42 Hospitality jobs in Angeles
Purchasing Specialist (Hospitality Industry) - Night Shift
San Fernando, Pampanga
Remote Employee PH
Posted 18 days ago
Job Viewed
Job Description
Remote Employee BPO has an outstanding opportunity for you!
Role: Purchasing Specialist (Night Shift)
Compensation: Competitive Basic Salary
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).
Work Schedule: 5-day work week, 8:00pm - 5am Philippine time
Work Setup: WFH or WFO (San Fernando, Pampanga)
As a Purchasing Specialist, your primary responsibility will be to execute our Procurement strategy by purchasing FF&E and OS&E for all properties opening , while assisting opened properties with their purchases when needed, following our pillar of Owning It. You will need to develop and cultivate strong vendor relationships across multiple markets, with limited guidance, following our pillar of Treating People Right. You'll analyze bids from multiple vendors ensuring our company is getting the best deal. We work cross functionally with all departments in our company from Finance to Operations to Sales to PX, following our pillar of Make It Better. You must be proficient in handling multiple priorities with strong time management skills. You need to be adaptable within an ever-changing environment. Procurement system experience is strongly recommended.
Responsibilities:
- Build a robust inventory and relationship of vendors within each market and each category of goods and services, including sourcing new leads.
- Draft and send out RFPs to vendors, analyze quotes, and negotiate pricing.
- Review contracts and quotes from vendors to verify if they meet our operational and quality requirements.
- Correct and approve vendor invoices for payment.
- Stay on time and on budget as you procure goods and services.
- Work closely with other team members to coordinate deliveries.
- Own the vendor relationships, highlighting any risks to your manager.
- Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders.
- Consistently manage our systems and platforms.
Qualifications:
- 3-5 years of relevant professional experience in Procurement and owning vendor relationships.
- Someone who is hungry for growth and willing to roll up their sleeves.
- You are comfortable with change and a problem solver extraordinaire. You thrive in dynamic, ever-changing environments and are self-motivated. You must be hungry for growth.
- You are accountable. You thrive and enjoy being on the hook and have a bias for action. You own it.
- You are an excellent communicator. You have healthy habits of documenting your decisions and regularly sharing status updates.
- You have experience in Excel and can model different cost options.
- You are a strong individual contributor with a team-oriented mindset who will happily do the heavy lifting for the benefit of the team, even if it isn't your responsibility.
- Hospitality background with FF&E and OS&E procurement experience is a plus.
- You have experience with building and/or managing budgets.
- You lead by example and embody the client's core values (Own It, Make It Better, Treat People Right)
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative
Angeles, Pampanga
Stack PH
Posted 5 days ago
Job Viewed
Job Description
CUSTOMER SERVICE
br>Willing to start at: JULY CLASS
Process: Online/Virtual Process (Till Job Offer)
EARN UP TO 27,000 OFFER
- WITH or W/O BPO experience
- HS(Old Curriculum) | SHS Graduate | Open for Newbie's (College Grad)
- With good communication skills
- Amenable to work onsite
- Easy account | High chance passing rate
Location: SM City Clark Angeles Pampanga
APPLY NOW | TIPS ARE PROVIDED!
br>Willing to start at: JULY CLASS
Process: Online/Virtual Process (Till Job Offer)
EARN UP TO 27,000 OFFER
- WITH or W/O BPO experience
- HS(Old Curriculum) | SHS Graduate | Open for Newbie's (College Grad)
- With good communication skills
- Amenable to work onsite
- Easy account | High chance passing rate
Location: SM City Clark Angeles Pampanga
APPLY NOW | TIPS ARE PROVIDED!
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative
Angeles, Pampanga
STACKPH
Posted 8 days ago
Job Viewed
Job Description
Urgent Hiring / Virtual Hiring / Located At Sm Clark
Hello Ma'am / Sir, for those willing to work in a Call Center, we are open to hiring both experienced and non-experienced applicants. It's a huge opportunity to get hired on the spot. br>
Qualifications:
Hs Grad (Old Curriculum)
Shs Graduate
College Grad / College Under grad
Up to 27k salary to offer
Hello Ma'am / Sir, for those willing to work in a Call Center, we are open to hiring both experienced and non-experienced applicants. It's a huge opportunity to get hired on the spot. br>
Qualifications:
Hs Grad (Old Curriculum)
Shs Graduate
College Grad / College Under grad
Up to 27k salary to offer
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
San Fernando, Pampanga
Roymed Pharmaceutical
Posted today
Job Viewed
Job Description
Ensures the proper identity and address of the customers and their corresponding area and the sales representative in charge of their account.
