Operations Manager

Pulong Santa Cruz, Laguna ₱900000 - ₱1200000 Y Asurion

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Job Description

Location: Nuvali, Sta. Rosa, Laguna

Work Arrangement: 100% Onsite

Work Schedule: Shifting (Majority Nightshift)

The Operations Manager will lead a team of Call Center Supervisors by providing them with direction, support and career development. The position is responsible for improving customer satisfaction and the productivity and performance of Experts. The Operations Manager will also improve team member satisfaction resulting in the retention of Call Center Supervisors and Customer Service Representatives.

EXPERIENCE:

  • Minimum of 5-8 years call center experience required, with at least 3-5 years at the manager level
  • 2-3 years directly managing call center supervisors
  • Proven and demonstrable leadership, management, and motivational skills
  • Non negotiable experience with sales ( Telco preferred ), call center technology, including ACD, workforce management agent productivity tools, and quality management tools.
  • Proficiency using MS office suite

DUTIES AND RESPONSIBILITIES:

  • Support directives from Call Center leadership.
  • Lead, coach, and develop Call Center Supervisors.
  • Set and prioritize goals to achieve business objectives.
  • Collaborate with HR, Training, Workforce, Finance, and Quality teams.
  • Drive improvements in people, processes, and technology.
  • Ensure client, subscriber, and quality expectations are met.
  • Recognize and reward top performers.
  • Manage budgets, projects, and changing priorities.
  • Maintain strong floor presence and open communication with staff.
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Operations Manager

Pulong Santa Cruz, Laguna ₱1200000 - ₱2400000 Y FOODCHOICE CORP.

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Job Description:

  • Implement and improve operational processes to ensure consistent product quality, food safety, and regulatory compliance.
  • Oversee the entire fulfillment process, from raw material procurement to final product delivery, ensuring efficient production and timely shipments.
  • Manage inventory levels, control costs, and maintain strong relationships with vendors and suppliers to ensure timely acquisition of materials.
  • Lead, mentor, and train production staff to maintain high performance standards, foster a productive work environment, and ensure staff development.
  • Monitor financial performance, manage operational budgets, analyze reports to identify cost-saving opportunities, and ensure profitability.
  • Develop and implement operational strategies to achieve company goals, drive efficiency, increase productivity, and attain operational excellence.
  • Ensure all operations comply with food safety regulations, health standards, and company policies.
  • Proactively identify operational bottlenecks and challenges, and develop effective solutions to maintain smooth and continuous operations.

Key Responsibilities:

  • Manage the daily functions of the business to ensure smooth and efficient operations.
  • Analyze existing processes and implement new approaches to boost efficiency, reduce waste, and enhance productivity.
  • Supervise, train, and mentor operations staff to maintain high standards and achieve organizational goals.
  • Monitor operational budgets, develop financial forecasts, and make recommendations to control costs.
  • Ensure products or services meet required standards through quality assurance programs and process optimization.
  • Contribute to long-term planning and develop strategies to help the organization achieve its business objectives.
  • Foster communication and collaboration between different departments to ensure seamless execution of operational plans.
  • Track key performance indicators (KPIs) to evaluate the effectiveness of strategies and operational performance.
  • Create and present reports on operational findings and recommendations to senior leadership.

Qualifications:

  • Bachelor's degree in Business Administration, Management, Operations, or related field.
  • Strong verbal and written communication skills
  • With at least 5-10 years of experience
  • Proficiency in MS Office Suite
  • Strong organizational and item management
  • Willing to assign in Sta. Rosa, Laguna

Job Types: Full-time, Permanent

Benefits:

  • Paid training

Ability to commute/relocate:

  • Santa Rosa City, Laguna: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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Business Operations Associate Manager

Pulong Santa Cruz, Laguna ₱900000 - ₱1200000 Y Laguna Water Corporation (A Manila Water Philippine Ventures)

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RESPONSIBILITIES:

Billed Volume

  • Develops strategies and programs to ensure that billed volume targets are being met or exceeded.
  • Prepares and analyzes monitoring sheets for the monthly BV of all the accounts per DMZ. Ensures all customer accounts are billed on a monthly basis.
  • Supervises Meter Consumption Analysts and prepares proactive action plan to align key programs to expected targets.

