: Customer Service Representative

Site Location: Makati, Philippines

Employment Type: Onsite, Full-time

Salary Range: ₱23,000 – ₱28,000 (depending on experience)

Job Overview:

As a Customer Service Representative, you will handle customer inquiries, assist with service requests, and provide solutions while promoting telco products and services. This role combines customer care and sales to deliver an exceptional experience.

Qualifications:

  • At least College Undergraduate/ SHS Graduate/High School Graduate (Old Curriculum)

  • At least 6 months of Sales experience (BPO or retail sales)

  • Good communication and problem-solving skills

- Willing to work onsite in Makati and on shifting schedules

  • Must be able to start ASAP

What We Offer:

Competitive salary package

Performance-based incentives

Paid training and professional development opportunities

HMO Coverage

Opportunities for career advancement

Government-mandated Benefits

13th Month pay

Fun and supportive work environment

How to Apply:

Submit your resume to with "CSR Makati-FULL NAME" in the subject line, or apply directly to our job portal.

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Customer Service Sales Representative

Taguig, National Capital Region ₱40000 - ₱80000 Y Firstsource

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Job description

The Customer Service Sales Representative – reports to the Customer Service Supervisor. The Sales Specialist will be a key player in our sales-focused team, possessing advanced knowledge of our products, procedures, and guidelines. We're seeking an individual who not only communicates effectively with customers but also leverages sales techniques, and grow engagement through product positioning.

Responsibilities:



Drive Sales:
Exceed productivity standards by effectively retaining customers through sales-oriented solutions while maintaining overall accuracy and Key Performance Indicators (KPIs).



Conflict Resolution
: Demonstrate a proven ability to diffuse escalated customer situations using effective negotiation skills to reach mutually beneficial resolutions.



Thorough Documentation
: Complete all necessary documentation for every customer interaction, ensuring comprehensive records of customer concerns and resolutions.



Ownership and Proactivity
: Take ownership of customer concerns, proactively following through to resolution to minimize escalations and ensure customer satisfaction.


• Independent Decision Making: Make independent decisions based on established guidelines to effectively address customer needs and concerns.



Collaborative Teamwork:
Work collaboratively as part of a sales-driven team to achieve individual, team, and departmental sales objectives, sharing knowledge and skills to drive success.



Customer-Centric Focus:
Maintain a strong focus on customer satisfaction, consistently responding to and exceeding customer expectations.



Quality Assurance:
Adhere to agreed-upon quality standards, striving for a minimum accuracy rate of 90% in all customer interactions.



Professionalism:
Maintain professional relationships with internal and external customers, customer service management, and colleagues, representing UK Media properties with integrity and excellence.

Job summary

The Sales Specialist will be a key player in our sales-focused team, possessing advanced knowledge of our products, procedures, and guidelines.

Offers

  • HMO Day 1
  • Life Insurance
  • Leave Credits
  • Unlimited Incentives
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Customer Service Sales Representative

Mandaluyong, National Capital Region ₱40000 - ₱60000 Y Enabled

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JOB SUMMARY: Y
ou will be the primary point of contact for our online shoppers, providing timely, accurate, and empathetic support across various digital channels (chat, email, and phone). You will play a crucial role in managing pre-sales inquiries, upselling, order fulfillment questions, post-purchase support, and ensuring a delightful end-to-end shopping experience. This role has a strong emphasis on achieving key performance indicators (KPIs) related to customer satisfaction, sales, efficiency, and resolving e-commerce specific challenges.

Key Responsibilities:

  • Handle all customer inquiries (product details, order status, shipping, returns, exchanges, website issues, pre-order) across chat, email and phone, aiming for high First Contact Resolution (FCR)
  • Achieve target Response Times and maintain an optimal Average Handling Time (AHT) to ensure efficient service delivery
  • Identify and act on opportunities to upsell and assist with cart completion, contributing to chat guided sales targets and improving the stores' conversion rates
  • Handle order and payment verification across existing Shopify stores
  • Proactively identify customer trends and pain points to inform improvements in products, services, and online processes, including coordination with Logistics, Marketing, IT, and Warehouse teams to resolve complex customer issues swiftly and effectively, ensuring a seamless customer journey
  • Report customer insights from chat interactions and share actionable items with the sales team to improve conversion and overall customer experience
  • Maintain up-to-date knowledge of product catalog, promotions, shipping policies, and industry best practices
  • Respond to customer reviews, solving customer concerns as needed, across all platforms
  • Drive high Customer Satisfaction (CSAT) scores and positive Net Promoter Scores (NPS) by empathetically resolving issues and enhancing the customer journey

