11 Customer Service jobs in General Trias
Customer Service Representative
Posted today
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Job Description
**With HMO and Incentives**
**Program Incentives**
**Performance bonus**
**1 Day Hiring Process**
**Non Toxic Account**
- Atleast 1 year BPO Experience (any account)
- Must be residing in Metro Manila
- Open for JHS/SHS/College/Associate Graduate
- Average Communication skills with empathy
**Job Types**: Full-time, Permanent
**Salary**: Php20,000.00 - Php24,000.00 per month
**Benefits**:
- Additional leave
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Tips
- Yearly bonus
**Education**:
- Junior High School (preferred)
**Experience**:
- Customer Service Representative BPO Call Center: 1 year (required)
Customer Service Representative
Posted today
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Job Description
Qualifications:
- with or without BPO experience but app who have at least 6 months (CSR/TSR) experience is a plus.
- with good to excellent English communication skills.
- at least HS grad (old or new curriculum)
- willing to start ASAP and to work on-site.
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**Salary**: Php22,000.00 - Php27,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Flexible shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
Customer Service Representative - Logistics
Posted today
Job Viewed
Job Description
- **MUST HAVE 1 year experience working with Shipping/Freight forwarding services industry**
- Bachelor's/College Degree in Customs Administration is an advantage
- With pleasing personality
- Licensed Customs Broker is an advantage
- **Day Shift only (8:00AM-5:30PM)**
**Salary**: Php16,000.00 - Php18,000.00 per month
Schedule:
- 8 hour shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative - Logistics: 1 year (preferred)
**Language**:
- English (preferred)
Customer Service Representative - Logistics
Posted today
Job Viewed
Job Description
- **MUST HAVE 1 year experience working with Shipping/Freight forwarding services industry**
- Bachelor's/College Degree in Customs Administration is an advantage
- With pleasing personality
- Licensed Customs Broker is an advantage
- **Day Shift only (8:00AM-5:30PM)**
**Salary**: Php16,000.00 - Php18,000.00 per month
Schedule:
- 8 hour shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative - Logistics: 1 year (preferred)
**Language**:
- English (preferred)
GI Pod Customer Service Representative

Posted 2 days ago
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Job Description
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
Fresh Graduate Customer Service Representative
Posted today
Job Viewed
Job Description
- Willing to start ASAP and to work in graveyard or shifting schedule.
- Excellent English communication skills.
- Strong comprehension skills.
- No BPO experience needed
**RESPONSIBILITIES**:
- Answer courteously inbound calls.
- Respond to customer inquiries.
- Provide personalized customer service by responding to the needs of the customers. Ensure feedback from the customer to further improve customer services.
- Manage and update customer databases with the status of each customer. Coordinate with the dispatch team to send products or provide services on time to customers.
- Build customer loyalty by follow-up of customer calls. Evaluate the problems of the customers and provide logical lasting solutions.
**Job Types**: Full-time, Fresh graduate
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Paid training
Schedule:
- Evening shift
- Late shift
- Night shift
- Shift system
Supplemental Pay:
- 13th month salary
- Bonus pay
- Performance bonus
- Yearly bonus
Application Question(s):
**Education**:
- Bachelor's (preferred)
Customer Service Advisor - Homecoming - Alabang 2025

Posted 2 days ago
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Job Description
Customer Service Advisor - Homecoming - Alabang 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
#LI-DNI
Location:
PHL Muntinlupa - Alabang 1
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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About the latest Customer service Jobs in General Trias !
Apply Now: Customer Service Associate Travel
Posted today
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Job Description
**What are we looking for?**
- Open to college graduates, college undergraduates and associate degree graduates with related working experience
- Must have at least 1 year of Customer Service - Travel Account experience
- Experience in a BPO set-up is preferred
- Must have good English communication skills
- Willing to work in Alabang
- Willing to work on-site once recalled
**Why join Accenture?**
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, Inclusion and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
*Terms and conditions apply.
**Salary**: Up to Php28,000.00 per month
Schedule:
- Rotational shift
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
Customer Service Advisor - Digital Intake - Alabang 2025

Posted 2 days ago
Job Viewed
Job Description
Customer Service Advisor - Digital Intake - Alabang 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
#LI-DNI
Location:
PHL Muntinlupa - Alabang 1
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Support - Bpo
Posted today
Job Viewed
Job Description
- Liaise with suppliers and partners to resolve booking issues
- Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries, and requests
- Addressing, preempting, and solving problems - You are an owner and anticipate issues before they come your way!
- Help define and establish best practices together with the rest of the team in sales, operations, and customer care
- Stay up-to-date with new features and product launches in TravelPerk - there are lots so be prepared for some serious innovation!
**Qualifications**:
- Customer service background in Hospitality - hotels, travel agencies, airlines, offices
- at least 1-year of experience in a similar position
- Excellent communication skills in Business English, spoken and written
- Proven experience going above and beyond to provide an amazing service that helps customers, ideally within a client-facing role
**Job Types**: Full-time, Permanent
**Salary**: Php21,000.00 - Php25,000.00 per month
**Benefits**:
- On-site parking
- Paid training
- Pay raise
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- San Pedro, Laguna: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Support Representative: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
- Overnight Shift (preferred)