Explore diverse job opportunities in General Santos, Philippines, a city experiencing steady economic growth. The job market here includes roles in various sectors, from agriculture and fishing to retail and services. Job seekers can find positions ranging from entry-level to management, with opportunities for both skilled and unskilled workers.35 Jobs in General Santos
EOL Process Engr (Mold)
Lapu, South Cotabato
onsemi
Posted today
Job Viewed
Job Description
Provides technical and sustaining engineering support in a manufacturing area. Recommends and implements equipment and process modifications in Mold to improve production efficiencies, manufacturing techniques and production yields for existing products. Develops and conducts statistical analysis such as Design of Experiments (DOE) and Statistical Process Control (SPC) targeting physical cause of failure for yield loss and improving quality. Interacts with product design and development personnel to ensure that processes and designs are compatible. Documents Process, Equipment's & Malt's Qualifications prior implementation.
**onsemi** (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
**More details about our company benefits can be found here:**
are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
**onsemi** (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
**More details about our company benefits can be found here:**
are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
This advertiser has chosen not to accept applicants from your region.
0
Maintenance Technician - Lapu-Lapu Cebu
Lapu, South Cotabato
CBRE
Posted 1 day ago
Job Viewed
Job Description
Maintenance Technician - Lapu-Lapu Cebu
Job ID
Posted
02-Sep-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Lapu-Lapu City - Cebu - Philippines
**About the Role:**
As a CBRE Maintenance Technician, you will be responsible for maintaining small to medium-sized buildings, industrial systems, and equipment.
This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.
**What You'll Do:**
+ Perform ongoing preventive maintenance and repairs on mechanical, electrical, and other building systems.
+ Conduct routine maintenance inspections, diagnose potential problems, and make repairs.
+ Assist with the installation and modification of building equipment and systems.
+ Review assigned work orders and partner with available systems to track completion.
+ Support energy management by ensuring all building systems are operating efficiently.
+ Inspect existing installations for compliance with building codes and safety regulations.
+ Use existing procedures to solve straightforward problems. Exchange straightforward information in a clear, concise manner.
+ Impact team through defined duties, methods and tasks as described in detail.
+ Deliver own output by following defined procedures and processes under close supervision and guidance.
**What You'll Need:**
+ High School Diploma, GED, or trade school diploma with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.
+ Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
+ Ability to follow basic work routines and standards in the application of work.
+ Communication skills to exchange straightforward information.
+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
Posted
02-Sep-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Lapu-Lapu City - Cebu - Philippines
**About the Role:**
As a CBRE Maintenance Technician, you will be responsible for maintaining small to medium-sized buildings, industrial systems, and equipment.
This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.
**What You'll Do:**
+ Perform ongoing preventive maintenance and repairs on mechanical, electrical, and other building systems.
+ Conduct routine maintenance inspections, diagnose potential problems, and make repairs.
+ Assist with the installation and modification of building equipment and systems.
+ Review assigned work orders and partner with available systems to track completion.
+ Support energy management by ensuring all building systems are operating efficiently.
+ Inspect existing installations for compliance with building codes and safety regulations.
+ Use existing procedures to solve straightforward problems. Exchange straightforward information in a clear, concise manner.
+ Impact team through defined duties, methods and tasks as described in detail.
+ Deliver own output by following defined procedures and processes under close supervision and guidance.
**What You'll Need:**
+ High School Diploma, GED, or trade school diploma with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.
+ Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
+ Ability to follow basic work routines and standards in the application of work.
+ Communication skills to exchange straightforward information.
+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
1
Staff Product Engineer
Lapu, South Cotabato
onsemi
Posted 5 days ago
Job Viewed
Job Description
**Job Summary:**
**onsemi** (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, **onsemi** creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
**onsemi** (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
**More details about our company benefits can be found here:**
are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
This advertiser has chosen not to accept applicants from your region.
2
Maintenance Technician - Lapu Lapu
Lapu, South Cotabato
CBRE
Posted 6 days ago
Job Viewed
Job Description
Maintenance Technician - Lapu Lapu
Job ID
Posted
01-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Lapu-Lapu City - Cebu - Philippines
**About the Role:**
As a CBRE Maintenance Technician, you will be responsible for maintaining small to medium-sized buildings, industrial systems, and equipment.
