Customer Service Representative (Alabang)

Muntinlupa, National Capital Region Ibex_Xtra

Posted 6 days ago

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Job Description

Qualifications:
• Senior High School Graduates (new curriculum) br>• ompleted Second Year College, no back subjects (old curriculum) < r>• G od English oral communication skills. < r>• B O experience is preferred but not required. < r>

LOB:
Retail Account - Non-Voice
Beauty-Retail Account - Voice and Non-Voice

Work Location: G/F 8/F & 9F CTP Asean Tower BLK3 Lot 3 Asean Drive Spectrum District Filinvest City, Alabang, Muntinlupa City
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Operations Manager (Customer Service & Logistics)

Muntinlupa, National Capital Region WHR Global Consulting

Posted 1 day ago

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Job Description

This role will oversee the entire Operations Team, including Customer Service and Warehouse, ensuring that team KPIs are consistently met. It is responsible for managing day-to-day operations, ensuring that all tasks are completed to the expected level of quality. Additionally, it involves handling escalations from the teams, providing guidance, and resolving issues in a timely and effective manner.
br>KEY ROLES
• Quotation: Oversee CSD compliance in handling quotes efficiently and within established timelines. < r>• Purchasing: Coordinate order fulfilment, address queries, and resolve requests or complaints. < r>• Warehouse: Oversee warehouse operations, ensuring compliance with inventory control, receiving, and shipping procedures. < r>• Align departmental goals and objectives with the company’s overall strategy.
• Foster communication with the local team, sharing ideas and providing leadership, guidance, and mentorship to staff. < r>• Report regularly to management on progress against key business metrics. < r>• Lead process improvement initiatives to enhance operational efficiency, cost control, and customer satisfaction. < r>• Ensure compliance with ISO standards, company policies, Customs, and PEZA regulations, while maintaining audit readiness. < r>
RESPONSIBILITIES
• Ensure adherence to processes, timely completion of tasks, and maintenance of service quality standards. < r>• Resolve escalations and address special customer requests by implementing effective solutions. < r>• Initiate and lead projects aimed at enhancing operational efficiency and effectiveness. < r>• Coach, mentor, and develop associates, empowering them to exceed expectations while creating opportunities for career growth and succession planning. < r>• Other duties as assigned to support business needs. < r>
QUALIFICATIONS:
• Must be energetic, innovative, and a good communicator (English). < r>• Must have experience in customer service management and after sales management, and leading a small team < r>• Must have experience in business operations management such as HR, Finance & Accounting, Supply Management, People Management, Sales & Marketing, Customer Service, Vendor Management, Government Regulatory Compliance. < r>• Must have experience working with a multicultural work environment composed of locals and foreign stakeholders. < r>• Bachelor’s degree in business administration or equivalent combination of education with at least 5 years of relevant working experience.
• In-depth knowledge of business processes and organizational functions. < r>• Excellent communication and decision-making skills with the ability to engage effectively at all levels. < r>• Proficient in Microsoft 365 (Word, Excel, PowerPoint, Outlook) and adept at learning new business systems and software platforms as needed.
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Customer Service Representative - Without Experience

Muntinlupa, National Capital Region BPO Telesys Hiring Hub

Posted 14 days ago

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Job Description

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.
br>Job Responsibilities:
• Demonstrate professionalism and patience when interacting with customers. < r>• Address customer inquiries, concerns, and issues by offering precise and helpful information. < r>• Keep thorough records of customer interactions, including call logs and any follow-up actions. < r>• Follow all company policies, procedures, and regulatory guidelines. < r>• Ensure all customer interactions align with company standards and legal obligations. < r>
Why Join Us?
• Competitive Salary – Up to 28K
• Flexible shifts – Day, Night, and Graveyard
• Opportunities in Local and International Accounts < r>
URGENT HIRING! Apply today and get hired immediately!
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Customer Service Representative - Nonvoice Account

Muntinlupa, National Capital Region Hiring Hub Telesys

Posted 23 days ago

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Job Description

Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro Manila!
br>If you're a High School Graduate (old curriculum) and excited to work onsite, this opportunity is for you!

Your Key Responsibilities
• Demonstrate professionalism and patience when interacting with customers. < r>• Address customer inquiries, concerns, and issues by offering precise and helpful information. < r>• Keep thorough records of customer interactions, including call logs and any follow-up actions. < r>• Follow all company policies, procedures, and regulatory guidelines. < r>• Ensure all customer interactions align with company standards and legal obligations. < r>
Perks You'll Enjoy
• Competitive salary < r>• HMO on Day 1 < r>• One-day hiring process < r>• Flexible shifts: Day, Night, and Graveyard < r>• Voice and non-voice accounts available < r>
URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
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Customer Service Representative (Patient Navigators)

San Pedro, Laguna Filweb Asia Inc.

Posted 27 days ago

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Job Description

▪ Monitor remote patients and their data through various systems and methods and use existing
policies and procedures to address issues as they arise. br>▪ Ensure timely and accurate documentation of all relevant data across different systems. < r>▪ Use protocols and system data to refer mothers to the correct resource or care partner. < r>▪ Interact with the patients over the app, so that documentation is logged; able to detail any activities < r>that patients do that aren't captured by the messages they send.
▪ Assist other departments like Customer Service in helping resolve patient inquiries. < r>▪ Be able to identify clinical issues to be escalated by clinical supervisors in the US. < r>▪ Deliver exceptional customer service and patient advocacy, with professionalism, confidentiality, < r>and a focus on the experience and care of clients, partners, and stakeholders.
▪ Able to handle more emergent situations like high blood pressure or vaginal bleeding. < r>▪ Must be able to send a once-a-month depression survey. < r>▪ Check in on patients every week to make sure that they are taking their medications or how often are < r>checking their vital signs.
▪ Actively engage in professional development to continuously improve existing skill sets; assist in < r>updating and or translating company documents like training, policy, reporting, and procedure
▪ Able to meet metrics/key performance indication (KPIs) set by the client.
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Pioneer Positions Available - Customer Service Representative