- Follow-up the Customers Information Sheets to the sales representatives daily and/or weekly.
- Confirms the Purchase Order (PO) to the customers.
- Coordinates the orders of the customers to the warehouse department for prompt preparation, checking and delivery; and conducts follow-up in processing the payment of walk-in customers.
- Obtain the clearance and authorization of AFD when a certain customer’s account is blocked either due to maximum unposted accounts, bounced check, or over credit limit.
- Encodes and file sales invoices and delivery receipts as to their respective areas and the sales representative that covers such account.
- Records delivery receipts submitted/remitted by the sales representatives to their respective trucking inventory and inform the encoder supervisor, assistant manager and/or manager if an inconsistency is detected.
- Assists Sales Representatives and Office Accounts push for identified or priority products.
- Reviews and reports to Sales Representatives through Sales Manager status of accounts (accounts management)
- Ensures and provides quality service to both internal and external customer.
- Receives inquiries from and/or contacts the company’s clients in areas.
- Confirms the availability, expiry and price update of stocks from the warehouse manager, warehouse supervisor or warehouse associate to maintain accurate and quality service.
- Facilitate the process of returning stocks inventory from the sales representatives’ trucking inventory to the warehouse inventory.
- Change stocks and add stocks in the encoding system.
- Check overdue and unposted transaction and reports to the encoder supervisor the actions taken.
- Visits in the warehouse weekly for reviewing and familiarizing medicines when available.
- Familiarize branded and generic medicines: medicines’ generic names, milligram, milliliter, manufacturer, price, color of the packaging, tabs, caps and indications.
- Maintains the cleanliness of the computer units, its peripherals and communication device that the company has provided for his/her use.
- Prepares customers service summary reports.
- Performs other job related duties and responsibilities as determined by immediate head and/or performs job related tasks that may arise as needed by the company including participation in company events/activities.
- Promotes company’s exclusive and priority products.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Clerical: 1 year (preferred)
- Follow-up the Customers Information Sheets to the sales representatives daily and/or weekly.
- Confirms the Purchase Order (PO) to the customers.
- Coordinates the orders of the customers to the warehouse department for prompt preparation, checking and delivery; and conducts follow-up in processing the payment of walk-in customers.
- Obtain the clearance and authorization of AFD when a certain customer’s account is blocked either due to maximum unposted accounts, bounced check, or over credit limit.
- Encodes and file sales invoices and delivery receipts as to their respective areas and the sales representative that covers such account.
- Records delivery receipts submitted/remitted by the sales representatives to their respective trucking inventory and inform the encoder supervisor, assistant manager and/or manager if an inconsistency is detected.
- Assists Sales Representatives and Office Accounts push for identified or priority products.
- Reviews and reports to Sales Representatives through Sales Manager status of accounts (accounts management)
- Ensures and provides quality service to both internal and external customer.
- Receives inquiries from and/or contacts the company’s clients in areas.
- Confirms the availability, expiry and price update of stocks from the warehouse manager, warehouse supervisor or warehouse associate to maintain accurate and quality service.
- Facilitate the process of returning stocks inventory from the sales representatives’ trucking inventory to the warehouse inventory.
- Change stocks and add stocks in the encoding system.
- Check overdue and unposted transaction and reports to the encoder supervisor the actions taken.
- Visits in the warehouse weekly for reviewing and familiarizing medicines when available.
- Familiarize branded and generic medicines: medicines’ generic names, milligram, milliliter, manufacturer, price, color of the packaging, tabs, caps and indications.
- Maintains the cleanliness of the computer units, its peripherals and communication device that the company has provided for his/her use.
- Prepares customers service summary reports.
- Performs other job related duties and responsibilities as determined by immediate head and/or performs job related tasks that may arise as needed by the company including participation in company events/activities.
- Promotes company’s exclusive and priority products.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Clerical: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Associate
San Fernando, Pampanga
McKenzie Distribution Company Inc.
Posted today
Job Viewed
Job Description
Graduate of any 4-year course
- 1-2 years’ experience and exposure in documentation, customer service, and delivery route settlement.
- Computer literate: Familiarity with MS Excel, MS Word, MS Powerpoint, and other optimization tools
- Ability to propose system enhancements based on business needs and to translate conceptual framework of business models into workable algorithms.
