341 Customer Service Representatives jobs in Parañaque
Customer Service Representatives 25-38k Package
Taguig, National Capital Region
PM Consulting
Posted today
Job Viewed
Job Description
First point of contact interacting with patients over the phone
- Handles a high volume of incoming calls
- Schedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocols
- Responds to questions and concerns and directs them to appropriate location or department
- Provides on-going communication with clinical staff regarding real-time patient status
- Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling
- Multitasks between several different technology systems to complete functions
- Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties
- Provides patient education by explaining preps and patient instructions for the scheduled procedure following scheduling protocols
- Informs patients of possible co-pays and deductibles needs to be paid at the time of service
Qualifications:
- Excellent communication skills
- Must be amenable to work onsite
- Must be amenable to be assigned on night shift
- Must have a Bachelor's degree, for those who do not have BPO experience
- For undergrads, a year of BPO experience is required
- Must be fully vaccinated
- Must be willing to undergo paid training
**Location**:
- Uptown Mall (BGC, Taguig)
**Salary**:
- 25-38,000 Salary package depending on the length of BPO experience
**Job Types**: Full-time, Permanent
**Salary**: Php25,000.00 - Php38,000.00 per month
**Benefits**:
- Company events
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Performance bonus
- Handles a high volume of incoming calls
- Schedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocols
- Responds to questions and concerns and directs them to appropriate location or department
- Provides on-going communication with clinical staff regarding real-time patient status
- Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling
- Multitasks between several different technology systems to complete functions
- Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties
- Provides patient education by explaining preps and patient instructions for the scheduled procedure following scheduling protocols
- Informs patients of possible co-pays and deductibles needs to be paid at the time of service
Qualifications:
- Excellent communication skills
- Must be amenable to work onsite
- Must be amenable to be assigned on night shift
- Must have a Bachelor's degree, for those who do not have BPO experience
- For undergrads, a year of BPO experience is required
- Must be fully vaccinated
- Must be willing to undergo paid training
**Location**:
- Uptown Mall (BGC, Taguig)
**Salary**:
- 25-38,000 Salary package depending on the length of BPO experience
**Job Types**: Full-time, Permanent
**Salary**: Php25,000.00 - Php38,000.00 per month
**Benefits**:
- Company events
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Performance bonus
This advertiser has chosen not to accept applicants from your region.
0
Canada SMB Client Services - Team Leader
Makati City, National Capital Region
ADP
Posted 5 days ago
Job Viewed
Job Description
This role is responsible for the leadership and management of a Service Center area for a defined set of clients and/or products. Has significant impact on the work environment and will be tasked to provide the tools and resources for associates to succeed and maintain a high level of associate engagement and client/participant satisfaction. Oversees the day-to-day activities of associates and achievement of established associate and client service level metrics. (30% of time) Establishes and communicates goals and provides regular feedback to associates, including developmental opportunities. Continuously reviews team performance; identifies and appropriately addresses opportunities for improvement. (20% of time) Achieves objectives for associate engagement and turnover. (20% of time) Collaborate with other internal departments to ensure service objectives are met. (15% of time) Identifies areas in need of process improvement and solicits feedback from associates on service improvements. (5% of time) Creates a high-performance team environment that supports/reinforces associate development and retention. Provides periodic performance feedback and conducts annual performance reviews. Responsible for recruitment, selection, hiring, compensation management, and performance management of the staff. Assists in determining the team's training requirements. Ensure timely and effective training is delivered to enhance skills of the team. (10% of time)
REQUIREMENTS Graduate of business administration/management, accounting or other related disciplines. (Highly Preferred) 3-5 years customer service, benefits administration, payroll, HR or related experience. (Required / Highly Preferred) 2 -3 years SME, mentor or supervisory experience (Required) Proven proficiency in prioritizing critical client issues and managing workflow. (Required) Proficiency in the use of PC applications. (Required) Working knowledge of payroll and benefit administration is helpful. (Highly Preferred) Effective oral and written communication skills required. Strong interpersonal, conflict management and mentoring skills. Effective time management skills, organization, and planning required
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
REQUIREMENTS Graduate of business administration/management, accounting or other related disciplines. (Highly Preferred) 3-5 years customer service, benefits administration, payroll, HR or related experience. (Required / Highly Preferred) 2 -3 years SME, mentor or supervisory experience (Required) Proven proficiency in prioritizing critical client issues and managing workflow. (Required) Proficiency in the use of PC applications. (Required) Working knowledge of payroll and benefit administration is helpful. (Highly Preferred) Effective oral and written communication skills required. Strong interpersonal, conflict management and mentoring skills. Effective time management skills, organization, and planning required
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
This advertiser has chosen not to accept applicants from your region.
