Customer Service Representative

San Fernando, Pampanga Roymed Pharmaceutical

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Ensures the proper identity and address of the customers and their corresponding area and the sales representative in charge of their
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Customer Service Associate/sales Associate for Sm

San Fernando, Pampanga New Era Cap Philippines

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A Customer Service Associate is the store’s front-liner who is responsible for providing excellent and personalized customer service through compliance of company-set performance standards and the achievement of the store’s sales target. The Customer Service Associate is also responsible for completing the sales transaction process while complying with company policies and the store’s operating standards on housekeeping, inventory control, security and safekeeping of merchandise and other company assets.

**Salary**: Php450.00 per day
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Assistant Manager (Customer Service Department)

San Fernando, Pampanga Roymed Pharmaceutical

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Job Description

Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift

**Experience**:

- Management: 2 years (preferred)
- Administrative: 3 years (preferred)
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