Water Service Connections

  • Proposes expansion projects, prepares and defends business cases and ensures approval of significant projects; Monitors project implementation and manages contractors.
  • Develops marketing strategies and devises marketing collaterals to increase customer base and exceed monthly NWSC targets.
  • Prepares monthly NWSC monitoring to ensure that targets are being met or exceeded.
  • Documents and monitors new water service applications to make sure installations are executed within standards.

Collection Efficiency

  • Ensures that all customer accounts especially commercial accounts are updated.
  • Develops strategies and programs to ensure that collection efficiency targets are met.

After Sales

  • Responds to customer queries and complaints; ensures that customer Service Standards are being met.
  • Organizes meetings, public consultation and announcement with HOA (Homeowners Association) and customers for immediate concern.
  • Manages relationships with stakeholders like the LGUs, benchmark customers/ kasanggas, and key accounts; Handles sustainable development initiatives within the area including the TPSB and Lingap Programs.

Non-Revenue Water (NRW)

  • Prepares and evaluates NRW and works with the technical team to improve/maintain NRW level; manages pressure and supply of the DMZ.
  • Ensures that all water pipe leaks are repaired immediately.

QUALIFICATIONS:

  • Candidate must possess at least a Bachelor's/College Degree in Engineering or any related field of study.
  • Responsible for driving business growth by delivering the set targets in Billed Volume, Revenues, Collection.
  • Able to create plans and strategies to deliver set targets and goals.
  • Willing to do field works.
  • Excellent verbal, written and interpersonal communication skills.
  • Proficient in MS Office applications
  • Critical thinking and multi-tasking skills
  • Fresh graduates are welcome to apply.
  • Willing to be assigned in CALABARZON.

Manila Water and its subsidiaries DO NOT charge fees in exchange for employment. You may verify Manila Water job openings at .

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Business Operations Associate Manager

Pulong Santa Cruz, Laguna ₱600000 - ₱1200000 Y Manila Water

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Date: Sep 8, 2025

Location: LAG, PH, 4026

Company: Manila Water Company

Job Segment: Operations Manager, Assistant Manager, Manager, Operations, Management

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Parts Production Manager

Cabuyao, Laguna Pipol Placement Agency

Posted 4 days ago

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We are hiring for PARTS PRODUCTION MANAGER



Qualifications:



- Graduate of any Engineering program.

- At least 5 years of work experience in a plastic molding injection production environment in a similar capacity.

- Strong knowledge in production management and control.

- Basic understanding of cost management for production-related expenses.

- A team player with excellent communication skills.

- Proficient in Microsoft Office applications (Word, Excel and Powerpoint).
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Regulatory Affairs Manager for Food Manufacturing

Pulong Santa Cruz, Laguna ₱900000 - ₱1200000 Y Foodflow Inc.

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QUALITY ASSURANCE AND REGULATORY AFFAIRS MANAGER

We are looking for a person with a technical background in food manufacturing, to be the internal lead and manage the team dealing with all quality assurance, and issues relating to achieving regulatory compliance.

JOB DESCRIPTION:

  • Author and refine procedures, instructions, templates, and our quality manual to maintain our ISO certificate.
  • Maintain and monitor our quality system within the company: changes, CAPA, Non-conformities, Complaints, PMS, continuous improvement, trend analysis, etc.
  • Train all employees to the QMS, and assess skills, knowledge and QMS application.
  • Perform internal audits to assess the company compliance with our QMS.
  • Contribute to maintaining quality system related documentation including supplier records, audits, purchase and manufacturing batch information.
  • Work with our Notified Body to maintain current certifications and achieve award of a CE mark and FDA approval on new products.
  • Work with external consultants whenever necessary.
  • Build knowledge and maintain surveillance of the many relevant quality standards.
  • Provide technical support and resolve quality issues with suppliers, customers or auditors including introduction of new or re-designed components and processes.
  • Present technical data to internal / external audit and inspection groups as required.

