42 Customer Service jobs in Guagua
Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
br>Willing to start at: JULY CLASS
Process: Online/Virtual Process (Till Job Offer)
EARN UP TO 27,000 OFFER
- WITH or W/O BPO experience
- HS(Old Curriculum) | SHS Graduate | Open for Newbie's (College Grad)
- With good communication skills
- Amenable to work onsite
- Easy account | High chance passing rate
Location: SM City Clark Angeles Pampanga
APPLY NOW | TIPS ARE PROVIDED!
Customer Service Representative
Posted 8 days ago
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Job Description
Hello Ma'am / Sir, for those willing to work in a Call Center, we are open to hiring both experienced and non-experienced applicants. It's a huge opportunity to get hired on the spot. br>
Qualifications:
Hs Grad (Old Curriculum)
Shs Graduate
College Grad / College Under grad
Up to 27k salary to offer
Customer Service Representative
Posted today
Job Viewed
Job Description
- Follow-up the Customers Information Sheets to the sales representatives daily and/or weekly.
- Confirms the Purchase Order (PO) to the customers.
- Coordinates the orders of the customers to the warehouse department for prompt preparation, checking and delivery; and conducts follow-up in processing the payment of walk-in customers.
- Obtain the clearance and authorization of AFD when a certain customer’s account is blocked either due to maximum unposted accounts, bounced check, or over credit limit.
- Encodes and file sales invoices and delivery receipts as to their respective areas and the sales representative that covers such account.
- Records delivery receipts submitted/remitted by the sales representatives to their respective trucking inventory and inform the encoder supervisor, assistant manager and/or manager if an inconsistency is detected.
- Assists Sales Representatives and Office Accounts push for identified or priority products.
- Reviews and reports to Sales Representatives through Sales Manager status of accounts (accounts management)
- Ensures and provides quality service to both internal and external customer.
- Receives inquiries from and/or contacts the company’s clients in areas.
- Confirms the availability, expiry and price update of stocks from the warehouse manager, warehouse supervisor or warehouse associate to maintain accurate and quality service.
- Facilitate the process of returning stocks inventory from the sales representatives’ trucking inventory to the warehouse inventory.
- Change stocks and add stocks in the encoding system.
- Check overdue and unposted transaction and reports to the encoder supervisor the actions taken.
- Visits in the warehouse weekly for reviewing and familiarizing medicines when available.
- Familiarize branded and generic medicines: medicines’ generic names, milligram, milliliter, manufacturer, price, color of the packaging, tabs, caps and indications.
- Maintains the cleanliness of the computer units, its peripherals and communication device that the company has provided for his/her use.
- Prepares customers service summary reports.
- Performs other job related duties and responsibilities as determined by immediate head and/or performs job related tasks that may arise as needed by the company including participation in company events/activities.
- Promotes company’s exclusive and priority products.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Clerical: 1 year (preferred)
Customer Service Associate
Posted today
Job Viewed
Job Description
- 1-2 years’ experience and exposure in documentation, customer service, and delivery route settlement.
- Computer literate: Familiarity with MS Excel, MS Word, MS Powerpoint, and other optimization tools
- Ability to propose system enhancements based on business needs and to translate conceptual framework of business models into workable algorithms.
- Customer Focus; Actively collaborates with the cross-functional group to support company order fill rate goals, volume and value targets to generate high service level and satisfaction
- Understands the business process involving his/her role mandate and the immediate impact it will cause on the total end-to-end business chain
- Takes initiative, is innovative, hardworking, and possesses strong leadership qualities
- Willing to be assigned in San Fernando Pampanga
**Job Types**: Full-time, Permanent
**Salary**: Php13,000.00 - Php14,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- San Fernando, Pampanga: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
Customer Service Representative
Posted today
Job Viewed
Job Description
- **Pay**: 25,000 + Incentives and bonuses
- HMO while in the training period
**Responsibilities**:
- Act as a point of contact for all day-to-day related merchant inquiries
- Routes, maintains, and tracks outstanding servicing requests and provides detailed follow-up
- Document all client interactions in a clear and coherent manner
- Assist customers with scheduling or adjusting payments
- Perform all duties while remaining 100% compliant with all policies and procedures
- Perform other functions as assigned by management
- Maintaining composure in escalated situations
- Building customer relationships, earning their loyalty and trust.
