Customer Service Representative

Taguig, National Capital Region ₱180000 - ₱300000 Y Sapient Careers MNL

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Job Description

We are mass hiring for Call Center Agents as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

  • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
  • Update and maintain accurate records of customer interactions, transactions, and order details in the system.
  • Stay updated on company policies, procedures, and services to provide accurate information to customers
  • Contribute to a positive and collaborative team environment.

Our Awesome Benefits:

  • Fix weekends Off
  • Competitive Salary
  • Monthly Commissions
  • Pioneer, Non-voice, and Easy Accounts Available
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office
  • Paid leaves, OT & holiday pay
  • Government-mandated benefits & 13th-month pay
  • Fast-Track Career Growth for top performers
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • Paid training
  • Pay raise

Work Location: In person

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Customer Service Representative

Pasig City, National Capital Region ₱900000 - ₱1200000 Y Orica

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About Orica

At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.

It's an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

About the role

We are excited to announce a pivotal opportunity for a Customer Service Representative role to join our esteemed Orica GBS team in our Manila office in Pasig City.

To consistently deliver a high standard of personalized and professional service that goes beyond expectations through effective results, the Customer Service Representative will manage a dedicated portfolio of customers.

The responsibilities include processing orders, resolving customer account related concerns, and fulfilling the bid-to-contract needs of both internal and external stakeholders. Each portfolio is organized based on customer geographic location and is closely aligned with the structure of the Commercial Teams. This role will operate within a framework of established procedures and policies that support their role and ensure service excellence.

What you will be doing

The Customer Service Representative plays a vital role in ensuring safe, compliant, and efficient service delivery. You will be responsible for completing monthly customer billing, understanding relevant safety codes such as the Explosives Code, and ensuring customer licensing is up to date. CSRs actively participate in safety initiatives and meetings, supporting the SHEC (Safety, Health, Environment, and Community) framework. They manage the full sales cycle from order placement to delivery and invoicing as well as working closely with external customers to ensure accounts are paid timeously while maintaining accurate documentation and minimizing errors that could lead to credits or delays. Their role also includes supporting schedulers to optimize logistics and reduce costs and liaising with internal teams to resolve issues that may affect payment or service quality.

In addition to operational tasks, this role will foster strong relationships with customers through regular communication, professional call handling, and customer visits. The Customer Service Representative will collaborate closely with Territory Managers, Distribution, Credit & Collection, and Inventory teams to ensure smooth workflows and accurate order fulfillment. CSRs also contribute to forecasting, reporting, and dispute resolution, while continuously improving processes using tools like SAP and Salesforce. Their responsibilities extend to maintaining updated customer procedures, supporting team members, and providing valuable market intelligence and feedback to enhance service standards and customer satisfaction.

What you will bring

  • Bachelor's degree in Business Administration or Commerce or any related field.
  • Service industry related qualifications are advantageous
  • Experienced working within a team
  • SAP experience

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions.

All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

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Customer Service Representative

Pasig City, National Capital Region ₱150000 - ₱250000 Y NEKSJOB ROCKWELL

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NEKSJOB ROCKWELL is hiring a Full time Customer Service Representative role in Pasig, NCR. Apply now to be part of our team.

Job summary:

  • Flexible hours available

REQUIREMENTS:

  • High School Graduate/SHS Graduate
  • at least 6 months call center experience

-Good Communication skills Perks:'

  • Competitive salary package, company bonuses, and performance incentives
  • Night differential
  • Loyalty, Christmas gift, inclusion, and diversity benefits
  • Paid sick and vacation leaves
  • HMO coverage
  • Life insurance
  • Retirement plan
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Customer Service Representative

Taguig, National Capital Region ₱300000 - ₱360000 Y J-K International Language Center

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Job Description

This company helps organizations build innovative solutions, and digital customer experience. They have been in the industry for over 45 years.

Position: Customer Service Representative (Financial Account + Open for undergraduate)

Company Industry: IT Company

Work Location: BGC, Taguig City

Salary: Php25,000-Php30,000

Work Set Up: Onsite (Monday -Friday)

Benefits:

Government mandated benefits

13th Month Pay

HMO

Vacation Leave Credits

Sick Leave Credits

JOB REQUIREMENTS:

college undergraduate can apply

With at least 18 months of experience as CSR

With experience in Financial/ Fraud/Telco/Banking is a plus

Can attend virtual interview

Willing to work on site in Taguig (also have branch in Muntinlupa)

JOB RESPONSIBILITIES:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Ensure customer satisfaction and provide professional customer support

Recruitment Process: (Online interview only)

Initial Interview

Final Interview

Job Offer

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Work Location: In person

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Customer Service Representative

Makati City, National Capital Region ₱150000 - ₱250000 Y Private Advertiser

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Are you ready to take your career to the next level? We're on the hunt for passionate and driven individuals to join our team as Customer Service Representatives

Work onsite in Makati Ayala North Exchange OR Glorietta 5

Qualifications:

  • At least SHS Graduate with or without BPO experience

Key Responsibilities:

  • Excellent communication and phone skills, with an ability to think and react to situations confidently
  • Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutions
  • Appropriately communicate brand and corporate position, foster and maintain excellent customer relationship and build rapport in every customer contact via telephony or written correspondence
  • Able to create a need and emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports for existing customers utilizing web based tools or proprietary software Experience in sales and client account management is a must. Sales and marketing experience in the sports and entertainment industry is preferred
  • Must be assertive, persistent, and result-oriented, ability to work in a team environment and adhere to department guidelines
  • Able to work non-traditional hours including weekends and holidays as needed

We're looking for bright and energetic professionals like YOU to bring enthusiasm and accuracy to our team. If you meet the qualifications and are excited about making a difference, don't miss this opportunity

Apply now and be part of a team that's committed to excellence and customer satisfaction. We can't wait to see what you'll bring to our growing family

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Customer Service Representative

Taguig, National Capital Region ₱150000 - ₱250000 Y Neksjob Eastwood

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Job Description

Neksjob Eastwood is hiring a Full time Customer Service Representative role in Bagumbayan, NCR. Apply now to be part of our team.

