1578 Customer Service jobs in Makati

Job Title: Customer Support Representative 

Location: Alabang, Muntinlupa City

Work Setup: 100% Onsite 

Shift: Shifting Schedule (Mostly Night Shifts)

Join our partner as a Customer Support Representative and deliver exceptional service for a US-based automotive account. In this role, you'll provide vital support to customers, assist with troubleshooting, and ensure their concerns are resolved efficiently.

Key Responsibilities:

• Handle inbound calls, assisting with automotive-related inquiries, complaints, and troubleshooting.
• Provide back-office support for customers, ensuring accurate data entry and record-keeping.
• Identify and act on upselling opportunities when applicable.
• Collaborate with your team to ensure efficient and seamless service delivery.

Qualifications:

• At least 1 year of inbound call center experience (Fresh graduates are welcome to apply).
• Strong command of English.
• Sales experience is a plus but not required.
• Previous experience in inbound support or back-office tasks is advantageous.
• Familiarity with the automotive industry is a plus.
• Willingness to work onsite in Alabang, Muntinlupa City.
• Comfortable with night shifts, graveyard shifts, and shifting schedules.

Salary:

• With Experience: Up to Php 45,000

OVER THE PHONE INTERVIEW | VIRTUAL INTERVIEW

1-DAY PROCESS
• FREE GRAB RIDE TO NEARBY AREAS
• WITH HMO

Account: RCBC

Start Date: September 1, 2025

Work Set-up: Onsite

Qualifications:

• At least Senior High School Graduate
• At least 6 months of customer service experience (Financial - local or international)
• Strong communication and interpersonal skills, with the ability to build rapport and provide exceptional customer service
• Fluency in English, both verbal and written

Benefits include HMO, paid training, on-site parking, additional leave, and 13th month pay.

Key Responsibilities:

· Response and follow up to customer inquiries through live chat and email.

· Provide product information to customers.

· Gather customer feedback and provide suggestions on improving customer service process and experience to superior.

· Maintain a positive, responsible, empathetic and professional attitude to manage customer satisfaction.

Requirements:

Must haves:

· English (verbal, written & read).

· Minimum 1 years working experiences in any customer service role.

· High stress tolerance and problem-solving skills.

· Own PC/Laptop with specifications: 8GB RAM or above, Intel Core i5 processor or AMD Ryzen 5 processor or above, and internet speed of at least 80 Mbps for work

About the role:

As a Sales Experience Specialist, you will play a key role in engaging with customers, addressing their needs, and providing effective solutions. Through clear communication and excellent service, you will build strong relationships and contribute to a positive customer experience.

Qualifications:

• At least 1 year of call center experience handling both inbound and outbound calls
• Excellent communication skills — you know how to listen and connect
• A customer-first mindset, with problem-solving skills and the ability to build lasting relationships
• Willing to start Immediately

Benefits:

• Attractive salary and benefits, Work-life balance, fun and professional working environment
• An open and honest culture where people are valued, treated fairly and trusted and empowered.
• 13th-month pay bonus.
• HMO upon regularization – with 150K MBL per Illness under Regular Private Room with inclusion of Dental, Life and Accident Insurance.
• Paid leave
• Free-flowing coffee and hot chocolate
• Company events and employee engagement
• Opportunities for professional development and growth.
• Cozy pantry area with fun and engaging entertainment area.
• Excellent office location in San Pedro City Laguna.

About Orica

At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.

It's an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

About the role

We are excited to announce a pivotal opportunity for a Customer Service Representative role to join our esteemed Orica GBS team in our Manila office in Pasig City.

To consistently deliver a high standard of personalized and professional service that goes beyond expectations through effective results, the Customer Service Representative will manage a dedicated portfolio of customers.

The responsibilities include processing orders, resolving customer account related concerns, and fulfilling the bid-to-contract needs of both internal and external stakeholders. Each portfolio is organized based on customer geographic location and is closely aligned with the structure of the Commercial Teams. This role will operate within a framework of established procedures and policies that support their role and ensure service excellence.

What you will be doing

The Customer Service Representative plays a vital role in ensuring safe, compliant, and efficient service delivery. You will be responsible for completing monthly customer billing, understanding relevant safety codes such as the Explosives Code, and ensuring customer licensing is up to date. CSRs actively participate in safety initiatives and meetings, supporting the SHEC (Safety, Health, Environment, and Community) framework. They manage the full sales cycle from order placement to delivery and invoicing as well as working closely with external customers to ensure accounts are paid timeously while maintaining accurate documentation and minimizing errors that could lead to credits or delays. Their role also includes supporting schedulers to optimize logistics and reduce costs and liaising with internal teams to resolve issues that may affect payment or service quality.

