269 Customer Service jobs in General Trias

RESPONSIBILITY:

• Accommodate clients' questions and concerns and provide answers or responses
• Manage incoming phone calls
• Build sustainable relationships and trust with clients' accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods of property acquisition based on the process flow.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Reporting to the Property Management Officer
• To be assigned in General Mariano Alvarez, Cavite

QUALIFICATIONS

• At least 1-3 years of work experience related to customer relations
• Bachelor's Degree in any business or office management course
• Above-average verbal and written communication skills
• Above-average analytical skills
• Customer orientation and ability to adapt/respond to different types of characters
• Organizational skills

Job Title: Customer Support Representative 

Location: Alabang, Muntinlupa City

Work Setup: 100% Onsite 

Shift: Shifting Schedule (Mostly Night Shifts)

Join our partner as a Customer Support Representative and deliver exceptional service for a US-based automotive account. In this role, you'll provide vital support to customers, assist with troubleshooting, and ensure their concerns are resolved efficiently.

Key Responsibilities:

• Handle inbound calls, assisting with automotive-related inquiries, complaints, and troubleshooting.
• Provide back-office support for customers, ensuring accurate data entry and record-keeping.
• Identify and act on upselling opportunities when applicable.
• Collaborate with your team to ensure efficient and seamless service delivery.

Qualifications:

• At least 1 year of inbound call center experience (Fresh graduates are welcome to apply).
• Strong command of English.
• Sales experience is a plus but not required.
• Previous experience in inbound support or back-office tasks is advantageous.
• Familiarity with the automotive industry is a plus.
• Willingness to work onsite in Alabang, Muntinlupa City.
• Comfortable with night shifts, graveyard shifts, and shifting schedules.

Salary:

• With Experience: Up to Php 45,000

QUALIFICATIONS:

• Preferably college graduates, but undergrads are welcome to apply if they have proven experience in US Mortgage.
• At least 2 years of experience in handling US Mortgage accounts in a BPO/outsourcing or related setting.
• Preferably with prior Originations Processing experience (Purchase Processing and/or Refinance Processing)
• Candidates with experience as Mortgage Associates, Processors, or Customer Service Representatives in any US mortgage area (Originations, Servicing, Default, etc.) are also encouraged to apply, especially those with strong phone/customer interaction experience
• Must be willing to work onsite, Night Shift (Alabang Town Center, 3F BPO Seats/Metro Department Store)

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• Paid training

Language:

• English (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person

Loan Processor

Alabang, Muntinlupa City

On-Site, Night-Shift

Full-time, Permanent

About the Role:

We are seeking Customer Service Representatives with a background in financial accounts to support our US mortgage and loan operations.

Responsibilities:

• Provide assistance to borrowers by handling inquiries and guiding them through loan processes
• Verify and review borrower documents for accuracy and completeness
• Contact borrowers and partners to resolve missing or incorrect details
• Ensure adherence to US mortgage regulations and internal company policies
• Collaborate with loan processors, underwriters, and third-party partners to move applications forward
• Keep loan files accurate, updated, and well-documented for approvals

Qualifications:

• 1–2 years of experience in customer service within finance, loan, or mortgage accounts
• Excellent English communication skills, both verbal and written
• Strong attention to detail with the ability to work effectively under deadlines
• Open to both college graduates and undergraduates
• Willing to work onsite in Alabang on a US shift schedule

Job Types: Full-time, Permanent

Pay: Php20, Php30,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• Alabang: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your expected salary?

Education:

• Bachelor's (Preferred)

Experience:

• US Loan/Mortgage Processing: 1 year (Preferred)

Work Location: In person

Principal Functions & Responsibilities

• Evaluate loan applications to determine qualification and creditworthiness.
• Review and verify financial documents submitted by applicants.
• Explain loan products and address customer inquiries professionally.
• Ensure compliance with lending regulations and internal policies.
• Build trust and maintain customer satisfaction throughout the loan process.

Job Type: Full-time

Pay: Php17, Php24,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Paid training
• Pay raise
• Promotion to permanent employee

Application Question(s):

• Do you have BPO Experience?

Work Location: In person

Expected Start Date: 09/08/2025

Job Highlights

• HMO and Life Insurance for you and your qualified dependents + Work-Life Balance & Career Growth Opportunities
• Enjoy Up to 50,000 Salary Package inclusive of Account Incentives
• Open to High School, Senior High School, College Undergraduates and College Graduates

Go further with Foundever

JOIN OUR JULY TO SEPTEMBER CLASSES AND GET A CHANCE TO WIN STAYCATION FOR TWO VIA EGC *T&C Applies

Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

Want to start your #FoundeverLife?

