8 Retail Sales Associates jobs in Baliuag

Responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They handle phone, email, and chat communication, ensuring a positive experience by addressing concerns and offering effective solutions. Strong communication, problem-solving skills, and a customer-focused mindset are needed for this role.
br>We also accept COLLEGE FRESH GRADS & UNDERGRADS with or without exp.

NOTE PLEASE READ BEFORE SENDING YOUR RESUME!
The Interview is Virtual Process and the sites are in:
1.Robinsons Zeta Tower - Bridgetowne Pasig
2.Eastwood Libis
3.Iloilo
so if your travel time is 1 hour 30 mins our suggestion is to relocate first.

Remote Employee BPO has an outstanding opportunity for you!

Role: Customer Service Representative

Compensation: Competitive Basic Salary

Bonus: 5,000 Perfect Attendance

Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential, Free Meal, Free Uniform, Government Mandated Benefits, Company Events

Work Schedule: 9:00 pm to 6:00 am Philippine Time 

Work Setup: Work-from-Office | San Fernando, Pampanga 

Job Duties and Responsibilities :

• Handling customer inquiries and complaints
• Resolving service-related issues and concerns amicably
• Documenting and updating customer records based on interactions
• Inputting and coordinating data entry
• Preparing reports for management review and analysis upon request
• Providing administrative support to our clients and company business divisions
• Navigate through multiple platforms with speed and accuracy
• Other duties as assigned
• Explain the audit process to the policyholder clearly (training will be provided).
• Follow up with the policyholder as needed using MS Outlook.
• Handle an average of 60 cases a day.

Required Skills :

• Strong work ethic
• Knowledge of the Microsoft Suite (Outlook, Excel, Word, etc.)
• Effective time management and organizational skills
• Ability to multi-task and work in a fast-paced environment
  
• Excellent communication skills, both verbal and written
• Strong interpersonal and customer service skills

Desired Skills :

• Efficient and accurate typing skills
• Ability to interact with others professionally and with confidence
• Prior customer service experience a plus

Job Summary:
We’re hiring for voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry. br>
Responsibilities:

- Resolve customer complaints, issues, and concerns with a focus on customer satisfaction.
- Document customer interactions and maintain records of transactions.
- Escalate complex issues to appropriate departments when necessary.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.

Qualifications:

- Good communication skills
- Willing to work onsite and on a shifting schedule: Dayshift, Nightshift, Graveyard shift
- Open to College undergrads, College graduates, Senior High school graduates, or High school graduates (old curriculum)

Working Conditions:

- Rotating shifts, including weekends and holidays, depending on business needs
- Paid training will be provided prior to official deployment
- Fast-paced, team-oriented, and supportive work culture

Perks You'll Enjoy:

- Competitive salary package
- Comprehensive HMO and health coverage
- Retirement and provident fund access
- Paid training programs
- Government-mandated benefits and 13th month pay

The Financial Sales Associate is responsible for providing life insurance solutions to bank's clients. He/he will work in coordination with branch. Sales and service teams, thus we are looking for a dynamic individual, who has an independent mindset and the drive to succeed.
**Position Responsibilities:**
+ The Financial Sales Associate is responsible for providing life insurance and wealth management solutions to China Bank's clients.
+ Work closely with branch sales and service teams to provide innovative product solutions to address clients' protection, long-term savings and investment needs.
+ Strengthen the long-term relationships with clients by providing excellent customer service
+ Assists the Business Center in achieving sales goals and targets, including lead generation, lead conversion, account acquisition, account maintenance, repeat business, deepening and cross-selling of MCBL products.
+ Prepares Monthly Sales Call Plans and Daily Sales Call Report to ensure that action plans, sales call results, client data, and other key information are properly recorded, reviewed and acted on. Regularly reviews and adjusts plans with the Area and Branch Manager. Conducts client calls, sales presentations, and other sales activities. Prepares other reports required by Management.
+ Generates new account relationships, deepens and broadens existing relationships, and performs account handling and maintenance tasks to improve account profitability and expand business.
+ Maintains cordial working relations with clients by ensuring the timely and expeditious handling of clients' financial needs and requirements.
+ Prepares and ensure availability of documentary requirements.
+ Conducts market/competitor shopping, client mapping, telesales, sales calls, and on-site product presentations for new business acquisitions, sometimes jointly with the Branch Manager.
+ Promotes & facilitates referrals of MCBL products and services to existing and prospective clients.
+ Conducts proper Know-Your-Customer (KYC) procedures and Customer Due Diligence (CDD) / Enhanced Due Diligence (EDD), depending on client's risk profile.
+ Ensures daily email communications are checked and attended to.
+ Attends meetings, trainings, conferences and related learning activities as required by immediate head and/or management.
+ Compliance to all HR System (Workday Employee Self Service) requirements and other HR deliverables within deadline provided.
+ Ensure 100% completion of compliance trainings mandated by the company within deadline provided. Strict adherence to all customer protection, privacy, data handling and other compliance, policy and regulatory requirements of the company. Compliance training includes Product Trainings, Product Orientation, promo cascades, and related activities geared toward product knowledge.
+ Conducts policy review to provide quality customer experience through updates and financial advice to clients to be able to upsell, resell, cross-sell, and/or generate leads. Policy reviews and after sales service is an important job deliverable and customer requirement that leads to more business from clients, referrals from engaged clients and more referrals from the Bank's Branch Managers and staff. It is an integral part of MCBL's commitment to the Bank's customers as well as MCBL's customers.
+ Conduct post sales service to all clients and real-time escalation of complaints to concerned units.
+ Facilitate collection via ADA, over-the-counter or cheque payments.
+ Conduct regular leads planning with BM to be able to generate quality sales leads.
+ Other relevant task/s that may be assigned from time to time.
**Required Qualifications:**
+ Candidate must possess at least a Bachelor's/College Degree
+ Work experience in bancassurance sales is highly preferred for this position but those with sales and customer service experience gained from banking, transport, pharmaceutical, FMCG, hospitality and IT industries are also encouraged to apply.
**Preferred Qualifications:**
+ Must be self-driven and highly motivated
+ Personable, with good interpersonal and communication skills
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
En la oficina