In addition to operational tasks, this role will foster strong relationships with customers through regular communication, professional call handling, and customer visits. The Customer Service Representative will collaborate closely with Territory Managers, Distribution, Credit & Collection, and Inventory teams to ensure smooth workflows and accurate order fulfillment. CSRs also contribute to forecasting, reporting, and dispute resolution, while continuously improving processes using tools like SAP and Salesforce. Their responsibilities extend to maintaining updated customer procedures, supporting team members, and providing valuable market intelligence and feedback to enhance service standards and customer satisfaction.

What you will bring

• Bachelor's degree in Business Administration or Commerce or any related field.
• Service industry related qualifications are advantageous
• Experienced working within a team
• SAP experience

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions.

All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

Are you ready to take your career to the next level? We're on the hunt for passionate and driven individuals to join our team as Customer Service Representatives

Work onsite in Makati Ayala North Exchange OR Glorietta 5

Qualifications:

• At least SHS Graduate with or without BPO experience

Key Responsibilities:

• Excellent communication and phone skills, with an ability to think and react to situations confidently
• Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutions
• Appropriately communicate brand and corporate position, foster and maintain excellent customer relationship and build rapport in every customer contact via telephony or written correspondence
• Able to create a need and emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports for existing customers utilizing web based tools or proprietary software Experience in sales and client account management is a must. Sales and marketing experience in the sports and entertainment industry is preferred
• Must be assertive, persistent, and result-oriented, ability to work in a team environment and adhere to department guidelines
• Able to work non-traditional hours including weekends and holidays as needed

We're looking for bright and energetic professionals like YOU to bring enthusiasm and accuracy to our team. If you meet the qualifications and are excited about making a difference, don't miss this opportunity

Apply now and be part of a team that's committed to excellence and customer satisfaction. We can't wait to see what you'll bring to our growing family

This company helps organizations build innovative solutions, and digital customer experience. They have been in the industry for over 45 years.

Position: Customer Service Representative (Financial Account + Open for undergraduate)

Company Industry: IT Company

Work Location: BGC, Taguig City

Salary: Php25,000-Php30,000

Work Set Up: Onsite (Monday -Friday)

Benefits:

Government mandated benefits

13th Month Pay

HMO

Vacation Leave Credits

Sick Leave Credits

JOB REQUIREMENTS:

college undergraduate can apply

With at least 18 months of experience as CSR

With experience in Financial/ Fraud/Telco/Banking is a plus

Can attend virtual interview

Willing to work on site in Taguig (also have branch in Muntinlupa)

JOB RESPONSIBILITIES:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Ensure customer satisfaction and provide professional customer support

Recruitment Process: (Online interview only)

Initial Interview

Final Interview

Job Offer

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Work Location: In person

Neksjob Eastwood is hiring a Full time Customer Service Representative role in Bagumbayan, NCR. Apply now to be part of our team.

Job summary:

• Flexible hours available

Job Title/Position: Customer Service Representative – Nursing Home Chemist Account

We are seeking a dedicated and professional Customer Service Representative to join our team. This role involves supporting our nursing home customer accounts by managing enquiries, coordinating medication dispensing processes, assisting with the supply of packed and non-packed medications, and ensuring timely resolution of account-related matters.

The successful candidate will act as a key point of contact for our nursing home customers, their relatives, and Enduring Power of Attorney (EPOA) representatives, delivering high-quality service with empathy and accuracy.

Key Responsibilities

• Answer calls and enquiries from aged care customer accounts.
• Support medication ordering and dispensing processes in line with nursing home requirements
• Assist with account and billing enquiries, including overdue accounts
• Maintain accurate records of customer interactions and escalate complex issues when needed
• Build strong relationships with aged care staff, pharmacists, and internal teams
• Uphold our commitment to empathy, professionalism, and personalised service

What We're Looking For

• At least one year of customer service or call centre experience (healthcare or pharmacy experience highly regarded)
• Strong communication skills, with the ability to handle sensitive situations with empathy
• Organised and detail-oriented with problem-solving skills
• Familiarity with accounting or bookkeeping processes (advantageous, but not essential)
• A team player with a willingness to learn and grow

We are offering:

• Full on-site work arrangement (office at Rockwell Ortigas)
• Day shift (6:00 am to 3:00 pm PHT, Mondays to Fridays only)
• Up to 23 days of Annual Service Leave Incentives
• HMO for you and one dependent upon regularisation
• Supportive and innovative team environment.
• Opportunity to contribute to cutting-edge pharmacy operations.