10 Information Technology jobs in Manila

IT Solutions Delivery (AVP)

Location: Pasay
Schedule: Monday - Friday, Morning Shift
Salary: Open Budget

Overview:
The AVP, IT Solutions Delivery is responsible for leading the design, development, and implementation of innovative IT solutions that meet the evolving needs of the business. This role ensures that technology solutions are delivered efficiently, on time, and within budget, with a strong focus on enhancing business processes, improving customer experiences, and supporting strategic growth in a fast-paced environment.

Key Responsibilities:

• Solution Lifecycle Management: Oversee the entire lifecycle of IT solution delivery, from requirements gathering and design to development, testing, deployment, and ongoing support, ensuring adherence to best practices and methodologies (e.g., Agile, DevOps).
• Project & Program Management: Lead and manage a portfolio of IT projects and programs, ensuring successful execution, resource optimization, and risk management.
• Business Partnership: Collaborate closely with various business units (e.g., Merchandising, Operations, Marketing, E-commerce) to understand their needs, translate them into technical requirements, and propose effective technology solutions.
• Team Leadership & Coaching: Lead, mentor, and develop a team of solutions architects, developers, business analysts, and project managers, fostering a collaborative and high-performance environment.
• Vendor Management: Work with external vendors and service providers to procure and integrate third-party solutions, ensuring they align with architectural standards and business requirements.
• Quality Assurance & Standards: Establish and enforce quality assurance processes, coding standards, and architectural guidelines to ensure the delivery of robust, scalable, and secure IT solutions.
• Innovation & Continuous Improvement: Stay abreast of industry trends and emerging technologies relevant to retail, recommending and implementing innovative solutions to improve efficiency, customer satisfaction, and competitive advantage.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related technical field.
• Minimum of 10 years of experience in IT solution delivery , with at least 3-5 years in a leadership role within a large enterprise.
• Experience in large-scale application implementatio ns (e.g., ERP, CRM, E-commerce platforms, POS systems).
• Proven track record of successfully delivering complex IT projects and programs using various methodologies.
• Strong understanding of software development lifecycles, enterprise architecture principles, and integration patterns.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional communication, negotiation, and stakeholder management abilities.

Information Technology (IT) General ManagerDescription

Position Title: Information Technology (IT) General Manager - Business Development

Salary Range: Php 60,000.00 to Php 95,000.00 + other benefits

Supervises: IT Team

Location: Makati

Work Schedule: On-site, Morning Shift

Coordinates With: External Service Providers, Prospective Clients

Job Summary:

The IT General Manager is responsible for driving business transformation by leveraging IT and digital solutions, enhancing operational efficiency, and supporting workforce transformation. The role includes managing IT operations, guiding strategic planning, staffing, goal-setting, and compliance with industry standards to ensure seamless delivery of information and connectivity solutions.

Key Duties and Responsibilities:

• Lead and monitor IT project execution for timely and successful delivery.
• Ensure compliance with IT standards and best practices.
• Set and align team goals with organizational strategies and motivate performance.
• Conduct collaborative problem-solving and brainstorming sessions.
• Formulate and implement IT policies and process improvements.
• Promote productivity through enhanced internal processes.
• Manage recurring issues using structured problem management.
• Ensure service levels meet or exceed user/client expectations.
• Manage client, vendor, and partner relationships for service excellence.
• Supervise team performance, ensuring succession planning and capacity building.
• Support teams in designing intuitive user experiences.
• Ensure infrastructure readiness and disaster recovery planning.
• Assist with internal and external quality audits.
• Stay updated with emerging IT trends and technologies.
• Maintain effective reporting and communication with leadership.
• Manage and monitor the IT budget.
• Perform other tasks as assigned.

