2 Customer Service jobs in General Santos
Cashier/customer Service
General Santos, South Cotabato
Rex ADB STORES & SERVICES, INC.
Posted today
Job Viewed
Job Description
Acknowledges and receives collections of the previously issued Provisional Receipt (PR) by the **collector**.
- Issues Provisional Receipt (PR)
- Issues Official Receipt (OR)
- Prepares Bank Deposit Slip (BDS) and effect deposits to the bank for all cash/checks received during the day.
- Disburse from the collection and sign the approved Cash Transfer Slip (CTS) for money temporarily borrowed.
- Prepares Cash Transfer Slip (CTS) for money borrowed from collections.
- Prepares the Daily Cash Position Report (DCPR)
- Secures from the Bank the Monthly Bank Statement (MBS) for both the Revolving Fund Account and the Remittance Accounts and turnover the MBS to the Branch Bookkeeper for reconciliation.
- Secures enough bills and coins for daily transactions especially weekends;
- Maintains filing of pertinent documents related to credit card transactions (checks payment/voucher), collections, and deposits;
- Assists customers in their purchase of books (retail/wholesale) for walk-in customers and through telephone inquiry;
- Maintains of the Petty Cash Fund (PDC), prepares Petty Cash Vouchers (PCV) to support petty disbursements**, **prepares Petty Cash Fund Replenishment Report (PCFRR) to cover PCVs to be replenished**, **encashment of replenishment check for the PCF**, **supports petty advances with Vale Slips (VS)
- Checks Transportation Slips (TS) before reimbursement of excess transportation incurred or receiving change against the value obtained for the purpose. These TS shall be totaled and covered by the PCV every time a request for replenishment is prepared.
- Maintains the currently used PR, OR & RCI Booklets until fully used and surrendered to the Branch Bookkeeper for issuance of new booklets.
- Processes price quotation of orders and fax pricelist upon customer’s request
- Prepares Daily Cash Sales Report.
- To perform other duties and responsibilities that may be assigned by the Branch Supervisor from time to time.
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php9,000.00 - Php14,000.00 per month
**Benefits**:
- Additional leave
- Company events
- Employee discount
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
- Early shift
- Holidays
- Overtime
- Weekends
Supplemental Pay:
- 13th month salary
- Overtime pay
COVID-19 considerations:
All onsite employees are fully vaccinated
**Education**:
- Bachelor's (required)
**Experience**:
- Cash handling: 1 year (required)
- Issues Provisional Receipt (PR)
- Issues Official Receipt (OR)
- Prepares Bank Deposit Slip (BDS) and effect deposits to the bank for all cash/checks received during the day.
- Disburse from the collection and sign the approved Cash Transfer Slip (CTS) for money temporarily borrowed.
- Prepares Cash Transfer Slip (CTS) for money borrowed from collections.
- Prepares the Daily Cash Position Report (DCPR)
- Secures from the Bank the Monthly Bank Statement (MBS) for both the Revolving Fund Account and the Remittance Accounts and turnover the MBS to the Branch Bookkeeper for reconciliation.
- Secures enough bills and coins for daily transactions especially weekends;
- Maintains filing of pertinent documents related to credit card transactions (checks payment/voucher), collections, and deposits;
- Assists customers in their purchase of books (retail/wholesale) for walk-in customers and through telephone inquiry;
- Maintains of the Petty Cash Fund (PDC), prepares Petty Cash Vouchers (PCV) to support petty disbursements**, **prepares Petty Cash Fund Replenishment Report (PCFRR) to cover PCVs to be replenished**, **encashment of replenishment check for the PCF**, **supports petty advances with Vale Slips (VS)
- Checks Transportation Slips (TS) before reimbursement of excess transportation incurred or receiving change against the value obtained for the purpose. These TS shall be totaled and covered by the PCV every time a request for replenishment is prepared.
- Maintains the currently used PR, OR & RCI Booklets until fully used and surrendered to the Branch Bookkeeper for issuance of new booklets.
- Processes price quotation of orders and fax pricelist upon customer’s request
- Prepares Daily Cash Sales Report.
- To perform other duties and responsibilities that may be assigned by the Branch Supervisor from time to time.
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php9,000.00 - Php14,000.00 per month
**Benefits**:
- Additional leave
- Company events
- Employee discount
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
- Early shift
- Holidays
- Overtime
- Weekends
Supplemental Pay:
- 13th month salary
- Overtime pay
COVID-19 considerations:
All onsite employees are fully vaccinated
**Education**:
- Bachelor's (required)
**Experience**:
- Cash handling: 1 year (required)
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Advisor - Digital Intake - Mactan 2025
Lapu, South Cotabato
Concentrix
Posted 28 days ago
Job Viewed
Job Description
Job Title:
Customer Service Advisor - Digital Intake - Mactan 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
**#LI-DNI**
Location:
PHL Cebu - The Mactan Newtown - 2nd Flr
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Advisor - Digital Intake - Mactan 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
**#LI-DNI**
Location:
PHL Cebu - The Mactan Newtown - 2nd Flr
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
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