65 Hotel General Manager jobs in the Philippines

JOB DESCRIPTION:

• Provides support to the Hotel Manager in performing Business operations duties.
• Perform General administrative and clerical duties.
• Updates internal operations procedure document
• Reconcile payments and receipts to various parties
• Manage all office orders on a regular basis
• Maintain logs and spreadsheets for all office activities
• Performs other job-related duties as assigned

JOB REQUIREMENTS:

• Graduate of HRM/Tourism, Business Administration or equivalent.
• Hast the experience in dealing with guest complaints would be an advantage
• At least 1 year of working experience in the related field. Fresh Graduate with good internship exposure in admin/operation functions and are willing to be trained are encourage to apply.
• Has a good communication skills both written and oral
• Excellent customer service skills
• Must be attentive and have a sense of urgency
• Hardworking and responsible
• Keen to details and has the ability to manage multiple responsibilities
• Proficient in using MS Applications (Word, Excel and PPT) and standard office equipment
• Amenable to work at head office, Sto. Niño, Marikina City.

Job Type: Full-time

Pay: From Php18,127.92 per month

Benefits:

• Free parking
• On-site parking

Willingness to travel:

• 100% (Preferred)

Work Location: In person

Country/Region

Philippines

Province/City

Makati City

Hiring Entity

New World Makati Hotel

Department

Executive Office

Job Type

Full-time Permanent

Job Summary

• Directs the overall operation of assigned hotels, to maximise performance, profitability and return on investment by creating a positive and productive work environment and ensuring excellence in guest service and compliance to company standards (quality, service, product and fire life safety).
• Optimises relationships with owners, key stakeholders, hotel management, associates and the community we operate in. Undertakes the leading role in promoting the culture and the values of the Group.
• Supports the group's purpose of creating a future where people and place enrich one another.

Essential Duties and Responsibilities

• Develops and implements the agreed annual budget and business plan and makes recommendations for capital improvements to enhance the assets of the hotel and ensure brand loyalty.
• Is a catalyst in bringing our purpose to life by integrating it into every aspect of the hotel from leadership to operations to brand experiences across all stakeholders especially associates, guests and communities.
• Monitors the financial performance and operational plans of the hotel to support the agreed overall objectives.
• Oversees the delivery of all guest services ensuring the utmost quality and care is delivered, including the effective resolution of all complaints to the satisfaction of guests.
• Ensures that product, standards are met in all areas of the hotel as pertains to physical appearance, maintenance and cleanliness.
• Establishes and maintains preventative maintenance programmes to protect the physical assets of the hotel.
• Oversees the development and execution of marketing plans and revenue management efforts to maximise revenue generation, RevPAR and occupancy levels. Maximises room revenues and profits by anticipating and planning for market shifts. Ensures the development of strategic marketing opportunities and tactical sales plans.
• Maximises food and beverage revenues by ensuring optimal use of banquet / outlet space and most cost-effective management of the hotel's food and beverage outlets
• Works closely with corporate team in ensures optimum staffing levels relative to volume and productivity levels in all areas of the hotel. Maximises training initiatives and plans to drive efficiencies and enhance operating and service performance of the hotel.
• Plays a pivotal role in cascading Rosewood Impacts, our groupwide roadmap for delivering positive impact on people and planet, including overseeing progress towards goals in environmental sustainability, employment, sourcing and partnerships.
• Develops and maintains rapport with key community contacts to ensure a visible presence in the local community. Ensures the handling of community/media related inquiries in the most effective manner, while referring sensitive matters to corporate media / communications offices.
• Provides regular and adhoc information and status reports to corporate team as requested on the financial and operational performance of the hotel against plan.
• Establishes and maintains a proactive Talent and Culture function to ensure associate motivation, training and development, pay and benefit administration, and compliance with policies and procedures and local labour regulations. Fosters positive associate / labour relations with employees.
• Fosters the development of a positive work environment for all associates. Mentors all levels of associates through formal and informal meetings, discussions and performance feedback.
• Works effectively with associates to address cultural and / or work environment issues so as to affect positive employee and guest experiences.
• Measures the effectiveness of broad-based marketing plans and yield management efforts to maximise the number of market segments reached, and to diversify the sources of revenues.
• Actively drives and coordinates Performance Appraisal process at the hotel level with the Director of Talent and Culture, providing constructive feedback toward career developments for associates.
• Actively drives and co-ordinates the Operations Management Review (OMR) process across all Hotels, to enhance service and product standards and ensure alignment with corporate direction.
• Gives overall leadership to the corporate Guest Experience programme as well as the corporate Quality Assurance programme, and drives the improvement initiatives these programmes generate/require.
• Ensures quality, fire and life safety standards are fully implemented and are never compromised for profit.
• Acts as mentor to hotel management team, responsibility for their professional development and career progression by implementing Professional Appraisal Plans and monitoring individual performance through both informal / formal process.
• Develops and updates local hotel policies, (in alignment with corporate policies) and manuals (in alignment with corporate manuals) for implementation in the hotel to ensure consistency and compliance across the property.
• Actively participates in and leads the recruitment and talent development for the Hotel, to meet both current and future needs.
• Models the company culture, vision, mission and core values at all times, actively driving the vision and values across the hotel.