- Customer Focus; Actively collaborates with the cross-functional group to support company order fill rate goals, volume and value targets to generate high service level and satisfaction
- Understands the business process involving his/her role mandate and the immediate impact it will cause on the total end-to-end business chain
- Takes initiative, is innovative, hardworking, and possesses strong leadership qualities
- Willing to be assigned in San Fernando Pampanga
**Job Types**: Full-time, Permanent
**Salary**: Php13,000.00 - Php14,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- San Fernando, Pampanga: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
- 1-2 years’ experience and exposure in documentation, customer service, and delivery route settlement.
- Computer literate: Familiarity with MS Excel, MS Word, MS Powerpoint, and other optimization tools
- Ability to propose system enhancements based on business needs and to translate conceptual framework of business models into workable algorithms.
- Customer Focus; Actively collaborates with the cross-functional group to support company order fill rate goals, volume and value targets to generate high service level and satisfaction
- Understands the business process involving his/her role mandate and the immediate impact it will cause on the total end-to-end business chain
- Takes initiative, is innovative, hardworking, and possesses strong leadership qualities
- Willing to be assigned in San Fernando Pampanga
**Job Types**: Full-time, Permanent
**Salary**: Php13,000.00 - Php14,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- San Fernando, Pampanga: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative
Angeles, Pampanga
BPO Seats
Posted today
Job Viewed
Job Description
**Customer Service Representative**
- **Pay**: 25,000 + Incentives and bonuses
- HMO while in the training period
**Responsibilities**:
- Act as a point of contact for all day-to-day related merchant inquiries
- Routes, maintains, and tracks outstanding servicing requests and provides detailed follow-up
- Document all client interactions in a clear and coherent manner
- Assist customers with scheduling or adjusting payments
- Perform all duties while remaining 100% compliant with all policies and procedures
- Perform other functions as assigned by management
- Maintaining composure in escalated situations
- Building customer relationships, earning their loyalty and trust.
**Requirements**:
- High School Diploma but Bachelor’s Degree preferred
- 2+ years of customer service experience
- Excellent English is a Must
- Experience communicating clearly and professionally, both verbally and in writing
- Experience handling complaints and unpleasant customers
- Consistent job history
- 1-year experience with using a dialer
- Routes, maintains, and tracks outstanding servicing requests, and provides detailed follow up
**Salary**: Php25,000.00 per month
Schedule:
- 8 hour shift
COVID-19 considerations:
All customers are required to wear face masks.
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
- **Pay**: 25,000 + Incentives and bonuses
- HMO while in the training period
**Responsibilities**:
- Act as a point of contact for all day-to-day related merchant inquiries
- Routes, maintains, and tracks outstanding servicing requests and provides detailed follow-up
- Document all client interactions in a clear and coherent manner
- Assist customers with scheduling or adjusting payments
- Perform all duties while remaining 100% compliant with all policies and procedures
- Perform other functions as assigned by management
- Maintaining composure in escalated situations
- Building customer relationships, earning their loyalty and trust.
**Requirements**:
- High School Diploma but Bachelor’s Degree preferred
- 2+ years of customer service experience
- Excellent English is a Must
- Experience communicating clearly and professionally, both verbally and in writing
- Experience handling complaints and unpleasant customers
- Consistent job history
- 1-year experience with using a dialer
- Routes, maintains, and tracks outstanding servicing requests, and provides detailed follow up
**Salary**: Php25,000.00 per month
Schedule:
- 8 hour shift
COVID-19 considerations:
All customers are required to wear face masks.
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
Mabalacat, Pampanga
Owens Asia, Inc..
Posted today
Job Viewed
Job Description
**LOCATION**:
**JOB DESCRIPTION**:
- Answer inquiries about products and services across a number of communication channels
**JOB RESPONSIBILITIES**:
- Assist customers by answering questions in a timely and efficient manner
- Escalate complex questions to the proper team member(s) and conduct and follow-ups
- Obtain and maintain foundations knowledge of the types of background services we provide
- Obtain and maintain foundational knowledge of common departmental processes and client expectations
**JOB REQUIREMENTS**:
- The strong moral principle of integrity; is the ability to maintain a high level of confidentiality
- Knowledge of administrative and clerical procedures
- First-rate skill set including active listening, writing, reading comprehension, judgment, and decision making
- Excellent abilities in written and oral expression and comprehension, speech clarity, problem sensitivity, and inductive and deductive reasoning
- At least one (1) solid year of work experience in a call center or related industry
- Excellent verbal and written English communication and presentation skills
- Filipino citizen or hold relevant residence status
- Willing to work at night
- Willing to work in Clark Freeport Zone, Pampanga
**Skills**:
- Customer Service
- Detail Oriented
- Product Knowledge
- Excellent verbal and written communication skills
- Communication Skills
- Ability to multi-task and manage daily assignments
- Works well independently
**Hiring Process & Privacy Notice**
Owens collects information from job applicants during the recruitment process.
