305 Customer Service jobs in Cabuyao

OPEN TO FRESH GRADUATES

What is your role?

• You will support the Major and Industrial customer of Linde and ensure the needs of this critical customer base are met for billing, cylinder, and general account enquiries at first point.

What will you do?

• Communicating with and responding promptly to customer inquiries through various channels (phone, email and chat),
• Actively listen to the customer to gain an understanding of the issue they are experiencing, so that you can offer them the right solution.
• Clarify the requirement; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Have a strong attention to detail; using the correct transition type; recording all necessary information accurately in the appropriate systems; following up cases where necessary to ensure the customer's enquiry is resolved.
• Keeping records of customer interactions and transactions according to process.
• Identify customer interactions that are classified as at-risk or opportunities and escalate them to the appropriate regional Sales team to ensure customers are retained and won wherever possible.
• Identify customer interactions that could be handled digitally by the customer and educate the customer on the digital / self-serve options available to them.

Job Type: Full-time

Pay: Php18, Php25,000.00 per month

Benefits:

• Company events
• Life insurance

Ability to commute/relocate:

• Santa Rosa City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

The Customer Service Representative provides responsive and effective customer support by handling inquiries, resolving issues, processing orders, and maintaining accurate records. Ensures customer satisfaction through clear communication, product knowledge, and collaboration with internal teams, while adhering to company policies and procedures.

Candidates must be a graduate of any 4-years degree. Preferably, with at least 6 months of relevant work experience, however newly graduates are welcome to apply. Proficiency in basic computer applications are also required for the role.

Why join us?

Joining our team means being part of a dynamic and growing organization that values Excellence, Customer Delight, Commitment, Innovation, and Teamwork.

We offer a supportive work environment where your skills and ideas are recognized and rewarded. With opportunities for professional development. Be part of a company that invests in its people and fosters a culture of excellence and integrity.

About FAST Logistics Group

With 50 years of experience, FAST stands at the forefront of end-to-end logistics and supply chain management in the Philippines. Leveraging their extensive network, they provide a comprehensive range of solutions, encompassing transport, warehousing, and selling distribution. FAST operates the largest warehouse footprint in the country, the largest fleet of trucking transport, and the widest selling and distribution network, with over 13,000 employees covering 94% of the country's provinces.

With a tech-forward mindset, FAST continues to pioneer innovation and solutions in all facets of Philippine logistics, ensuring that everything they do is future-proofed and continuously advancing.

For more information, visit

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Work Location: In person

Key Responsibilities:

- Respond to customer inquiries through chat, phone, or email

- Troubleshoot product/service issues and resolve concerns

- Process orders, refunds, or service requests using client systems

- Escalate complex issues to the appropriate teams

- Log all interactions in the CRM/ticketing system accurately

Qualifications:

- 1–2 years of experience in a CSR role (remote experience preferred)

- Excellent English communication skills (written and verbal)

- Strong problem-solving skills and emotional intelligence

- Ability to stay calm under pressure with a professional tone

- Tech-savvy and adaptable to multiple platforms and CRMs

Preferred Tools Experience:

Zendesk, Gorgias, Freshdesk, Intercom, HubSpot, Salesforce

System Requirements:

Main Computer Processor: at least i3 8th gen or i5 6th gen (quad-core) or higher

Back-up Computer Processor: at least dual-core or higher  

Computer Memory/RAM: at least 8.00 GB (for both primary and back-up computers)

Computer Operating System: at least Windows bit

Internet Speed:

Primary Connection: running on a 10 Mbps wired plan (10mbps and up preferred)

Back-up Connection: running at least 5 Mbps

I. Job Summary

The HMO Assistant provides clerical and administrative support in processing insurance documents, verifying coverage, maintaining patient records, and preparing reports to support the HMO Coordinator. In addition, the HMO Assistant also performs Patient Care Coordinator functions by addressing patient inquiries and concerns through the clinic's official communication channels such as Facebook pages.

II. Primary Duties and Responsibilities:

1. Patient and Insurance Coordination

• Assist in verifying basic HMO coverage and eligibility.
• Help patients with forms, pre-authorization requests, and referrals.
• Coordinate with receptionist and patients for scheduling and insurance requirements.

2. Claims and Documentation Support

• Submit claims under Coordinator's supervision
• Monitor and follow up on claim status in the database.
• File and archive HMO-related paperwork.

3. Records Management

• Maintain accurate logs, spreadsheets, and patient records.
• Update insurance documents in the database/Google Sheets.
• Ensure records are properly organized for Coordinator's review.

4. Reporting & Admin Tasks

• Prepare draft daily and weekly reports for consolidation.
• Provide data entry support for HMO utilization and claims tracking.
• Assist billing department with insurance payment coordination.

5. Patient Care Coordinator Duties

• Serve as the first point of contact for patient inquiries and concerns received through official Facebook pages and other online communication channels.
• Answer questions regarding clinic services, HMO processes, appointment scheduling, and general concerns.
• Escalate complex or sensitive issues to the HMO Coordinator or Asst. Sales Manager/Sales Manager or appropriate department.
• Ensure professional, timely, and customer-oriented responses in line with clinic policies.

6. Other Functions

• Support the HMO Coordinator in special projects or tasks.
• Perform clerical duties as may be assigned.