Job summary:

  • Flexible hours available
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Customer Service Representative

Taguig, National Capital Region ₱150000 - ₱250000 Y Cognizant

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Job Description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients' toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant

Qualifications:

  • SHS Graduate or High School Graduate (Old Curriculum)
  • Open to candidates with or without BPO experience
  • Excellent written and verbal communication skills
  • Willing to work onsite in McKinley Hill, Taguig
  • Willing to work on shifting schedule

Why Join Us?

  • Competitive Salary & Benefits – Earn well while enjoying great perks
  • Career Growth – Clear paths for promotions and skill development
  • Supportive Work Environment – Join a team that values you
  • Exciting Opportunities – Be part of a dynamic and growing industry

Ready to take the next step? Apply today

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Customer Service Representative

Makati City, National Capital Region ₱160000 - ₱480000 Y Eixel Manpower Inc.

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Job Description

OVER THE PHONE INTERVIEW | VIRTUAL INTERVIEW

1-DAY PROCESS
• FREE GRAB RIDE TO NEARBY AREAS
• WITH HMO

Account: RCBC

Start Date: September 1, 2025

Work Set-up: Onsite

Qualifications:

  • At least Senior High School Graduate
  • At least 6 months of customer service experience (Financial - local or international)
  • Strong communication and interpersonal skills, with the ability to build rapport and provide exceptional customer service
  • Fluency in English, both verbal and written

Benefits include HMO, paid training, on-site parking, additional leave, and 13th month pay.

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Customer Service Representative

San Pedro, Laguna ₱900000 - ₱1200000 Y Beehive-BPO Corp

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About the role:

As a Sales Experience Specialist, you will play a key role in engaging with customers, addressing their needs, and providing effective solutions. Through clear communication and excellent service, you will build strong relationships and contribute to a positive customer experience.

Qualifications:

  • At least 1 year of call center experience handling both inbound and outbound calls
  • Excellent communication skills — you know how to listen and connect
  • A customer-first mindset, with problem-solving skills and the ability to build lasting relationships
  • Willing to start Immediately

Benefits:

  • Attractive salary and benefits, Work-life balance, fun and professional working environment
  • An open and honest culture where people are valued, treated fairly and trusted and empowered.
  • 13th-month pay bonus.
  • HMO upon regularization – with 150K MBL per Illness under Regular Private Room with inclusion of Dental, Life and Accident Insurance.
  • Paid leave
  • Free-flowing coffee and hot chocolate
  • Company events and employee engagement
  • Opportunities for professional development and growth.
  • Cozy pantry area with fun and engaging entertainment area.
  • Excellent office location in San Pedro City Laguna.
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Customer Service Representative

Pasig City, National Capital Region ₱900000 - ₱1200000 Y Enshored

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Enshored

is the most creative outsourcing partner for high-growth companies. Since 2014, we've been helping our clients tackle the challenges associated with their growth by allowing them to keep quality high and maintain profit margins while focusing their management attention on what is truly important to their business.

We seek out people who are excited to work in a fluid and dynamic environment. We promise our clients we will meet their needs, improve their operating performance, and offer the highest level of communication and reporting, even as their needs evolve.

We achieve this is by living and working to a unique set of values that guide us and help define who we are:

  • Grit. We never give up. We don't always know the answer, but we don't give up until we crack it. Sticking at it makes us stronger.
  • Curiosity. We want to know you, what makes you tick and what it will take to help you grow.
  • Learning. Learning is the key to mobility, growth and transformation. It's a commitment. We're committed.
  • Grace. The unconditional love for our fellow man. What is this world without love – merely a transactional scorecard of winners and losers. We don't want to reinforce that operating system. We are driving a paradigm shift to an infinite mindset where we start from the knowledge that there is plenty to go round.
  • Honesty & Sincerity. Being true to ourselves. Being honest, being open, trustworthy and truthful. Sincerity provides depth to honesty, as our honesty at times can even betray us, as we all hide behind our deep pain and hurt.
  • Integrity. Integrity is standing up for what we believe is right and living by our highest values.

Our philosophy leads us to invest in the best people we can find, and working side by side we help them build the career paths they deserve.

Minimum Requirement Qualifications:

  • Bachelor's degree in any field
  • At least 1 year of Customer Service Experience in a BPO setting
  • Background in Healthcare programs/accounts is a plus (not a requirement but an advantage)
  • Excellent English (verbal and written) communication skills
  • Strong attention to detail
  • Good analytical skills
  • Comfortable working in a fast-paced environment
  • Willing to work Onsite in Ortigas, Pasig
  • Can start ASAP
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