372 Performance Management jobs in Taguig

• Manage and monitor the implementation of performance scorecard in all departments.
• Manage development and implementation of monitoring systems for departmental performance indicators and standard.
• Lead activities around performance planning and evaluation advice, including performance management intervention; coordinate and facilitate the communication to all staff of performance issues.
• Acts as a DCC of the department. Prepares, review and modify employee manuals, standard operating procedures and documents including reports, drafts, memos and emails. Print and distribute document as needed.

JOB QUALIFICATIONS

• Graduate of Bachelor's Degree in Psychology, Human Resources Development Management or any related course.
• Preferably at least six (6) months experience in similar position.
• Computer literate, good communication skills, both written and verbal; strong problem-solving and thinking system skills; should have leadership potentials, keen with details, flexible and organize.
• Willing to work at Taguig City.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php22,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Free parking
• Life insurance
• On-site parking
• Paid training

Application Question(s):

• What is your expected salary?

Work Location: In person

This role will ensure that GBFS delivers services that are efficient, scalable, knowledge-enabled and continuously improving. The Director will also own the function's budget, ensuring resources are deployed effectively to support performance goals.

While this role does not manage outsourced partners directly, it will work closely with the Director of Vendor Management (also under Enablement & Governance) to ensure performance alignment across all delivery channels.

Qualifications

• 10+ years of experience in service delivery, performance management, shared services, or workforce/quality operations
• Proven experience leading multi-functional teams, with a strong track record in quality, workforce, analytics, or KM
• Strong understanding of service delivery models in captive and global environments
• Ability to translate data into insights and business recommendations
• Strong budget management and organizational planning capabilities
• Exceptional collaboration and communication skills

Preferred Tools/Systems Experience:

• Workforce management systems (e.g. Verint)
• Reporting tools (e.g., PowerBI, Tableau)
• KM platforms (e.g., SharePoint, Confluence, or equivalent)
• Quality monitoring tools and service management systems

What is expected of you and others at this level

• Provides leadership to managers and experienced professional staff; may also manage front line supervisors
• Manages an organizational budget
• Develops and implements policies and procedures to achieve organizational goals
• Assists in the development of functional strategy
• Decisions have an extended impact on work processes, outcomes, and customers
• Interacts with internal and/or external leaders, including senior management
• Persuades others into agreement in sensitive situations while maintaining positive relationships

Service Performance & Quality Oversight

• Develop and manage a GBFS-wide performance management framework across service lines
• Define and monitor SLAs, KPIs, and business outcome metrics
• Lead the quality assurance program and ensure integration with performance root cause analysis

Workforce Optimization & Planning

• Oversee workforce planning, forecasting, and real-time service monitoring
• Enable proactive staffing adjustments aligned with demand and service-level goals
• Drive improvements in productivity, utilization, and workforce efficiency

Performance Insights & Analytics

• Build and lead a performance insights team delivering executive-ready dashboards and trends
• Establish data-driven routines for surfacing service risks and opportunities
• Provide forward-looking views to inform operational and strategic decision-making

Knowledge Management

• Own the GBFS knowledge management strategy, tools, and governance
• Ensure SOPs, process documentation, and knowledge assets are current, accessible, and embedded in operations
• Partner with delivery and transformation teams to drive continuous learning and onboarding enablement

Change & Transformation Support

• Support the integration of GBS and GFSS into GBFS through standardized performance practices
• Drive continuous improvement initiatives through performance root cause data and best practice sharing
• Collaborate across operations, transformation, and vendor management teams to enable systemic improvements

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Role Type: Temporary (1-year)

Reports to: Talent Management & Learning Development - Center Process Manager

Duty Post: Taguig City, Philippines

As the Talent Management and Learning Development Specialist in the area of People & Culture - Service Delivery , you will:

1.) Ensure efficient delivery of Talent Management and Learning and services to all partners (Entities, HQ, JTI employees) in line with agreed Service Level Agreements.

• The responsibilities include timely completion and quality assurance of performance and talent reviews, handling employee nominations and follow-ups for training programs, coordinating the mentoring program including nominations and mentor/mentee matching, administering assessments per the Global Assessment Portfolio, handling access and analyzing usage of JTI Global Digital Learning platforms (such as Rosetta Stone, LinkedIn Learning, edX, Gartner), maintaining local Learning Catalogues in SuccessFactors, and being responsible for employee enrollment and session follow-ups in SuccessFactors, while addressing TM and L&D related queries and acting as an internal TM and L&D advisor within their area of responsibility.

2.) SOPs and related Documents Updates

• Talent and Learning Specialists updates the related working documents and procedures if case of changes. Updates Service Catalogue if the service becomes obsolete or a new service is added to the catalogue. Creates training documents, provides input to on-line learning modules, knowledgebase articles, one pager, etc.