QUALIFICATIONS

  • Graduate of food technology or any related course.
  • Minimum of 5year experience in quality assurance and regulatory affairs in managerial capacity. From food manufacturing is required.
  • Ability to prioritize and make decisions.
  • Good problem-solving abilities – able to identify salient issues, consider alternative solutions and evaluate the most appropriate course of action.
  • Positive attitude toward change, and contribution to new ideas and improved ways of working.
  • Excellent oral, written, cross functional and interpersonal communication skills that are appropriate for various levels, including management, staff, contractors, and clients.
  • Strong organizational and team-working skills including commitment and flexibility.
  • Good work ethics.
  • Looks beyond boundaries of own job to support others.
  • Excellent attention to detail and working knowledge of appropriate regulation and good manufacturing practices.
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Production Controller Department Manager

Pulong Santa Cruz, Laguna ₱1200000 - ₱3600000 Y Pivot-Hawks Manila Inc.

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LET'S BUILD POSSIBILITIES TOGETHER

Who We Are?

PIVOT-HAWKS MANILA, INC. is a reliable expert in electronic manufacturing, backed by more than 30 years of experience. Our dedicated team is committed to delivering world-class electronic and mechanical assemblies that meet the highest ISO standards.

What We Do?

We partner with global clients to bring their visions to life — from precision assemblies to life-changing medical devices that make a real difference in people's lives. Our expertise ensures products are built with exceptional quality, cost-efficiency, and reliability.

Why Join Us?

·    Be part of a company with decades of proven expertise in the industry

·    Work with a highly skilled team passionate about innovation and quality

·    Contribute to innovations that improve lives

·    Grow in an environment committed to excellence, teamwork, and professional development

·    Experience the pride of being part of an ISO-certified, globally trusted manufacturer

At our company, your work goes beyond manufacturing — it creates impact. Together, we go beyond products to build possibilities.

CAREER OPPORTUNITY AVAILABLE:

PRODUCTION CONTROLLER DEPARTMENT MANAGER

Job Summary:

The Production Controller Department Manager is responsible for leading and overseeing the production planning and control activities to ensure efficient workflow, optimal resource utilization, and on-time delivery of products. This role involves developing strategies, managing schedules, coordinating with various departments, and driving continuous improvement initiatives to meet production and business objectives.

Key Responsibilities:

  • Develop and implement production planning strategies to meet customer demand, optimize inventory, and maximize efficiency.
  • Oversee scheduling, capacity planning, and materials planning to align with production targets.
  • Monitor production progress and adjust plans as needed to resolve bottlenecks, delays, or supply chain issues.
  • Coordinate closely with Procurement, Manufacturing, Engineering, and Quality departments to ensure smooth operations.
  • Lead and mentor the Production Control team to achieve departmental goals and KPIs.
  • Ensure compliance with company policies, safety standards, and quality requirements.
  • Prepare regular reports and forecasts on production performance, capacity utilization, and delivery status.
  • Drive process improvements and digitalization initiatives to enhance accuracy, efficiency, and transparency in production planning.
  • Collaborate with management to support new product introduction, demand forecasting, and cost optimization strategies.

Qualifications:

  • Bachelor's degree in Industrial Engineering, Manufacturing, Business Administration, or related field (Master's degree is a plus).
  • Proven experience in production planning, control, or supply chain management, with at least 3 years in a managerial or leadership role.
  • Strong knowledge of production planning systems (e.g., MRP, ERP).
  • Excellent leadership, problem-solving, and decision-making skills.
  • Strong communication and interpersonal skills for cross-department collaboration.
  • Analytical mindset with attention to detail and ability to manage multiple priorities.

  • Experience in the electronics/manufacturing industry.

  • Lean manufacturing or Six Sigma certification is a plus.
  • Proficiency in data analysis and reporting tools.

Join us and be part of something greater

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About the latest Managing production lines Jobs in Cabuyao !

Production and Cost Control Manager

Cabuyao, Laguna First Sumiden Circuits Inc.

