What Jobs are available for Customer Service in Makati?

About the role

Stile Italia Inc. is seeking a talented and customer-focused Customer Service Representative (After Sales) to join our team in our Makati City, Metro Manila office. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and loyalty.

What you'll be doing:

• Managing the end-to-end post-sales customer service process, ensuring timely resolution of concerns related to delivery, assembly, damages, returns, replacements, and warranty claims
• Serving as the primary point of contact for post-purchase inquiries via phone, email, social media, or in-person showroom visits
• Documenting and tracking all aftersales concerns using CRM tools, ensuring accurate and complete service records
• Coordinating closely with internal teams such as logistics, warehouse, service technicians, and sales to resolve customer concerns efficiently
• Providing timely updates to customers regarding complaint resolution, service appointments, delivery schedules, or product status
• Handling complaints with empathy and professionalism, ensuring high levels of customer satisfaction and brand trust
• Identifying recurring customer issues and escalating systemic problems to the Aftersales Manager for process improvements
• Preparing service reports, customer feedback summaries, and recommendations to enhance the customer experience
• Supporting the processing of refunds, credits, exchanges, and warranty documentation in line with company policies
• Maintaining strong product knowledge to provide basic troubleshooting support and care advice
• Assisting in the scheduling and monitoring of service team visits or third-party repair partners
• Following up with customers after issue resolution to ensure satisfaction and encourage repeat business
• Building and maintaining strong relationships with customers to increase retention, referrals, and brand loyalty
• Conducting site visits as needed to inspect and verify product concerns, confirm service completion, and gather feedback directly from clients
• Performing other tasks and special projects assigned by the Aftersales Supervisor or Customer Service Manager

What we're looking for

1. At least 1-2 years of experience in a customer service or call centre role, preferably in the after-sales or retail industry
2. Experience in the furniture industry is a strong plus
3. Excellent communication and interpersonal skills, with the ability to handle customer queries and complaints with empathy and professionalism
4. Strong problem-solving and critical thinking skills, with the ability to think on your feet and provide effective solutions
5. Proficient in using customer relationship management (CRM) systems and other relevant software
6. Flexible and adaptable, with the ability to work in a fast-paced, dynamic environment
7. A team player with a positive and customer-focused attitude

What we offer

At Stile Italia Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. As a Customer Service Representative (After Sales), you can expect:

1. Competitive salary and benefits package, including health insurance and retirement plan
2. Opportunities for career advancement and professional development
3. A collaborative and supportive work environment with a strong focus on teamwork and work-life balance

About us

Stile Italia Inc. is a leading provider of high-quality Italian furniture and home decor products. With a strong focus on customer satisfaction, we strive to deliver exceptional products and services to our clients. Our company values of innovation, quality, and sustainability drive us to continuously improve and exceed our customers' expectations.

If you're ready to join a dynamic and customer-centric team, we encourage you to apply for this exciting opportunity. Apply now and let us help you take the next step in your career.

Job Highlights

• Open to Senior High School, College Undergraduates and College Graduates
• No Work Experience Needed | Paid Training for New Hires
• HMO on Day 1 + Life Insurance + Amazing Benefits + Account Incentives

Go further with Foundever

Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

Want to start your #FoundeverLife?

You can join in virtually Just click apply now, complete our application form, and enter our virtual hubusing the details below.

Kindly declare JOBSTREETas your source during your application for faster processing

VIRTUAL HUB DETAILS:

Zoom Link: 

Meeting ID:

Passcode: SHAW

Source of Application: JOBSTREET

Virtual Recruitment Hours: 10AM to 7PM (Open from Monday to Friday)

You can also directly take our assessment before joining our virtual hub Please see the assessment link below:

Assessment Link:

What are we looking for?

·    Accepts K-12/High School/College Graduates

·    No Call Center Experience required (with excellent communication skills)

·    Willing to work in Mandaluyong

·    Can communicate in English

·    TIP: Have your SSS and PAG-IBIG numbers ready for faster application processing

Additional Tip: It is recommended to use a computer when joining the zoom virtual hub.

What should you expect from us?

• Paid training from day one

• Tons of growth opportunities (93% of our non-agent positions are filled internally)

• A leadership team that hears your voice; we know that when we work together we can accomplish so much more

• Fun team environment where we work hard to build trust every single day

- HMO Benefits for you and your family

• Free call center training

Terms and conditions apply

Customer Service Representative (Sales Account)

Are you a driven and results-oriented individual with a passion for sales? Join our team and grow your career while earning competitive incentives and benefits

Location: Mandaluyong

Open Position: 20

Job Summary:

As a Customer Service Representative for our Sales Account, you will engage with customers to promote products and services, close sales, and provide excellent customer support. This role is perfect for individuals who enjoy challenges and thrive in a fast-paced environment.