1
SBS Client Services 24x7 Client Service Representative I
Makati City, National Capital Region
ADP
Posted 4 days ago
Job Viewed
Job Description
Small Business Services - 24x7 Client Service Representative I
Small Business Services - 24x7 Client Service Representative I
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
Small Business Services - 24x7 Client Service Representative I
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
This advertiser has chosen not to accept applicants from your region.
2
Call Center Representative
Imus, Cavite
TaskUs
Posted today
Job Viewed
Job Description
Minimum 6 months to 1-year call center experience
- At least 18 years old
- Computer savvy (Typing Speed: 35-40 wpm)
- Willingness to be assigned on any account
- Willing to work on a shifting schedule
- Should be amenable to report onsite if required
- Ride sharing/Food delivery Campaign
**Job Types**: Full-time, Permanent
**Salary**: Php17,000.00 - Php21,000.00 per month
**Benefits**:
- Pay raise
Schedule:
- Shift system
Supplemental Pay:
- 13th month salary
**Experience**:
- Call Center Agent: 1 year (preferred)
- At least 18 years old
- Computer savvy (Typing Speed: 35-40 wpm)
- Willingness to be assigned on any account
- Willing to work on a shifting schedule
- Should be amenable to report onsite if required
- Ride sharing/Food delivery Campaign
**Job Types**: Full-time, Permanent
**Salary**: Php17,000.00 - Php21,000.00 per month
**Benefits**:
- Pay raise
Schedule:
- Shift system
Supplemental Pay:
- 13th month salary
**Experience**:
- Call Center Agent: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
3
Call Center Agent
Taytay, Rizal
GDV Business Services Co.
Posted today
Job Viewed
Job Description
!URGENT! ! URGENT! !URGENT!
IF YOU'RE LOOKING FOR FAST APPLICATION PROCESS AND YOU WANT TO START IMMEDIATELY, OUR COMPANY IS LOOKING FOR YOU!
GET A CHANCE TO SIGN THE JOB OFFER IN ONE DAY!
WILL BE ASSIGNED IN:
- **Eastwood**
1 DAY ONSITE PROCESS
At least a HS Graduate (old curriculum)
With at least 12 Months above experience in a BPO Industry.
Accepting Non-BPO / No BPO experience with excellent communication skills.
Other positions: CSR & TSR
With at least 6 months of call center experience.
Graduate with BPO experience is advantage
**Up to 24K Monthly Salary**
Must willing to Work On Site
DON'T HESITATE TO APPLY BECAUSE WE HAVE EASY ACCOUNT THAT WILL FIT FOR YOU.
WHAT ARE YOU WAITING FOR? APPLY NOW!
LET'S GOOO!
**Salary**: Php16,000.00 - Php24,000.00 per month
**Benefits**:
- Health insurance
- Paid training
Schedule:
- Flexible shift
- Rotational shift
- Shift system
Supplemental Pay:
- 13th month salary
**Education**:
- Senior High School (preferred)
**Experience**:
- Call Center Representative: 1 year (preferred)
**Language**:
- English (required)
IF YOU'RE LOOKING FOR FAST APPLICATION PROCESS AND YOU WANT TO START IMMEDIATELY, OUR COMPANY IS LOOKING FOR YOU!
GET A CHANCE TO SIGN THE JOB OFFER IN ONE DAY!