Required Skills and Qualifications:

• Bachelors degree in Computer Science, IT, or a related field.
• 5+ years of experience in business transformation and IT operations.
• Experience in areas like finance shared services, infrastructure, and business continuity.
• Coming from telecommunication companies is a plus!
• Proficient in network security, risk management, operating systems, and protocols.
• Strong leadership, analytical, communication, and problem-solving skills.
• Performance Parameters:
• Quality and timeliness of IT solutions
• System uptime and resilience
• Team collaboration
• Documentation and compliance
• Strategic decision-making
• Capacity and process management
• Business continuity planning
• Leadership and communication effectiveness

Perform regular security monitoring to identify any possible intrusions.
- Take initiative on issues to proactively prevent recurrence.
- Perform daily back-up operations, ensuring all required files system and system data are successfully backed up to the appropriate media. o Advises on best practices to ensure that customer’s back-up solutions are able to work in a reliable, efficient and supportable way.
- Install new / rebuild workstations, servers, network equipment’s, phone and audio / video equipment’s; configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with the standards.
- Additional duties if needed: Provide technical support per request from various user group. Investigate and troubleshoot issues.
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted user groups.

Job Requirements:

- 1-3 yrs experience in the same field / Systems Engineer/ Network Engineer/ Linux Administrator
- Bachelor's degree graduate of Information Technology or any related course
- Knowledgeable in active directory/ network and systems infrastructure

**Benefits**:

- Company events
- Employee discount
- Health insurance
- Paid training
- Work from home

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary

Ability to commute/relocate:

- Taguig: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you currently working? Answer "YES" or "NO"
- If you'll be hired, when can you start?

**Job Description: ServiceNow System Administrator**
**Position Summary**
We are seeking a highly motivated and detail-oriented **ServiceNow System Administrator** to join our team. The ideal candidate will be responsible for the daily administration, configuration, and support of our ServiceNow platform, with a specific focus on our **HR Service Delivery (HRSD** ) module. This role involves a mix of administrative tasks, development of new functionalities, and collaboration with various business stakeholders to ensure the platform effectively supports our HR operations.
**Key Responsibilities**
+ **System Administration & Maintenance** :
+ Facilitate and execute User Acceptance Testing (UAT) and Production Validation for biannual ServiceNow version updates.
+ Perform testing of newly deployed functionalities to ensure they meet business requirements and are free of defects.
+ Monitor and manage issues raised by HR Operations, working to resolve them in a timely manner.
+ Coordinate with external teams to implement fixes and new features, such as coordinating with Service Management Platform for Automated Test Frameworks (ATF) to reduce manual testing.
+ Maintain and update important company lists, such as the VIP list, by comparing data from different systems (e.g., Fusion Master Active Report and SNow User Profile Report).
+ Manage the ownership and configuration of various ServiceNow assets, including Knowledge Management components such as User Criteria and HR Criteria setup, assignment groups, and key dashboards for HR Operations and Knowledge Management. This includes ensuring proper access control, content visibility, and alignment with organizational workflows and reporting needs.
+ Creation and maintenance of system-related knowledge articles
+ Maintain historical files such as HR Taxonomy, List of HR Services, List of Users with cross country access etc.
+ **Development & Implementation:**
+ Develop new functionalities for HR Operations to improve efficiency and user experience.
+ Facilitate the rollout of new functionalities for HR, ensuring a smooth transition for users.
+ Participate in regular ServiceNow development grooming calls to represent HR and discuss new stories.
+ Assist with UAT and production validation for ongoing projects, such as the Onboarding, Lifecycle Events, and Offboarding projects within HRSD.
+ **Reporting & Analytics:**
+ Create and distribute monthly reports, including the Monthly Content Hits Report and the Monthly HR Knowledge Base (KB) Feedback Report, to inform the Knowledge Management team of key metrics.
+ Analyze and present data from the QnA Log to identify trends and areas for improvement.
+ Update progress on various metrics for projects.
+ **Stakeholder Collaboration & Communication:**
+ Attend and represent the team in various meetings, including the HRSD Monthly check-in, Knowledge Management Forum, and myHelp Governance Board.
+ Act as a point of contact for the GPC team regarding requests for ServiceNow checklists and HR case usage.
+ Communicate with stakeholders including employees, HR agents, and senior leadership regarding the status of issues and projects. For example, keep the Knowledge Management team updated on the status of Hi-Tickets or problem tickets related to reporting functionalities.
**Required Skills & Qualifications**
+ **Proven 5-years' experience as a ServiceNow Administrator, with specific experience in HR Service Delivery (HRSD) highly preferred.**
+ Strong understanding of ServiceNow modules, functionalities, and best practices.
+ Experience with UAT and quality assurance processes.
+ Proficiency in creating reports, dashboards, and analyzing data to provide actionable insights.
+ Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
+ Strong problem-solving skills and a proactive approach to identifying and resolving issues.
+ Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
+ **Knowledge and experience in implementing and optimizing AI Summary functionality for Knowledge Articles.**
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** Infrastructure and Cloud Operations
**Job Family:** TECHNOLOGY
**Organization:** Corporate Human Resources
**Schedule:** FULL_TIME
**Workplace Type:**
**Req ID:** 20754