3.) MyJTI Support

• Talent and Learning Specialist provides advisory support to JTI community on how MyJTI should be used, and what is the most appropriate and efficient way to request vital services from GBS. They collect user feedback and address it to MyJTI power users for further system improvements.

4.) Other tasks including:

• Perform the vital onboarding/training/support activities for the new team members. Handle various tasks and projects as they arise and upon manager's request.

Requirements:

• University degree or equivalent experience (Bachelor, Master)
• At least 1 year of validated and relevant experience in a multinational organization in a similar role preferably with hands on Success Factors and/or Mentorcliq experience.
• Experience in the area of learning and development is a plus.
• Fluent written and spoken English. Other languages would be an asset.
• Profound knowledge of Talent Management process and Learning & Development needs.
• Proven understanding of Success Factors (Talent Management and Learning and Development modules).
• Excellent knowledge of Excel.
• Strong Customer Service Mentality.
• Understanding cross-cultural sensitivity.
• Lean / 6-Sigma methodology knowledge is a plus.
• Excellent teammate, open minded and flexible.
• GBS related certification is a plus (Certified GBS Professionals Program, etc.

At JTI we celebrate differences, and everyone truly belongs.
46,000 people from all over the world
are continuously building their unique success story with us.
83% of employees feel happy
working at JTI.

To make a difference with us, all you need to do is bring your
human best.
What will your story be? Apply now

Learn more
Role Type
Temporary (1-year)

Reports to
Talent Management & Learning Development - Center Process Manager

Duty Post
Taguig City, Philippines

Application Deadline
October 9, 2025

Talent Management and Learning Development Specialist (Temporary)
The Talent and Learning Specialist ensures efficient service delivery to all partners, including entities, regions, and employees, in alignment with Service Level Targets. This role involves providing quality, timely, end-to-end service across all People and Culture (P&C) areas per Standard Operating Procedures (SOPs). Responsibilities include maintaining data within the GBS scope, preparing documents and certifications, generating reports, supporting communication within defined procedures, promoting the deployment of my JTI, collaborating closely with the market to ensure GBS processes are current, and updating SOPs to reflect system and process changes.

As the
Talent Management and Learning Development Specialist
in the area of
People & Culture - Service Delivery
, you will

• Ensure efficient delivery of Talent Management and Learning and services to all partners (Entities, HQ, JTI employees) in line with agreed Service Level Agreements.
• The responsibilities include timely completion and quality assurance of performance and talent reviews, handling employee nominations and follow-ups for training programs, coordinating the mentoring program including nominations and mentor/mentee matching, administering assessments per the Global Assessment Portfolio, handling access and analyzing usage of JTI Global Digital Learning platforms (such as Rosetta Stone, LinkedIn Learning, edX, Gartner), maintaining local Learning Catalogues in SuccessFactors, and being responsible for employee enrollment and session follow-ups in SuccessFactors, while addressing TM and L&D related queries and acting as an internal TM and L&D advisor within their area of responsibility.
• SOPs and related Documents Updates
• Talent and Learning Specialists updates the related working documents and procedures if case of changes. Updates Service Catalogue if the service becomes obsolete or a new service is added to the catalogue. Creates training documents, provides input to on-line learning modules, knowledgebase articles, one pager, etc.
• MyJTI Support
• Talent and Learning Specialist provides advisory support to JTI community on how MyJTI should be used, and what is the most appropriate and efficient way to request vital services from GBS. They collect user feedback and address it to MyJTI power users for further system improvements.
• Other tasks including
• Perform the vital onboarding/training/support activities for the new team members. Handle various tasks and projects as they arise and upon manager's request.

Requirements

• University degree or equivalent experience (Bachelor, Master)
• At least 1 year of validated and relevant experience in a multinational organization in a similar role preferably with hands on Success Factors and/or Mentorcliq experience.
• Experience in the area of learning and development is a plus.
• Fluent written and spoken English. Other languages would be an asset.
• Profound knowledge of Talent Management process and Learning & Development needs.
• Proven understanding of Success Factors (Talent Management and Learning and Development modules).
• Excellent knowledge of Excel.
• Strong Customer Service Mentality.
• Understanding cross-cultural sensitivity.
• Lean / 6-Sigma methodology knowledge is a plus.
• Excellent teammate, open minded and flexible.
• GBS related certification is a plus (Certified GBS Professionals Program, etc.

What To Expect
Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and other benefits.