To obtain a job with one of our companies, you may be required to take assessment tests and complete and pass a background screening, including criminal records checks.
Recruitment information is generally retained for 6 months unless there is an extended legal mandatory retention period. If you would like us to keep your information for future career opportunities, please indicate your consent below. If you are hired, your information will be retained for longer.
**JOB DESCRIPTION**:
- Answer inquiries about products and services across a number of communication channels
**JOB RESPONSIBILITIES**:
- Assist customers by answering questions in a timely and efficient manner
- Escalate complex questions to the proper team member(s) and conduct and follow-ups
- Obtain and maintain foundations knowledge of the types of background services we provide
- Obtain and maintain foundational knowledge of common departmental processes and client expectations
**JOB REQUIREMENTS**:
- The strong moral principle of integrity; is the ability to maintain a high level of confidentiality
- Knowledge of administrative and clerical procedures
- First-rate skill set including active listening, writing, reading comprehension, judgment, and decision making
- Excellent abilities in written and oral expression and comprehension, speech clarity, problem sensitivity, and inductive and deductive reasoning
- At least one (1) solid year of work experience in a call center or related industry
- Excellent verbal and written English communication and presentation skills
- Filipino citizen or hold relevant residence status
- Willing to work at night
- Willing to work in Clark Freeport Zone, Pampanga
**Skills**:
- Customer Service
- Detail Oriented
- Product Knowledge
- Excellent verbal and written communication skills
- Communication Skills
- Ability to multi-task and manage daily assignments
- Works well independently
**Hiring Process & Privacy Notice**
Owens collects information from job applicants during the recruitment process.
To obtain a job with one of our companies, you may be required to take assessment tests and complete and pass a background screening, including criminal records checks.
Recruitment information is generally retained for 6 months unless there is an extended legal mandatory retention period. If you would like us to keep your information for future career opportunities, please indicate your consent below. If you are hired, your information will be retained for longer.
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative/BPO
Angeles, Pampanga
Stack PH
Posted 5 days ago
Job Viewed
Job Description
CUSTOMER SERVICE
br>Willing to start at: JULY CLASS
Process: Online/Virtual Process (Till Job Offer)
EARN UP TO 27,000 OFFER
- WITH or W/O BPO experience
- HS(Old Curriculum) | SHS Graduate | Open for Newbie's (College Grad)
- With good communication skills
- Amenable to work onsite
- Easy account | High chance passing rate
Location: SM City Clark Angeles Pampanga
APPLY NOW | TIPS ARE PROVIDED!
br>Willing to start at: JULY CLASS
Process: Online/Virtual Process (Till Job Offer)
EARN UP TO 27,000 OFFER
- WITH or W/O BPO experience
- HS(Old Curriculum) | SHS Graduate | Open for Newbie's (College Grad)
- With good communication skills
- Amenable to work onsite
- Easy account | High chance passing rate
Location: SM City Clark Angeles Pampanga
APPLY NOW | TIPS ARE PROVIDED!
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Team Lead
Angeles, Pampanga
BPO Seats
Posted today
Job Viewed
Job Description
**Customer Service Team Lead**
**Overview**:The primary purpose of this role is to ensure that the Merchant team runs efficiently and that we are meeting our goals.
**Responsibilities**:
- Ensure team goals are attained. Devise and maintain effective reporting/monitoring mechanisms to ensure high productivity.
- Maintain a high level of attendance and retention
- Answering representative’s questions, guiding them through difficult calls or issues
- Perform daily scans including live listening and call monitoring
- Spot trends that are impacting performance and SLA
- Provide training and coaching to agents
- Take Escalations calls - diffusing angry customers, or handling issues that cannot be fielded by representatives
- Ability to work in a team environment
- Assisting management team in identifying trends and establishing call center goals.
- Create a positive work environment and ensure that team morale is strong
**Requirements**:
- BA degree and 2+ years of call center experience
- 1 year in a TL role
- Excellent verbal communication skills
- Fluent in English a MUST
- Exceptional MS Excel and MS Word Skill
- Strong coaching and leadership skills, ability to motivate employees.
- Should be comfortable reporting to a client or any other high-level employees internally and externally
**Salary**: Php30,000.00 per month
Schedule:
- 8 hour shift
COVID-19 considerations:
All customers are required to wear face masks.