Posted 4 days ago

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Graduate of any Engineering Course

Strong background of relevant experience in Production Planning & Control

Knowledgeable in FPC manufacturing processes

Can effectively communicate; Knowledgeable in MS Office; Keen to details

With good analytical and critical thinking
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Operations Manager

Ayala Alabang, National Capital Region ₱1500000 - ₱2500000 Y Infosys BPM

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Key Requirements

  • Manages a staff of Team Leaders
  • Sets performance standards, reviews performance, and provides feedback
  • Understands and anticipates the needs and expectations of internal and external clients and focuses the team's efforts on meeting client's needs
  • Establishes and develops relationships with internal and external clients
  • Sets and attains challenging goals and looks for ways to raise standards and improve performance
  • Works closely with internal and external clients to develop and implement staffing and operational plans
  • Participates in the development of short- and long-term goals for the department
  • Provides guidance, training, and motivation to develop the team
  • Conducts competency-based interviewing when hiring resources
  • Leads special projects and performs other duties as assigned
  • General Skills (Communication and Soft Skills)
  • Excellent oral and written communication skills
  • Excellent analytical and problem-solving skills
  • Ability to present oneself as positive, polite, and professional
  • Technical Skills
  • Experience in managing financial account or relevant field
  • Regularly formulate and execute internal and external governance
  • Technical functional knowledge – advanced technology savviness and adept in adapting to any changes in tools and processes
  • Work client on project management of program changes concerning processes, documentation, workflows and system and tools.

Qualifications

  • Bachelor's degree Graduate
  • Minimum 10 years of progressively responsible and related experience (including supervision of others)
  • Willingness to work in rotational shifts
  • Exceptional leadership, interpersonal and communication skills
  • Ability to work effectively and independently with attention to detail and sensitivity to deadlines
  • Ability to excel in a fast-paced and frequently changing business environment.
  • With extensive experience driving large-scale changes and a strong background in change management and program management is a must.
  • Experience in Loans and Mortgage account is an advantage
  • Amenable to work full ONSITE.

Why Infosys BPM Philippines:

  • Quarterly Performance Bonus
  • 24 Leaves annually
  • Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
  • Outstanding career development opportunities and fast track career progression
  • Enjoy a fair work-life balance.
  • Learning and Development Trainings
  • We value Inclusion and Diversity
  • Great place to work certified.

" We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines"

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Operations Manager

Las Piñas, National Capital Region ₱384000 - ₱480000 Y TCN Interior Solutions Inc

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Responsibilities:

  • Operational Oversight: Ensure all operations are conducted in an efficient, cost-effective, and high-quality manner.
  • System and Process Improvement: Develop and implement management systems, processes, and best practices to enhance efficiency.
  • Materials and Inventory Management: Oversee the purchasing of materials, inventory planning, and warehouse operations to maintain efficiency and reduce waste.
  • Compliance Assurance: Ensure that all organizational processes comply with legal and regulatory standards.
  • Strategic Planning: Formulate and execute strategic and operational objectives to achieve company goals.
  • Project Execution: Read and understand plans, ensuring accurate and timely execution of construction or fit-out projects.
  • Client and Site Meetings: Attend meetings with clients, provide updates, and address concerns while maintaining professional communication.
  • Manpower Scheduling: Plan and manage schedules for manpower allocation across multiple projects.
  • Cost Management: Ensure accurate costing and budget adherence for all projects.
  • Leadership and Supervision: Supervise teams on-site, provide guidance, and foster a positive work environment.
  • Problem Solving: Identify issues proactively and implement effective solutions.
  • Time Management: Efficiently handle multiple projects and prioritize tasks to meet deadlines.

Requirements:

  • Educational Attainment: Bachelor's degree in Civil Engineering, Architecture, Construction Management, or a related field is required.
  • Proven experience as an Operations Manager in the construction or fit-out industry.
  • Strong understanding of construction processes and the ability to read and interpret plans.
  • Knowledge of costing, project execution, and manpower scheduling.
  • Exceptional leadership skills and the ability to manage and inspire teams.
  • Excellent time management, organizational, and multitasking abilities.
  • Strong problem-solving and decision-making skills.
  • Familiarity with regulatory compliance in construction and fit-out projects.

Job Type: Full-time

Pay: Php30, Php40,000.00 per month

Benefits:

  • Company events
  • Opportunities for promotion
  • Paid training

Ability to commute/relocate:

  • Las Piñas: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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