What Jobs are available for Customer Service in Bulacan?

About the role

Are you passionate about delivering exceptional customer service? We are seeking a detail-oriented and friendly Customer Service Associate to join our team at TEVIANT' in San Juan Balagtas Bulacan. This full-time position will play a crucial role in providing high-quality support to our valued customers.

What you'll be doing

• Responding promptly and professionally to customer inquiries and concerns via phone, email, and chat
• Handling customer orders, returns, and exchanges with care and efficiency
• Providing product information and recommendations to assist customers in making informed decisions
• Updating customer records and maintaining accurate documentation
• Escalating complex issues to the appropriate team members as needed
• Contributing to the continuous improvement of our customer service processes

What we're looking for

• Excellent communication and interpersonal skills, with the ability to build rapport with customers
• Strong problem-solving and critical thinking skills to handle a variety of customer inquiries
• Proficient in Microsoft Office applications and customer relationship management (CRM) software
• Experience in a customer service or client-facing role, preferably in the Administration & Office Support industry
• A positive, proactive, and adaptable attitude to thrive in a fast-paced environment

What we offer

At TEVIANT', we are committed to creating a supportive and inclusive work environment where our employees can thrive. We offer competitive compensation, opportunities for career growth, and a range of benefits to support your overall well-being. Join our team and be a part of our mission to deliver exceptional customer experiences.

If you are interested in this role, please apply now.

The Customer Service Representative is responsible for providing exceptional customer support by addressing inquiries, resolving complaints, and ensuring a positive shopping experience for our customers. This role requires strong communication skills, problem-solving abilities, and a customer-centric approach to enhance brand loyalty and satisfaction.

Qualifications:

• Bachelor's degree in Business Administration, Communications, or a related field preferred.
• At least 1 year of experience in customer service or a related field.
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in Microsoft Office, Google Workspace, and CRM software is an advantage.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Customer-focused attitude with a friendly and professional demeanor.
• Willingness to work flexible schedules, including weekends and holidays, as needed.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, and social media platforms.
• Assist customers with product information, order processing, and after-sales support.
• Handle and resolve customer complaints in a professional and timely manner.
• Process returns, exchanges, and refunds according to company policies.
• Coordinate with internal teams, including sales, logistics, and marketing, to resolve customer concerns.
• Maintain accurate customer records and document interactions using CRM systems.
• Monitor customer feedback and suggest improvements to enhance the customer experience.
• Stay updated with company products, promotions, and policies to provide accurate information.
• Meet individual and team performance metrics, including response time and customer satisfaction goals.

Job Type: Full-time

Benefits:

• Company events
• Promotion to permanent employee

Ability to commute/relocate:

• Caloocan: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

DUTIES:

• Responsible in customer chats on different e-commerce and online platforms in a timely manner.

• Handle order issues daily on all e-commerce platforms.

• Coordinate with platform accounts manager on order issues, shipment follow ups, and other operational related works.

• E-commerce related experience is a plus

REQUIREMENTS:

• Graduate of Bachelor's/College Degree of any course

• Excellent in details, time management & organizational skills

• Detailed oriented & highly organized

• Must be willing to work in Malabon City

Job Types: Full-time, Fresh graduate

Benefits:

• Company Christmas gift
• Employee discount
• Paid training
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Location:

• Malabon (Preferred)

Work Location: In person

ONE-DAY VIRTUAL HIRING PROCESS

From Application to Job Offer– All in a Single Day

Location: UP Technohub

Earn up to ₱29,000/month PLUS exciting incentives & benefits

Why Join Us?

• Fast-track hiring – get hired on the spot
• Friendly & supportive team environment
• Full training provided
• Immediate start date – no long waits

What You Need:

• High School or SHS Graduate
• with 6 months BPO experience(Pure Voice International handling sales or upselling account)
• Good English communication skills
• Willing to work onsite

Don't wait for the "perfect" time – this is it

Click "Apply Now" and kickstart your BPO journey today

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php29,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Flexible schedule
• Flextime
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Application Question(s):

• Please provide active email address and active phone or viber number
• Do you have BPO experience?If yes for how long?
• Are you a former employee of Concentrix,Convergys,IBM,Stream Global or SYNNEX?
• Do you have device like laptop or desktop with working webcam and headset plus stable internet connection? If none are you willing to borrow?
• Are you amenable to work onsite in Bridgetowne Pasig? This is a work onsite set up only

Education:

• Bachelor's (Preferred)

Work Location: In person

Key Responsibilities:

• Provide excellent customer service through clear verbal and written communication.
• Handle distributor inquiries with professionalism, active listening, and empathy.
• Review and validate contract pricing, rebate agreements, and distributor claims.
• Identify and resolve discrepancies between contracts and distributor invoices.
• Apply conflict resolution and negotiation skills to address pricing or rebate issues.
• Manage rebate/contract escalations and ensure timely resolutions.
• Coordinate with internal stakeholders (finance, contracts, supply chain, legal, and pricing teams).
• Document workflows, gaps, and suggest process improvements.
• Manage multiple contracts, rebate requests, and distributor queries simultaneously.
• Ensure compliance with healthcare industry regulations, SOPs, and risk awareness protocols.