Job Summary:
We are looking for a friendly and goal-driven Sales Associate to join our retail team. In this role, you will assist customers, promote products, and help provide a smooth shopping experience. You will also support day-to-day store activities and help meet sales goals. br>
Key Responsibilities:
1. Assist customers with choosing products and give accurate information
2. Handle payments and operate the cash register properly
3. Monitor inventory and stock levels, and follow audit and discount rules
4. Help the Store Manager with store operations and customer service
5. Reach individual and team sales targets using effective sales techniques
6. Recommend additional products based on customer needs
7. Keep the store clean, organized, and well-presented
8. Help with marketing tasks like social media content, live or online selling
9. Promote current campaigns, sales, and store events
10. Build good relationships with customers through follow-ups and personal service
11. Create and send daily and weekly sales reports to the manager

Experience:
1. At least 1–2 years of experience in retail sales or customer service < r>2. Good communication and people skills
3. Knowledge of Microsoft Word, Excel, and other basic office tools
4. Comfortable using social media platforms like Facebook and Instagram
5. Experience with live or online selling is a plus

Other Requirements:
1. Open to working in different branch locations if needed
2. Willing to work on shifting schedules, including weekends and holidays
3. Flexible, dependable, and ready to take on extra tasks when necessary

Job Overview:
We are looking for a dependable and customer-oriented Senior Sales Associate to join our retail team. This role includes supporting daily store operations, providing excellent customer service, and helping drive sales to meet business goals. The ideal candidate has solid experience in retail sales and understands how to meet customer needs effectively. br>
Key Responsibilities:
1. Assist the Store Manager in daily operations and team coordination.
2. Help customers with product choices and provide knowledgeable support.
3. Handle payments and ensure accurate transactions using the cash register.
4. Track inventory, restock products, and maintain attractive displays.
5. Apply sales techniques to achieve and exceed sales targets.
6. Recommend additional products based on customer interests.
7. Keep the sales floor clean, well-organized, and visually appealing.
8. Help with promotions, including social media content, live selling, and in-store events.
9. Promote ongoing discounts, campaigns, and special offers.
10. Follow up with customers to build strong relationships and encourage repeat business.
11. Prepare and submit daily and weekly sales reports.

Qualifications:
1. Minimum of 2–3 years in a retail sales role. < r>2. Strong communication and people skills.
3. Proficient in Microsoft Word, Excel, and basic computer use.
4. Comfortable using Facebook, Instagram, and other social media platforms.
5. Experience with online or live selling is a plus.

Other Requirements:
1. Willing to work on shifting schedules, weekends, and holidays.
2. Flexible with assignments across different store branches or office locations.
3. Willing to take on other tasks as needed by management.

The Sales Specialist Associate shall be responsible in the achievement of loan target and maintenance of good loan portfolio quality. S/he is also responsible in relationship management/account servicing to help ensure maintenance of good loan portfolio quality.
br>Main Accountabilities:

1. Visit Public School in the assigned area
2. Focuses on the buy-outs (The teacher's with existing loan to other bank).
3. Performs other tasks as may be assigned by the supervising leader.

Qualifications:

1. Amenable to work at San Fernando, Pampanga
2. College Graduate
3. Preferably with experience in the fieldwork as Agent
4. Preferably with Motorcycle and Valid Driver's License bu not required as long as williing to commute
5. Male or Female
6. Good Communication Skills