There are 2 ways to join us

You can join in virtually Just click apply now, complete our application form, and enter our virtual hub using the details below, or walk in to our Onsite Recruitment Hub located at 6/F ATC BPO1 Corporate Center Bldg. Madrigal Avenue, Ayala Alabang, Muntinlupa City, from 9AM to 7PM

Kindly declare JOBSTREET as your source during your application process to be eligible for our promo.

VIRTUAL HUB DETAILS:

Zoom Link:

Zoom ID:

Passcode: foundever

Source of Application: JOBSTREET

Virtual Recruitment Hours: 9AM to 7PM (Open from Monday to Friday)

What are we looking for?

· Open to K-12 / High School Graduate or College Undergraduates

· At least 6 Months OR 1 year and above BPO experience is required if High School Graduate

· Accepts No BPO Experience if Senior High School Graduate/College Undergraduate/College Graduate.

· Basic knowledge of computer usage and internet navigation

· Willing to work in Alabang Town Center, Muntinlupa City

· TIP: Have your SSS and PAG-IBIG numbers ready for faster application processing

What should you expect from us?

• Paid training from day one

• Tons of growth opportunities (93% of our non-agent positions are filled internally)

• A leadership team that hears your voice; we know that when we work together we can accomplish so much more

• Fun team environment where we work hard to build trust every single day

- HMO Benefits for you and your family

• Free call center training

Terms and conditions apply

At Cake and Cakes Bakeshop, we believe that every cake tells a story. Our team is dedicated to providing exceptional service and delicious products that make every occasion special.

We are seeking a friendly and enthusiastic Customer Service Representative to join our team. Your key responsibilities will include the following:

• Deliver excellent customer service by addressing inquiries, complaints, and orders from both online and walk-in customers across all locations.
• Utilize social media accounts to cheerfully promote products and drive sales.
• Maintain clear and effective communication with customers and team members.
• Accurately perform data entry tasks and maintain organized records.
• Proficiently use Microsoft Office and Google Sheets for various administrative tasks.

We are excited to have you in our team

Job Types: Full-time, Permanent

Benefits:

• Company events
• Employee discount
• Paid training

Ability to commute/relocate:

• Dasmariñas, Cavite: Reliably commute or planning to relocate before starting work (Required)

Education:

• Senior High School (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person

Candidates must be willing to work ONSITE in Alabang or in Pasay.

What We're Seeking:

• a minimum of 1 year BPO voice international experience
• 2nd year college undergraduate
• SHS graduate with 2 years experience are welcome to apply

What We Offer:

Performance Incentives

Account Bonuses

ANNUAL PAY INCREASE

HMO Day 1 with 2 dependents

Free Meal (15 days)

Work and Life Balance

Job Type: Full-time

Pay: Php22, Php28,600.00 per month

Benefits:

• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

About the role:

We are looking for highly skilled Customer Service Representatives to support a non-voice account. In this role, you will be responsible for managing customer inquiries primarily through email, chat, and other digital communication channels. Your focus will be on delivering excellent service, ensuring that customer concerns are addressed efficiently and professionally.

Key Responsibilities:

Handle customer inquiries through email, chat, and other non-voice platforms

Provide accurate and timely responses to customer concerns, ensuring resolution within service level agreements

Troubleshoot and resolve product or service-related issues using written communication

Maintain accurate and detailed records of customer interactions and transactions

Collaborate with internal teams to resolve complex issues or escalate when necessary

Ensure a high level of customer satisfaction through professional and efficient communication

Adhere to company policies and procedures while safeguarding customer information

Qualifications:

College graduate, with or without a background in the Customer Experience Solutions industry

HS or SHS with at least six (6) months of experience in the Customer Experience Solutions industry

Possess strong written communication skills, with excellent grammar and attention to detail

Have exceptional customer service, problem-solving, and multitasking skills

Are proficient in computer applications, with the ability to navigate multiple systems efficiently

Are open to working on a rotating schedule, which may include night shifts, weekends, and holidays as needed. Must be available to work 100% onsite, shifting schedule.

What We Offer:

Competitive salary and benefits package

Career advancement opportunities within the company

A supportive and collaborative work environment

Continuous training and skill development programs

If you're someone who thrives in a fast-paced, digital communication environment and is passionate about delivering excellent customer service, we encourage you to apply