Core Skills & Qualifications:

• Strong communication skills (verbal & written) with excellent customer service orientation.
• Knowledge of supply chain processes (manufacturers > distributors > customers).
• Familiarity with contract terms, rebate agreements, and pricing structures.
• Analytical mindset with strong attention to detail in reviewing pricing and eligibility.
• Strong Excel and data management abilities for reporting and tracking.
• Email management and comfort with contract/rebate management tools.
• Ability to prioritize workload and meet deadlines in a fast-paced environment.
• Experience in process improvement and continuous workflow enhancement.
• Knowledge of healthcare industry regulations is a plus (GPO contracts, distributor agreements, rebate compliance) preferred.
• Fresh graduates are welcome to apply.
• Amenable to work onsite and night shift in Lipa City, Batangas.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php20,000.00 per month

Ability to commute/relocate:

• Batangas: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• B2B account: 1 year (Preferred)

Work Location: In person

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

• Demonstrate professionalism and patience when interacting with customers.
• Address customer inquiries, concerns, and issues by offering precise and helpful information.
• Keep thorough records of customer interactions, including call logs and any follow-up actions.
• Follow all company policies, procedures, and regulatory guidelines.
• Ensure all customer interactions align with company standards and legal obligations.

Why Join Us?

• Competitive Salary – Up to 28K
• Exciting 30K Sign-On Bonus
• Flexible shifts – Day, Night, and Graveyard
• Options for Voice and Non-Voice Accounts
• Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php28,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Free parking
• Gym membership
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

Easy and Fast One-day Hiring Process Earn up to 26k monthly plus more benefits We are looking for a Travel Representative in our Metro Manila Sites This is for urgent hiring, don't miss this opportunity and Apply Now

Responsibilities:

• Answer inquiries from clients about travel products and services.
• Assist clients with booking travel arrangements and ensure the accuracy of booking details and itinerary
• Provide advice and recommendations on travel destinations and activities
• Handle customer complaints and resolve issues related to travel bookings
• Achieve performance targets related to customer satisfaction and sales conversion

Qualifications:

• High school diploma or equivalent required
• No prior travel experience necessary—we provide comprehensive training
• Strong communication and organizational skills.
• Attention to detail and effective problem-solving abilities.
• Familiarity with travel booking systems and tools is a plus but not required.
• Ability to adapt to changing customer needs and work well independently or as part of a team.

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply today

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php23, Php26,000.00 per month

Benefits:

• Additional leave
• Employee discount
• Health insurance
• Paid training

Work Location: In person

Key responsibilities

• Customer support: Respond to customer inquiries, complaints, and feedback through channels such as phone, email, live chat, or social media.
• Problem resolution: Handle returns, resolve issues, and troubleshoot customer problems, escalating complex cases to a supervisor or another department when necessary.
• Product and service knowledge: Provide detailed information about products and services, explain processes, and offer recommendations.
• Transaction management: Process orders, calculate charges, and handle payments.
• Account management: Update customer information in a CRM system and manage customer accounts and transactions.
• Documentation: Keep detailed records of customer interactions and actions taken.
• Collaboration: Work with other departments and team members to ensure timely and effective issue resolution.

Essential skills and qualifications

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Proficiency with computer systems and customer relationship management (CRM) software.
• Ability to multitask and manage time effectively.
• Patience and empathy when dealing with customers.

About the role

EXP Digital Marketing Services is searching for a talented and dedicated Customer Service Representative to join our dynamic team in Bulacan, Central Luzon. As a full-time member of our customer service department, you will be instrumental in providing exceptional support and assistance to our valued clients.

What You'll Be Doing:

1. Creating and Managing Gang-Sheet Designs

2. Design, organize, and edit gang sheets for printing and production use.

3. Proficient in Adobe Photoshop and Adobe Illustrator for layout and design adjustments.
4. Ensure all designs meet quality and brand standards.

5. Handling Inquiries Across Multiple Channels

6. Manage and respond to customer inquiries through social media pages, email, and website chat.

7. Provide accurate product information and guide customers through the ordering process.
8. Maintain a friendly, professional, and consistent tone across all communication channels.

9. Customer Interaction & Relationship Management

10. Engage with customers through public comments and private messages.

11. Handle complaints, issues, and customer concerns with empathy and efficiency.
12. Monitor brand mentions and customer feedback to identify service or content trends.
13. Collaborate with internal teams to improve the overall customer experience.

Information Management & Documentation

• Maintain an updated knowledge base for FAQs, processes, and policies.
• Create and organize templated responses for common inquiries.
• Document customer feedback and issues for internal review and improvement.

What We're Looking For:

• Strong communication and problem-solving skills.
• At least 1 year of experience in customer service, social media management, or related roles (preferred).
• Proficiency in Adobe Photoshop and Illustrator is a must.
• Highly organized, detail-oriented, and able to multitask.
• Comfortable working in a fast-paced, creative environment.
• Proactive, adaptable, and a team player with a positive attitude.

About us

EXP Digital Marketing Services is a leading provider of innovative digital marketing solutions, helping businesses of all sizes to expand their online presence and reach their target audience. With a strong focus on customer service and a commitment to delivering measurable results, we pride ourselves on being a trusted partner to our clients.

Join our team and be a part of our exciting journey as we continue to shape the future of digital marketing.

Apply now to become our next Customer Service Representative and contribute to the success of our growing company