Required Skills

• Well-developed leadership competencies.
• Strategic thinking, with strong problem solving and organisational skills.
• Well-developed communication and presentation skills (written / verbal).
• Effective relationship management skills (internal / external)
• Strong customers focus skills.
• Sound financial understanding to Profit and Loss level.
• Strategic understanding of Human Resources, Sales and Marketing.
• Passionate about leveraging business to create a positive impact on people and planet.
• Bachelor's degree or equivalent in Hotel Management, Business degree or equivalent experience
• Not less than ten years senior hospitality management experience.
• Not less than three to five years as Managing Director

New World Makati Hotel is a deluxe hotel located directly across Greenbelt, the country's first lifestyle shopping center, featuring stylish bars and restaurants, upscale boutiques, a lush tropical park and a modern museum right in the heart of the financial and commercial district of Makati. The hotel is nine kilometers from the Ninoy Aquino International Airport and within steps of many embassies as well as Manila's top business addresses and upscale shopping venues.

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General Manager, New World Makati Hotel

General Information Press space or enter keys to toggle section visibility Country/Region

Philippines Province/City Makati City

Hiring Entity New World Makati Hotel Department

Executive Office Job Type Full-time Permanent

Job Description Press space or enter keys to toggle section visibility Job Summary Directs the overall operation of assigned hotels, to maximise performance, profitability and return on investment by creating a positive and productive work environment and ensuring excellence in guest service and compliance to company standards (quality, service, product and fire life safety).

Optimises relationships with owners, key stakeholders, hotel management, associates and the community we operate in. Undertakes the leading role in promoting the culture and the values of the Group. Supports the group's purpose of creating a future where people and place enrich one another.

Essential Duties and Responsibilities Develops and implements the agreed annual budget and business plan and makes recommendations for capital improvements to enhance the assets of the hotel and ensure brand loyalty. Is a catalyst in bringing our purpose to life by integrating it into every aspect of the hotel from leadership to operations to brand experiences across all stakeholders especially associates, guests and communities. Monitors the financial performance and operational plans of the hotel to support the agreed overall objectives.

Oversees the delivery of all guest services ensuring the utmost quality and care is delivered, including the effective resolution of all complaints to the satisfaction of guests. Ensures that product, standards are met in all areas of the hotel as pertains to physical appearance, maintenance and cleanliness. Establishes and maintains preventative maintenance programmes to protect the physical assets of the hotel.

Oversees the development and execution of marketing plans and revenue management efforts to maximise revenue generation, RevPAR and occupancy levels. Maximises room revenues and profits by anticipating and planning for market shifts. Ensures the development of strategic marketing opportunities and tactical sales plans.

Maximises food and beverage revenues by ensuring optimal use of banquet / outlet space and most cost-effective management of the hotel's food and beverage outlets Works closely with corporate team in ensures optimum staffing levels relative to volume and productivity levels in all areas of the hotel. Maximises training initiatives and plans to drive efficiencies and enhance operating and service performance of the hotel.

Plays a pivotal role in cascading Rosewood Impacts, our groupwide roadmap for delivering positive impact on people and planet, including overseeing progress towards goals in environmental sustainability, employment, sourcing and partnerships. Develops and maintains rapport with key community contacts to ensure a visible presence in the local community. Ensures the handling of community/media related inquiries in the most effective manner, while referring sensitive matters to corporate media / communications offices.

Provides regular and adhoc information and status reports to corporate team as requested on the financial and operational performance of the hotel against plan. Establishes and maintains a proactive Talent and Culture function to ensure associate motivation, training and development, pay and benefit administration, and compliance with policies and procedures and local labour regulations. Fosters positive associate / labour relations with employees.

Fosters the development of a positive work environment for all associates. Mentors all levels of associates through formal and informal meetings, discussions and performance feedback. Works effectively with associates to address cultural and / or work environment issues so as to affect positive employee and guest experiences.

Measures the effectiveness of broad-based marketing plans and yield management efforts to maximise the number of market segments reached, and to diversify the sources of revenues. Actively drives and coordinates Performance Appraisal process at the hotel level with the Director of Talent and Culture, providing constructive feedback toward career developments for associates. Actively drives and co-ordinates the Operations Management Review (OMR) process across all Hotels, to enhance service and product standards and ensure alignment with corporate direction.

Gives overall leadership to the corporate Guest Experience programme as well as the corporate Quality Assurance programme, and drives the improvement initiatives these programmes generate/require. Ensures quality, fire and life safety standards are fully implemented and are never compromised for profit. Acts as mentor to hotel management team, responsibility for their professional development and career progression by implementing Professional Appraisal Plans and monitoring individual performance through both informal / formal process.

Develops and updates local hotel policies, (in alignment with corporate policies) and manuals (in alignment with corporate manuals) for implementation in the hotel to ensure consistency and compliance across the property. Actively participates in and leads the recruitment and talent development for the Hotel, to meet both current and future needs. Models the company culture, vision, mission and core values at all times, actively driving the vision and values across the hotel.