This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.
**What You'll Do:**
+ Perform ongoing preventive maintenance and repairs on mechanical, electrical, and other building systems.
+ Conduct routine maintenance inspections, diagnose potential problems, and make repairs.
+ Assist with the installation and modification of building equipment and systems.
+ Review assigned work orders and partner with available systems to track completion.
+ Support energy management by ensuring all building systems are operating efficiently.
+ Inspect existing installations for compliance with building codes and safety regulations.
+ Use existing procedures to solve straightforward problems. Exchange straightforward information in a clear, concise manner.
+ Impact team through defined duties, methods and tasks as described in detail.
+ Deliver own output by following defined procedures and processes under close supervision and guidance.
**What You'll Need:**
+ High School Diploma, GED, or trade school diploma with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.
+ Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
+ Ability to follow basic work routines and standards in the application of work.
+ Communication skills to exchange straightforward information.
+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
Posted
01-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Lapu-Lapu City - Cebu - Philippines
**About the Role:**
As a CBRE Maintenance Technician, you will be responsible for maintaining small to medium-sized buildings, industrial systems, and equipment.
This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.
**What You'll Do:**
+ Perform ongoing preventive maintenance and repairs on mechanical, electrical, and other building systems.
+ Conduct routine maintenance inspections, diagnose potential problems, and make repairs.
+ Assist with the installation and modification of building equipment and systems.
+ Review assigned work orders and partner with available systems to track completion.
+ Support energy management by ensuring all building systems are operating efficiently.
+ Inspect existing installations for compliance with building codes and safety regulations.
+ Use existing procedures to solve straightforward problems. Exchange straightforward information in a clear, concise manner.
+ Impact team through defined duties, methods and tasks as described in detail.
+ Deliver own output by following defined procedures and processes under close supervision and guidance.
**What You'll Need:**
+ High School Diploma, GED, or trade school diploma with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.
+ Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
+ Ability to follow basic work routines and standards in the application of work.
+ Communication skills to exchange straightforward information.
+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
3
Origination Operations Coordinator
General Santos, South Cotabato
Cargill
Posted 13 days ago
Job Viewed
Job Description
**Job Purpose and Impact**
The Origination Operations Coordinator, will be accountable for food safety and quality inspection process within a specified range. In this role, you will conduct tests and inspections following internal and external procedures in environment health and safety and food safety.
**Key Accountabilities**
+ Conduct routine inspections following the compliance program.
+ Identify and analyze deviations to avoid environmental impact and potential risk to the businesses, report the serious one to higher level staff for guidance.
+ Follow company environment and health and safety policies and procedures, identify instances of risky behaviors in the workplace and take appropriate action and escalate serious issues as appropriate.
+ Attend audits, prepare required documents and ensure all documentation is completed, current and verified to support production management decisions.
+ Handle basic clerical, administrative, technical or customer support issues under direct supervision, while escalating more complex issues to appropriate staff.
+ Other duties as assigned
**Qualifications**
**Minimum Qualifications**
+ High school diploma, secondary education level or equivalent
+ Good oral and written communication skills.
+ Willing to be assigned in General Santos, and for a rotating assignment at various Cargill sites including: Palawan, Bohol, Leyte, Davao, Zamboanga, and Basilan
**Preferred Qualifications**
+ Ability to read and interpret documents (safety rules, operating and maintenance instructions, and procedure manuals.
+ Strong computer program professional knowledge: Microsoft Word, Excel, Access and Outlook.
+ Experienced in manufacturing as Line Inspectors or equivalent experience.
+ In-depth knowledge of sanitation and manufacturing practices in the assessment of plant hygiene program.
The Origination Operations Coordinator, will be accountable for food safety and quality inspection process within a specified range. In this role, you will conduct tests and inspections following internal and external procedures in environment health and safety and food safety.
**Key Accountabilities**
+ Conduct routine inspections following the compliance program.
+ Identify and analyze deviations to avoid environmental impact and potential risk to the businesses, report the serious one to higher level staff for guidance.