QUALIFICATIONS:

• Bachelor's Degree/College Graduate
• OPEN to Fresh Graduate
• Knowledge of HMO and insurance procedures
• Strong organizational and multitasking skills
• Excellent communication and customer service
• Attention to detail in documentation and claims tracking
• Familiarity with electronic medical records (EMR) and billing systems
• Willing to be assigned at VERA DENTAL CLINIC HEAD office located at G04 San Jose Building, Sta Rosa Laguna before ALL HOME Sta. Rosa.

Job Types: Full-time, Permanent, Fresh graduate

Pay: From Php16,068.00 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Free parking
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• Santa Rosa City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Language:

• English (Required)

Location:

• Santa Rosa City (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

REQUIREMENTS:

COLLEGE GRADUATE WITH EXPERIENCE IN SALES.

PROFIECIENT IN MS OFFICE, EXPERIENCE IN SALES/ MARKETING

GOOD IN TIME MANAGEMENT, FLEXIBLE AND WILLING TO LEARN NEW SYSTEM.

WITH PLEASING PERSONALITY.

JOB DESCRIPTION:

Assigned in handling client concerns through phone calls and emails.

support basic agents concerns, coordinate items from other branch to subic branch. Email marketing and telemarketing, sales, quotation.

Job Type: Full-time

Pay: Php14, Php15,000.00 per month

Benefits:

• Company events
• Paid training
• Promotion to permanent employee
• Transportation service provided

Work Location: In person

Qualifications:

- Graduate of any 4 years Business course

• with at least 1 to 2 years experienced

• Fast Learner / Flexible / Willing to be train

• Can start ASAP and amenable to work in Santa Rosa Branch

Job Summary:

The Customer Service Associate – New Accounts / Teller is responsible for generating business for the Bank by providing excellent customer service and efficient processing of client's transactions in the areas of new accounts, tellering and special services.

Duties and Responsibilities: Customer Service Associate

As New Accounts

1. Perform proper New Account's start and end of day activities subject to prescribed procedures.

2. Provide information on Bank products and services to clients.

3. Process applications for opening of new accounts (Savings Account, Current Account, ATM and/or Term deposits) subject to presentation and submission of required documentary requirements as prescribed in the policy manual.

4. Process new/renewal/roll-over/termination/pre-termination of Term Deposits in accordance with the Bank's procedures.

5. Attend to all service requests of clients and other Head Office units such as, but not limited to, Bank certifications, ATM cards, MC issuance, check book re-orders, replacement of filled passbooks, loan payment debiting etc.

6. File and manage bank records of account opening documents, signature cards and other client records, and observe proper record keeping.

7. Send letters for new accounts opened and handle/monitor any return

8. Prepare and release bank statements and returned checks.

9. Prepare and send notice/s for mishandled accounts and dormant accounts.

10. Ensure adequacy of accountable and non/accountabilities for branch use.

11. Prepare daily / monthly balancing and summary of working / inventory supply of Accountable forms and other branch supplies.

As Teller

1. Perform proper Teller's start and end-of-day activities subject to prescribed procedures.

2. Process over-the-counter monetary transactions – deposits, withdrawals, encashment, loan payments, miscellaneous transactions, etc.

3. Signature verify/approve cash withdrawals and encashment within the designated authority limit.

4. Observe proper balancing of transactions and turn-over of cash and other items to the vault custodian according to required procedures.

As Admin & Support (System and Operation)

1. Prepare and ensure timely submission of assigned internal and regulatory reportorial requirements.

2. Act as alternate / joint/dual custodian as specified in the policy manual.

3. Ensure prompt and courteous servicing of client inquiries and transactions.

4. Maintain a clean and orderly workstation at all times.

5. Performs other tasks that may be assigned by superiors from time to time.

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company Christmas gift
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Work Location: In person

What is your role?

• You will support the Major and Industrial customer of Linde and ensure the needs of this critical customer base are met for billing, cylinder, and general account enquiries at first point.

What will you do?

• Communicating with and responding promptly to customer inquiries through various channels (phone, email and chat),
• Actively listen to the customer to gain an understanding of the issue they are experiencing, so that you can offer them the right solution.
• Clarify the requirement; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Have a strong attention to detail; using the correct transition type; recording all necessary information accurately in the appropriate systems; following up cases where necessary to ensure the customer's enquiry is resolved.
• Keeping records of customer interactions and transactions according to process.
• Identify customer interactions that are classified as at-risk or opportunities and escalate them to the appropriate regional Sales team to ensure customers are retained and won wherever possible.
• Identify customer interactions that could be handled digitally by the customer and educate the customer on the digital / self-serve options available to them.

Job Type: Permanent

Pay: Php18, Php25,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

REQUIREMENTS:

College Graduate at least 4 years course.

Must be Computer Literate.

Fast learner, easy to get along with and Hardworking.

SUMMARY JOB DESCRIPTION:

Received PR from Sales Department- have it encoded on the monitoring.

Sending of daily output monitoring to Sales Dept. Assist Superior on the need data.

Coordinate with Cutter as well as Sewers regarding sewing items.

Prepares transmittal for all finished goods.

Coordinate with the warehouse personnel regarding issuance of fabric.

Job Type: Full-time

Benefits:

• Health insurance
• Paid training
• Transportation service provided

Work Location: In person