What Jobs are available for Customer Service Representatives in Parañaque?

Ibex Paranaque is hiring a Full time Call Center Representative role in Parañaque, NCR. Apply now to be part of our team.

Job summary:

• Flexible hours available
• Expected salary: ₱16,000 - ₱23,000 per month

About the role

We are seeking a talented Customer Service Representative to join our dynamic team at THE CALEREY INTERNATIONAL MANPOWER SERVICES INC (FORMERLY THE CALEREY MANPO'). As a CSR-Call Center, you will play a crucial role in delivering exceptional customer service and support to our valued clients. This is a full-time position based in Makati City, Metro Manila.

• Documenting customer interactions and maintaining detailed records in the company's systems

• Identifying opportunities for process improvemWhat you'll be doing

• Responding to customer inquiries and concerns through various communication channels, including phone, email, and chat

• Providing accurate and timely information to customers, resolving issues, and ensuring a positive customer experience
• ent and contributing to the development of customer service strategies
• Collaborating with cross-functional teams to ensure seamless customer service delivery
• Adhering to company policies, procedures, and quality standards

What we're looking for

• Strong communication and interpersonal skills, with the ability to engage with customers in a professional and empathetic manner
• Excellent problem-solving and critical thinking skills to effectively address customer needs
• Proven experience in a customer service or call center environment, preferably in the Call Centre & Customer Service industry
• Proficiency in English, both written and verbal, with the ability to communicate clearly and concisely
• Commitment to delivering high-quality customer service and a genuine passion for helping others
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities

What we offer

At THE CALEREY INTERNATIONAL MANPOWER SERVICES INC (FORMERLY THE CALEREY MANPO'), we believe in investing in our employees and providing a supportive work environment. You can expect:

• Competitive salary and performance-based bonuses
• Comprehensive health and wellness benefits
• Opportunities for professional development and career advancement
• Collaborative and inclusive work culture
• Work-life balance initiatives, including flexible work arrangements

About us

THE CALEREY INTERNATIONAL MANPOWER SERVICES INC (FORMERLY THE CALEREY MANPO') is a leading provider of innovative workforce solutions, with a focus on delivering exceptional customer service. Our mission is to empower our clients and employees to achieve their goals through strategic partnerships and a dedication to excellence. Join our team and be a part of our exciting journey.

Apply now for this exciting opportunity

Company Description

Philippine-based Vikings Group is the country's leading luxury buffet restaurant chain, offering a wide range of local and international cuisine. With rapid growth and numerous accolades both locally and internationally, Vikings Group has expanded its services through various concept stores such as Niu by Vikings, Four Seasons Buffet and Hotpot, and The Alley by Vikings. Each brand maintains the legacy of Vikings Luxury Buffet while establishing its own mark in the industry.

Role Description

This is a full-time, on-site role for a Call Center Agent located in ASEANA, Parañaque. The Call Center Agent will handle daily tasks such as managing customer inquiries, providing support, and ensuring customer satisfaction. Responsibilities include answering calls, resolving issues, and maintaining a high level of customer service.

Qualifications

• Customer Service Representatives and Customer Support skills
• Customer Satisfaction and Interpersonal Skills
• Computer Literacy
• Excellent verbal and written communication skills
• Ability to work effectively in a team environment
• Previous experience in a call center or customer service role is a plus
• High school diploma or equivalent

Our Offerings

• Extensive Training: Benefit from comprehensive, hands-on training that prepares you with the essential skills and knowledge for success.
• Adaptable Work Schedule: Full-time, onsite roles with flexible shifts designed to align with operational needs.
• Diverse Recruitment: We encourage applicants from all backgrounds, whether you have prior experience or are new to the industry.
• Opportunities for Growth: Build a meaningful career with clear pathways for advancement and professional development.

Role Overview

We are looking for driven and committed individuals to join our team as Customer Service Representatives. This position is an ideal chance to enhance your customer service abilities and progress professionally. No previous experience is necessary, as we offer complete training and ongoing support.

Primary Duties

• Provide prompt and courteous customer service through phone, email, and chat channels.
• Resolve customer issues with understanding and patience to ensure satisfaction.
• Accurately handle orders, returns, and other service requests.
• Keep thorough and up-to-date records of customer interactions and follow up when necessary.
• Work collaboratively with colleagues to meet service goals.
• Apply the product and service knowledge gained during training to assist customers effectively.

Join Us

We invite you to apply for the Customer Service Representative (CSR) role. While the recruitment process is virtual, the position requires full-time onsite work with flexible shift schedules.