Job Accountabilities:
+ Work closely with Sales, Contracts, Finance, and other functional teams across the organization to successfully deliver on key strategic and operational initiatives with direct impact on revenues.
+ Manage and administer back/front office tools including but not limited to Salesforce, CPQ, Siebel and CLM which will include updating and maintaining data sets, creating processes and flows, implementing key fields, producing and managing reports and data.
+ Participate in business process analysis, analyze user flow and behavior to help drive testing strategy and implementation for back/front office tools including Salesforce and CPQ.
+ Interface with system end-users to understand feature/enhancement requirements and/or address support issues related to back/front office tools including Salesforce and CPQ.
+ Document Sales operation processes both at a technical as well as at the process level as requested.
+ Assist in user training for Salesforce, CPQ and other sales tools and processes
+ Supports, when necessary, the Contracts department day to day activities during high-volume periods of the year to achieve overall sales and business objectives.
+ Performs other related duties as assigned.
Qualifications:
+ Bachelor's Degree holder
+ Advanced experience with Salesforce and CPQ is required
+ Salesforce Certified Administrator or Certified Advanced Administrator is preferred but not required
+ Experience working within CRM, CPQ and CLM, with an understanding of the sales process, working in a large sales organization for SaaS solutions is ideal
+ Ability to analyze and recognize potential obstacles and recommend solutions.
+ Time management, ability to multitask, and propensity to handle urgent interruptions with poise and professionalism.
+ Must be organized, self-starter, proactive, process-driven, and detail-oriented, able to prioritize according to company goals and manage time effectively.
+ Proficiency with Microsoft Office (Excel, Word & PowerPoint) required.
+ Highly detail oriented with a strong desire to produce accurate, detailed and quality work.
+ Desire to learn and to share knowledge with other team members.
+ Logical thinker, and effective communication skills.
+ Ability to pivot with changes in systems, technologies, and processes.
+ Highly self-motivated, team & goal oriented with an entrepreneurial spirit.
+ Strong organizational skills required to provide timely and consistent support.
+ Effective written and verbal communication skills required.
+ A passion for digging into complex processes and problems with the ability to break down ambiguity into concrete and actionable activities to achieve clarity and solutions.
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