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
**Overview**:The primary purpose of this role is to ensure that the Merchant team runs efficiently and that we are meeting our goals.
**Responsibilities**:
- Ensure team goals are attained. Devise and maintain effective reporting/monitoring mechanisms to ensure high productivity.
- Maintain a high level of attendance and retention
- Answering representative’s questions, guiding them through difficult calls or issues
- Perform daily scans including live listening and call monitoring
- Spot trends that are impacting performance and SLA
- Provide training and coaching to agents
- Take Escalations calls - diffusing angry customers, or handling issues that cannot be fielded by representatives
- Ability to work in a team environment
- Assisting management team in identifying trends and establishing call center goals.
- Create a positive work environment and ensure that team morale is strong
**Requirements**:
- BA degree and 2+ years of call center experience
- 1 year in a TL role
- Excellent verbal communication skills
- Fluent in English a MUST
- Exceptional MS Excel and MS Word Skill
- Strong coaching and leadership skills, ability to motivate employees.
- Should be comfortable reporting to a client or any other high-level employees internally and externally
**Salary**: Php30,000.00 per month
Schedule:
- 8 hour shift
COVID-19 considerations:
All customers are required to wear face masks.
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
8
Verification Specialist (Customer Service
Mabalacat, Pampanga
Owens Asia, Inc..
Posted today
Job Viewed
Job Description
**LOCATION**:
**JOB DESCRIPTION**:
**JOB RESPONSIBILITIES**:
- Contacts business or service establishments to obtain information about an individual or a group's standing.
- Identifies information by categorizing, recognizing differences and similarities, and detecting changes in circumstances or events.
- Processes analyses and documents obtained information and prepare a report of findings.
**JOB REQUIREMENTS**:
- The strong moral principle of integrity; is the ability to maintain a high level of confidentiality.
- Knowledge of administrative and clerical procedures such as word processing, managing files and records, and other office procedures.
- First-rate skill set including active listening, writing, reading comprehension, judgment, and decision making.
- Excellent abilities in written and oral expression and comprehension, speech clarity, problem sensitivity, and inductive and deductive reasoning.
- At least one (1) solid year of work experience in a call center or related industry.
- Excellent verbal and written English communication and presentation skills.
- Filipino citizen or hold relevant residence status.
- Willing to work at night
- Willing to work in Clark Freeport Zone, Pampanga
**Skills**:
- Customer Service
- Detail Oriented
- Product Knowledge
- Excellent verbal and written communication skills
- Communication Skills
- Ability to multi-task and manage daily assignments
- Works well independently
**Hiring Process & Privacy Notice**
Owens collects information from job applicants during the recruitment process.
To obtain a job with one of our companies, you may be required to take assessment tests and complete and pass a background screening, including criminal records checks.
Recruitment information is generally retained for 6 months unless there is an extended legal mandatory retention period. If you would like us to keep your information for future career opportunities, please indicate your consent below. If you are hired, your information will be retained for longer.
**JOB DESCRIPTION**:
**JOB RESPONSIBILITIES**:
- Contacts business or service establishments to obtain information about an individual or a group's standing.
- Identifies information by categorizing, recognizing differences and similarities, and detecting changes in circumstances or events.
- Processes analyses and documents obtained information and prepare a report of findings.
**JOB REQUIREMENTS**:
- The strong moral principle of integrity; is the ability to maintain a high level of confidentiality.
- Knowledge of administrative and clerical procedures such as word processing, managing files and records, and other office procedures.
- First-rate skill set including active listening, writing, reading comprehension, judgment, and decision making.
- Excellent abilities in written and oral expression and comprehension, speech clarity, problem sensitivity, and inductive and deductive reasoning.
- At least one (1) solid year of work experience in a call center or related industry.
- Excellent verbal and written English communication and presentation skills.
- Filipino citizen or hold relevant residence status.
- Willing to work at night
- Willing to work in Clark Freeport Zone, Pampanga
**Skills**:
- Customer Service
- Detail Oriented
- Product Knowledge
- Excellent verbal and written communication skills
- Communication Skills
- Ability to multi-task and manage daily assignments
- Works well independently
**Hiring Process & Privacy Notice**
Owens collects information from job applicants during the recruitment process.
To obtain a job with one of our companies, you may be required to take assessment tests and complete and pass a background screening, including criminal records checks.
Recruitment information is generally retained for 6 months unless there is an extended legal mandatory retention period. If you would like us to keep your information for future career opportunities, please indicate your consent below. If you are hired, your information will be retained for longer.
This advertiser has chosen not to accept applicants from your region.
9