WILL BE ASSIGNED IN:
- **Eastwood**
1 DAY ONSITE PROCESS
At least a HS Graduate (old curriculum)
With at least 12 Months above experience in a BPO Industry.
Accepting Non-BPO / No BPO experience with excellent communication skills.
Other positions: CSR & TSR
With at least 6 months of call center experience.
Graduate with BPO experience is advantage
**Up to 24K Monthly Salary**
Must willing to Work On Site
DON'T HESITATE TO APPLY BECAUSE WE HAVE EASY ACCOUNT THAT WILL FIT FOR YOU.
WHAT ARE YOU WAITING FOR? APPLY NOW!
LET'S GOOO!
**Salary**: Php16,000.00 - Php24,000.00 per month
**Benefits**:
- Health insurance
- Paid training
Schedule:
- Flexible shift
- Rotational shift
- Shift system
Supplemental Pay:
- 13th month salary
**Education**:
- Senior High School (preferred)
**Experience**:
- Call Center Representative: 1 year (preferred)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
4
Call Center Agent
Imus, Cavite
TaskUs
Posted today
Job Viewed
Job Description
Minimum 6 months to 1-year call center experience
- At least 18 years old
- Computer savvy (Typing Speed: 35-40 wpm)
- Willingness to be assigned on any account
- Willing to work on a shifting schedule
- Should be amenable to report onsite if required
- Ride sharing/Food delivery Campaign
**Job Types**: Full-time, Permanent
**Salary**: Php19,042.00 - Php19,986.00 per month
**Benefits**:
- Pay raise
Schedule:
- Shift system
Supplemental pay types:
- 13th month salary
- At least 18 years old
- Computer savvy (Typing Speed: 35-40 wpm)
- Willingness to be assigned on any account
- Willing to work on a shifting schedule
- Should be amenable to report onsite if required
- Ride sharing/Food delivery Campaign
**Job Types**: Full-time, Permanent
**Salary**: Php19,042.00 - Php19,986.00 per month
**Benefits**:
- Pay raise
Schedule:
- Shift system
Supplemental pay types:
- 13th month salary
This advertiser has chosen not to accept applicants from your region.
5
Call Center Agent
Makati, National Capital Region
Pito AxM Platform, Inc.
Posted today
Job Viewed
Job Description
The Call Center Agent role includes providing service information to customers and coordinating with the service providers to resolve ATM related concerns.
**Qualifications**:
- College Graduate
- Has at least 1 year of work experience as a call center representative.
- Knowledge on basic ATM workflow, parts, and engineering is an advantage.
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Performance bonus
**Qualifications**:
- College Graduate
- Has at least 1 year of work experience as a call center representative.
- Knowledge on basic ATM workflow, parts, and engineering is an advantage.
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Performance bonus
This advertiser has chosen not to accept applicants from your region.
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6
Call Center Coach
Manila, Metropolitan Manila
Realty Simplified LLC
Posted today
Job Viewed
Job Description
Expanding Texas Based Real Estate company is looking for a motivated Team leader, we are looking for someone who’s a quick learner that can help us grow and nurture our call center. This position requires a big picture thinker who is strategic in customer acquisition and retention. To hit the ground running you'll need a track record of increasing sales, cold calling expertise, strong client nurturing skills, great multi-tasking abilities, and the drive to succeed!
**Responsibilities**:
- Troubleshooting agent’s questions, guiding them through difficult calls or issues
- Aggressive and organized approach to Performance Management with the ability
to consistently follow through with action plans
- Mentoring, training, and developing agents for career progression, performance
improvement, and recognition purposes
- Process weekly sales leads reports for submission, Evaluate performance with
key metrics
- Manage the day to day operations of the Sales Team, including monitoring calls
- Building and delivering productivity plans by reviewing work forecasts,
determining productivity requirements
- Push sales performance with strategic coaching and leadership
- Define and meet KPIs and driving continuous improvement
- Present and explain team's performance to management
**Qualifications**:
- 3-5 years of work experience as a Team Leader or higher position focusing on
Sales / Call Center
- You have an eye for efficiency and bring experience identifying and
implementing large-scale process improvement initiatives using data-driven
techniques
- Ability to manage time and deadlines, as well as the ability to adapt to the ever
- changing priorities of the business
- Experience handling remote teams
- Excellent reports and analytic skills
- Ability to offer strategic advice and recommendations that drive results
About Us:
real estate solutions firm that buys and sells properties throughout the Texas area.