+ Follow company environment and health and safety policies and procedures, identify instances of risky behaviors in the workplace and take appropriate action and escalate serious issues as appropriate.
+ Attend audits, prepare required documents and ensure all documentation is completed, current and verified to support production management decisions.
+ Handle basic clerical, administrative, technical or customer support issues under direct supervision, while escalating more complex issues to appropriate staff.
+ Other duties as assigned
**Qualifications**
**Minimum Qualifications**
+ High school diploma, secondary education level or equivalent
+ Good oral and written communication skills.
+ Willing to be assigned in General Santos, and for a rotating assignment at various Cargill sites including: Palawan, Bohol, Leyte, Davao, Zamboanga, and Basilan
**Preferred Qualifications**
+ Ability to read and interpret documents (safety rules, operating and maintenance instructions, and procedure manuals.
+ Strong computer program professional knowledge: Microsoft Word, Excel, Access and Outlook.
+ Experienced in manufacturing as Line Inspectors or equivalent experience.
+ In-depth knowledge of sanitation and manufacturing practices in the assessment of plant hygiene program.
This advertiser has chosen not to accept applicants from your region.
4
Industrial Engineer
Lapu, South Cotabato
onsemi
Posted 15 days ago
Job Viewed
Job Description
**Job Summary:**
As an Industrial Engineer at **onsemi** , you will support, develop, and lead industrial engineering projects and processes. In this team-based environment, you will work closely with Manufacturing Management, Manufacturing Operators and Process Engineering to provide robust, quality products to our customers.
**onsemi** (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
**More details about our company benefits can be found here:**
are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
As an Industrial Engineer at **onsemi** , you will support, develop, and lead industrial engineering projects and processes. In this team-based environment, you will work closely with Manufacturing Management, Manufacturing Operators and Process Engineering to provide robust, quality products to our customers.
**onsemi** (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
**More details about our company benefits can be found here:**
are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
This advertiser has chosen not to accept applicants from your region.
5
EOI - Property Accountant (Residential - Mactan, Cebu)
Lapu, South Cotabato
CBRE
Posted 17 days ago
Job Viewed
Job Description
EOI - Property Accountant (Residential - Mactan, Cebu)
Job ID
Posted
19-May-2025
Role type
Full-time
Areas of Interest
Property Management
Location(s)
Lapu-Lapu City - Cebu - Philippines
JOB SUMMARY
Under limited supervision, applies cash and accrual accounting principles to prepare, analyze, maintain and deliver complete and accurate financial reports for a moderately complex portfolio of CBRE clients and properties.
DUTIES AND RESPONSIBILITIES
+ Completes intermediate to advanced level accounting transactions in preparation of client financial statement packages.
+ Creates and posts journal entries. Ensures that all expenses, receipts, owner's distributions, funding requests and other transactions for the accounting period have been accurately posted.
+ Generates and reviews financial packages for accuracy and comprehensive reporting.
+ Prepares packages on a schedule to ensure timely delivery to the client and other management teams.
+ Adheres to Client Accounting Policies and Procedures (CAPP) to ensure internal and external reporting requirements are consistently met.
+ Reviews and audits funding and
Job ID
Posted
19-May-2025
Role type
Full-time
Areas of Interest
Property Management
Location(s)
Lapu-Lapu City - Cebu - Philippines
JOB SUMMARY
Under limited supervision, applies cash and accrual accounting principles to prepare, analyze, maintain and deliver complete and accurate financial reports for a moderately complex portfolio of CBRE clients and properties.
DUTIES AND RESPONSIBILITIES
+ Completes intermediate to advanced level accounting transactions in preparation of client financial statement packages.
+ Creates and posts journal entries. Ensures that all expenses, receipts, owner's distributions, funding requests and other transactions for the accounting period have been accurately posted.
+ Generates and reviews financial packages for accuracy and comprehensive reporting.
+ Prepares packages on a schedule to ensure timely delivery to the client and other management teams.
+ Adheres to Client Accounting Policies and Procedures (CAPP) to ensure internal and external reporting requirements are consistently met.