Required Skills Well-developed leadership competencies. Strategic thinking, with strong problem solving and organisational skills.

Well-developed communication and presentation skills (written / verbal). Effective relationship management skills (internal / external) Strong customers focus skills. Sound financial understanding to Profit and Loss level.

Strategic understanding of Human Resources, Sales and Marketing. Passionate about leveraging business to create a positive impact on people and planet. Bachelor's degree or equivalent in Hotel Management, Business degree or equivalent experience

Not less than ten years senior hospitality management experience. Not less than three to five years as Managing Director  About

Us Press space or enter keys to toggle section visibility New World Makati Hotel is a deluxe hotel located directly across Greenbelt, the country's first lifestyle shopping center, featuring stylish bars and restaurants, upscale boutiques, a lush tropical park and a modern museum right in the heart of the financial and commercial district of Makati.

The hotel is nine kilometers from the Ninoy Aquino International Airport and within steps of many embassies as well as Manila's top business addresses and upscale shopping venues.

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Qualifications:

• Graduate of Bachelor of Laws or Juris Doctor, with an aligned or allied Master's degree
• Proficient in Hospitality and Tourism Law, as well as Labor and Employment Law
• Willing to be assigned in Dasmariñas, Cavite
• Part-time position
• Available to start on November 3, 2025

Roles, Duties, and Responsibilities

• Deliver lectures on legal requirements and compliance for tourism and hospitality enterprises
• Facilitate case study presentations

Job Type: Full-time

Benefits:

• Additional leave
• Employee discount
• Health insurance
• Life insurance
• Promotion to permanent employee

Ability to commute/relocate:

• Dasmariñas, Cavite: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Master's (Preferred)

Work Location: In person

Hospitality Management Intern

Hospitality Management Intern Purpose:

The Hospitality Management role offers practical experience to students in areas such as human resource roles, operations, planning and strategy, financial management, and inventory management tasks. Hospitality Management Interns will gain insights into food chain business processes and contribute to essential functions while learning valuable skills inside the organization.

Interns will assist in the overall operation and various functions, including supply chain management, inventory management, audit reports, employee relations, staff management, sales and expense monitoring, and other administrative tasks. The role offers practical experience and a learning ground for interns into different business practices and processes.

Interns will assist in delivering results in areas of

Human Resource:

• Job posting
• Paper screening and Initial interview
• Scheduling of interview with the hiring team
• Collect and process pre-employment requirements for new hires
• Help maintain and organize employee records (201 files)

Inventory & Supply Chain Management:

• Assist in tracking and issuing delivery receipts
• Support daily inventory monitoring and documentation
• Help with stock organization, labeling, and updating inventory systems
• Participate in supply chain coordination and audits
• Assist in preparing and analyzing audit reports

Operations & Administrative Tasks:

• Support daily operational functions across departments
• Coordinate with staff on scheduling and employee relations activities
• Draft and proofread internal communications, memos, and announcements
• Assist in employee payroll processing, including timekeeping validation, attendance tracking, and payroll data entry
• Provide administrative support for planning and strategy sessions

Qualifications

Education:

• Bachelor's Degree in Hospitality Management, BS Business Administration major in Human Resource or any related course

Onboarding Requirements:

• Officially enrolled in a college
• Enrolled in an internship subject
• With good scholastic records duly endorsed by the school
• Able to pass the pre-internship requirements

Pay: Php per day

Benefits:

• Opportunities for promotion
• Training with allowance

Schedule:

• 8 hour shift
• Monday to Friday

Job Types: Part-time, Temporary

Contract length: 2 months

Pay: Php150.00 per day

Benefits:

• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person

We are urgently in need of College Faculty for Hospitality Management (Full-time) for 1st Semester, SY

Qualifications:

Preferrably that the candidates possess at least Master's Degree in Hospitality and Tourism Management or related degree

At least 1 Year(s) of working experience

Required skill(s): General and Technical skills are required

High level of Professionalism and Leadership

Preferably 1-4 Yrs. Experienced Employee specialized in Education or equivalent.

Job Types: Full-time, Contract

Pay: Php Php400.00 per hour

Work Location: In person

• Minimum Qualification:

Preferably at least a Master's Degree in Hospitality and Tourism Management or related degree.

• At least 1 Year(s) of working experience
• High level of Professionalism and Leadership

Job Type: Full-time

Pay: Php Php300.00 per hour

Application Deadline: 08/23/2025

Expected Start Date: 09/15/2025

About the Role

Hospitality graduates can transition into finance, using people skills to provide excellent service in financial planning.

What You'll Do

• Consult with clients online

• Recommend financial products

• Maintain client relationships

• Work 2–3 hrs/day

What We Offer

• Remote setup

• Incentives + commissions

• Mentoring support

• Part-time flexibility

Qualifications:

• Graduate of Master's and Bachelor's degree in Hospitality and Tourism
• with atleast 2-3years of experience in relevant industry
• with prior teaching and training experience is advanatage
• Industry Practioners are also preferred
• willing to handle 12 units face to face

Job Type: Part-time

Pay: Php Php350.00 per hour

Expected hours: 12 per week

Work Location: In person