We specialize in buying distressed homes at a significant discount, and renovate
**Responsibilities**:
- Troubleshooting agent’s questions, guiding them through difficult calls or issues
- Aggressive and organized approach to Performance Management with the ability
to consistently follow through with action plans
- Mentoring, training, and developing agents for career progression, performance
improvement, and recognition purposes
- Process weekly sales leads reports for submission, Evaluate performance with
key metrics
- Manage the day to day operations of the Sales Team, including monitoring calls
- Building and delivering productivity plans by reviewing work forecasts,
determining productivity requirements
- Push sales performance with strategic coaching and leadership
- Define and meet KPIs and driving continuous improvement
- Present and explain team's performance to management
**Qualifications**:
- 3-5 years of work experience as a Team Leader or higher position focusing on
Sales / Call Center
- You have an eye for efficiency and bring experience identifying and
implementing large-scale process improvement initiatives using data-driven
techniques
- Ability to manage time and deadlines, as well as the ability to adapt to the ever
- changing priorities of the business
- Experience handling remote teams
- Excellent reports and analytic skills
- Ability to offer strategic advice and recommendations that drive results
About Us:
real estate solutions firm that buys and sells properties throughout the Texas area.
We specialize in buying distressed homes at a significant discount, and renovate
This advertiser has chosen not to accept applicants from your region.
7
Call Center Agent-wfh
Makati, National Capital Region
SAMGAR TRADING CENTER
Posted today
Job Viewed
Job Description
**Are You The One? Come And Join Us**
**This is a fast hiring process plus Tips will be provided!**
**We are hiring for a Customer Service Representative position**
**Qualifications**:
** Without or With BPO experience**
** With good communication skills**
** Offer point to point shuttle**
** 1Day process only**
**Account: Flight Reservation and Telco**
**EARN UP TO 25,000 + 20K Sign On Bonus**
**Perks**:
**20% Night Differential**
**13th Month Pay**
**SSS, PAG-IBIG, PhilHealth**
**Paid Leaves**
**Holiday and OT Pay**
**HMO**
**You know what to do.**
**APPLY NOW !**
**Job Types**: Full-time, Permanent
**Salary**: Php18,000.00 - Php24,000.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Free parking
- Health insurance
- On-site parking
- Paid training
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Holidays
- Late shift
- Night shift
- Overtime
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
- Tips
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- ARE YOU WILLING TO WORK ONSITE?
- ARE YOU STILL EMPLOYED?
**Education**:
- Bachelor's (preferred)
**This is a fast hiring process plus Tips will be provided!**
**We are hiring for a Customer Service Representative position**
**Qualifications**:
** Without or With BPO experience**
** With good communication skills**
** Offer point to point shuttle**
** 1Day process only**
**Account: Flight Reservation and Telco**
**EARN UP TO 25,000 + 20K Sign On Bonus**
**Perks**:
**20% Night Differential**
**13th Month Pay**
**SSS, PAG-IBIG, PhilHealth**
**Paid Leaves**
**Holiday and OT Pay**
**HMO**
**You know what to do.**
**APPLY NOW !**
**Job Types**: Full-time, Permanent
**Salary**: Php18,000.00 - Php24,000.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Free parking
- Health insurance
- On-site parking
- Paid training
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Holidays
- Late shift
- Night shift
- Overtime
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
- Tips
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- ARE YOU WILLING TO WORK ONSITE?
- ARE YOU STILL EMPLOYED?
**Education**:
- Bachelor's (preferred)
This advertiser has chosen not to accept applicants from your region.
8