**Requirements**:
- High School Diploma but Bachelor’s Degree preferred
- 2+ years of customer service experience
- Excellent English is a Must
- Experience communicating clearly and professionally, both verbally and in writing
- Experience handling complaints and unpleasant customers
- Consistent job history
- 1-year experience with using a dialer
- Routes, maintains, and tracks outstanding servicing requests, and provides detailed follow up
**Salary**: Php25,000.00 per month
Schedule:
- 8 hour shift
COVID-19 considerations:
All customers are required to wear face masks.
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
Customer Service Representative/BPO
Posted 5 days ago
Job Viewed
Job Description
br>Willing to start at: JULY CLASS
Process: Online/Virtual Process (Till Job Offer)
EARN UP TO 27,000 OFFER
- WITH or W/O BPO experience
- HS(Old Curriculum) | SHS Graduate | Open for Newbie's (College Grad)
- With good communication skills
- Amenable to work onsite
- Easy account | High chance passing rate
Location: SM City Clark Angeles Pampanga
APPLY NOW | TIPS ARE PROVIDED!
Customer Service Team Lead
Posted today
Job Viewed
Job Description
**Overview**:The primary purpose of this role is to ensure that the Merchant team runs efficiently and that we are meeting our goals.
**Responsibilities**:
- Ensure team goals are attained. Devise and maintain effective reporting/monitoring mechanisms to ensure high productivity.
- Maintain a high level of attendance and retention
- Answering representative’s questions, guiding them through difficult calls or issues
- Perform daily scans including live listening and call monitoring
- Spot trends that are impacting performance and SLA
- Provide training and coaching to agents
- Take Escalations calls - diffusing angry customers, or handling issues that cannot be fielded by representatives
- Ability to work in a team environment
- Assisting management team in identifying trends and establishing call center goals.
- Create a positive work environment and ensure that team morale is strong
**Requirements**:
- BA degree and 2+ years of call center experience
- 1 year in a TL role
- Excellent verbal communication skills
- Fluent in English a MUST
- Exceptional MS Excel and MS Word Skill
- Strong coaching and leadership skills, ability to motivate employees.
- Should be comfortable reporting to a client or any other high-level employees internally and externally
**Salary**: Php30,000.00 per month
Schedule:
- 8 hour shift
COVID-19 considerations:
All customers are required to wear face masks.
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
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Customer Service Representative (Healthcare Account)
Posted 3 days ago
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Job Description
Employment Type: Full-Time br>Application Process: 100% Virtual
Start Dates: August 13 and 18, 2025
Salary Range: ₱23,000 – ₱27,000 per month
br>Job Summary:
We are seeking dedicated and customer-focused individuals to join our growing team as Customer Service Representatives for our Healthcare Account. This is an excellent opportunity for individuals looking to build a rewarding career in the BPO industry with a reputable company.
Qualifications:
-Must be at least 18 years old
-High School graduates, college undergraduates, or degree holders are welcome to apply
-Preferably with a minimum of 6 months of voice international BPO experience
-Strong verbal and written English communication skills
-Excellent customer service and problem-solving skills
-Willing to work onsite in Clark, Pampanga
-Amenable to shifting schedules, including night shifts
What We Offer:
-Competitive monthly salary with performance-based incentives
-Opportunities for career growth through structured training and development programs
-Supportive and efficient onboarding experience
-Dynamic and professional work environment
Application Instructions:
Qualified candidates are encouraged to apply through the designated application platform. Please ensure your resume is up to date and clearly highlights relevant experience.
Grow your career with us — apply today!
Customer Service Representative - Easy Accounts
Posted 7 days ago
Job Viewed
Job Description
br>We are hiring for Customer Service Representative!
Sites: Pampanga
Accounts: Healthcare/Telco
* Onsite/Virtual Process and Onsite Work Set-up
* Shifting Schedule
* Earn 18K-27K for a month
Qualifications:
- HS/SHS Graduate
- With 6 months of BPO experience
- Amenable to work onsite and on a shifting schedule
- Can start ASAP
Interested?
Apply now and be one of our CSRs!
Customer Service Representative - Clark Pampanga
Posted 14 days ago
Job Viewed
Job Description
Work Onsite | Virtual Hiring Process br>Salary Offer: Up to PHP 27,000
We are hiring Customer Service Representatives for our Clark, Pampanga site. Join one of our available accounts: Telco, Financial, or Healthcare.
What we offer:
Competitive salary package up to PHP 27,000
Virtual interview and hiring process
Available accounts: Telco, Financial, Healthcare
Open for fresh graduates, undergraduates, and tenured applicants
No BPO experience required
Location: Clark, Pampanga (onsite work setup)
Position: Customer Service Representative
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