Qualifications:

• At least High School Graduate (Old Curriculum acceptable)

• Must have at least 1 year of Sales experience (BPO or Non-BPO)

• Excellent English communication skills – both verbal and written

• Can start ASAP

• Amenable to work onsite in Mandaluyong (EDSA Greenfield)

• Comfortable working on shifting schedules

Perks and Benefits:

• Incentives: ₱5,000 – ₱0,000 average monthly incentives
• Up to ,000 highest monthly incentives
• Paid Trainings
• Paid Leaves
• HMO Coverage
• Government-Mandated Benefits
• 13th Month Pay

How to Apply:

Send your updated resume to with the Subject Line: CSR Sales – (Your Full Name) or directly apply to our job portal.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php28, Php29,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Application Question(s):

• Are you amenable to work onsite?
• This is an urgent hiring. Can you start ASAP?

Experience:

• Sales: 1 year (Required)

Language:

• English (Required)

Work Location: In person

Bravissimo Resourcing Inc. is hiring a Full time Customer Service Representative role in Mandaluyong City, NCR. Apply now to be part of our team.

Job summary:

• Flexible hours available

We are mass hiring for Call Center Agents as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Our Awesome Benefits:

• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Health insurance
• Paid training

Work Location: In person

Looking for work? We got you

We are hiring for Customer Service Representative

Sites: Makati / Bridgetowne

• Onsite/Virtual Process
• Onsite Work Set-up and Shifting Schedule
• Earn 20K-28K/month plus HMO, incentives and other benefits

Qualifications:

• HS/SHS Graduate
• With at least 6 months of BPO experience
• Amenable to work onsite and on a shifting schedule
• Can start ASAP

Interested?

Apply now and be one of our CSRs

Customer Service Representative (Telco Account)

Join a dynamic Telco Account and grow your career in the BPO industry If you have sales experience and a passion for helping customers, this is the perfect opportunity for you to take the next step in your career.

Location: Makati, Philippines

Start Date: ASAP

Job Summary:

As a Customer Service Representative, you will handle customer inquiries, assist with service requests, and provide solutions while promoting telco products and services. This role combines customer care and sales to deliver an exceptional experience.

Qualifications:

• At least College Undergraduate/ SHS Graduate/High School Graduate (Old Curriculum)

• At least 6 months of Sales experience (BPO or retail sales)

• Good communication and problem-solving skills

• Willing to work onsite in Makati and on shifting schedules

• Must be able to start ASAP

Perks and Benefits:

• Paid Trainings – to set you up for success
• Paid Leaves – vacation and sick leave
• HMO Coverage – for you and your dependents
• Government-Mandated Benefits – SSS, PhilHealth, Pag-IBIG
• 13th Month Pay – annual bonus for your hard work

How to Apply:

Send your updated resume to or directly apply to our job portal.

Subject Line: CSR Telco – (Your Full Name)

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php23, Php28,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Application Question(s):

• This is an urgent hiring. Can you start ASAP?
• Are you amenable to work onsite?

Education:

• Senior High School (Required)

Experience:

• Sales: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person

About the role

We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team at RECRUITMENT CENTER PHILIPPINES INC.' in . As a Customer Service Representative, you will be responsible for providing outstanding support and assistance to our clients through virtual channels. This is a full-time opportunity with flexible work options available.

What you'll be doing

1. Handle inbound customer inquiries and requests through phone, email, and chat channels
2. Actively listen to customers, understand their needs, and provide efficient and effective solutions
3. Maintain a positive and professional demeanour while delivering exceptional customer service
4. Accurately document customer interactions and follow up as needed
5. Identify opportunities to improve customer experience and provide feedback to the team
6. Collaborate with cross-functional teams to resolve complex customer issues
7. Adhere to company policies, procedures, and quality standards

What we're looking for

1. Previous experience in a customer service or call centre environment, preferably in the Call Centre & Customer Service industry
2. Strong communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds
3. Excellent problem-solving and critical thinking skills to identify and resolve customer issues
4. Proficient in using computer systems and various software applications
5. Ability to work efficiently in a fast-paced and dynamic environment
6. Excellent time management and multitasking skills
7. A positive and customer-centric attitude

What we offer

At RECRUITMENT CENTER PHILIPPINES INC.', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health insurance coverage
2. Generous paid time off and holiday leave
3. Opportunities for professional development and career advancement
4. Team-building activities and social events
5. Flexible work arrangements to promote work-life balance

About us

RECRUITMENT CENTER PHILIPPINES INC.' is a leading provider of innovative solutions in the Call Centre & Customer Service industry. With a strong focus on customer satisfaction, we strive to deliver exceptional service to our clients. Our talented and dedicated team is the driving force behind our success, and we are committed to providing a dynamic and supportive work environment that empowers our employees to thrive.

Apply now and join our team

What are we looking for?

• HS (Old Curriculum), SHS, College Undergraduates, and Fresh College Graduates are accepted

• At least 1 YEAR BPO CC Experience

• Amenable to start ASAP.

If you are interested in being part of our professional community, you can send your resume here directly. Once it's been sent, please be on the lookout for a call. Thank you and good luck, aspiring agents

COMPANY BENEFITS:

• 20% Night Differential
• HMO on day 1
• Account Incentives
• Job Types: Full-time, Permanent
• Pay: Up to Php28,000.00 per month
• Benefits:
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training

Location:

Concentrix SLC Makati

Work Set-up: ONSITE