+ Reviews and audits funding and
This advertiser has chosen not to accept applicants from your region.
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6
Staff Java Developer
Lapu, South Cotabato
onsemi
Posted 19 days ago
Job Viewed
Job Description
**Software Development and Analysis** : Develop, analyze, and support a custom manufacturing data collection application.
**onsemi** (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
**More details about our company benefits can be found here:**
are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
**onsemi** (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
**More details about our company benefits can be found here:**
are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
This advertiser has chosen not to accept applicants from your region.
7
Equipment Engineer
Lapu, South Cotabato
onsemi
Posted 20 days ago
Job Viewed
Job Description
**Job Summary:**
Maintain and support equipment readiness Typically performs one or more of the following in the capacity of either an individual contributor (as directed and independently) or as a manager:
+ Perform preventive maintenance (PM) and troubleshooting of equipment
+ Execute maintenance and tool support ensuring equipment readiness
+ Troubleshoot and upgrade equipment ensuring minimized downtime
+ Analyze and monitor technical charts
+ Drive equipment improvement plans and projects
+ Ensure and follow good safety practices and custody of tools, equipment, and other properties
+ Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements
+ Work and collaborate on other projects and/or assignments as needed
Job Complexity:
+ Shows mastery of many aspects within one technical discipline, with group-wide recognition as a senior member of a technical team.
+ Initiative and creativity result in significant changes to existing processes and methods leads development and implementation.
+ Solves complex, novel, and non-recurring problems.
+ Contributing inventor on a few patents
+ Contributes to conference or journal publications
Accountability:
+ Works on small projects or on sets of tasks of large projects and assignments.
+ Trains and guides others in their own work area on technical skills as needed; ability to break down information for internal and external customers in a systematic and infectious manner.
+ Participates in and/or leads (project) teams
Relationship Focus:
+ Limited and supervised contact at engineering level.
+ Maintains awareness of industry trends.
+ Actively engages with suppliers (demos, in-house work).
+ Attends consortia technical reviews.
**onsemi** (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
**More details about our company benefits can be found here:**
are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
Maintain and support equipment readiness Typically performs one or more of the following in the capacity of either an individual contributor (as directed and independently) or as a manager:
+ Perform preventive maintenance (PM) and troubleshooting of equipment
+ Execute maintenance and tool support ensuring equipment readiness
+ Troubleshoot and upgrade equipment ensuring minimized downtime
+ Analyze and monitor technical charts
+ Drive equipment improvement plans and projects
+ Ensure and follow good safety practices and custody of tools, equipment, and other properties
+ Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements
+ Work and collaborate on other projects and/or assignments as needed
Job Complexity:
+ Shows mastery of many aspects within one technical discipline, with group-wide recognition as a senior member of a technical team.
+ Initiative and creativity result in significant changes to existing processes and methods leads development and implementation.
+ Solves complex, novel, and non-recurring problems.
+ Contributing inventor on a few patents
+ Contributes to conference or journal publications
Accountability:
+ Works on small projects or on sets of tasks of large projects and assignments.
+ Trains and guides others in their own work area on technical skills as needed; ability to break down information for internal and external customers in a systematic and infectious manner.
+ Participates in and/or leads (project) teams
Relationship Focus:
+ Limited and supervised contact at engineering level.
+ Maintains awareness of industry trends.
+ Actively engages with suppliers (demos, in-house work).
+ Attends consortia technical reviews.
**onsemi** (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
**More details about our company benefits can be found here:**
are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
This advertiser has chosen not to accept applicants from your region.
8
Talent Connect TIKTOK - Mactan 2025
Lapu, South Cotabato
Concentrix
Posted 20 days ago
Job Viewed
Job Description
Job Title:
Talent Connect TIKTOK - Mactan 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
**#LI-DNI**
Location:
PHL Cebu - The Mactan Newtown - 2nd Flr
Language Requirements:
Time Type:
Part time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Talent Connect TIKTOK - Mactan 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
**#LI-DNI**
Location:
PHL Cebu - The Mactan Newtown - 2nd Flr
Language Requirements:
Time Type:
Part time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
9