Are you ready to join us? Build your success story at JTI. Apply now

Next Steps

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

Key Responsibilities

• Manage administration, communication, and tracking for talent development programs
• Coordinate program logistics, including enrollment, reminders, and follow-ups
• Maintain and edit leadership resources, competency libraries, and development guides
• Curate and organize leadership development content and articles
• Collect and analyze data to evaluate program effectiveness and improvement areas
• Support Workday processes and oversee vendor coordination for coaching services
• Prepare and update enablement materials such as job aids and playbooks
• Assist with talent review preparation, documentation, and data reporting
• Ensure accurate and reliable execution of talent operations with a focus on continuous improvement

Qualifications

• Bachelor's degree required
• 3–5 years of experience in training, communications, HR, or project management within a global/shared services setting
• Skilled in data entry, tracking, and generating insights
• Strong editing, proofreading, and version control abilities
• Understanding of instructional and visual design principles
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Experience with project management tools (e.g., Asana)
• Preferred: Familiarity with Workday, vendor management, and process automation

Job Types: Full-time, Permanent

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee

Application Question(s):

• How much is your expected salary?

Work Location: In person

As a Talent Management Specialist, primary role is to discover and secure exceptional talent for films, drama series, and new media projects. Expert in identifying potential, and passion for finding new faces will be crucial to our success.

Responsibilities:

● Talent Sourcing & Curation: Actively scout and identify new and emerging actors and on-screen talent for various productions.

● Exclusive Talent Identification: Identify and pitch potential exclusive talents that align with the company's current interests and specializations.

● Contract & Onboarding: Lead the onboarding process for new talent, ensuring the timely submission of contracts, profiles, and necessary documents.

● Administrative and Documentation: Prepare and maintain talent trackers, contact reports, and project timelines. Coordinate closely with the talent management team, finance and legal teams to ensure contract compliance and streamline payment processes.

● Market Analysis: Stay up-to-date on industry trends, new media platforms, and emerging talent to keep our pipeline fresh and competitive.

● Relationship Building: Develop and maintain strong relationships with other talent agencies, managers, and independent artists to build a robust network.

● Database Management: Maintain the talent prospecting database and provide key insights to senior management. ● Talent Development: Support career-building initiatives such as collaboration opportunities and internal activations.

Talent Management Specialist

As a Talent Management Specialist, primary role is to discover and secure exceptional talent for films, drama series, and new media projects. Expert in identifying potential, and passion for finding new faces will be crucial to our success.

Responsibilities:

● Talent Sourcing & Curation: Actively scout and identify new and emerging actors and on-screen talent for various productions.

● Exclusive Talent Identification: Identify and pitch potential exclusive talents that align with the company's current interests and specializations.

● Contract & Onboarding: Lead the onboarding process for new talent, ensuring the timely submission of contracts, profiles, and necessary documents.

● Administrative and Documentation: Prepare and maintain talent trackers, contact reports, and project timelines. Coordinate closely with the talent management team, finance and legal teams to ensure contract compliance and streamline payment processes.

● Market Analysis: Stay up to date on industry trends, new media platforms, and emerging talent to keep our pipeline fresh and competitive.

● Relationship Building: Develop and maintain strong relationships with other talent agencies, managers, and independent artists to build a robust network.

● Database Management: Maintain the talent prospecting database and provide key insights to senior management. ● Talent Development: Support career-building initiatives such as collaboration opportunities and internal activations.

Minimum Qualifications

● Bachelor's degree in marketing, Communications, or a related field.

● At least 2–3 years of relevant work experience in talent management.

● Strong communication, coordination, and talent-handling skills.

● Keen eye for detail when reviewing contracts and a meticulous approach to choosing talent.

● The ability to spot talent with high potential and align them with company goals.

Talent Management Specialist

As a Talent Management Specialist, primary role is to discover and secure exceptional talent

for films, drama series, and new media projects. Expert in identifying potential, and passion for

finding new faces will be crucial to our success.

Responsibilities:

● Talent Sourcing & Curation: Actively scout and identify new and emerging actors and

on-screen talent for various productions.

● Exclusive Talent Identification: Identify and pitch potential exclusive talents that align

with the company's current interests and specializations.

● Contract & Onboarding: Lead the onboarding process for new talent, ensuring the

timely submission of contracts, profiles, and necessary documents.

● Administrative and Documentation: Prepare and maintain talent trackers, contact

reports, and project timelines. Coordinate closely with the talent management team,

finance and legal teams to ensure contract compliance and streamline payment

processes.

● Market Analysis: Stay up-to-date on industry trends, new media platforms, and

emerging talent to keep our pipeline fresh and competitive.

● Relationship Building: Develop and maintain strong relationships with other talent

agencies, managers, and independent artists to build a robust network.

● Database Management: Maintain the talent prospecting database and provide key

insights to senior management.

● Talent Development: Support career-building initiatives such as collaboration opportunities

and internal activations.

Minimum Qualifications

● Bachelor's degree in Marketing, Communications, or a related field.

● At least 2–3 years of relevant work experience in talent management.

● Strong communication, coordination, and talent-handling skills.

● Keen eye for detail when reviewing contracts and a meticulous approach to choosing

talent.

● The ability to spot talent with high potential and align them with company goals.

Job Type: Full-time

Work Location: In person