Qualifications:

  • At least 1 year work experience in an Ecommerce customer service role, preferably in consumer electronics or retail
  • Excellent communication skills (written and verbal English)
  • Passionate in helping people, with the ability to listen attentively, understand customer emotions and needs, and respond with patience and genuine care
  • Solutions-oriented and agile mindset, with a proven ability to quickly adapt to changing priorities and find effective resolutions
  • Willingness to work 6 days a week with flexible hours, which may include nights, weekends, or shifting schedules, as needed
  • Strong computer literacy, including experience with MS Office applications
  • High school graduate. Bachelor's degree in business, Communications, or related field is a plus

Benefits:

  • Government-mandated contributions
  • Sick Leaves and Vacation Leaves upon hiring

Perks:

  • HMO
  • Merit-based incentives
  • Employee discount
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Sales Representative/Wine Sales Representative

Makati City, National Capital Region ₱600000 - ₱840000 Y FourmannCo

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Job Description

  • Candidate must possess of Bachelor's Degree in any Business-related course or related field / Candidates must possess a Bachelor's degree in any course
  • Experience in F&B Industry, Hotel Chain
  • Strong People Management Experience
  • Good command of English
  • Good communications skills
  • Can start immediately

Job Type: Full-time

Pay: Php50, Php70,000.00 per month

Ability to commute/relocate:

  • Makati: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Wine Sales Representative: 2 years (Preferred)
  • Wine Industry: 2 years (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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Sales Representative

Makati City, National Capital Region ₱600000 - ₱1200000 Y Innovative Agro Industry

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Key Responsibilities

  • Identify and pursue new sales opportunities.
  • Present, promote, and sell products to prospective customers.
  • Establish, develop, and maintain positive business and customer relationships.
  • Achieve agreed-upon sales targets and outcomes within schedule.
  • Coordinate sales efforts with team members and other departments.
  • Keep abreast of best practices and promotional trends.
  • Receive orders and coordinate deliveries.
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sales representative

Las Piñas, National Capital Region ₱800000 - ₱1200000 Y LABOTECH TRADING

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Job Description

About the role

We are seeking an experienced and driven Sales Representative to join our dynamic team at LABOTECH TRADING' in Las Pinas City, Metro Manila. As a Sales Representative, you will play a crucial role in building and maintaining strong relationships with our valued customers, ensuring they receive exceptional service and support. This full-time position offers the opportunity to showcase your sales expertise and contribute to the overall success of our company.

What you'll be doing

  • Actively engage with existing customers to understand their needs and develop tailored solutions
  • Identify and pursue new business opportunities by prospecting and pitching our products and services
  • Negotiate contracts and close sales deals while ensuring customer satisfaction
  • Maintain accurate records of customer interactions, sales activities, and pipeline management
  • Collaborate with cross-functional teams to provide seamless customer experiences
  • Stay up-to-date with industry trends, competitor analysis, and product knowledge
  • Contribute to the development and implementation of sales strategies and initiatives

What we're looking for

  • Graduate of any 4 year-course
  • Minimum 2 years of experience in a sales or account management role, preferably within the Account & Relationship Management industry
  • Strong communication and interpersonal skills with the ability to effectively engage with customers
  • Proven track record of meeting and exceeding sales targets
  • Excellent negotiation and problem-solving skills
  • Proficiency in CRM systems and Microsoft Office applications
  • Adaptable to changing market conditions and customer needs
  • Bachelor's degree or equivalent in a relevant field

What we offer

At LABOTECH TRADING', we are committed to providing our employees with a supportive and rewarding work environment. As a Sales Representative, you can expect:

  • Competitive base salary and performance-based commissions
  • Comprehensive benefits package
  • Opportunities for career advancement and professional development
  • Collaborative and friendly work culture that values teamwork and innovation
  • Modern and well-equipped office facilities in the heart of Las Pinas City

About us

LABOTECH TRADING' is a leading provider of high-quality laboratory equipment and services in the Philippines. With a strong focus on customer satisfaction and technical excellence, we have established a reputation as a trusted partner for our clients across various industries. Our commitment to innovation and continuous improvement drives us to deliver exceptional solutions that meet the evolving needs of our customers.

If you are excited about the prospect of joining our dynamic team and contributing to the success of LABOTECH TRADING', we encourage you to apply now.