The Network Engineer III - Cloud Networking is a specialized role focused on the design, implementation, and management of cloud-based network infrastructure. The role emphasizes expertise in cloud networking technologies, such as Cloud WAN, Virtual Private Clouds (VPCs), hybrid connections, and cloud-based security, while requiring a foundational understanding of traditional networking principles.
This role plays a critical part in ensuring the organization's cloud and hybrid networking environments are scalable, secure, and aligned with business goals. The Network Engineer III collaborates with cross-functional teams to deliver automated and efficient cloud networking solutions, leveraging the latest tools and methodologies.
General Knowledge and Competencies:
+ Cloud Services: Proficiency in using and managing cloud services from one or more major cloud providers (AWS, Azure, GCP).
+ Networking: Strong understanding of cloud networking technologies and concepts, including Cloud WAN, WAF, VPCs, subnets, peering, security groups, and load balancers.
+ Infrastructure as Code (IaC): Knowledge of IaC tools like Terraform or AWS CloudFormation for automating infrastructure provisioning; Ansible and scripting languages like Python.
+ Knowledge of DevOps practices and tools, including CI/CD pipelines, version control
+ Containerization and Orchestration: Familiarity with containerization technologies like Docker and container orchestration platforms like Kubernetes.
+ Security: Knowledge of cloud security best practices and tools for securing cloud environments.
+ Strong background in WAN, LAN, and Security technologies.
+ Ability to learn and understand emerging technologies, methodologies, and solutions in the Cloud/IT technology space.
+ Intermediate Infrastructure knowledge in Networking and Security.
Required Education and Experience
+ Bachelor's degree in Computer Science, Electrical Engineering, Telecommunications, Information Systems
+ Minimum 3 years' experience as a cloud engineer or related role.
+ Implementing and overseeing cloud infrastructure projects.
+ Knowledge hybrid or multi-cloud topologies is required.
+ Demonstrated knowledge of network topologies and implementations (e.g. VPN, LAN, WAN, Wireless)
+ Experience as technical lead for a major technology implementation
+ Excellent analytical and communication skills
+ Demonstrated knowledge of IT network design and governance
Other eligibility qualifications
+ AWS Advanced Networking Specialty or Azure Network Engineer Associate or equivalent
+ AWS Certified Solutions Architect Associate/Professional
+ CCNP Enterprise or equivalent
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
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Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Key Responsibilities:**
+ Troubleshoot and resolve network issues escalated from frontline support, using strong analytical and diagnostic skills.
+ Collaborate with engineering and operations teams to implement network changes, maintenance activities, and incident response plans.
+ Maintain and update network documentation, including topology diagrams, configuration records, and support procedures.
+ Assist in testing and validating network upgrades, patches, and new deployments in a support capacity.
+ Participate in support planning sessions, daily team syncs, and backlog grooming to ensure timely issue resolution.
+ Contribute to continuous improvement efforts by identifying recurring issues and recommending process improvements or automation opportunities.
+ Support other operational and project-based tasks assigned.
**Required Qualifications:**
+ Associate's degree in computer science, information technology, or related field, or equivalent hands-on experience.
+ Minimum 1 year of experience supporting enterprise networks in a technical or operational role.
+ CCST certification or equivalent networking expertise.
+ hands-on experience with at least one of the following:
+ Routing and switching (Cisco routers and switches, VMware SD-WAN)
+ Firewalls (Cisco ASA, Palo Alto, NSX)
+ Load balancers (F5, AVI)
**Preferred Qualifications:**
+ Palo Alto PCNSE certification
+ F5 or related load balancing certifications
+ Microsoft Azure certification
+ Familiarity with project or incident management practices (e.g., ITIL, Agile)
+ Experience automating network support tasks using Python or scripting tools
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an **IT Provisioning Engineer,** you will have ownership over the technical provisioning of LAN and WLAN services as defined by Emerson IT. This will cover a defined territory, which may expand to other areas on a per-assignment basis.
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!
**In This Role, Your Responsibilities Will Be:**
+ Be responsible for the technical provisioning of all LAN and WLAN services.
+ Follow standards and processes of the Service and I&O Provisioning, providing high skills and experience during the execution of such implementations.
+ Follow and enforce Emerson policies and rules regarding relevant IT management, security, standards, and procedures, and liaise with other teams when required.
+ Be prepared to take on other duties within own area of expertise, as assigned.
**Who You Are:**
You build and deliver solutions that meet customer expectations. You efficiently communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You stage activities with relevant breakthroughs and schedules. You scan the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance.
**For This Role, You Will Need:**
+ Bachelor's degree or equivalent, but experience may be considered in lieu of formal education.
+ At least 3 years of experience in LAN and WLAN-related technical rollout projects in an international, preferably large enterprise environment, with 3 or more years working with Cisco LAN and WLAN devices.
+ Professional certifications as appropriate: CCNA, CCNP Routing & Switching/Enterprise, or equivalent experience (CCIE Routing & Switching/Enterprise Infrastructure is a plus).
+ Hands-on experience configuring and troubleshooting Cisco DNAC, Cisco Prime Infrastructure, LAN, and wireless devices such as switches, controllers, and access points.
+ Experience in administering and configuring Layer 2 and Layer 3 Cisco networks.
+ Experience in using Cisco AAA TACACS solutions (e.g., ACS and/or ISE).
+ Functional understanding of DNS, DHCP, and related network services.
**Preferred Qualifications that Set You Apart:**
+ ITIL v3/4 Foundation certification is a plus.
+ Knowledge of current trends in the LAN/WLAN field, with a good understanding of peripheral environments (e.g., Telephony, WAN, Server) is a plus.
+ Project Management experience is a plus.
+ Open-minded and adaptable to ambiguity in large-scale IT reorganization.
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave!
#LI-Hybrid
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
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**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.