Muntinlupa, National Capital Region Orbit Dynamics

Posted 16 days ago

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Job Description

Join Our Team and Unlock a Bright Future!
br>Are you ready to take the next step in your career? We’re looking for passionate individuals who are eager to grow, thrive, and make a real impact! With a vibrant and supportive team, exciting opportunities await. Here's what we offer to help you build your future: < r>
What’s In It For You? < r>
• Competitive Salary Packages < r>
• Health Maintenance Organization (HMO) starting on your first day < r>
• Performance-based Incentives to reward your hard work < r>
• Allowance & Bonuses < r>
• Opportunities for Career Growth & Advancement < r>
Job Responsibilities:

• Handle customer inquiries, concerns, or complaints with professionalism and efficiency, escalating when necessary for quick resolution. < r>
• Accurately update and maintain customer records and order details in the system. < r>
• Stay up to date on company policies, services, and procedures to provide accurate and helpful information. < r>
• Contribute to a positive and collaborative team environment. < r>
• Provide basic troubleshooting support as needed. < r>
What We’re Looking For: < r>
• High school graduates or equivalent (college undergraduates welcome). < r>
• Prior experience is a plus, but not mandatory—we’re open to training enthusiastic learners!
br>• Able to work on-site and attend on-site interviews. < r>
• Fresh graduates are encouraged to apply! < r>
Job Types:

Full-time, Entry-level

Salary:

Up to Php 30,000.00 per month

Additional Benefits:

• Flexible Schedule for better work-life balance < r>
• Health & Life Insurance for your peace of mind < r>
• Paid Training to ensure your success < r>
• Paid Time Off (PTO) & Bonuses including the 13th Month Pay < r>
• Regular Pay Raises and opportunities for promotion < r>
• Fun Company Events to celebrate success together! < r>
Work Schedule:

8-hour shifts with day shift availability

Ready to Join Us? Apply Now and Become Part of Our Success!
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Account for newbies - Customer Service Representative

Muntinlupa, National Capital Region Orbit Grand Careers

Posted 20 days ago

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Job Description

Unlock a Bright Future with Us!
br>Are you ready to take the next step in your career? We're looking for motivated and enthusiastic individuals who are eager to grow, thrive, and make a difference! Join our vibrant and supportive team where exciting opportunities await. Here’s what we offer to help you build your future: < r>
What We Offer:
• Competitive Salary Packages < r>• Health Maintenance Organization (HMO) benefits starting Day 1 < r>• Performance-Based Incentives to recognize your hard work < r>• Clear Opportunities for Career Growth and Advancement < r>
Job Responsibilities:
• Assist customers by addressing their inquiries, concerns, and complaints through multiple communication channels with professionalism and accuracy. < r>• Provide clear, helpful, and timely information about products, services, and policies. < r>• Maintain and update customer records in the system to ensure accurate and up-to-date information. < r>• Collaborate with the team to deliver excellent customer service and meet performance goals. < r>
What We’re Looking For: < r>• High school graduates (or equivalent) are welcome; college undergraduates encouraged to apply. < r>• Previous experience is a plus but not required—we’re happy to train motivated learners!
• Must be able to work on-site and attend on-site interviews.
• Fresh graduates are strongly encouraged to apply! < r>
Job Details:
• Position: Full-time, Entry-level < r>• Salary: Up to Php 30,000 per month < r>
Additional Benefits:
• Health and Life Insurance for your well-being < r>• Paid Training to set you up for success < r>• Paid Time Off (PTO), Bonuses, and 13th Month Pay < r>• Regular pay raises and opportunities for promotion < r>• Fun company events to celebrate our wins together! < r>
Work Schedule:
• 8-hour shifts with day shift availability < r>
Ready to join us? Apply today and take the first step toward a rewarding career with us!
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Customer Service Advisor - Homecoming - Alabang 2025

Muntinlupa City, National Capital Region Concentrix

Posted 27 days ago

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Job Title:
Customer Service Advisor - Homecoming - Alabang 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
#LI-DNI
Location:
PHL Muntinlupa - Alabang 1
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Customer Service Representative/Open for Fresh Graduates

Muntinlupa, National Capital Region Lewis Glanz Consulting

Posted 1 day ago

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Job Description

Are you a recent graduate eager to jumpstart your career in a dynamic and fast-paced environment? We’re looking for customer-focused individuals to join our growing call center team! No prior experience required — just a passion for helping people and strong communication skills.
br>Location: Alabang, Muntinlupa
Schedule: Full time/ onsite/ shifting schedule

- Fresh graduates are highly encouraged to apply.
- Excellent verbal and written communication skills.
- Willingness to work on shifting schedules, weekends, and holidays.
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Customer Service Representative - Open for fresh graduates

Muntinlupa, National Capital Region BPO Telesys Hiring Hub

Posted 15 days ago

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Job Description

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.
br>Job Responsibilities:
• Demonstrate professionalism and patience when interacting with customers. < r>• Address customer inquiries, concerns, and issues by offering precise and helpful information. < r>• Keep thorough records of customer interactions, including call logs and any follow-up actions. < r>• Follow all company policies, procedures, and regulatory guidelines. < r>• Ensure all customer interactions align with company standards and legal obligations. < r>
Why Join Us?
• Competitive Salary – Up to 28K
• Flexible shifts – Day, Night, and Graveyard
• Opportunities in Local and International Accounts < r>
URGENT HIRING! Apply today and get hired immediately!
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