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Sales Representative

Ayala Alabang, National Capital Region ₱240000 - ₱432000 Y Green Wave Ingredients

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About Us

Green Wave Ingredients operates as Ingredients Online, a leading B2B e-commerce marketplace that connects buyers and sellers of raw ingredients in the dietary supplement, food and beverage, animal nutrition, and personal care industries. Our platform provides sellers with access to thousands of qualified U.S. buyers, advanced tools, and ongoing marketing support.

We are expanding our team and are looking for Sales Account Representatives who are confident, sales-driven, and ready to make a difference.

Position Overview

As a Sales Account Representative, your main responsibility is to build strong client relationships, understand their needs, and offer the best solutions through our platform. You'll be contacting leads (provided by us), engaging with them over the phone, and helping them place orders. This role is ideal for someone who thrives in a phone-based sales role and is driven to close deals.

Please Note:

This is a temporary work-from-home position, but by 2026, the role will transition to a full onsite setup in our future Alabang, Muntinlupa office.

Key Responsibilities:

Client Communication

  • Call and email leads to promote our platform
  • Respond to inquiries in a professional and timely manner
  • Coordinate with internal teams to fulfill customer needs
  • Build and maintain strong relationships with clients

Sales & Conversion

  • Convert cold leads into active prospects
  • Turn accounts into loyal, purchasing customers
  • Understand client needs and identify opportunities

Quoting & Orders

  • Provide accurate ingredient pricing and availability
  • Process new offline purchase orders

Account Handling

  • Manage assigned small accounts and help grow their business
  • Promote weekly/monthly deals to boost customer engagement

Qualifications

  • At least 1 year of phone sales or phone support experience
  • Preferably with call center/BPO experience
  • Minimum 1 year of order/data entry experience
  • Proficient in Microsoft Office tools
  • Excellent English communication skills (spoken and written)
  • Must be willing to work night shift (PST hours)
  • Must have a WFH setup (laptop, stable internet, headset, webcam)
  • Must be residing near Alabang, Muntinlupa

Work Arrangement

  • Work-from-home setup for now
  • By 2026, this role will transition to full onsite at our office in Alabang, Muntinlupa

Job Type: Full-time

Pay: Php20, Php33,000.00 per month

Benefits:

  • Additional leave
  • Opportunities for promotion
  • Pay raise
  • Work from home

Application Question(s):

  • Do you have sales experience with US-based clients?
  • Are you willing to work onsite/hybrid by the end of this year?
  • Are you located in or nearby Alabang, Muntilupa?

Experience:

  • sales representative: 1 year (Preferred)

Work Location: In person

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Sales Representative

Makati City, National Capital Region ₱250000 - ₱500000 Y Lewis Personnel Management

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• Chemical Engineering background


• Minimum 4-year course (Fresh Graduate)


• Prior Sales experience is a plus


• Managing client/account communications, relations, and requirements.

Managing client/account communications, relations, and requirements.

Directly involved in both internal-facing and client-side Raw Materials Planning & Importation, Finished Goods Inventory, Commercial Planning, Product Pricing, day-to-day Delivery Operations. Involved as well in PO Management, Delivery Documentation, and Client Acquisition.

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Sales Representative

Pasig City, National Capital Region ₱104000 - ₱130878 Y Divergence HR Consulting Group Inc.

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Job Summary:

We are seeking a results-driven Sales Agent with experience in selling automotive batteries to join our team. The role involves identifying and developing new business opportunities, building strong client relationships, and achieving sales targets. The ideal candidate has proven experience in the automotive industry, particularly in car battery sales, with strong knowledge of product specifications, applications, and after-sales service.

Job Responsibilities:

  • Promote and sell a range of car batteries to automotive shops, dealerships, and distributors.
  • Identify new business opportunities, generate leads, and expand the customer base.
  • Build and maintain strong client relationships to ensure repeat business and customer loyalty.
  • Provide product knowledge, technical guidance, and recommendations based on customer needs.
  • Negotiate pricing, prepare quotations, and close sales deals in line with company policies.
  • Achieve or exceed monthly and quarterly sales targets.
  • Monitor market trends, competitors, and customer feedback to suggest improvements in sales strategies.
  • Ensure timely delivery and follow-up on after-sales support and customer satisfaction.
  • Maintain accurate sales records and submit regular reports to management.

Job Requirements:

  • Proven experience as a Sales Agent or Sales Representative in the automotive industry, specifically in car battery sales.
  • Strong knowledge of car battery types, specifications, and applications.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to build and maintain long-term customer relationships.
  • Goal-oriented, self-motivated, and able to work independently.
  • Willing to travel.
  • Open for Fresh Graduates.
  • Can start ASAP

Job Type: Full-time

Work Location: On the road

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